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June 7, 2022 NHTSA CAMPAIGN NUMBER: 22C002000
Installation Diagram Missing/FMVSS 213
A missing installation label may result in an improperly installed child seat
, increasing the risk of injury in a crash.
NHTSA Campaign Number: 22C002
Manufacturer Clek, Inc.
Components CHILD SEAT
Potential Number of Units Affected 11,123
Summary
Clek, Inc. (Clek) is recalling certain Olli booster seats, model number OL12U2 manufactured between January 20, 2020 and May 10, 2022, and Ozzi booster seats, model number OZ11U2, manufactured between March 1, 2020 and May 10, 2022. The installation diagram displaying the proper way to install the booster seat with a continuous-loop lap/shoulder belt is missing. As such, these child seats fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 213, “Child Restraint Systems.”
Remedy
Clek will mail owners a new label, free of charge. Owner notification letters are expected to be mailed, beginning July 25, 2022. Owner’s may contact Clek’s customer service by email at olliozzilabel@clekinc.com or by telephone at 1-866-656-2462.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
IMPORTANT SAFETY RECALL
This notice applies to your Clek Olli or Ozzi Backless Booster Car Seat
NHTSA Recall 22C-002
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Dear Clek Olli or Ozzi Backless Booster Car Seat Owner,
Clek, Inc. (Clek) has decided that a non-compliance which relates to motor vehicle safety exists in certain Clek Olli and Clek Ozzi Backless Booster Car Seats manufactured between January 20, 2020 and May 10, 2022. As our records show that you have registered as an owner of a Clek Olli or Ozzi Backless Booster Car Seat within the affected production date range, we are sending you this recall notice to advise you of a repair kit being made available to correct the issue.
Clek Olli booster car seats affected:
| Model Name: | OLLI |
| Manufactured on: | 2020/01/20 – 2022/05/10 |
Clek Ozzi booster car seats affected:
| Model Name: | OZZI |
| Manufactured on: | 2020/03/01 – 2022/05/10 |
Description of the non-compliance:
Clek has determined that an illustration showing the vehicle belt routing diagram was not properly displayed on the booster car seats warning label.
Remedy of the non-compliance:
Included with this letter is a label that shows the required vehicle belt routing illustration.
Please follow the instructions below to affix this label to your booster car seat.
Step 1 – Clean the area where the label is to be applied. See Figure 3
Step 2 – Remove the label backing exposing the adhesive.
Step 3 – Apply the label to the side of the plastic armrest.
Step 4 – Slide your thumb or finger over the label applying pressure to ensure the label is properly affixed to the plastic
If you believe that Clek has failed or is unable to remedy the label non-compliance without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.nhtsa.gov.
Thank you!
Clek Customer Service Team
Chronology :
On May 18, 2022, Clek received a letter from NHTSA ODI dated 5/18/22 advising of a potential noncompliance on the Olli booster car seat during testing of the car seat as part of the FY2021 compliance test program.
On May 19, 2022, Clek opened an internal investigation into the reported potential noncompliance. As the Olli booster car seat is very similar to the Ozzi booster car seat, Clek also reviewed the Ozzi car seat for the potential noncompliance.
On May 31, 2022, Clek confirmed that certain production of the Olli and Ozzi booster car seats do not include a required installation diagram and determined that the affected booster seats do not conform to Section S5.5.2 (l)(1) of FMVSS 213.
Initial 573 submitted on June 7th with the intention to petition pursuant to 49 CFR 556.
On June 16, NHTSA recommends that Clek conduct a noncompliance recall in lieu of submitting its petition for inconsequential compliance due to the fact that the required label was missing. Clek takes NHTSA’s recommendation under consideration.
On June 30, Clek decided to conduct the recall.
