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August 9, 2022 NHTSA CAMPAIGN NUMBER: 22V603000
Awning Fabric May Detach Causing Awning to Drop
An awning that drops or extends beyond normal operation can increase the risk of injury.
NHTSA Campaign Number: 22V603
Manufacturer Grand Design RV, LLC
Components STRUCTURE, EQUIPMENT
Potential Number of Units Affected 8,150
Summary
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Remedy
Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by August 22, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design’s number for this recall is 910031.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
IMPORTANT SAFETY RECALL
This notice applies to your 2022 Grand Design Reflection RF280RS-2022,
NHTSA Recall No. 22V-603
August 25, 2022
Dear Grand Design RV Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Grand Design RV has decided that a defect which relates to motor vehicle safety exists in certain 2022 & 2023 Grand Design Momentum, Solitude, Reflection, Imagine and Transcend fifth wheel and travel trailers.
! IMPORTANT !
➢ Your vehicle falls within the recall population.
➢ You should immediately schedule an appointment with your dealer to have your vehicle repaired.
Why is a recall being conducted?
A defect with Lippert Solera Awnings was determined to exist in certain 2022 & 2023 Grand Design Momentum, Solitude, Reflection, Imagine and Transcend fifth wheel and travel trailers produced between February 7, 2022, and July 12, 2022. The welded seam at the fabric to vehicle awning rail may separate on Lippert
Solera awnings up to 18 foot in length. In extreme cases the fabric could detach from the awning rail and remain attached to the awning tube. A detached awning could cause injury or increase the risk of a crash if the awning were to become detached while the vehicle is in motion.
What are we doing about the problem?
On affected vehicles, dealers will inspect and repair or replace any awning which does not pass inspection or has a failure. If repair or replacement is needed, Lippert will supply to your dealer the necessary items to complete the repair or replace the faulty product. Time for inspection and/or repair should not exceed 2 hours. These repairs will be done free of charge.
What should you do?
Contact your selling or nearest Grand Design RV dealer as soon as possible to schedule an appointment. If your distance from a Grand Design dealer is significant, please contact us at 574-825-9679 and choose the “Recall” prompt or email recall@granddesignrv.com We can discuss other arrangements to have the needed repairs completed.
What if I no longer own this recreational vehicle?
Notify Grand Design either by phone: 574-825-9679, fax: 574-8259249, or email: registration@granddesignrv.com to inform us that you no longer own this vehicle. Please be sure to include your 17digit VIN in all correspondence.
Who should you contact if you have further questions or concerns?
Please contact Grand Design either by phone: 574-825-9679, fax: 574825-9249 and choose the “Recall” prompt, or email: recall@granddesignrv.com with any questions or concerns.
If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations.
If you have already paid to have your vehicle repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair. To request reimbursement, please submit your request in writing along with a repair receipt to: Grand Design RV, Customer Service, 11356 County Road 2, Middlebury, IN 46540.
If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1888-327-4236 1-800-424-9153); or go to htto://www.safercar.gov
We apologize for any inconvenience this recall may cause; however, your safety is our primary concern.
Sincerely,
Grand Design RV, LLC
1333 County Road 2, Micldlebury, IN 46540
Phone: 574-825-8000, Fax: 574-825-9700
www.granddesignrv.com
AWNING INSPECTION AND WELD/SEAM REPAIR
Chronology :
Grand Design was notified by Lippert Components, July 18, 2022. Grand Design performed due diligence in researching warranty claims and pulling the unit scope from July 20 through July 29th. The Product Safety Committee met to review findings on August 9, 2022 where it was determined a field action was necessary.
