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July 8, 2022 NHTSA CAMPAIGN NUMBER: 22V492000
A propane leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 22V492
Manufacturer Roadtrek Inc.
Components EQUIPMENT
Potential Number of Units Affected 785
Summary
Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Zion SRT, Zion Slumber, Chase, Play, Play SRT, and Play Slumber motorhomes. The output line on the LPG tanks may not connect properly to the shut off valve, which can cause a propane leak.
Remedy
Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed in September 8, 2022. Owners may contact Roadtrek customer service at 1-888-762-3873.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
RegO sent a Field Safety Advisory to our propane tank supplier Manchester Tank and Equipment Co. on June 27, 2022.
On June 30, 2022 Manchester Tank emailed this RegO Field Safety Advisory to our purchasing department. This email was forwarded to Quality and Engineering the same day.
Our plant was then closed on July 1 for the Canadian national July 1 holiday.
Our production facility was then closed for annual maintenance shutdown from July 2 to July 10 2022.
There were no production or office personnel in the building for the 10 day period from July 2 to July 10.
On July 5 2022 engineering staff present in the building directed purchasing to request the GO/NO GO gauges from RegO in order to check inventory the GO/NO GO gauge was received July 7, 2022
All inventory will be checked on July11 2022 for noncompliance.
Field notices to dealers and owners will be sent out July 11 to15 2022.
22E058 – Propane Leak May Cause Fire – RegO Propane Service Valves
22E058 – Propane Leak May Cause Fire – RegO Propane Service Valves
14 Affected Products
Vehicles
MAKE | MODEL | YEAR |
ROADTREK | CHASE | 2021-2022 |
ROADTREK | PLAY | 2021-2022 |
ROADTREK | PLAY SLUMBER | 2021-2022 |
ROADTREK | PLAY SRT | 2021-2022 |
ROADTREK | ZION | 2021-2022 |
ROADTREK | ZION SLUMBER | 2021-2022 |
ROADTREK | ZION SRT | 2021-2022 |
9 Associated Documents
Recall Acknowledgement
RCAK-22V492-7756.pdf 697.763KB
Defect Notice 573 Report
RCLRPT-22V492-3652.PDF 214.007KB
Recall 573 Report
RCLRPT-22V492-4368.PDF 214.007KB
Recall 573 Report – 7/12/2022
RCLRPT-22V492-5167.PDF 214.506KB
Recall 573 Report – 10/3/2022
RCLRPT-22V492-4059.PDF 214.127KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V492-0144.PDF 211.113KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V492-5113.PDF 211.217KB
Owner Notification Letter(Part 577)
RCONL-22V492-3021.pdf 212.973KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22V492-1764.PDF 211.301KB
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SEOCONTENT-START
Roadtrek Inc. 20 Tyler Street, Cambridge, Ontario Canada N1T 0E4 info@roadtrekinc.com | www.roadtrek.com IMPORTANT SAFETY RECALL This Notice Applies to Your Vehicle: «VIN» «Column1» «Name» «Last_Name» «Address» «City», «State», «Zip» «Country» February 2, 2023 From: Roadtrek ‘inc. RE: Notice of Recall: NHTSA 22V492 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Roadtrek Inc. has decided that a defect, which relates to motor vehicle safety, exists in certain 2021-2022 Zion SRT, Zion Slumber, Chase, Play, Play SRT, and Play Slumber motorhomes manufactured from February 4, 2021 through February 28, 2022, and built on the Dodge Ram
ProMaster Chassis. What is the problem? The propane output line (POL) valve on the propane tank may not have female threads to the proper depth specifications, which can cause a propane leak, increasing the risk of a fire. What is the Corrective Action? Our records indicate that your vehicle is part of the suspect population that might have a propane tank with a POL valve that may leak. Before delivery of your vehicle, you dealer was required by Roadtrek Inc. and the RVIA to do a PDI (pre-delivery inspection) that includes a Propane Leak Detection Test which is intended to confirm the integrity of the propane system. If you have the PDI documentation that confirms a propane leak detection test was performed in your PDI you do not have to do anything. Please fill out the attached Corrective Action Completion Form to confirm that a leak detection test was performed. If this cannot be confirmed, you must immediately turn off your propane tank and a leak detection test must be performed at your dealer. If you need assistance in finding a dealer near you, please contact retailsupport@roadtrekinc.com or by phone at 1-888-762-3873. Then the Corrective Action Completion Form must be filled out confirming this test was performed and then submitted to Roadtrek Inc. The leak detection test will take 15 minutes and the valve replacement, if necessary, will take approximately 30 minutes and both will be done free of charge. You may be eligible for reimbursement for the cost of repairs made prior to receiving this notice. You may submit your receipts along with the attached Corrective Action Completion Form to salessupport@roadtrekinc.com or by mailing it to Sales Support at the address at the bottom of this letter. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own the vehicle, please inform Roadtrek Inc. of the new owner online at salessupport@roadtrekinc.com. We regret any inconvenience these actions may cause. If this notification is inadequate or the corrections are not made in accordance with this notification within 60 days, you may advise the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-492 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Roadtrek Inc. Submission Date : JUL 12, 2022 NHTSA Recall No. : 22V-492 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Roadtrek Inc. Address : 20 Tyler Street Cambridge 00 N1T0E4 Company phone : 519-745-1160 Population : Number of potentially involved : 785 Estimated percentage with defect : 10 % Vehicle Alterer Information : Vehicle 1 : 2021-2022 Roadtrek Inc Zion, Zion SRT, Zion Slumber, Chase, Play, Play SRT, Play Slumber Descriptive Information : the RV propane tank supplier Manchester Tanks and Equipment Co. has notified us that their supplier RegO has become aware of a potential issue with the female threads on a limited number of RegO model 901C3 and model 901C5 service valves. In some instances, the thread depth of the POL outlet is less than specification, which could result in a leak of propane. Potentially affected valves would have been installed in a limited number of Manchester Tank branded RV tanks dated 2021 and 2022 Production Dates : FEB 01, 2021 – FEB 28, 2022 Description of Defect : Description of the Defect : POL valve may have female threads that are less than specification FMVSS 1 : 301 – Fuel system integrity FMVSS 2 : NR Description of the Safety Risk : output connection could leak propane resulting in a risk of fire or explosion Description of the Cause : i Improper manufacturing process Identification of Any Warning that can Occur : Leaking propane gas may be detected by smell or sound Part 573 Safety Recall Report 22V-492 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name : POL valve Component Description : brass propane output valve Component Part Number : model 901C3 Supplier Identification : Component Manufacturer Name : RegO Address : 100 RegO Drive Elon North Carolina 27244 Country : United States Chronology : RegO sent a Field Safety Advisory to our propane tank supplier Manchester Tank and Equipment Co. on June 27, 2022. On June 30, 2022 Manchester Tank emailed this RegO Field Safety Advisory to our purchasing department. This email was forwarded to Quality and Engineering the same day. Our plant was then closed on July 1 for the Canadian national July 1 holiday. Our production facility was then closed for annual maintenance shutdown from July 2 to July 10 2022. There were no production or office personnel in the building for the 10 day period from July 2 to July 10. On July 5 2022 engineering staff present in the building directed purchasing to request the GO/NO GO gauges from RegO in order to check inventory the GO/NO GO gauge was received July 7, 2022 All inventory will be checked on July11 2022 for noncompliance. Field notices to dealers and owners will be sent out July 11 to15 2022. Part 573 Safety Recall Report 22V-492 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The POL valves on all inventory tanks are to be checked with a GO/NO GO gauge to determine if the female thread depth is correct. All tanks installed in vehicles in service in the field are to be taken to a dealer to have the output of the POL valve checked by applying an air back pressure of 50 – 100 psi to the output side of the valve and checked with a leak detection solution. The inspection will be performed at no cost to the owner. Dealers who perform the inspection will be reimbursed by the tank manufacturer for their expense to perform this inspection. If any defective valves are discovered the tanks will be replaced at no cost to the owner. The replacement tank will be supplied at no charge to the dealer and the dealer installation costs will be reimbursed by the tank manufacturer. How Remedy