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October 7, 2022 NHTSA CAMPAIGN NUMBER: 22V749000
Incorrect Rear Tire Size on Label/FMVSS 120
Incorrect tire size information could lead to an incorrect tire being installed, increasing the risk of a crash.
NHTSA Campaign Number: 22V749
Manufacturer Newmar Corporation
Components EQUIPMENT
Potential Number of Units Affected 176
Summary
Newmar Corporation (Newmar
) is recalling certain 2020-2023 Super Star motorhomes. The Federal Certification label may indicate the incorrect tire size information for the rear tires. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 120, “Wheels and Rims-Other Than Passenger Cars.”
Remedy
Newmar will provide new labels, free of charge. Owner notification letters were mailed on November 17, 2022. Owners may contact Newmar
’s customer service at 1-800-731-8300.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Newmar Corporation has decided that certain 2020-2023 Newmar
Super Star Class C Motorhomes fail to conform to Federal Motor Vehicle Safety Standards, No. 120, โWheels and Rims-Other Than Passenger Cars.โ The federal tag label lists the incorrect rear tire size. As a result, when the tires are replaced, the wrong tires could be installed. This could lead to poor handling and/or a tire failure.
These motorhomes require immediate service. Continued use poses a potential safety hazard.
The Safety Risk
Poor handling or a tire failure could cause a loss of control and increase the risk of a crash.
WHAT WE WILL DO
Newmar Corp. will mail a new compliance label to each owner with work instructions on how to replace existing label with the new label. If you would like help to install it, you can contact an authorized Newmar
service facility to have it installed free of charge. The service center will let the owner know when they contact them an estimated time for completion of installing new label.
WHAT YOU NEED TO DO
As this defect does affect motor vehicle safety, it is recommended that you call Newmar service department immediately if you would like assistance with the new label at 1-800-731-8300. An associate will assist you in making an appointment to have this new label installed.
Federal regulations require that any vehicle lessor receiving this recall notification must forward a copy of this notice to the lessee within ten days.
If you have had the repair performed before receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy. For additional information, contact Newmar Corporation at:
Service Department
Newmar Corporation
355 N Delaware St
Nappanee, IN 46550-0030
Newmar dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. HOWEVER, if you take your vehicle to your dealer on the scheduled date and this condition is not remedied on that date or within five days; please contact the Newmar
Corporation Customer Service Department at 1-800-731-8300.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
If you no longer own this vehicle, please furnish us the complete name, phone number, e-mail and physical address of the person or dealership you sold or traded your vehicle to. Thank you for your cooperation.
Your safety and satisfaction with your Newmar product is important to us and we regret any inconvenience to you. Sincerely,
Newmar Corporation
Chronology :
Newmar Corporation is reporting this recall following the discovery of the incorrect rear tire size printing on our federal tag label by production when they were asked to re-print a label for a unit on 8/25/22. Production then checked a label for a motorhome going through production at that time and the label also printed the incorrect rear tire size. Newmar
IT department was notified of the problem on 8/25/22 and after looking into the issue it was discovered that all the information in our Engineering specifications called out the correct size for the rear tire but the program pulling the information from the Engineering specification was not printing it correctly on the label.
Production was asked on 9/6/22 to print some sample labels from different Super Star unit numbers and each label printed showed the incorrect rear tire size. After going back in the Engineering history for the Super Star product it was discovered that a Engineering Change Order was done on 4/2/2019 which changed the rear tire size to be different from the front tire size on the Super Star product and from that point forward the label was printing the incorrect information.
Newmar IT department was able to identify the printing error and the problem was corrected on 9/13/22 with every label since that time for the Super Star product printing the rear tire size correctly.
All of this information was presented to the Safety Committee on 10/5/2022 and at that time it was decided to file a recall for this issue.