2 Affected Products
| BRAND | MODEL | PRODUCTION DATES |
| CLEK | OLLI | |
| CLEK | OZZI | |
6 Associated Documents
Other Recall Related Documents
RCORRD-22C002-2138.pdf 220.721KB
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Recall 573 Report – July 7, 2022
RCLRPT-22C002-2517.PDF 215.558KB
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Recall Acknowledgement
RCAK-22C002-1659.pdf 646.034KB
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Recall 573 Report – July 15, 2022
RCLRPT-22C002-8765.PDF 215.621KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-22C002-4639.pdf 1284.64KB
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Clek – Letter and Email Recall Notice to Consumers – August 2022
RCMN-22C002-7880.pdf 1284.64KB
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SEOCONTENT-START
Figure 2 – Missing Label
Manufactured on Date
Figure 3 – Placement of Remedy Kit Label
Figure 1 – Manufacturing Label Location
IMPORTANT SAFETY RECALL
This notice applies to your Clek Olli or Ozzi Backless Booster Car Seat
NHTSA Recall 22C-002
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Dear Clek Olli or Ozzi Backless Booster Car Seat Owner,
Clek, Inc. (Clek) has decided that a non-compliance which relates to motor vehicle safety exists in certain Clek Olli and Clek Ozzi Backless Booster Car Seats manufactured between January 20, 2020 and May 10, 2022. As our records show that you have registered as an owner of a Clek Olli or Ozzi Backless Booster Car Seat within the affected production date range, we are sending you this recall notice to advise you of a repair kit being made available to correct the issue.
Clek Olli booster car seats affected:
Model Name: OLLI
Manufactured on: 2020/01/20 – 2022/05/10 Clek Ozzi booster car seats affected: Model Name: OZZI
Manufactured on: 2020/03/01 – 2022/05/10
Description of the non-compliance: Clek has determined that an illustration showing the vehicle belt routing diagram was not properly displayed on the booster car seats warning label. Remedy of the non-compliance:
Included with this letter is a label that shows the required vehicle belt routing illustration. Please follow the instructions below to affix this label to your booster car seat.
Step 1 – Clean the area where the label is to be applied. See Figure 3 Step 2 – Remove the label backing exposing the adhesive. Step 3 – Apply the label to the side of the plastic armrest. Step 4 – Slide your thumb or finger over the label applying pressure to ensure the label is properly affixed to the plastic
If you believe that Clek has failed or is unable to remedy the label non-compliance without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.nhtsa.gov.
Thank you!
Clek Custom e Team
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22C-002
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Clek, Inc. JUL 15, 2022 NHTSA Recall No. : 22C-002 Manufacturer Recall No. : NA
Manufacturer Information :
Manufacturer Name : Clek, Inc.
Address : 226 Lesmill Rd
TORONTO, ONTARIO, CANADA 00 M3B 2T5
Company phone : 1-866-656-2462
Population :
Number of potentially involved : 11,123 Estimated percentage with defect : 100 %
Child Restraint Information : Make 1 : Model : Seat Type : Model No. : Clek Ozzi
BOOSTER SEAT OZ11U2 Platform Name / No. : NR Brand Name : NR Descriptive Information : All Olli booster car seats manufactured from January 20, 2020 through May 10, 2022 (9,100 products) and all Ozzi booster car seats manufactured from March 1, 2020 through May 10, 2022 (2,023 products) are affected. The subject booster car seats do not conform to the requirements of §571.213, S5.5.2(I)(1). The population of the affected booster car seats was determined by a review of booster car seat production records.
Production Dates : MAR 01, 2020 – MAY 10, 2022 Make 2 : Model : Seat Type : Model No. : Clek Olli
BOOSTER SEAT OL12U2 Platform Name / No. : NR Brand Name : NR Descriptive Information : All Olli booster car seats manufactured from January 20, 2020 through May 10, 2022 (9,100 products) and all Ozzi booster car seats (2,023 products) manufactured from March 1, 2020 through May 10, 2022 are affected. The subject booster car seats do not conform to the requirements of §571.213, S5.5.2 (I)(1). The population of the affected booster car seats was determined by a review of booster car seat production records. Production Dates : JAN 20, 2020 – MAY 10, 2022 Part 573 Safety Recall Report 22C-002 Page 2 Description of Noncompliance : Description of the Noncompliance : Federal Motor Vehicle Safety Standard 213, Section S5.5.2(I)(1) requires an installation diagram showing the child restraint system installed in a seating position equipped with a continuous-loop lap/shoulder belt. The affected booster car seats are missing an illustration diagram showing the child restraint system installed in a seating position equipped with a continuous- loop lap/shoulder belt. As a result, the subject seats do not conform to the requirements of §571.213, S5.5.2(I)(1). FMVSS 1 : 213 – Child restraint systems FMVSS 2 : NR
Description of the Safety Risk : The safety risk is low as all other labels are present, including a label showing NOT to install with a lap-only belt, the phrase “belt here” is molded into the seat to inform a caregiver of the correct installation and information pertaining to the correct installation, including the lap/shoulder belt routing over the occupant that is shown in the missing illustration, is provided in the instruction manual. In addition, the lap/shoulder belt routing is consistent with the lap/shoulder belt routing for the adult caregiver. However, if the booster car seat is not properly installed with the lap/shoulder belt, the child may not be properly secured by the vehicle belt, increasing the risk of injury in a crash.
