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September 26, 2022 NHTSA CAMPAIGN NUMBER: 22V719000
Separated tie rods can result in a sudden loss of steering, increasing the risk of a crash.
NHTSA Campaign Number: 22V719
Manufacturer Seagrave Fire Apparatus, LLC
Components STEERING
Potential Number of Units Affected 6
Summary
Seagrave Fire Apparatus, LLC (Seagrave) is recalling certain 2022 Seagrave Marauder and Capitol emergency vehicles. The tie rod clamps may have been improperly heat-treated, causing them to fail and allowing the tie rods to separate.
Remedy
Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed on November 15, 2022. Owners may contact Seagrave’s customer service at 1-877-777-5360.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Seagrave Fire Apparatus, LLC (โSeagraveโ), has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 Capitol and Marauder model firetrucks, manufactured between January 2022 through September 2022.
Description of Defect
The tie rod clamps were improperly heat treated and are prone to cracking. A cracked tie rod clamp can cause a loss of steering control, increasing the risk of a crash. Seagrave will replaced the tie rod clamps with properly heat treated clamps free of charge.
The Seagrave vehicles listed below are suspect of containing the recalled condition described above. Please make an appointment at your earliest convenience with your local Seagrave service facility to perform the needed remedy. The remedy repair will take approximately (30) minutes and be performed at no cost to you.
Sales Order Number
Vehicle Identification Number
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
We regret any inconvenience this action may cause you. However, we are concerned about your safety. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Please feel free to call Nick Kahl at 715-823-2141 extension 1910 or email service@seagrave.com for additional information, questions, or concerns.
Chronology :
September 15th, 2022 Seagrave Purchasing was notified about the defect and given potential serial numbers of axles that needed to be located.
September 21, 2022 Seagrave’s Quality Control Department finished locating all of the suspect axles and provided the information to the Seagrave Product Safety Committee for review.
September 23, 2022 The Seagrave Product Safety Committee reviewed and approved to move forward with the recall.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
SEAGRAVE | CAPITAL | 2022 |
SEAGRAVE | MARAUDER | 2022 |
8 Associated Documents
Defect Notice 573 Report
RCLRPT-22V719-5292.PDF 242.731KB
Recall Acknowledgement
RCAK-22V719-3727.pdf 645.993KB
Owner Notification Letter(Part 577)
RCONL-22V719-9275.pdf 171.172KB
Part 577 Owner Notification Envelope
Recall 573 Report – 10/27/22
RCLRPT-22V719-9076.PDF 214.36KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V719-9547.PDF 211.116KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V719-0566.pdf 194.277KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V719-8172.PDF 211.213KB
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SEOCONTENT-START
November 1, 2022 Delivered via USPS IMPORTANT SAFETY RECALL Customer Address RE: Seagrave Fire Apparatus, LLC. Dated October 27, 2022 – NHTSA File 22V-719 Dear Customer Name, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Seagrave Fire Apparatus, LLC (โSeagraveโ), has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 Capitol and Marauder model firetrucks, manufactured between January 2022 through September 2022. Description of Defect The tie rod clamps were improperly heat treated and are prone to cracking. A cracked tie rod clamp can cause a loss of steering control, increasing the risk of a crash. Seagrave will replaced the tie rod clamps with properly heat treated clamps free of charge. The Seagrave vehicles listed below are suspect of containing the recalled condition described above. Please make an appointment at your earliest convenience with your local Seagrave service facility to perform the needed remedy. The remedy repair will take approximately (30) minutes and be performed at no cost to you. Sales Order Number Vehicle Identification Number Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. We regret any inconvenience this action may cause you. However, we are concerned about your safety. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Please feel free to call Nick Kahl at 715-823-2141 extension 1910 or email service@seagrave.com for additional information, questions, or concerns. Sincerely, Ulisses Parmeziani President & CEO CC: Dealer 105 E 12th St โข Clintonville, WI 54929 PHONE: 715-823-2141 โข FAX: 715-823-5769 Main Office/Purchasing FAX: 715-823-5767 Parts and Service seagrave.com