4 Affected Products
Vehicle
MAKE | MODEL | YEAR |
NEWMAR![]() | SUPER STAR | 2020-2023 |
11 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-22V749-4889.PDF 213.993KB
Recall Acknowledgement
RCAK-22V749-7334.pdf 645.895KB
Recall 573 Report- 11/18/2022
RCLRPT-22V749-3672.PDF 214.101KB
Recall 573 Report- 11/18/2022
RCLRPT-22V749-9401.PDF 214.1KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V749-8228.PDF 211.121KB
Owner Notification Letter(Part 577)
RCONL-22V749-8973.pdf 236.508KB
573 Report Cover Letter Incorrect Tire Size Printed
RMISC-22V749-5606.pdf 176.055KB
573 Defect Information Report – Nov 2022
RMISC-22V749-0283.pdf 219.483KB
573 Main Body Incorrect Tire Size Printed
RMISC-22V749-7302.pdf 219.079KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V749-9826.PDF 211.221KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V749-2621.PDF 211.304KB
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SEOCONTENT-START
NEWMAR CORPORATION NEWMARCORP.COM NEWMAR
CORPORATION ยท 355 N DELAWARE ST ยท NAPPANEE, IN 46550-0030 (574) 773-7791 ยท FAX (574) 773-5153 ยท WWW.NEWMARCORP.COM Page 1 of 3 10/06/2022 Defect and Noncompliance Information Report Newmar
Corporation was made aware of a potential equipment defect relating to motor vehicle safety that may exist in the vehicles listed below. Newmar
Corporation is furnishing notification to the National Highway Traffic Safety Administration pursuant to 49 U.S.C. Chapter 301 and 49 CFR Part 573.6. Newmar
Corporationโs campaign identification number will be assigned by NHTSA. Final Stage Vehicle Manufacturer Newmar
Corporation 355 N Delaware St. Nappanee, IN 46550-0030 Inquiries should be directed to: Sherrena Beer Consumer Affairs Newmar
Corporation 355 N. Delaware St. Nappanee, IN 46550-0030 Phone: (574) 773-7791 Fax: (574) 773-2007 Identification of Vehicles The vehicle models involved in this recall are: 2020, 2021, 2022, 2023 Super Star Class C motorhomes. These vehicles were manufactured by Newmar
Corporation between 7/9/2019 and 7/20/2022. Comprehensive Vehicle Population The total number of vehicles included in this campaign is 176. Effected Population Assessment 100% of the vehicles identified above may contain defective equipment. Page 2 of 3 Defect Description On certain Newmar
Super Star Class C motorhomes it was discovered that the rear tire size was printing incorrectly on the Federal tag which is printed and attached inside the motorhome by Newmar
. The correct tire size is installed on the motorhome, this is only a printing error on the Federal tag which is required to be included on the motorhome per FMVSS 120. Manufacturer: Newmar
Corporation 355 N. Delaware St. Nappanee, IN 46550 Ph. 574-773-7791 Principle Event Chronology Newmar
Corporation is reporting this recall following the discovery of the incorrect rear tire size printing on our federal tag label by production when they were asked to re-print a label for a unit on 8/25/22. Production then checked a label for a motorhome going through production at that time and the label also printed the incorrect rear tire size. Newmar
IT department was notified of the problem on 8/25/22 and after looking into the issue it was discovered that all the information in our Engineering specifications called out the correct size for the rear tire but the program pulling the information from the Engineering specification was not printing it correctly on the label. Production was asked on 9/6/22 to print some sample labels from different Super Star unit numbers and each label printed showed the incorrect rear tire size. After going back in the Engineering history for the Super Star product it was discovered that a Engineering Change Order was done on 4/2/2019 which changed the rear tire size to be different from the front tire size on the Super Star product and from that point forward the label was printing the incorrect information. Newmar
IT department was able to identify the printing error and the problem was corrected on 9/13/22 with every label since that time for the Super Star product printing the rear tire size correctly. All of this information was presented to the Safety Committee on 10/5/2022 and at that time it was decided to file a recall for this issue. Newmar
Corporation is not aware of any property damage, injury, or death, in vehicles manufactured by Newmar
Corporation, attributed directly or indirectly to this defect. At the time of this letter Newmar
Corporation has not received any warranty claims for this recall. Defect Remedy Program Newmar
Corporation will be conducting this recall in its entirety. Units identified as having the incorrect rear tire size information printed on the federal tag label will have new labels printed and provided to customer/dealer for installation in the motorhome. All new labels and installation will be at no cost to customer. Page 3 of 3 If the customer has had the repair performed before receiving this letter, they may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy. For additional information, contact Newmar
Corporation at: Service Department Newmar
Corporation 355 N Delaware St Nappanee, IN 46550-0030 Distributed Notices and Other Communications None This report prepared by: Rodney Newcomer Codes and Compliance Manager Newmar
Corporation
**************************************************************************************************************
NEWMAR CORPORATION NEWMARCORP.COM NEWMAR
CORPORATION ยท 355 N DELAWARE ST ยท NAPPANEE, IN 46550-0030 (574) 773-7791 ยท FAX (574) 773-5153 ยท WWW.NEWMARCORP.COM Page 1 of 1 10/06/2022 VIA E-MAIL RECEIPT CONFIRMATION REQUESTED Mr. Greg Rea Associate Administrator for Enforcement NHTSA NEF-200, Room W45-306 1200 New Jersey Avenue, SE Washington, DC 20590 Re: Newmar
Corporation Part 573 Defect and Noncompliance Information Report Mr. Rea: Following is a compulsory โdefect and noncompliance information reportโ pursuant to 49 U.S.C. Chapter 301 and 49 CFR Part 573.6. Newmar
