Awning May Extend Unintentionally – 2022-2023 Winnebago View, Era, & Itasca Navion Motorhomes

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1 AWNING – POWER –If Equipped The Power Awning and Awning Light switches are located near the entrance door. Operating the Awning • Press and Hold the Power Awning switch IN or OUT to extend or retract the awning as desired. Ignition Lockout System The Ignition Lockout System will disable the extend function while the vehicle ignition key is in the On position. With this feature, the Awning will only extend when the vehicle ignition key is in the Off position. The Awning can retract anytime regardless of the ignition key position. Further Information For complete operating instructions, features, safety precautions, and maintenance care, refer to the Power Awning manufacturer’s information provided in your InfoCase. CAUTION Pinch Hazard. Ensure there are no people who could be harmed or objects that can be damaged. Failure to heed this warning could result in severe injury and/ or property damage. Power Awning and Awning Light Switch (Located near entrance door.) -Typical View Power Awning Switch • Press to Extend (OUT). • Press to Retract (IN). Awning Light Switch CAUTION Keep the Coach Battery ON when vehicle is in motion or in use. Coach batteries provide power to the awning active brake, preventing unintentional deployment. Failure to do so can result in property damage and, or personal injury. 2 Bluetooth Feature The awning is equipped with a bluetooth feature that allows the user to extend and retract the awning. The app can be downloaded to your smart-phone via the appstore. Awning Motion Sensor The awning has a wind motion sensor that is powered by batteries. When the batteries die, there will be a beeping sound inside the coach indicating the need to replace them. The batteries are located in the lead rail on the motor side of the awning. To replace the batteries: 1. Remove the screws and the rear cover from the module. 2. Remove the two batteries. 3. Make sure that the contact tabs are clean and bent out for best contact. 4. Insert new batteries. Match the new battery orientation with the old batteries. Awning motion sensor battery replacement (see below for details). -Typical View Tip: Place the battery end next to the PC board first then swivel the other end into the case. This will set the batteries firmly into the case. 5. Check that the seal is in place and flat, and then attach the rear cover with the screws removed previously. 6. To Test: Hold the sensor vertically with the Carefree logo upright, repeatedly move the sensor vertically up and down to simulate a brisk wind. The awning should retract. If the awning does not retract, it may be necessary to pair the sensor to the BT12 Module. Follow the steps below. 7. After the module works correctly, install the module on the bracket. NOTE: Bracket will be unattached in the lead rail. When the module is screwed onto the bracket it will tighten and bind in the lead rail. Pairing the motion sensor may be necessary for replacements and upgrades, the steps are as follows: 1. Extend the awning using the switches. 2. Place the awning in pairing mode. 3. Insert the batteries into the module. 4. Hold the motion sensor next to the control module. The device should pair within 90 seconds. 5. To Test: Hold the sensor vertically with the Carefree logo upright, repeatedly move the sensor vertically up and down to simulate a brisk wind. The awning should retract. 6. Mount the module. Further Information For complete operating instructions, features, safety precautions, and maintenance care, refer to the Awning manufacturer’s user guide provided in your InfoCase.