Component Differs from Recalled Component : all inventory tanks will be checked with the GO/NO GO gauge will determine if the proper thread depth is present. all installed tanks in the suspect population will be inspected by an authorized dealer by applying air back pressure of 50 – 100 psi to the output side of the POL valve and a the leak detection solution will be used to determine if the connection to the valve is leaking. Identify How/When Recall Condition was Corrected in Production : The valves on all inventory and production tanks will be checked with the GO/NO GO gauge Recall Schedule : Description of Recall Schedule : all dealers and owners will be notified from July 11 to 15 2022 Planned Dealer Notification Date : JUL 11, 2022 – JUL 15, 2022 Planned Owner Notification Date : JUL 11, 2022 – JUL 15, 2022 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : Part 573 Safety Recall Report 22V-492 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-492 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Roadtrek Inc. Submission Date : JUL 08, 2022 NHTSA Recall No. : 22V-492 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Roadtrek Inc. Address : 20 Tyler Street Cambridge 00 N1T0E4 Company phone : 519-745-1160 Population : Number of potentially involved : 840 Estimated percentage with defect : 10 % Vehicle Alterer Information : Vehicle 1 : 2021-2022 Roadtrek Inc Zion, Zion SRT, Zion Slumber, Chase, Play, Play SRT, Play Slumber Descriptive Information : the RV propane tank supplier Manchester Tanks and Equipment Co. has notified us that their supplier RegO has become aware of a potential issue with the female threads on a limited number of RegO model 901C3 and model 901C5 service valves. In some instances, the thread depth of the POL outlet is less than specification, which could result in a leak of propane. Potentially affected valves would have been installed in a limited number of Manchester Tank branded RV tanks dated 2021 and 2022 Production Dates : FEB 01, 2021 – FEB 28, 2022 Description of Defect : Description of the Defect : POL valve may have female threads that are less than specification FMVSS 1 : 301 – Fuel system integrity FMVSS 2 : NR Description of the Safety Risk : output connection could leak propane resulting in a risk of fire or explosion Description of the Cause : improper manufacturing process Identification of Any Warning that can Occur : leaking propane gas may be detected by smell or sound Involved Components : Part 573 Safety Recall Report 22V-492 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : POL valve Component Description : brass propane output valve Component Part Number : model 901C Supplier Identification : Component Manufacturer Name : RegO Address : 100 RegO Drive Elon North Carolina 27244 Country : United States Chronology : RegO sent a Field Safety Advisory to our propane tank supplier Manchester Tank and Equipment Co. on June 27, 2022. On June 30, 2022 Manchester Tank emailed this RegO Field Safety Advisory to our purchasing department. This email was forwarded to Quality and Engineering the same day. Our plant was then closed on July 1 for the Canadian national July 1 holiday. Our production facility was then closed for annual maintenance shutdown from July 2 to July 10 2022. There were no production or office personnel in the building for the 10 day period from July 2 to July 10. On July 5 2022 engineering staff present in the building directed purchasing to request the GO/NO GO gauges from RegO in order to check inventory the GO/NO GO gauge was received July 7, 2022 All inventory will be checked on July11 2022 for noncompliance. Field notices to dealers and owners will be sent out July 11 to15 2022. Description of Remedy : Description of Remedy Program : The POL valves on all inventory tank valves are to be checked with a GO/ NO GO gauge to determine if the female thread depth is correct. All tanks installed in vehicles and in service in the field are to have the output of the POL valve checked by applying an air back pressure of 50 – 100 psi to the output side of the valve and checked with a leak detection solution. How Remedy Component Differs on inventory tanks will be checked with the GO/NO GO gauge will determine if the proper thread depth is present. Part 573 Safety Recall Report 22V-492 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : on installed tanks air back pressure of 50 – 100 psi will be applied to the output line and a the leak detection solution will be used to determine if the connection to the valve