Corporation is reporting this recall campaign concerning specific incorrect rear tire size being printed on our federal tag labels which are attached on the motorhomes. Newmar
Corp. will assume responsibility for coordinating and executing this recall, in its entirety. If you need any additional information regarding this recall campaign, please feel free to contact me at (574) 773-7791, Ext. 3443. Sincerely, Rodney Newcomer Codes and Compliance Manager Newmar
Corporation rnewcomer@newmarcorp.com
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NEWMAR CORPORATION NEWMARCORP.COM NEWMAR
CORPORATION ยท 355 N DELAWARE ST ยท NAPPANEE, IN 46550-0030 (574) 773-7791 ยท FAX (574) 773-5153 ยท WWW.NEWMARCORP.COM Page 1 of 3 11/17/2022 Defect and Noncompliance Information Report Newmar
Corporation was made aware of a potential equipment defect relating to motor vehicle safety that may exist in the vehicles listed below. Newmar
Corporation is furnishing notification to the National Highway Traffic Safety Administration pursuant to 49 U.S.C. Chapter 301 and 49 CFR Part 573.6. Newmar
Corporationโs campaign identification number will be assigned by NHTSA. Final Stage Vehicle Manufacturer Newmar
Corporation 355 N Delaware St. Nappanee, IN 46550-0030 Inquiries should be directed to: Sherrena Beer Consumer Affairs Newmar
Corporation 355 N. Delaware St. Nappanee, IN 46550-0030 Phone: (574) 773-7791 Fax: (574) 773-2007 Identification of Vehicles The vehicle models involved in this recall are: 2020, 2021, 2022, 2023 Super Star Class C motorhomes. These vehicles were manufactured by Newmar
Corporation between 7/9/2019 and 7/20/2022. Comprehensive Vehicle Population The total number of vehicles included in this campaign is 179. Effected Population Assessment 100% of the vehicles identified above may contain defective equipment. Page 2 of 3 Defect Description On certain Newmar
Super Star Class C motorhomes it was discovered that the rear tire size was printing incorrectly on the Federal tag which is printed and attached inside the motorhome by Newmar
. The correct tire size is installed on the motorhome, this is only a printing error on the Federal tag which is required to be included on the motorhome per FMVSS 120. Manufacturer: Newmar
Corporation 355 N. Delaware St. Nappanee, IN 46550 Ph. 574-773-7791 Principle Event Chronology Newmar
Corporation is reporting this recall following the discovery of the incorrect rear tire size printing on our federal tag label by production when they were asked to re-print a label for a unit on 8/25/22. Production then checked a label for a motorhome going through production at that time and the label also printed the incorrect rear tire size. Newmar
IT department was notified of the problem on 8/25/22 and after looking into the issue it was discovered that all the information in our Engineering specifications called out the correct size for the rear tire but the program pulling the information from the Engineering specification was not printing it correctly on the label. Production was asked on 9/6/22 to print some sample labels from different Super Star unit numbers and each label printed showed the incorrect rear tire size. After going back in the Engineering history for the Super Star product it was discovered that a Engineering Change Order was done on 4/2/2019 which changed the rear tire size to be different from the front tire size on the Super Star product and from that point forward the label was printing the incorrect information. Newmar
IT department was able to identify the printing error and the problem was corrected on 9/13/22 with every label since that time for the Super Star product printing the rear tire size correctly. All of this information was presented to the Safety Committee on 10/5/2022 and at that time it was decided to file a recall for this issue. On 11/16/2022 while running the final coach population list prior to mailing customer and dealer letters is was discovered that the total population for units involved should be revised to 179 units in the United States. Newmar
Corporation is not aware of any property damage, injury, or death, in vehicles manufactured by Newmar
Corporation, attributed directly or indirectly to this defect. At the time of this letter Newmar
Corporation has not received any warranty claims for this recall. Defect Remedy Program Newmar
Corporation will be conducting this recall in its entirety. Units identified as having the incorrect rear tire size information printed on the federal tag label will have new labels printed and provided to customer/dealer for installation in the motorhome. All new labels and installation will be at no cost to customer. Page 3 of 3 If the customer has had the repair performed before receiving this letter, they may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy. For additional information, contact Newmar
Corporation at: Service Department Newmar
Corporation 355 N Delaware St Nappanee, IN 46550-0030 Distributed Notices and Other Communications None This report prepared by: Rodney Newcomer Codes and Compliance Manager Newmar
Corporation
**************************************************************************************************************
NEWMAR CORPORATION . NEWMARCORP.COM NEWMAR
CORPORATION ยท 355 N DELAWARE ST ยท NAPPANEE, IN 46550-0030 (800) 731-8300 ยท WWW.NEWMARCORP.COM P A Page 1 of 2 IMPORTANT SAFETY RECALL This notice applies to your vehicle VIN. #_______________________ Name Address City, State Zip code Date: 11/15/2022 Motor Vehicle Recall Notification – Recall Campaign No. 22V-749 Dear Valued Customer: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR THIS RECALL Newmar
Corporation has decided that certain 2020-2023 Newmar