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INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 169 Models Affected: View/Navion/Era Tools required: • Screw gun/screwdriver with Phillips and T20 Torx tip • Rachet wrench with 10mm Socket (View/Navion only) VIEW/NAVION – Dealer# 7902 Part Kit-RC7902-23-769 ERA – Dealer #7903 Part Kit-RC7903-23-769 Kit Contents: 1. Motor wedge. 2. (6) Zip ties for securing awning lead rail to case. 3. (2) Screws for securing end plate to plastic motor housing. 4. (5) Torx screws to secure end plate to metal awning housing. View/Navion 1. Loosen (3) pinch bolts and slide awning towards the rear to gain access to motor end cap. Follow Carefree Motor Wedge Installation Instructions included. When wedge installation is completed, slide awning back and tighten pinch bolts. Complete Carefree firmware update Included. View/Navion/Era 2. While completing Carefree repair procedure step 7, if awning motor housing shows damage, take photos and email to partsales@wgo.net. Use “Recall 169 Motor” in the subject line and include coach serial number, your dealer number, and R.O. or P.O. number if desired. **A replacement motor will be shipped at no charge** This update applies to 2019 and newer owners of Winnebago Revel, Travato, Era, Navion and View motorhomes. Carefree and Winnebago recommend performing a firmware update for the Main Awning Control Module to eliminate bugs and enhance the user experience. The update can be performed by a qualified dealer. A. Make sure your app is up to date. 1. Open App Store or Play Store. 2. Search for Carefree Connects (BT12). a. If the button says GET or INSTALL then touch it to download the app and then touch OPEN. b. If the button says UPDATE then do that first and then OPEN the app. c. If it says OPEN then open the app. B. Connect to the awning. Dealer Update 1. Open the latest app. 2. Touch the gear wheel in the upper right corner of the screen. 3. Touch the 3D box in the upper right corner of the screen. 4. Put in code 2718 and touch OK. 5. Touch the back arrow in the upper left corner. 6. Touch the 9 boxes in the upper left corner. 7. In most cases, only one item will be showing. It will likely be labeled “Carefree”. If there are more than one showing, the numbers to the name indicate signal strength (proximity to each module; lower numbers mean closer to you). Touch the button for the awning that is closest to you. 8. The app will connect to the awning and take you back to the home screen. 9. Within 30 seconds of connecting, the app should tell you that the firmware either needs to be updated or that it is already up to date. 10. If it says that there is a newer version available, then touch the OK button and let your phone update the firmware. 11. Once complete, close the app completely and then reopen the app and connect to the awning again. 12. Touch the gear wheel icon in the upper right corner of the screen. Swipe your screen left two times to get to the About screen. FW Version will say 3.1.3 or 3.1.4 if the update was successful. 13. Go to the home screen of the app, press and hold the icon for that awning until the popup at the bottom of the screen gives the option to “Remove from My Awnings”. 14. Touch the button, close the app, and you are now ready for the next one. Carefree of Colorado Motor Wedge Installation Instruction FREESTYLE EVOLUTION 056513-001r3 1 SERVICE MANUAL MOTOR WEDGE INSTALLATION 12V MOTORIZED ROOF MOUNTED BOX AWNING RV Read this manual before installing or using this product. Failure to follow the instructions and safety precautions in this manual can result in personal injury and/or cause the product to not operate properly. These instructions apply to all models listed. Details and procedures unique to a specific model are labeled appropriately. FREESTYLE EVOLUTION Motor Wedge Installation Instruction Carefree of Colorado 2 056513-001r3 NOTICES AND DISCLAIMERS SUPPLEMENTAL INSTRUCTIONS These instructions are intended to be supplemental to the existing Freestyle Evolution service manual. If there are additional questions on service, please refer to service manual (PN 070036-301). SAFETY INFORMATION This is the safety alert symbol. It is used to alert individuals to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible personal injury or death. WARNING Indicates a hazardous situation, which if not avoided, could result in death or serious bodily injury. CAUTION Indicates a hazardous situation, which if not avoided, may result in minor or moderate bodily injury. NOTICE Indicates a situation