Improperly Tightened Axle Bolt – 2021-2022 Xtreme Outdoors Little Guy Max & Little Guy Mini Max Travel Trailers

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August 2, 2022 NHTSA CAMPAIGN NUMBER: 22V565000

Improperly Tightened Axle Bolt

A broken or detached axle can increase the risk of a crash.

 

NHTSA Campaign Number: 22V565

Manufacturer Xtreme Outdoors

Components SUSPENSION

Potential Number of Units Affected 1,004

 

Summary

Xtreme Outdoors (Xtreme Outdoors) is recalling certain 2021-2022 Little Guy Max and Little Guy MinieBay Max travel trailers. The axle bolts may have been improperly tightened during production, which can cause the axle to break or detach from the trailer.

 

Remedy

Dealers will tighten the axle mounting hardware, free of charge. Owner notification letters were mailed August 15, 2022. Owners may contact Xtreme Outdoors customer service at 1-888-469-8688.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Xtreme Outdoors has decided that a defect which relates to motor vehicle safety exists in certain model 2021-2022 Little Guy Max and Little Guy MinieBay Max trailers, manufactured between 01/01/2021 and 10/31/2021. As a result, Xtreme Outdoors is conducting a safety recall to address the issue. We are notifying you because our records indicate that you are the current owner of the trailer listed above. Therefore, please review this letter carefully.

 

WHAT IS THE PROBLEM?

Xtreme Outdoors discovered a manufacturing error may result in axles installed on the subject trailers to have bolts torqued at less than the axle manufacturer’s specification. If the axel’s hardware was not properly torqued, the axle could break or become loose from the chassis, which may increase the risk of a crash.

 

WHAT ARE WE DOING ABOUT THE PROBLEM?

To correct this condition, Xtreme Outdoors provide inspections of the axle mounting hardware to ensure that the hardware has been torqued within the required specification, 125 — 175 ft.-lbs. At your earliest convenience, you should contact your nearest Xtreme Outdoors dealer to arrange an inspection. The inspections and, as necessary, the tightening of the mounting hardware will be done free of charge. The inspection and repair will take approximately 0.5 – 1.0 hours.

 

WHAT IF YOU ARE A LESSOR?

Federal law requires vehicle lessors receiving this recall notice to forward a copy to the lessee within ten days. Also, it is a violation of Federal law for a dealer to deliver a new trailer covered by this recall notice under a sale or lease until the noncompliance has been remedied.

 

WHAT SHOULD YOU DO?

You may contact the nearest Xtreme Outdoors dealer to schedule an appointment to inspect your axle. You may also contact Xtreme Outdoors at recall@goxtoutdoors.com or (888) 469-8688 for assistance in locating the nearest dealer and scheduling the remedy.

 

QUESTIONS OR CONCERNS?

If you have questions or concerns about this recall, please contact Xtreme Outdoors at recall@goxtoutdoors.com or call (888) 469-8688.

If you have a complaint relative to this recall, you may report it to the following:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, DC 20590

You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

If you are no longer the owner of the trailer(s), please forward this notice to the new owner or provide the new owner’s contact information to Xtreme Outdoors at the number or email above so that we can notify the new owner of this recall.

 

What if you have already paid for this repair?

You may be eligible to receive a reimbursement for the cost of repairs made prior to receiving this notice. Please contact Xtreme Outdoors at recall@goxtoutdoors.com or (888)469-8688 to determine whether you are eligible for reimbursement.

 

Questions or Concerns?

If you have questions or concerns about this recall, please contact Xtreme Outdoors at recall@goxtoutdoors.com or (888)469-8688.

We are taking this action in the interest of safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter.

 


Chronology :

Mar. 03, 2022: A dealer notified Xtreme of a customer complaint that a newly purchased trailer had its axle detached from the chassis shortly after leaving the dealership.

Mar. – Jun. 2022: Xtreme reviewed its records, including a prior report of loose axles bolts discovered on a trailer being shipped to a dealer.

Jun. 29, 2022: Xtreme learned of another customer complaint involving a trailer axle detaching during normal use.

Jun. 29-Jul. 25, 2022: Xtreme further investigated the three field incidents and newly produced trailers within its control. Xtreme determined that the axle bolts in the reported incidents all came loose on the same side of the axle and that the same operator was responsible for ensuring sufficient torque was applied to these bolts.

Jul. 26, 2022: Xtreme determined the potential operator errors resulted in a safety-related defect.

 


4 Affected Products

Vehicles

MAKEMODELYEAR
XTREME OUTDOORSLITTLE GUY MAX2021-2022
XTREME OUTDOORSLITTLE GUY MINIeBay MAX2021-2022

 


7 Associated Documents

Defect Notice 573 Report

RCLRPT-22V565-4200.PDF 215.636KB

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Recall Acknowledgement

RCAK-22V565-9631.pdf 690.388KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V565-5757.PDF 211.114KB

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Recall 573 Report – 11/9/2022

RCLRPT-22V565-9640.PDF 215.659KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V565-1605.PDF 211.22KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V565-8558.pdf 134.973KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22V565-4788.PDF 211.305KB

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