24509 – Loss of Steering Control from Tie Rod Failure – 2025 International HV, LT, MV, & RH Trucks

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June 20, 2024 NHTSA CAMPAIGN NUMBER: 24V462000

Loss of Steering Control from Tie Rod Failure

Tie rod failure can cause a loss of vehicle steering control and increase the risk of a crash.

 

NHTSA Campaign Number: 24V462

Manufacturer NavistareBay, Inc.

Components STEERING

Potential Number of Units Affected 116

 

Summary

NavistareBay, Inc. (NavistareBay) is recalling certain 2025 InternationaleBay HV, LT, MV, and RH trucks. Tie rod assemblies may contain ball studs that may have been incorrectly heat-treated, which can cause them to break, and possibly result in tie rod failure.

 

Remedy

Dealers will replace the tie rod ends and realign the front axle, free of charge. Owner notification letters are expected to be mailed August 12, 2024. Owners may contact NavistareBay customer service at 1-800-448-7825. NavistareBay’s number for this recall is 24509.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


Chronology :

  • 06/03/2024 – DanaeBay communicates to NavistareBay findings that certain DanaeBay steer axle assemblies built with USK InternationaleBay’s tie rod ball studs were manufactured with less than the required hardness.
  • 6/05/2024 thru 6/12/2024: NavistareBay initiates ship hold on of all steer axles and vehicles at the assembly plants, finding 414 suspect date code tie rod assemblies out of 1,998 possible vehicles, and established the clean point at Escobedo, San Antonio and Tulsa assembly plants.
  • 6/07/2024: USK communicates to NavistareBay that drag links provided to NavistareBay were not affected by this defect.
  • 06/11/2024 – NavistareBay receives DanaeBay’s defect report for 24E-048. DanaeBay also communicates to NavistareBay that suspect tie rod assemblies containing the suspect ball studs were shipped to NavistareBay’s aftermarket part distribution centers.
  • 6/12/2024: NavistareBay’s aftermarket part distribution centers place suspect tie rod assembly part numbers on quarantine.
  • 06/12/2024 – NavistareBay finalizes the suspect population.
  • 06/13/2024 – NavistareBay declares a Safety Recall.

 


24E048 – Loss of Steering Control from Tie Rod Failure – DanaeBay D-Series & E-Series Steer Axles

 

 


4 Affected Products

Vehicles

MAKEMODELYEAR
INTERNATIONALeBayHV2025
INTERNATIONALeBayLT2025
INTERNATIONALeBayMV2025
INTERNATIONALeBayRH2025

 


2 Associated Documents

Recall Acknowledgement

RCAK-24V462-2590.pdf 702.352KB

 


Recall 573 Report

RCLRPT-24V462-5891.PDF 216.2KB

 


Latest Recalls Documents

 


 