that may result in equipment-related damage. General Safety: WARNING This product can expose you to chemicals including Di-isodecyl phthalate (DIDP), Vinyl Chloride and Formaldehyde, which are known to the state of California to cause cancer or birth defects or other reproductive harm. For more information visit www.P65warnings.ca.gov WARNING Shock Hazard. Always disconnect battery or power source before working on or around the electrical system. WARNING Always wear appropriate safety equipment (i.e. goggles). CAUTION Always use appropriate lifting devices and/or helpers when lifting or holding heavy objects. NOTICE When using fasteners, do not over tighten. Soft materials such as fiberglass and aluminum can be “stripped out” and lose the ability to grip and hold. Carefree of Colorado www.carefreeofcolorado.com a Scott Fetzer company Carefree of Colorado Motor Wedge Installation Instruction FREESTYLE EVOLUTION 056513-001r3 3 PRODUCT OVERVIEW This manual covers the installation of a motor wedge into the existing Carefree Freestyle Evolution awning. The motor wedge is used to provide additional support to the motor in normal operations. Below is a schematic showing the motor wedge, a Right-Hand motor is shown. INSTALLING THE MOTOR WEDGE WARNING If the awning is closed when the motor and end cap screws are removed, the spring arms will extend the awning quickly, possibly causing personal injury and damage to the awning. 1. Disconnect power to the awning. 2. If the awning is extended: Carefully push the lead rail toward the case so that the arms collapse. While holding the lead rail in this position, firmly tie the elbows of the spring arms together. Use a minimum 1/2″ rope – do not use bungee cords. When tying the rope, use a non-slip knot such as a square knot or equivalent. 3. If the awning is closed: Secure the lead rail in the closed position with at least 3 zip ties (tensile strength of 40lb or above) spaced equally along the awning. CAUTION Failure to secure the lead rail as described will allow the spring arms to unexpectedly extend out possibly causing personal injury and damage to the awning. FREESTYLE EVOLUTION Motor Wedge Installation Instruction Carefree of Colorado 4 056513-001r3 4. Remove the motor end cap screw and remove the Endcap and set aside. For installed awnings, you may need to loosen the bracket bolts to gain access to the motor Endcap, depending on motorcoach model. Please reference service manual 070036-301 for additional information if you need to partially remove your awning to perform the motor wedge installation procedure. 5. Remove the motor screws (x2) and the endplate screws (x5) using a #2 Phillips head bit and throw away. Do not reuse these screws. 6. Pull the endplate away from the case. Take care to not lose the small Endplate Spacer. The Motor Spacer should stay wedged inside the Endplate 7. With a flashlight, inspect the motor housing. Do not remove the motor from the roller tube. Pay particular attention to this highlighted zone. Inspect for any cracks. If there are no cracks visible, then the motor can continue to be used. 8. If there are cracks, please follow the instructions detailed in the section REPLACING THE MOTOR in service manual 070036-301 9. Install the motor wedge over the gear motor. The wedge will only fit one way onto the motor. Carefree of Colorado Motor Wedge Installation Instruction FREESTYLE EVOLUTION 056513-001r3 5 10. After installation of the motor wedge, reassemble all the parts. Pay particular attention to the Endplate Spacer, which will be loose once you remove the Endplate. 11. Attach the end plate to the motor with the motor screws provided in the replacement kit (x2). Use a #2 Phillips head bit and a torque limiting driver. Drive the screws until they are tight. 12. Align the screw holes in the end plate and attach the new 1 inch Torx head screws to the awning case (x5). Use a T20 bit to drive the Torx head screws. 13. While firmly holding the partially extended lead rail, carefully remove the spring arm ties previously installed. Allow the lead rail to extend until the fabric is taut. If using zip ties, carefully cut the zip ties. The lead rail should not move. 14. Attach the End Cap and screw. 15. Using the awning controls, verify function of the awning a. Extend the awning fully. Note that the fabric is taut. b. Retract the awning fully. Make sure that the lead rail sits into the case. Small gaps are acceptable but should be no bigger than 1/2″. c. Extend the awning and shake the leadrail. The awning should close automatically.