is leaking Identify How/When Recall Condition was Corrected in Production : the valves on all inventory and production tanks will be checked with the GO/NO GO gauge Recall Schedule : Description of Recall Schedule : all dealers and owners will be notified from July 11 to 15 2022 Planned Dealer Notification Date : JUL 11, 2022 – JUL 15, 2022 Planned Owner Notification Date : JUL 11, 2022 – JUL 15, 2022 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-492 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Roadtrek Inc. Submission Date : OCT 03, 2022 NHTSA Recall No. : 22V-492 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Roadtrek Inc. Address : 20 Tyler Street Cambridge 00 N1T0E4 Company phone : 519-745-1160 Population : Number of potentially involved : 785 Estimated percentage with defect : 10 % Vehicle Alterer Information : Vehicle 1 : 2021-2022 Roadtrek Inc Zion, Zion SRT, Zion Slumber, Chase, Play, Play SRT, Play Slumber Descriptive Information : the RV propane tank supplier Manchester Tanks and Equipment Co. has notified us that their supplier RegO has become aware of a potential issue with the female threads on a limited number of RegO model 901C3 and model 901C5 service valves. In some instances, the thread depth of the POL outlet is less than specification, which could result in a leak of propane. Potentially affected valves would have been installed in a limited number of Manchester Tank branded RV tanks dated 2021 and 2022 Production Dates : FEB 01, 2021 – FEB 28, 2022 Description of Defect : Description of the Defect : POL valve may have female threads that are less than specification FMVSS 1 : 301 – Fuel system integrity FMVSS 2 : NR Description of the Safety Risk : output connection could leak propane resulting in a risk of fire or explosion Description of the Cause : i Improper manufacturing process Identification of Any Warning that can Occur : Leaking propane gas may be detected by smell or sound Involved Components : Part 573 Safety Recall Report 22V-492 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : POL valve Component Description : brass propane output valve Component Part Number : model 901C3 Supplier Identification : Component Manufacturer Name : RegO Address : 100 RegO Drive Elon North Carolina 27244 Country : United States Chronology : RegO sent a Field Safety Advisory to our propane tank supplier Manchester Tank and Equipment Co. on June 27, 2022. On June 30, 2022 Manchester Tank emailed this RegO Field Safety Advisory to our purchasing department. This email was forwarded to Quality and Engineering the same day. Our plant was then closed on July 1 for the Canadian national July 1 holiday. Our production facility was then closed for annual maintenance shutdown from July 2 to July 10 2022. There were no production or office personnel in the building for the 10 day period from July 2 to July 10. On July 5 2022 engineering staff present in the building directed purchasing to request the GO/NO GO gauges from RegO in order to check inventory the GO/NO GO gauge was received July 7, 2022 All inventory will be checked on July11 2022 for noncompliance. Field notices to dealers and owners will be sent out July 11 to15 2022. Part 573 Safety Recall Report 22V-492 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The POL valves on all inventory tanks are to be checked with a GO/NO GO gauge to determine if the female thread depth is correct. All tanks installed in vehicles in service in the field are to be taken to a dealer to have the output of the POL valve checked by applying an air back pressure of 50 – 100 psi to the output side of the valve and checked with a leak detection solution. The inspection will be performed at no cost to the owner. Dealers who perform the inspection will be reimbursed by the tank manufacturer for their expense to perform this inspection. If any defective valves are discovered the tanks will be replaced at no cost to the owner. The replacement tank will be supplied at no charge to the dealer and the dealer installation costs will be reimbursed by the tank manufacturer. How Remedy Component Differs from Recalled Component : all inventory tanks will be checked with the GO/NO GO gauge will determine if the proper thread depth is present. all installed tanks in the suspect population will be inspected by an authorized dealer by applying air back pressure of 50 – 100 psi to the output side of the POL valve and a the leak detection solution will be used to determine if the connection to the valve is leaking. Identify