2021 Carson Carrier Trailers Spindle Nuts Improperly Tightened

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– 14831 S. Maple Avenue• Gardena, CA 90248 Tel: (310) 516-6046 • Fax: (310) 516-1057 IMPORTANT SAFETY RECALL This notice applies to your Carson Trailer Inc. Trailer NHTSA Recall# 21V-747 November 12, 2021 Dear Trailer Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Carson Trailer, Inc. has decided that a defect which relates to motor vehicle safety exists on your trailer, based on the recall decision made by Terran Axle, the manufacturer that supplied the axles on your trailer. ! IMPORTANT! ■ Your trailer falls within the recall population. ■ You should immediately schedule an appointment with your dealer to have your trailer inspected and if necessary repaired. Why IS a recall being Terran Axle has determined that a certain number of spindle conducted? nuts in trailer axles manufactured between February 5, 2021 and June 21, 2021 were not sufficiently tightened at our factory. From our investigation, in the assembly of certain axles in our factory, spindle nuts were not torqued to prescribed standards resulting in insufficiently torqued (loose) spindle nuts. Insufficiently torqued spindle nuts may lead to higher than normal axle vibration possibly resulting in overheated bearings and bearing failure as well as potential smoking of the axle from friction and improper tire wear and wheel performance. Axle, tire or wheel failure may affect vehicle stability or control, increasing the risk of a crash. What are we doing about the Terran Axle has authorized your trailer dealer to inspect the problem? trailer axles to ensure that the spindle nut is properly tightened. The trailer dealer will ensure that the spindle nuts are properly torqued. What should you do? Please contact your trailer dealer without delay and request a service date for inspection and any necessary repair related to this recall. I How long will the inspection The time required to inspect your trailer axles and perform and any necessary repair any necessary repair is approximately one hour. However, take? due to scheduling requirements, your trailer dealer may need your trailer for a longer period of time. This remedy will take approximately one hour to complete, and will be completed free of charge. What if I no longer own the If you no longer own the trailer, please notify your trailer trailer? dealer as soon as possible. We appreciate your assistance in locating the current trailer owner. You received this notice because you are identified as the original purchaser. Who should you contact if If you have difficulties scheduling your vehicle service or you have further questions? need other assistance, please contact Terran Axle directly at (312) 741-3848. What if you previously paid If you have previously paid for a repair that addresses the for an axle repair? issue described in this letter, you still need to have this recall performed to ensure that the correct procedures were followed. You may be eligible for a refund from a previously paid repair. Refunds will be provided for services related to \ any insufficiently torqued spindle on your axle(s). If you are still having difficulty getting your trailer repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. If we can assist you further, please contact the Terran Axle Customer Service Team at (312) 741- 3848. lf you prefer to contact them via email, please email them at service@terranaxle.com. To contact Carson Trailer Inc. please call customer service at 310-516-6046. We apologize for any inconvenience this safety recall may cause, but your safety is our first concern. Sincerely, Carson Trailer, Inc. <1iae.D 14831 S. Maple Avenue Gardena, CA 90248 SAFETY RECALL NOTICE IMPORTANT SAFETY RECALL INFORMATION 0 U.S. Deparlm•nt at Transportation Issued in Accordance With Federal Law NHisA Wffl,;flt .. …, Aaron Cadena 17200 Grey Pine Place San Bernardino, CA 92407

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14831 S. Maple Avenue• Gardena, CA 90248 Tel: (310) 516-6046 • Fax: (310) 516-1057 IMPORTANT SAFETY RECALL This notice applies to your Carson Trailer Inc. Trailer NHTSA Recall# 21V-948 January 12, 2022 Dear Trailer Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Carson Trailer, Inc. has decided that a defect which relates to motor vehicle safety exists on your trailer, based on the recall decision made by Dometic, the manufacturer that supplied the oven/stove/cooktop on your trailer. [ ! IMPORTANT! – Your trailer falls within tile reean p&pulatien. You should immediately schedule. an appointment witll your dealer to have your trailer inspected and, if necessary, repaired. —-~ [ Why is a conducted? recall being Dometic stove, model number Rl 731 installed in certain Carson Fun Runner 2018-2020. The Stove Saddle Valve securing bolt may be overtightened, possible damaging the 0- ring and causing a continuous gas leak that can increase the risk of fire. What are we doing about the problem? We will work with Dometic and will install remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letter will be mailed January 31, 2022. Owners may contact Carson customer service at 310-516-6046. Carson’s number for this recall is — Recall4 What should you do? Please contact Carson Trailer customer service 310-516-6046 or your trailer dealer without delay and request a service date i—— — _ _____f o_r_i_nspection and any necessary repair related to this recall. How long will the inspection The time required to inspect your trailer and perfom1 any and any necessary repair necessary repair is approximately one hour. However, due to I take? scheduling requirements, your trailer dealer may need your trailer for a longer period of time. This remedy will take approximately one hour to complete, and will be completed free of charge. -=——- What if I no longer own the If you no longer own the trailer, please notify your trailer trailer? dealer as soon as possible. We appreciate your assistance in locating the current trailer owner. You received this notice because you are identified as the original purchaser. Who should you contact if If you have difficulties scheduling your vehicle service or you have further questions? need other assistance, please contact Dometic at 888-943- 4905 and press 2 when the message comes on we can answer your questions or try to process the kit request sooner. If you are still having difficulty getting your trailer repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. If you have further question or require additional information, please contact the Dometic (888) 943-4905and press 2 when the message comes on .To contact Carson Trailer Inc. please call customer service at 310-516-6046. We apologize for any inconvenience this safety recall may cause, but your safety is our first concern. Sincerely, Carson Trailer, Inc. 7§oreaq 14831 S. Maple Avenue Gardena, CA 90248 SAFETY RECALL NOTICE IMPORTANT SAFETY RECALL INFORMATION 0 U.S. Deparlment al Transpartatian Issued in Accordance With Federal Law FiHsA ,,__:;;_ Or:-\~lev \ \ ‘-l q ~ Yv’-~v~ t=’ o~ Rct. h\-e_~,,y :~, c A ~ ?–?’€

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