22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert
Electric Retractable Awning
22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert Electric Retractable Awning
10 Affected Products
Vehicles
MAKE | MODEL | YEAR |
GRAND DESIGN | IMAGINE | 2022-2023 |
GRAND DESIGN | MOMENTUM | 2022-2023 |
GRAND DESIGN | REFLECTION | 2022-2023 |
GRAND DESIGN | SOLITUDE | 2022-2023 |
GRAND DESIGN | TRANSCEND | 2022-2023 |
8 Associated Documents
Recall Acknowledgement
RCAK-22V603-7770.pdf 645.858KB
Defect Notice 573 Report
RCLRPT-22V603-7511.PDF 218.723KB
Remedy Instructions and TSB
RCRIT-22V603-0701.pdf 2403.757KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V603-2382.pdf 117.898KB
Manufacturer Notices(to Dealers,etc)
Recall Quarterly Report #1, 2022-3
RCLQRT-22V603-6724.PDF 211.139KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V603-5462.PDF 211.245KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22V603-0390.PDF 211.335KB
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Rev: 07.15.22 Page 1 CCD-0006496 AWNING INSPECTION AND WELD/SEAM REPAIR Recall Number: 22E-055 Product: Awnings Date: July 15, 2022 Labor Rate: .20 hours inspection only .30 hours repair only 1.5 hours fabric replacement only Purpose The purpose of this document is to provide guidance, as well as visual aides, to dealers performing inspection on units that may have insufficient awning weld(s). The inspection point is at the awning fabric seam at the awning rail at the wall of the unit (Fig. 1). This only affects awnings manufactured January 17, 2022 – June 14, 2022. The date of manufacture can be located on the variant code label (Fig. 2) located on the awning. The “WARNING” symbol above is a sign that a procedure has a safety risk involved and may cause death, serious personal injury, severe product and/or property damage if not performed safely and within the parameters set forth in this document. The “CAUTION” symbol above is a sign that a procedure has a safety risk involved and may cause personal injury, product and/or property damage if not performed safely and within the parameters set forth in this document. Fig. 1 Safety This document provides general instructions. Many variables can change the circumstances of any procedure, i.e. the degree of difficulty involved in the service operation and the ability level of the individual performing the operation. This document cannot begin to plot out procedures for every possibility, but will provide the general instructions for effectively installing, removing or servicing the system. In the event the skill level required is too advanced or the procedure too difficult, a certified technician should be consulted before performing the necessary operation. Failure to correctly install, remove or service the system may result in voiding the warranty, inflicting injury or even death. Fig. 2 Date Rev: 07.15.22 Page 2 CCD-0006496 Recall Number: 22E-055 Product: Awnings Date: July 15, 2022 Labor Rate: .20 hours inspection only .30 hours repair only 1.5 hours fabric replacement only AWNING INSPECTION AND WELD/SEAM REPAIR As a supplier of components to the RV industry, safety, education and customer satisfaction are our primary concerns. Should you have any questions, please do not hesitate to contact us at 432-LIPPERT (432-547-7378) or by email at customerservice@lci1.com. Self-help tips, technical documents, product videos and a training class schedule are available at lippert.com or by downloading the MyLCI app. Resources Required • Stepladder of adequate height to view top of awning assembly Instructions 1. Position stepladder next to the unit to view the topside of the awning at the unit wall from either end (drive/idler side). 2. Inspect the weld near the awning rail (Fig. 3A). A. Fig. 3 shows no separation at the seam. It does not require repair or replacement. B. Fig. 3 shows separation at the seam (Fig. 4A). I. If the separation is less than 6 inches, repair can be accomplished using the procedure described in TI-434. II. If the separation is over 6 inches it will require awning fabric replacement using the procedure described in TI-166. All inspections and repairs must be documented with the following information: • Full unit information, including 17-digit VIN, Make/Model/Floorplan and Date of Manufacture • Clear photo of the awning tag • Photos documenting any weld separation concerns Fig. 3 Fig. 4 A Light strip location A Awning rail location