Description of the Cause : The label where the required illustration was located had inadvertently been removed from the side of the seat cushion following a change in the sewing supplier. Identification of Any Warning
that can Occur : A caregiver will be able to visually see if the lap/shoulder belt is not properly installed over the child. Involved Components : Component Name : US Side Warning Label
Component Description : label on side of product containing proper vehicle belt routing illustration Component Part Number : A01-0035-US-B1 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22C-002 Page 3 Country : NR Chronology :
On May 18, 2022, Clek received a letter from NHTSA ODI dated 5/18/22 advising of a potential noncompliance on the Olli booster car seat during testing of the car seat as part of the FY2021 compliance test program. On May 19, 2022, Clek opened an internal investigation into the reported potential noncompliance. As the Olli booster car seat is very similar to the Ozzi booster car seat, Clek also reviewed the Ozzi car seat for the potential noncompliance. On May 31, 2022, Clek confirmed that certain production of the Olli and Ozzi booster car seats do not include a required installation diagram and determined that the affected booster seats do not conform to Section S5.5.2 (l)(1) of FMVSS 213. Initial 573 submitted on June 7th with the intention to petition pursuant to 49 CFR 556. On June 16, NHTSA recommends that Clek conduct a noncompliance recall in lieu of submitting its petition for inconsequential compliance due to the fact that the required label was missing. Clek takes NHTSA’s recommendation under consideration. On June 30, Clek decided to conduct the recall. Description of Remedy :
Description of Remedy Program : Clek will send a notification to all registered owners informing them about
the issue. This letter will include a label with the missing diagram and instructions on how to apply it to the booster seat. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Clek will also make a press release on their website with information of the non-compliance.
The remedy component is a new label that includes the missing installation diagram and a letter requesting consumers to place the label onto the booster seat. As the recall is for a missing illustration the new label includes an additional illustration that will be added to the product to bring the booster seats into compliance with FMVSS 213.
The missing installation diagram was added to all production manufactured after May 10, 2022. Recall Schedule : Description of Recall Schedule : Website notices will be posted simultaneously with the NHTSA recall The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22C-002
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
notice and the mailing campaign of owner notifications/remedies planned to begin around August 1st and will take approximately two weeks to complete.
Planned Dealer Notification Date : JUL 25, 2022 – SEP 16, 2022
Planned Owner Notification Date : JUL 25, 2022 – SEP 02, 2022 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22C-002
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Clek, Inc. JUL 07, 2022 NHTSA Recall No. : 22C-002 Manufacturer Recall No. : NA
Manufacturer Information :
Manufacturer Name : Clek, Inc.
Address : 226 Lesmill Rd
TORONTO, ONTARIO, CANADA 00 M3B 2T5
Company phone : 1-866-656-2462
Population :
Number of potentially involved : 11,123 Estimated percentage with defect : 100 %
Child Restraint Information : Make 1 : Model : Seat Type : Model No. : Clek Olli NR
OL12U2 Platform Name / No. : NR Brand Name : NR Descriptive Information : All Olli booster car seats manufactured from January 20, 2020 through May 10, 2022 (9,100 products) and all Ozzi booster car seats (2,023 products) manufactured from March 1, 2020 through May 10, 2022 are affected. The subject booster car seats do not conform to the requirements of §571.213, S5.5.2 (I)(1). The population of the affected booster car seats was determined by a review of booster car seat production records.