Bestseller No. 1
DPTOOL Inner Tie Rod Removal Tool Kit, Automotive Inner Tie Rod Tool Set with 12 Crowfoot Adapters, 1/2 Inch Drive Tube Tie Rods Tool, Suitable for Domestic & Import Cars
  • Inner Tie Rod Removal Kit: Used to safely and efficiently remove and install inner tie rods. Successfully remove and install inner tie rods without removing the rack and pinion. Suitable for most domestic and imported vehicles including cars, pickups and suv
  • 12Pcs Crowfoot Adapters: The rod kit includes 12 crowfoot adapters, all of which are in the most common SAE and metric sizes: 1-3/16 ", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm and 42 mm. To get everything done quickly and efficiently to meet your needs
  • 1/2 Inch Drive Durable Rod: Our drawbar tools are made of high quality steel, heat treated and coated with black oxide, which makes them extremely durable and resistant to damage. Compatible with a 1/2" drive wrench for easy operation. 20 "long, its knurled grip gives you full control at all times
  • Easy to Use: First slide the adapter onto the flats of the lever, then rotate the collar to hold the fishtail fitting in place, and finally insert a 1/2" ratchet or impact spanner into the end hole. The inner lever can then be easily removed
  • A Complete Set: This rod removal tool kit is a complete set that includes a rod, 12 adapters and a portable case. All tools are stored in this case, and fixed, easy to store and carry tools
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VEVOR Inner Tie Rod Tool Kit, 13 Pcs Tie Rod Removal Tool, 13 Pcs Crowfoot Adapters Inner Tie Rod Tool Set, 1/2 Inch Drive Tube Tie Rods Tool, Heavy-Duty Steel Inner Tie Rod Removal Tool for Vehicle
  • Tie Rod Removal Tool: Designed for secure and effectual removal of the inner rod. The inner rod can be easily removed and installed without removing the rack and pinion. Applicable to most domestic and imported vehicles, including cars, pickups, and off-road vehicles..Fit Type: Universal Fit
  • 12 Pcs Crowfoot Adapters: This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/ 16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm. To get all your work done quickly and efficiently.
  • Ultra Durable Rod: Our tie rod drawing tools and adapters are all-steel forged and used for a long time. The flexible sliding collar on the sleeve's top can tightly fix the crowd feet adapters. It is compatible with 1/2" drive wrenches and helps you get the parts that ordinary wrenches cannot install; its knurled handle allows you to firm control at any time.
  • Hassle-Free Operation: The entire operation is effortless. Step 1: Slide the adapter on the plane of the lever. Step 2: Rotate the collar to fix the fishtail joint in place. Step 3: Use a 1/2 inch ratchet or impact wrench to the end hole.
  • Effortless Organization: The product is equipped with a case to facilitate your orderly storage and is convenient for you to carry. Help you deal with emergencies of vehicle repair at any time.
Bestseller No. 3
Toolwiz Inner Tie Rod Removal Tool Kit, 3/8'' Universal Low Profile Tool and Inner Tie Rod Hex Wrench Repair Remover 27-42mm End Wrench for 1/2" Square Drive, 2pcs for Most Cars Repair
  • Tool 1: Toolwiz 3/8" Inner Tie Rod Tool turns tie rods easily. Able to remove the inner tie rod without removing the outer tie rod. Convenient tool for servicing inner tie rods to easily remove, repair & install
  • Tool 1: Suitable for all standard tie rods with smooth cylinder ends; It will work on any rod that fits between the 3'' top and bottom components with both 9/16” nuts screwed on and tightened
  • Tool 2: 1/2" Square drive tie rod removal tool by Toolwiz is suitable for tie rods between 27mm and 42mm in diameter. Easily removes inner tie rod ends without removing the rack and pinion
  • Tool 2: Toolwiz Tie rod end remover tool is designed to universally fit for all vehicles and is compatible with MercedeseBay, Benz, BMWeBay, ToyotaeBay, HondaeBay, FordeBay, NissaneBay, etc.
  • Strong Grip Force: The teeth of the inner tie rod tool firmly grip the tie rod as you insert a socket wrench or breaker bar and turn it as needed, No more trouble taking the inner tie rod off your rack and the pinion. Very sturdy and bites into the tie rod nicely
Bestseller No. 4
Orion Motor Tech Inner Tie Rod Removal Tool Kit, Inner Tie Rod Tool for Tie Rod Removal and Installation, Master Inner Tie Rod Tool Set with 12 Crowfoot Adapters 1/2 Inch Drive Tube and Tool Case (BK)
  • 13-PIECE TIE ROD SET: Orion Motor Tech's handy mechanic tool set easily removes & installs inner tie rods without removing the rack and pinion; its 12 crowfoot adapters cover the most commonly needed SAE & metric sizes—1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, & 42 mm—to get all your work done quickly and efficiently
  • 1/2-INCH DRIVE: Our tie rod tool is compatible with 1/2" drive wrenches and helps you get at parts where normal wrenches just can't fit; 20 inches long, its knurled grip keeps you in total control at all times
  • SUPERIOR DURABILITY: Constructed from AISI 1045 medium carbon steel coated with black oxide, this tie rod removal set boasts admirable strength and will give you corrosion-proof service for years to come
  • WIDE APPLICATION: Orion Motor Tech's tie rod removal tools work with most domestic and import vehicles including cars, pickups, and SUVs
  • QUICK ORGANIZATION: The custom-molded case keeps your tie rod tool and adapter set organized and easy to store or transport between jobs
Bestseller No. 5
CXPRO Inner Tie Rod Removal Tool, Inner Tie Rod Tool Set with 12 Crowfoot Adapters 1/2 Inch Drive Tube for Tie Rods Remove & Install Cars
  • 【Inner Tie Rod Removal Set】Handy mechanic tool set easily removes & installs inner tie rods without removing the rack and pinion.12pcs Adapters Included Size 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. Fits inner tie rods from 1-3/16 inches to 42 mm, ensuring compatibility with most vehicles.
  • 【Easy Handling with 1/2 Inch Drive Tube】 The tie rod end puller in the kit features a 1/2 inch drive tube handle. This design makes it effortless to grip and maneuver, providing excellent control and leverage while removing and re-installing tie rod ends.