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November 1, 2022 Delivered via USPS IMPORTANT SAFETY RECALL NOTICE Customer Address RE: Seagrave Fire Apparatus, LLC. Dated October 27, 2022 – NHTSA File 22V-719 Dear Customer Name, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Seagrave Fire Apparatus, LLC (โSeagraveโ), has determined that a potential safety defect exists in certain Capitol and Marauder model firetrucks, manufactured by Seagrave between January 2022 through September 2022. Description of Defect Seagrave is conducting this recall to address an issue whereby the vehicles listed below may contain tie rod clamps that were improperly heat treated and are prone to cracking. A cracked tie rod clamp can cause a loss of steering control, increasing the risk of a crash. Seagrave will replaced the tie rod clamps with properly heat treated clamps free of charge. The Seagrave vehicles listed below are suspect of containing the recalled condition described above. Please make an appointment at your earliest convenience with your local Seagrave service facility to perform the needed remedy. The remedy repair will take approximately (30) minutes and be performed at no cost to you. Sales Order Number Vehicle Identification Number Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. We regret any inconvenience this action may cause you. However, we are concerned about your safety. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Please feel free to call Nick Kahl at 715-823-2141 extension 1910 or email service@seagrave.com for additional information, questions, or concerns. Sincerely, Ulisses Parmeziani President & CEO CC: Dealer 105 E 12th St โข Clintonville, WI 54929 PHONE: 715-823-2141 โข FAX: 715-823-5769 Main Office/Purchasing FAX: 715-823-5767 Parts and Service seagrave.com
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-719 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Seagrave Fire Apparatus, LLC Submission Date : OCT 27, 2022 NHTSA Recall No. : 22V-719 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Seagrave Fire Apparatus, LLC Address : 105 East 12th Street Clintonville WI 54929 Company phone : 715-823-2141 Population : Number of potentially involved : 9 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Seagrave Marauder and Capitol Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : The recall population was determined by locating the suspect serial numbers provided by Meritor. The recall population differs from products not included in the population due to not containing axles from the same manufacturer or do not contain affected parts per Meritor
. Production Dates : JAN 20, 2022 – SEP 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The suspect vehicles may contain tie rod clamps that were improperly heat treated and are prone to cracking. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The heat treat issue on the clamp can result in a crack on the clamp when the clamp bolt is torqued. This crack can lead to complete fracture of the clamp. Once the clamp is fractured, there is no longer clamp force on the tie rod cross tube that is securing the tie rod end. If only one clamp on the tie rod assembly is fractured, then the cross tube cannot rotate based on the clamp force being provided by the opposite clamp. At this point, the tie rod end with the fractured clamp is being retained only by the threads in the cross tube. Over time, this could lead to thread damage and the tie rod end could separate from the cross tube. This separation Part 573 Safety Recall Report 22V-719 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 would most likely occur at low speeds, over rough roads or tight turns, when the tie rod loads are the highest. The separation would result in a partial loss of vehicle steering capability. If both clamps on the tie rod assembly fracture, then the cross tube could start to rotate. This rotation would lead to the tie rod end unscrewing from the cross tube. The initial effect would be a vehicle out of alignment and eventually could result in the tie rod end separating from the cross tube. The separation would result in a partial loss of vehicle steering capability. Dry park steer, rough roads, and low speed maneuvers are considered to be the scenarios where the tie rod will experience higher axial loads and when a tie rod end separation could occur. Description of the Cause : The clamps were improperly heat treated introducing excessive carbon. The cause of this excessive carbon was a damaged control board on one of the four furnaces at the forger. Identification of Any Warning that can Occur : Defective clamps might not be easily detected if the clamp is painted or the crack is small. Fractured clamps are easily detected. A driver might be able to notice the additional play in the steering system or a misaligned vehicle before a separation occurs. Involved Components : Component Name 1 : Tie Rod End Clamp Component Description : Clamps the drag link to the tie rod end to hold adjustment Component Part Number : NR Supplier Identification : Component Manufacturer Name : Meritor
Inc Address : 22021 Skyway Church Rd. Maxton North Carolina Country : United States Part 573 Safety Recall Report 22V-719 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Chronology : September 15th, 2022 Seagrave Purchasing was notified about the defect and given potential serial numbers of axles that needed to be located. September 21, 2022 Seagrave’s Quality Control Department finished locating all of the suspect axles and provided the information to the Seagrave Product Safety Committee for review. September 23, 2022 The Seagrave Product Safety Committee reviewed and approved to move forward with the recall. Description of Remedy : Description of Remedy Program : The remedy will follow the normal Seagrave Warranty Reimbursement process. The service center will submit a Warranty claim for approval and once approved will be shipped the proper replacement parts. The repair will take less than 1 hour to complete. Any customer that has had the remedy performed prior to the notification can submit their bill to Service@seagrave.com