How/When Recall Condition was Corrected in Production : The valves on all inventory and production tanks will be checked with the GO/NO GO gauge Recall Schedule : Description of Recall Schedule : all dealers and owners will be notified from July 11 to 15 2022 Planned Dealer Notification Date : AUG 02, 2022 – AUG 05, 2022 Planned Owner Notification Date : AUG 02, 2022 – AUG 05, 2022 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-492 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Roadtrek Inc. Submission Date : JUL 08, 2022 NHTSA Recall No. : 22V-492 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Roadtrek Inc. Address : 20 Tyler Street Cambridge 00 N1T0E4 Company phone : 519-745-1160 Population : Number of potentially involved : 840 Estimated percentage with defect : 10 % Vehicle Alterer Information : Vehicle 1 : 2021-2022 Roadtrek Inc Zion, Zion SRT, Zion Slumber, Chase, Play, Play SRT, Play Slumber Descriptive Information : the RV propane tank supplier Manchester Tanks and Equipment Co. has notified us that their supplier RegO has become aware of a potential issue with the female threads on a limited number of RegO model 901C3 and model 901C5 service valves. In some instances, the thread depth of the POL outlet is less than specification, which could result in a leak of propane. Potentially affected valves would have been installed in a limited number of Manchester Tank branded RV tanks dated 2021 and 2022 Production Dates : FEB 01, 2021 – FEB 28, 2022 Description of Defect : Description of the Defect : POL valve may have female threads that are less than specification FMVSS 1 : 301 – Fuel system integrity FMVSS 2 : NR Description of the Safety Risk : output connection could leak propane resulting in a risk of fire or explosion Description of the Cause : improper manufacturing process Identification of Any Warning that can Occur : leaking propane gas may be detected by smell or sound Involved Components : Part 573 Safety Recall Report 22V-492 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : POL valve Component Description : brass propane output valve Component Part Number : model 901C Supplier Identification : Component Manufacturer Name : RegO Address : 100 RegO Drive Elon North Carolina 27244 Country : United States Chronology : RegO sent a Field Safety Advisory to our propane tank supplier Manchester Tank and Equipment Co. on June 27, 2022. On June 30, 2022 Manchester Tank emailed this RegO Field Safety Advisory to our purchasing department. This email was forwarded to Quality and Engineering the same day. Our plant was then closed on July 1 for the Canadian national July 1 holiday. Our production facility was then closed for annual maintenance shutdown from July 2 to July 10 2022. There were no production or office personnel in the building for the 10 day period from July 2 to July 10. On July 5 2022 engineering staff present in the building directed purchasing to request the GO/NO GO gauges from RegO in order to check inventory the GO/NO GO gauge was received July 7, 2022 All inventory will be checked on July11 2022 for noncompliance. Field notices to dealers and owners will be sent out July 11 to15 2022. Description of Remedy : Description of Remedy Program : The POL valves on all inventory tank valves are to be checked with a GO/ NO GO gauge to determine if the female thread depth is correct. All tanks installed in vehicles and in service in the field are to have the output of the POL valve checked by applying an air back pressure of 50 – 100 psi to the output side of the valve and checked with a leak detection solution. How Remedy Component Differs on inventory tanks will be checked with the GO/NO GO gauge will determine if the proper thread depth is present. Part 573 Safety Recall Report 22V-492 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : on installed tanks air back pressure of 50 – 100 psi will be applied to the output line and a the leak detection solution will be used to determine if the connection to the valve is leaking Identify How/When Recall Condition was Corrected in Production : the valves on all inventory and production tanks will be checked with the GO/NO GO gauge Recall Schedule : Description of Recall Schedule : all dealers and owners will be notified from July 11 to 15 2022 Planned Dealer Notification Date : JUL 11, 2022 – JUL 15, 2022 Planned Owner Notification Date : JUL 11, 2022 – JUL 15, 2022 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported
SEOCONTENT-END
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