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IMPORTANT SAFETY RECALL This notice applies to your 2022 Grand Design Reflection RF280RS-2022, VIN 573FR3229N3341881 NHTSA Recall No. 22V-603 August 25, 2022 James Foster 255 Embos Island Cir Leesburg, Alabama 35983 Dear Grand Design RV Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Grand Design RV has decided that a defect which relates to motor vehicle safety exists in certain 2022 & 2023 Grand Design Momentum, Solitude, Reflection, Imagine and Transcend fifth wheel and travel trailers. ! IMPORTANT! ► Your vehicle falls within the recall population. ► You should immediately schedule an appointment with your dealer to have your vehicle repaired. Why is a recall being conducted? A defect with Lippert Solera Awnings was determined to exist in certain 2022 & 2023 Grand Design Momentum, Solitude, Reflection, Imagine and Transcend fifth wheel and travel trailers produced between February 7, 2022, and July 12, 2022. The welded seam at the fabric to vehicle awning rail may separate on Lippert Solera awnings up to 18 foot in length. In extreme cases the fabric could detach from the awning rail and remain attached to the awning tube. A detached awning could cause injury or increase the risk of a crash if the awning were to become detached while the vehicle is in motion. 11333 County Road 2, Micldlebury, 11\J 46540 Phone: 574 825-8000, Fax: 574-825-9700 vvww .gra nclclesign rv .com What are we doing about the problem? What should you do? What if I no longer own this recreational vehicle? Who should you contact if you have further questions or concerns? On affected vehicles, dealers will inspect and repair or replace any awning which does not pass inspection or has a failure. If repair or replacement is needed, Lippert will supply to your dealer the necessary items to complete the repair or replace the faulty product. Time for inspection and/or repair should not exceed 2 hours. These repairs will be done free of charge. Contact your selling or nearest Grand Design RV dealer as soon as possible to schedule an appointment. If your distance from a Grand Design dealer is significant, please contact us at 574-825-9679 and choose the “Recall” prompt or email recall@granddesignrv.com We can discuss other arrangements to have the needed repairs completed. Notify Grand Design either by phone: 574-825-9679, fax: 574-825- 9249, or email: registration@granddesignrv.com to inform us that you no longer own this vehicle. Please be sure to include your 17- digit VIN in all correspondence. Please contact Grand Design either by phone: 574-825-9679, fax: 574- 825-9249 and choose the “Recall” prompt, or email: recall@granddesignrv.com with any questions or concerns. If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations. If you have already paid to have your vehicle repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair. To request reimbursement, please submit your request in writing along with a repair receipt to: Grand Design RV, Customer Service, 11356 County Road 2, Middlebury, IN 46540. If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this recall may cause; however, your safety is our primary concern. Sincerely, Grand Design RV, LLC 11333 County Road 2, Micldlebury, l~J 46540 Phone: 574-825-8000, Fax: 574-825-9700 www.grandclesignrv com
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DESIGN SAFETY RECALL NOTICE 22V-603 To: All Grand Design RV Dealers August 22,2022 Grand Design has determined a safety defect exists in certain 2022 & 2023 Grand Design Momentum, Solitude, Reflection, Imagine and Transcend vehicles equipped with Lippert Solera awnings. Accordingly, a recall to address this issue is being initiated effective August 22, 2022. Affected vehicles include 2022 & 2023 Grand Design Momentum, Solitude, Reflection, Imagine and Transcend recreational vehicles manufactured between February 7, 2022, and July 12, 2022. The VIN range of affected units is: Momentum FW – 573FM463XN1122589 through 573FM4337P1123612 (non-sequential) Momentum TT- 573TM2121N1217631 through 