Hub May Separate from Axle Wheel End – 2022 Oliver Legacy Elite II Travel Trailers

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July 1, 2022 NHTSA CAMPAIGN NUMBER: 22V474000

Hub May Separate from Axle Wheel End

Hub separation from the wheel end may cause loss of vehicle control, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V474000

Manufacturer Oliver Travel TrailerseBay, INC.

Components POWER TRAIN

Potential Number of Units Affected 13

 

Summary

Oliver Travel TrailerseBay, Inc. (Oliver) is recalling certain 2022 Legacy Elite II travel trailers. The 42mm cartridge bearing washer within the hub assembly may crack, causing the hub to separate from the axle wheel end.

 

Remedy

Dealers will replace the 42mm cartridge bearing washer, free of charge. Owner notification letters were mailed in July 29, 2022. Owners may contact Oliver customer service at 1-866-205-2621.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


Oliver Travel Trailerโ€™s has decided that a defect which relates to motor vehicle safety exists in certain 2022 Legacy Elite II travel trailers manufactured between April 1, 2022 and June 22, 2022 equipped with certain DextereBay axles.

The issue is some axle 42mm cartridge bearing washers within the hub assembly may crack, causing the hub to separate from the axle wheel end.

A hub separation from the wheel end may cause loss of vehicle control, increasing the risk of a crash.

Your Legacy Elite II was manufactured within the affected period using this component and is to be inspected to ensure the axle is not within the recall population as identified by serial number. Remedy will be by replacement of the 42mm cartridge bearing washer, free of charge. The replacement washers will be sent with instructions to complete the installation by a qualified RV technician. The replacement should take approximately two hours to complete.

Please contact DextereBay Warranty for service locations and to schedule an appointment for repair as soon as possible.

If you have questions or concerns about this recall, please contact
DextereBay Warranty Department as follows:

Email: Warranty@dexteraxle.com
Phone: 574-413-9066

DextereBay will be able to assist in identifying service center in your locality if you require help. Service Centerโ€™s should be able to bill DextereBay for the inspection, if you encounter any problems with that, please contact direct.

Oliver Travel TrailerseBay may be contacted for assistance as follows:

Email: olivertraveltrailers.com
Phone: 1-866-205-2621

 


Chronology :

6/22/22 Kyle Bobo, OTT Purchasing was in communication with Sean Cantzler, DextereBay Warranty Manager upon a purchasing agent reporting an axle delivery delay due to a safety recall concern.

6/23/22 Oliver Travel TrailerseBay placed all 52029455 axles, sub structures, and work in process on containment to verify suspect serial numbers.

6/23/22 Oliver Travel TrailerseBay and Oliver Sales and Service inspected Elite II model units to identify serial numbers within the DextereBay suspect serial range.

6/27-6/30/22 DextereBay provide technicians to support replacing washers in axles with the serial range at OTT and OTTSI locations.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
OLIVER TRAVEL TRAILERSeBayLEGACY ELITE II2022

 


9 Associated Documents

Recall 573 Report

RCLRPT-22V474-9823.PDF 215.939KB

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Recall Acknowledgement

RCAK-22V474-8850.pdf 646.076KB

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Recall 573 Report – 7/29/2022

RCLRPT-22V474-3394.PDF 215.941KB

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Recall 573 Report – 8/8/2022

RCLRPT-22V474-9554.PDF 215.998KB

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Recall 573 Report – 10/3/2022

RCLRPT-22V474-6374.PDF 215.998KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V474-2722.pdf 134.113KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V474-5631.PDF 211.219KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V474-9546.PDF 211.219KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22V474-5715.PDF 211.308KB

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