for reimbursement. How Remedy Component Differs from Recalled Component : The new tie rod clamps were properly heat treated. Identify How/When Recall Condition was Corrected in Production : All suspect axles in Seagrave possession had the clamps changed prior to shipment. Recall Schedule : Description of Recall Schedule : All notifications will be sent prior to November 18, 2022 Planned Dealer Notification Date : NOV 14, 2022 – NOV 18, 2022 Planned Owner Notification Date : NOV 14, 2022 – NOV 18, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-719 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Seagrave Fire Apparatus, LLC Submission Date : SEP 26, 2022 NHTSA Recall No. : 22V-719 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Seagrave Fire Apparatus, LLC Address : 105 East 12th Street Clintonville WI 54929 Company phone : 715-823-2141 Population : Number of potentially involved : 6 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Seagrave Marauder and Capitol Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : The recall population was determined by locating the suspect serial numbers provided by Meritor. The recall population differs from products not included in the population due to not containing axles from the same manufacturer or do not contain affected parts per Meritor
. Production Dates : JAN 20, 2022 – SEP 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The suspect vehicles may contain tie rod clamps that were improperly heat treated and are prone to cracking. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The heat treat issue on the clamp can result in a crack on the clamp when the clamp bolt is torqued. This crack can lead to complete fracture of the clamp. Once the clamp is fractured, there is no longer clamp force on the tie rod cross tube that is securing the tie rod end. If only one clamp on the tie rod assembly is fractured, then the cross tube cannot rotate based on the clamp force being provided by the opposite clamp. At this point, the tie rod end with the fractured clamp is being retained only by the threads in the cross tube. Over time, this could lead to thread damage and the tie rod end could separate from the cross tube. This separation Part 573 Safety Recall Report 22V-719 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 would most likely occur at low speeds, over rough roads or tight turns, when the tie rod loads are the highest. The separation would result in a partial loss of vehicle steering capability. If both clamps on the tie rod assembly fracture, then the cross tube could start to rotate. This rotation would lead to the tie rod end unscrewing from the cross tube. The initial effect would be a vehicle out of alignment and eventually could result in the tie rod end separating from the cross tube. The separation would result in a partial loss of vehicle steering capability. Dry park steer, rough roads, and low speed maneuvers are considered to be the scenarios where the tie rod will experience higher axial loads and when a tie rod end separation could occur. Description of the Cause : The clamps were improperly heat treated introducing excessive carbon. The cause of this excessive carbon was a damaged control board on one of the four furnaces at the forger. Identification of Any Warning that can Occur : Defective clamps might not be easily detected if the clamp is painted or the crack is small. Fractured clamps are easily detected. A driver might be able to notice the additional play in the steering system or a misaligned vehicle before a separation occurs. Involved Components : Component Name 1 : Tie Rod End Clamp Component Description : Clamps the drag link to the tie rod end to hold adjustment Component Part Number : NR Supplier Identification : Component Manufacturer Name : Meritor
Inc Address : 22021 Skyway Church Rd. Maxton North Carolina Country : United States Part 573 Safety Recall Report 22V-719 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Chronology : September 15th, 2022 Seagrave Purchasing was notified about the defect and given potential serial numbers of axles that needed to be located. September 21, 2022 Seagrave’s Quality Control Department finished locating all of the suspect axles and provided the information to the Seagrave Product Safety Committee for review. September 23, 2022 The Seagrave Product Safety Committee reviewed and approved to move forward with the recall. Description of Remedy : Description of Remedy Program : The remedy will follow the normal Seagrave Warranty Reimbursement process. The service center will submit a Warranty claim for approval and once approved will be shipped the proper replacement parts. The repair will take less than 1 hour to complete. Any customer that has had the remedy performed prior to the notification can submit their bill to Service@seagrave.com for reimbursement. How Remedy Component Differs from Recalled Component : The new tie rod clamps were properly heat treated. Identify How/When Recall Condition was Corrected in Production : All suspect axles in Seagrave possession had the clamps changed prior to shipment. Recall Schedule : Description of Recall Schedule : All notifications will be sent prior to November 18, 2022 Planned Dealer Notification Date : NOV 14, 2022 – NOV 18, 2022 Planned Owner Notification Date : NOV 14, 2022 – NOV 18, 2022 * NR – Not Reported
SEOCONTENT-END
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