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IMPORTANT SAFETY RECALL NHTSA Safety Recall 22V-695 THIS NOTICE APPLIES TO YOUR VEHICLE. RE: BODY SERIAL CHASSIS SERIAL Dear Owner: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR THIS RECALL Winnebago Motorhomes has decided that a defect related to motor vehicle safety exists on certain 2020 – 2023 View, Navion and Era Motorhomes. Our records indicate that you have purchased a vehicle with the serial number which appears above. These motor homes were manufactured March 01, 2019 through September 16, 2022. Winnebago Motorhomes was informed by its supplier Carefree of Colorado that equipment recall 22E-094 was issued, where in some cases, retractable awnings are extending unintentionally. An awning that extends unintentionally while the motorhome is in motion could present a road hazard, which can increase the risk of a crash. WHAT WE WILL DO Winnebago Motorhomes and Carefree of Colorado will coordinate awning motor housing modifications and firmware updates. This will be at no charge to you. WHAT YOU SHOULD DO Please contact your Winnebago motorhome dealer or locate a Winnebago dealer at https://www.winnebago.com/shopping-tools/locate-a-dealer, immediately to arrange for an appointment. The labor time necessary to perform this correction will be approximately 4 hours. Please allow additional time for the dealer to process your vehicle. Winnebago motorhome dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. HOWEVER, if you take your vehicle to the dealer on the agreed date and they do not service this condition on that date or within five days, we recommend you contact Winnebago Motorhomes, Attn.: Customer Care at (641) 585-6939 or (800) 537-1885. If you are still unable to obtain such service without charge to you and within a reasonable time, you may contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 [TTY: (800) 424-9153] or go to http://www.safercar.gov. IF YOU HAVE PREVIOUSLY PAID FOR THIS REPAIR If you have paid to remedy this issue, you may be eligible for a refund. To obtain information on a refund, contact Winnebago Customer Care by email at customercare@wgo.net or write us at Customer Care Department, P.O. Box 152, Forest City, Iowa 50436 or by telephone at (641) 585-6939 or (800) 537-1885. IF YOU HAVE CHANGED ADDRESS OR SOLD THE VEHICLE If you have changed address, sold, or traded your vehicle, please let us know by contacting Winnebago Customer Care by email at customercare@wgo.net or in writing at Customer Care Department, P.O. Box 152, Forest City, Iowa 50436 or by telephone at (641) 585-6939 or (800) 537-1885. Presentation of this letter to the service center will assist in making the necessary correction to your vehicle in the shortest possible time. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products. This letter does not constitute an acknowledgement of legal liability. _____________________________ Winnebago Motorhomes Forest City, Iowa 50436 Enclosure

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-695 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago Industries, Inc. Submission Date : OCT 26, 2022 NHTSA Recall No. : 22V-695 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Winnebago Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 5,084 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2023 Winnebago View Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : The basis for determining the recall population is identification of the failure timeline. The recall population differs from other products due to the nature of how this awning is installed. Production Dates : MAR 01, 2019 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2023 Itasca Navion Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : The basis for determining the recall population is identification of the failure timeline. The recall population differs from other products due to the nature of how this awning is installed. Production Dates : MAR 01, 2019 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-695 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2023 Winnebago Era Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : The basis for determining the recall population is identification of the failure timeline. The recall population differs from other products due to the nature of how this awning is installed. Production Dates : APR 04, 2019 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some cases, retractable awnings are partially extending unintentionally while the motorhome is in transit. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An awning that extends unintentionally while the motorhome is in motion could be a distraction and/or present a road hazard to the vehicle driver or oncoming traffic, which can increase the risk of a crash. Description of the Cause : The cause of the issue appears to be a combination of factors related to installation of the awning, the size of the passive brake in the awning, as well as significant wind events. Identification of Any Warning that can Occur : An awning that extends unintended, can happen without warning. Involved Components : Component Name 1 : Awning Component Description : 16′ Freestyle Awning Component Part Number : 349078-01 Supplier Identification : Component Manufacturer Name : Carefree of Colorado Address : 2145 W. 6th Ave Part 573 Safety Recall Report 22V-695 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Broomfield Colorado 80020 Country : United States Chronology : In or about mid-April 2022, a third-party delivery driver, alerted Winnebago to an unintended partial awning deployment on a Winnebago View while in transit. Upon learning of this incident, an investigation was initiated which included a technical assessment of the issue as well as an analysis of customer complaints and warranty claims on similar models. The awning supplier, Carefree of Colorado, was notified and participated in this investigation. Winnebago Industries identified 8 unintended deployments, with at least one example of a full detachment of the awning. Upon completion of the investigation, the Winnebago Product Safety Committee reviewed the findings and decided that the concern may present a risk to motor vehicle safety. After filing an initial Notice of Defect for this issue, Winnebago