Production Dates : JAN 20, 2020 – MAY 10, 2022 Make 2 : Model : Seat Type : Model No. : Clek Ozzi
BOOSTER SEAT OZ11U2 Platform Name / No. : NR Brand Name : NR Descriptive Information : All Olli booster car seats manufactured from January 20, 2020 through May 10, 2022 (9,100 products) and all Ozzi booster car seats manufactured from March 1, 2020 through May 10, 2022 (2,023 products) are affected. The subject booster car seats do not conform to the requirements of §571.213, S5.5.2(I)(1). The population of the affected booster car seats was determined by a review of booster car seat production records. Production Dates : MAR 01, 2020 – MAY 10, 2022 Part 573 Safety Recall Report 22C-002 Page 2 Description of Noncompliance : Description of the Noncompliance : Federal Motor Vehicle Safety Standard 213, Section S5.5.2(I)(1) requires an installation diagram showing the child restraint system installed in a seating position equipped with a continuous-loop lap/shoulder belt. The affected booster car seats are missing an illustration diagram showing the child restraint system installed in a seating position equipped with a continuous- loop lap/shoulder belt. As a result, the subject seats do not conform to the requirements of §571.213, S5.5.2(I)(1). FMVSS 1 : 213 – Child restraint systems FMVSS 2 : NR
Description of the Safety Risk : The safety risk is low as all other labels are present, including a label showing NOT to install with a lap-only belt, the phrase “belt here” is molded into the seat to inform a caregiver of the correct installation and information pertaining to the correct installation, including the lap/shoulder belt routing over the occupant that is shown in the missing illustration, is provided in the instruction manual. In addition, the lap/shoulder belt routing is consistent with the lap/shoulder belt routing for the adult caregiver. However, if the booster car seat is not properly installed with the lap/shoulder belt, the child may not be properly secured by the vehicle belt, increasing the risk of injury in a crash.
Description of the Cause : The label where the required illustration was located had inadvertently been removed from the side of the seat cushion following a change in the sewing supplier. Identification of Any Warning
that can Occur : A caregiver will be able to visually see if the lap/shoulder belt is not properly installed over the child. Involved Components : Component Name : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22C-002 Page 3 Country : NR Chronology :
On May 18, 2022, Clek received a letter from NHTSA ODI dated 5/18/22 advising of a potential noncompliance on the Olli booster car seat during testing of the car seat as part of the FY2021 compliance test program. On May 19, 2022, Clek opened an internal investigation into the reported potential noncompliance. As the Olli booster car seat is very similar to the Ozzi booster car seat, Clek also reviewed the Ozzi car seat for the potential noncompliance. On May 31, 2022, Clek confirmed that certain production of the Olli and Ozzi booster car seats do not include a required installation diagram and determined that the affected booster seats do not conform to Section S5.5.2 (l)(1) of FMVSS 213. Initial 573 submitted on June 7th with the intention to petition pursuant to 49 CFR 556. On June 16, NHTSA recommends that Clek conduct a noncompliance recall in lieu of submitting its petition for inconsequential compliance due to the fact that the required label was missing. Clek takes NHTSA’s recommendation under consideration. On June 30, Clek decided to conduct the recall. Description of Remedy :
Description of Remedy Program : Clek will send a notification to all registered owners informing them about
the issue. This letter will include a label with the missing diagram and instructions on how to apply it to the booster seat. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Clek will also make a press release on their website with information of the non-compliance.
The remedy component is a new label that includes the missing installation diagram and a letter requesting consumers to place the label onto the booster seat. As the recall is for a missing illustration the new label includes an additional illustration that will be added to the product to bring the booster seats into compliance with FMVSS 213.
The missing installation diagram was added to all production manufactured after May 10, 2022. Recall Schedule : Description of Recall Schedule : Website notices will be posted simultaneously with the NHTSA recall The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22C-002
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
notice and the mailing campaign of owner notifications/remedies planned to begin around August 1st and will take approximately two weeks to complete.
Planned Dealer Notification Date : JUL 25, 2022 – SEP 16, 2022
Planned Owner Notification Date : JUL 25, 2022 – SEP 02, 2022 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
SEOCONTENT-END
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