573TM3423N1217700 (non-sequential) Reflection – 573FR3421N3341189 through 573TR3827P3343903 (non-sequential) Imagine – 573TE2521N3428033 through 573TE252XP3431144 (non-sequential) Imagine – 573TE3425N6639208 through 573TE3723P6641943 (non-sequential) Transcend – 573TT3029N8821266 through 573TT3120N8821624 (non-sequential) Reflection – 573FR3420N9919120 through 573FR342XP9921640 (non-sequential) Solitude – 573FS3427NAA11480 through 573FS3923PAA13187 (non-sequential) Transcend – 573TT3324NDD04026 through 573TT2526PDD05785 (non-sequential) The defect involves the welded seam at the fabric to vehicle interface separating on Lippert Solera awnings up to 18 foot in length. In extreme cases the fabric could detach from the vehicle rail and remain attached to the awning frame. This could allow the awning to drop and extend beyond normal operation. Owners of affected vehicles will be notified of this recall by mail. A copy of the Owner Notification Letter is attached as well as detailed repair instructions and a VIN list of your affected units. Also attached are the claim filing instructions associated with this recall action. Should you have any questions or concerns, please contact Grand Design Technical Support at 574-825- 6264 or 888-825-2820 and select the phone prompt for “Recall”. Respectfully, GRAND DESIGN RV, LLC 11333 County Road 2, Middlebury, IN 46540 Phone: 574-825-8000, Fax: 574-825-9700 granddesignrv.com
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-603 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Grand Design RV, LLC Submission Date : AUG 09, 2022 NHTSA Recall No. : 22V-603 Manufacturer Recall No. : 910031 Manufacturer Information : Manufacturer Name : Grand Design RV, LLC Address : 11333 County Road 2 Middlebury IN 46540 Company phone : (574) 825-8000 x2015 Population : Number of potentially involved : 8,150 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2022-2023 Grand Design RV Momentum, Solitude, Imagine, Reflection, Transcend Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Recall population is all Lippert Solera awnings under 18′ in length. Grand Design was able to associate our production units with the purchase information provided by the Lippert. The affected awnings were manufactured on a specific production line within Lippert. A total of 8,150 Momentum, Solitude, Reflection, Imagine, & Transcend units from model years 2022 & 2023 are affected. Production Dates : FEB 07, 2022 – JUL 12, 2022 VIN Range 1 : Begin : 573FM463XN1122589 End : 573FM4337P1123612 ✔ Not sequential VIN Range 2 : Begin : 573TM2121N1217631 End : 573TM3423N1217700 ✔ Not sequential VIN Range 3 : Begin : 573FR3421N3341189 End : 573TR3827P3343903 ✔ Not sequential VIN Range 4 : Begin : 573TE2521N3428033 End : 573TE252XP3431144 ✔ Not sequential VIN Range 5 : Begin : 573TE3425N6639208 End : 573TE3723P6641943 ✔ Not sequential VIN Range 6 : Begin : 573TT3029N8821266 End : 573TT3120N8821624 ✔ Not sequential VIN Range 7 : Begin : 573FR3420N9919120 End : 573FR342XP9921640 ✔ Not sequential VIN Range 8 : Begin : 573FS3427NAA11480 End : 573FS3923PAA13187 ✔ Not sequential VIN Range 9 : Begin : 573TT3324NDD04026 End : 573TT2526PDD05785 ✔ Not sequential Description of Defect : Description of the Defect : Separation of welded seam at the fabric to coach interface. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A detached awning could hit someone causing injury or if the awning frame were to detach when the vehicle is in motion, this could increase the risk of Part 573 Safety Recall Report 22V-603 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 an accident. Grand Design is not aware of any warranty claims, field or service reports, or other incidents related to this issue occurring on Grand Design products. Description of the Cause : Insufficient weld penetration in some areas between the fabric and the adjoining PVC extruded track. Identification of Any Warning that can Occur : A visible warning would include seeing a partial weld separation at the ends of the awning roll along the vehicle. Involved Components : Component Name 1 : Lippert Awning Component Description : AWNROLL-17′ BLKSOLID Component Part Number : V000231446 Component Name 2 : Lippert Awning Component Description : AWNROLL-16′ BLKSOLID