received 22 new complaints related to awning functionality, some of which were VOQs submitted directly to the NHTSA. Each complaint was reviewed, and additional data analysis was completed. Winnebago found that some of the new complaints were on vehicles with build dates going back to as early as July of 2019. In addition, the new complaints were confirmed to have exhibited similar types of failures as initial population. Therefore, Winnebago decided that the original scope of the recall did not capture all potentially impacted customers and expanded the population to go back to Model Year 2020 View, Navion, and Era models with build dates starting in mid-2019. Winnebago Industries is not aware of any injuries or deaths associated with this issue. Description of Remedy : Description of Remedy Program : Winnebago will coordinate the remedy of units identified in this recall. Remedy will be performed by Winnebago Dealers. Reimbursement will follow the plan on file with NHTSA. How Remedy Component Differs from Recalled Component : To improve the retention of the awning a number of robustness improvements will be made to the coach including adding an on/off switch for the extend/retract function and adding power to the awning from the chassis battery along with a relay exterior to the BT12 module which activates true dynamic braking improving ability to hold awning in while in transit in all conditions. In addition, the BT12 firmware will be updated to the most current revision. Identify How/When Recall Condition was Corrected in Production : To improve the retention of the awning a number of robustness improvements will be made to the coach including adding an on/off switch for the extend/retract function and adding power to the awning from the chassis battery along with a relay exterior to the BT12 module which activates true dynamic braking improving ability to hold awning in while in transit in all conditions. In addition, the BT12 firmware will be updated to the most current revision. Part 573 Safety Recall Report 22V-695 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Recall schedule for notifications will be within the 60 day requirement. Planned Dealer Notification Date : NOV 11, 2022 – NOV 11, 2022 Planned Owner Notification Date : NOV 11, 2022 – NOV 11, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-695 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago Industries, Inc. Submission Date : SEP 16, 2022 NHTSA Recall No. : 22V-695 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Winnebago Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 1,622 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2023 Winnebago View Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : The basis for determining the recall population is identification of the failure timeline. The recall population differs from other products due to the nature of how this awning is installed. Production Dates : JAN 01, 2022 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Itasca Navion Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : The basis for determining the recall population is identification of the failure timeline. The recall population differs from other products due to the nature of how this awning is installed. Production Dates : JAN 01, 2022 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-695 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2023 Winnebago Era Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : The basis for determining the recall population is identification of the failure timeline. The recall population differs from other products due to the nature of how this awning is installed. Production Dates : JAN 01, 2022 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some cases, retractable awnings are partially extending unintentionally while the motorhome is in transit. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An awning that extends unintentionally while the motorhome is in motion could be a distraction and/or present a road hazard to the vehicle driver or oncoming traffic, which can increase the risk of a crash. Description of the Cause : The cause is still under evaluation. Identification of Any Warning that can Occur : An awning that extends unintended, can happen without warning. Involved Components : Component Name 1 : Awning Component Description : 16′ Freestyle Awning Component Part Number : 349078-01 Supplier Identification : Component Manufacturer Name : Carefree of Colorado Address : 2145 W. 6th Ave Broomfield Colorado 80020 Country : United States Part 573 Safety Recall Report 22V-695 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : In or about mid-April 2022, a third-party delivery driver, alerted Winnebago to an unintended partial awning deployment on a Winnebago View while in transit. Upon learning of this incident, an investigation was initiated which included a technical assessment of the issue as well as an analysis of customer complaints and warranty claims on similar models. The awning supplier, Carefree of Colorado, was notified and participated in this investigation. Winnebago Industries identified 8 unintended deployments, with at least one example of a full detachment of the awning. Upon completion of the investigation, the Winnebago Product Safety Committee reviewed the findings and decided that the concern may present a risk to motor vehicle safety. Winnebago Industries is not aware of any injuries or deaths associated with this issue. Description of Remedy : Description of Remedy Program : Winnebago will coordinate the remedy of units identified in this recall. Remedy will be performed by Winnebago Dealers. Reimbursement will follow the plan on file with NHTSA. How Remedy Component Differs from Recalled Component : The remedy is under evaluation. Identify How/When Recall Condition was Corrected in Production : The remedy and correction in production is under evaluation. A stop ship is in place to quarantine affected population. Recall Schedule : Description of Recall Schedule : Recall schedule for notifications will be within the 60 day requirement. Planned Dealer Notification Date : NOV 11, 2022 – NOV 11, 2022 Planned Owner Notification Date : NOV 11, 2022 – NOV 11, 2022 * NR – Not Reported

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