  • 【Versatility】With 13 pieces, including crowfoot adapters and a 1/2-inch drive tube, this tool kit offers versatility to tackle various inner tie rod sizes and configurations. It ensures compatibility with a wide range of vehicles.
  • 【High-Quality Construction】Constructed from 1045 medium carbon, this tie rod removal set boasts admirable strength and will give you corrosion-proof service for years. The sturdy construction can withstand the demands of frequent use, providing reliable and consistent results.
  • 【Easy Storage】A rugged carrying case is included to keep all tool components neatly organized and stored. As a complete professional set, portable 13Pcs master inner tie rod tools deliver the performance demanded by automotive shops and DIY mechanics alike.
Bestseller No. 6
Orion Motor Tech OMT 5-in-1 Ball Joint Separator, Pitman Arm Puller, Tie Rod End Tool Set for Front End Service, Splitter Removal Kit (RD06)
  • ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABSeBay case
  • HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms
  • UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks
  • PROFESSIONAL PORTABLE ABSeBay CASE: The custom-molded case is crafted from high-quality ABSeBay hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool
Bestseller No. 7
limontek Inner Tie Rod Removal Tool, Master Inner Tie Rod Tool Set with 12 Crowfoot Adapters & 1/2 Inch Drive Tube for Tie Rods Remove & Install
  • Solid Construction -- Crafted from high-strength steel, this tie rod tool kit is built to last through frequent use, thickened tool wall to prevent it from breaking.
  • Professional craftsmanship -- Precision sliding ring holds the crowfoot adapter tightly in place, the adapter will not bend during use. Tie rods fit snugly into the adapter and are centered on the tool.
  • Easy Removal & Installation -- The heavy-duty steel inner tie rod tool allows removal and installation of inner tie rods without disassembling the rack and pinion for simplified maintenance.
  • How to Use -- 1. Select the correct adapter and slip it over the inner tie rod. 2. slide the tube onto the tie rod. 3. Align the slot, then rotate the collar to lock the adapter in place. 4. Insert the 1/2" drive tool into the end hole and remove the tie rod.
  • Popular Size Coverage -- 12pcs Crowfoot Adapters Included Size 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. Fits inner tie rods from 1-3/16 inches to 42 mm, ensuring compatibility with most vehicles.
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OEMTOOLS 27178 Master Inner Tie Rod Removal Tool Set, Removes and Installs Tie Rods, 12 Crowfoot Adapters, Compatible with Cars, Trucks, and SUVs
  • Versatile Adapter Sizes: Includes 12 crowfoot adapters, ranging from 1-3/16" to 42 mm, compatible with various vehicles. Perfect tie rod end removal tool for handling both small cars and larger SUVs.
  • Durable Nickel-Plated Finish: Adapters are nickel-plated to resist corrosion and wear, providing long-lasting durability. Ideal for professional mechanics and DIY enthusiasts needing reliable tools in demanding environments.
  • Precision Torque Application: The 1/2" drive tube handle facilitates accurate torque during installation and removal of tie rods. Designed to help you achieve secure, precise results every time with minimal effort.
  • Organized, Portable Storage Case: Comes with a secure storage case, keeping all adapters and the handle neatly organized. Perfect for mobile mechanics or those who need to transport tools efficiently between job sites.
  • Wide Vehicle Compatibility: This master inner tie rod tool set fits most vehicles, including trucks and SUVs. Whether you're working on standard or metric vehicles, this set provides the versatility needed for diverse automotive repairs.
Bestseller No. 9
DAYUAN 5pcs Professional Front End Service Tool Kit, Pitman Arm Puller, Ball Joint Separator Tie Rod Remover Tool
  • Professional front end service tool set makes it easy to separate pitman arms, tie rods, and ball joints without damage.
  • Total 5 units tools are in different shapes and sizes, can remove even the most stubborn ball joints/ tie rods/ pitman arms.
  • Made of heat-treated alloy steel, with great strength and durability, offering 1 year warranty.
  • All tools were packed in a convenient ABSeBay carrying case for easy storage and transportation.
  • List: 1x ball joints separator, 2x C-shape small/ large pitman arms puller, 2x tie rods remover.
Bestseller No. 10
BILITOOLS 5 Piece Tie Rod Adjuster Tool Set, Steering Tie Rod End Adjusting Sleeves Adjustment Tool Kit Compatible with Chevy Ford Chrysler ect. Older Domestic Vehicles Trucks SUVs
  • Perfect Sizes for Any Job: This tie rod and pitman arm adjusting tool set includes the following sizes: 3/4", 7/8", 1-1/8", 1-7/16", and 1-13/16". These sizes cover most tie rod adjustment needs, making your job quick and easy.
  • 360° Rotation for Easy Adjustment: The unique design allows the tie rod adjusting sleeves to rotate 360 degrees, so you can get a firm grip even in tight spaces. This makes it easier to fine-tune the alignment using this front-end kit.
  • Built to Last: Made from high-quality Cr-Mo steel, this tool set offers high strength, durability, and toughness. It’s designed to resist wear and handle heat well, ensuring long-lasting performance.
  • Wide Compatibility: The set works with a 1/2-inch drive ratchet wrench, torque wrench, or breaker bar to adjust steering components. It fits most older domestic vehicles, trucks & SUVs, for a variety of applications, compatible with Chevy FordeBay ChryslereBay ect.
  • Improve Your Vehicle’s Handling: Use this tie rod adjusting tool to quickly adjust steering components, solving issues like steering wheel wobble or uneven tire wear. With precise adjustments, you can extend tire life, improve steering response, and enhance overall vehicle handling.

 


 

Last update on 2025-03-19 / Affiliate links / Images from Amazon Product Advertising API


 

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