Component Part Number : V000211487 Component Name 3 : Lippert Awning Component Description : AWNROLL-11′ BLKSOLID Component Part Number : V000256341 Component Name 4 : Lippert Awning Component Description : AWNROLL-15′ BLKSOLID Component Part Number : V000231442 Component Name 5 : Lippert Awning Component Description : AWNROLL-10′ BLKSOLID-FABLEDWH Component Part Number : V000330710 Part 573 Safety Recall Report 22V-603 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 6 : Lippert Awning Component Description : AWNROLL-18′ BLKSOLID-FABLEDWH Component Part Number : V000315205 Component Name 7 : Lippert Awning Component Description : AWNROLL-14′ BLKSOLID-FABLEDWH Component Part Number : V000330713 Component Name 8 : Lippert Awning Component Description : AWNROLL-16′ BLKSOLID-FABLEDWH Component Part Number : V000329687 Component Name 9 : Lippert Awning Component Description : AWNROLL-10’6″ BLKSOLID-FABLEDWH Component Part Number : V000479352 Component Name 10 : Lippert Awning Component Description : AWNROLL-13′ BLKSOLID-FABLEDWH Component Part Number : V000315207 Component Name 11 : Lippert Awning Component Description : AWNROLL-13’6″ BLKSOLID-FABLEDWH Component Part Number : V000515432 Component Name 12 : Lippert Awning Component Description : AWNROLL-15′ BLKSOLID-FABLEDWH Component Part Number : V000315206 Part 573 Safety Recall Report 22V-603 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 13 : Lippert Awning Component Description : AWNROLL-11′ BLKSOLID-FABLEDWH Component Part Number : V000332996 Component Name 14 : Lippert Awning Component Description : AWNROLL-12′ BLKSOLID-FABLEDWH Component Part Number : V000329698 Component Name 15 : Lippert Awning Component Description : AWNROLL-6’8″ BLKSOLID-FABLEDWH Component Part Number : V000686433 Component Name 16 : Lippert Awning Component Description : AWNROLL-12’3″ BLKSOLID-FABLEDWH Component Part Number : V000515289 Component Name 17 : Lippert Awning Component Description : AWNROLL-14’5″ BLKSOLID-FABLEDWH Component Part Number : V000515321 Component Name 18 : Lippert Awning Component Description : AWNROLL-15’5″ BLKSOLID-FABLEDWH Component Part Number : V000515322 Supplier Identification : Component Manufacturer Name : Lippert Components Address : 3501 County Rd. 6 East Elkhart Indiana 46514 Part 573 Safety Recall Report 22V-603 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Country : United States Chronology : Grand Design was notified by Lippert Components, July 18, 2022. Grand Design performed due diligence in researching warranty claims and pulling the unit scope from July 20 through July 29th. The Product Safety Committee met to review findings on August 9, 2022 where it was determined a field action was necessary. Description of Remedy : Description of Remedy Program : Lippert Components has provided instructions for inspection and repair or replacement as needed of awning which do not pass the inspection or have an occurrence. If repair or replacement is needed, Lippert will supply the necessary items to complete the repair or replace the faulty product. Owners that have paid to have this service performed will be reimbursed by Grand Design for any expenses incurred relating to the defect. How Remedy Component Differs from Recalled Component : Lippert Components is providing replacement material which is produced after June 20, 2022 which Lippert states is certified through internal processes. Identify How/When Recall Condition was Corrected in Production : Lippert Components identified the issue June 16th and suspended shipment of all inferior product. Grand Design made no changes in production due to this being a vendor supplied component. Recall Schedule : Description of Recall Schedule : Owners of affected will be notified by First Class mail that their vehicle is affected by this recall. In addition, we will post recall information electronically for consumer access. Dealers will be notified of the recall action (by First Class mail & electronically) and will be supplied with repair information and vehicle identification information. Planned Dealer Notification Date : AUG 22, 2022 – AUG 23, 2022 Planned Owner Notification Date : AUG 24, 2022 – AUG 25, 2022 * NR – Not Reported
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