Super Star Class C Motorhomes fail to conform to Federal Motor Vehicle Safety Standards, No. 120, โWheels and Rims-Other Than Passenger Cars.โ The federal tag label lists the incorrect rear tire size. As a result, when the tires are replaced, the wrong tires could be installed. This could lead to poor handling and/or a tire failure. These motorhomes require immediate service. Continued use poses a potential safety hazard. The Safety Risk Poor handling or a tire failure could cause a loss of control and increase the risk of a crash. WHAT WE WILL DO Newmar
Corp. will mail a new compliance label to each owner with work instructions on how to replace existing label with the new label. If you would like help to install it, you can contact an authorized Newmar
service facility to have it installed free of charge. The service center will let the owner know when they contact them an estimated time for completion of installing new label. WHAT YOU NEED TO DO As this defect does affect motor vehicle safety, it is recommended that you call Newmar
service department immediately if you would like assistance with the new label at 1-800-731-8300. An associate will assist you in making an appointment to have this new label installed. Federal regulations require that any vehicle lessor receiving this recall notification must forward a copy of this notice to the lessee within ten days. If you have had the repair performed before receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy. For additional information, contact Newmar
Corporation at: Service Department Newmar
Corporation 355 N Delaware St Nappanee, IN 46550-0030 Newmar
dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. HOWEVER, if you take your vehicle to your dealer on the scheduled date and this condition is not remedied on that date or within five days; please contact the Newmar
Corporation Customer Service Department at 1-800-731-8300. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey NEWMAR
CORPORATION ยท 355 N DELAWARE ST ยท NAPPANEE, IN 46550-0030 (574) 773-7791 ยท Fax (574)773-5153 ยท WWW.NEWMARCORP.COM P A Page 2 of 2 Ave., SE., Washington DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. If you no longer own this vehicle, please furnish us the complete name, phone number, e-mail and physical address of the person or dealership you sold or traded your vehicle to. Thank you for your cooperation. Your safety and satisfaction with your Newmar
product is important to us and we regret any inconvenience to you. Sincerely, Newmar
Corporation
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-749 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Newmar Corporation Submission Date : NOV 18, 2022 NHTSA Recall No. : 22V-749 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Newmar
Corporation Address : 355 North Delaware Street PO Box 30 Nappanee IN 46550 Company phone : 574-773-7791 Population : Number of potentially involved : 179 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2023 Newmar
Super Star Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar
Super Star Class C motorhomes it was discovered that the rear tire size was printing incorrectly on the Federal tag which is printed and attached inside the motorhome by Newmar
. The correct tire size is installed on the motorhome, this is only a printing error on the Federal tag which is required to be included on the motorhome per FMVSS 120. Super Star = 179 Production Dates : JUL 09, 2019 – JUL 20, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : On certain Newmar
Super Star Class C motorhomes it was discovered that the rear tire size was printing incorrectly on the Federal tag which is printed and attached inside the motorhome by Newmar
. The correct tire size is installed on the motorhome, this is only a printing error on the Federal tag which is required to be included on the motorhome per FMVSS 120. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR Description of the Safety Risk : Misinformation on the label could lead someone to replace the tire with the incorrect tire size if they do not also check the physical tire on the motorhome before replacing. Description of the Cause : Incorrect information was being pulled by the program used to print the labels with the tire size information Part 573 Safety Recall Report 22V-749 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Federal Compliance Label Component Description : Label applied to motorhome for compliance with FMVSS 120 Component Part Number : NR Supplier Identification : Component Manufacturer Name : Newmar Corp Address : 355 N. Delaware St PO Box 30 Nappanee 46550 Country : United States Chronology : Newmar Corporation is reporting this recall following the discovery of the incorrect rear tire size printing on our federal tag label by production when they were asked to re-print a label for a unit on 8/25/22. Production then checked a label for a motorhome going through production at that time and the label also printed the incorrect rear tire size. Newmar IT department was notified of the problem on 8/25/22 and after looking into the issue it was discovered that all the information in our Engineering specifications called out the correct size for the rear tire but the program pulling the information from the Engineering specification was not printing it correctly on the label. Production was asked on 9/6/22 to print some sample labels from different Super Star unit numbers and each label printed showed the incorrect rear tire size. After going back in the Engineering history for the Super Star product it was discovered that a Engineering Change Order was done on 4/2/2019 which changed the rear tire size to be different from the front tire size on the Super Star product and from that point forward the label was printing the incorrect information. Newmar IT department was able to identify the printing error and the problem was corrected on 9/13/22 with every label since that time for the Super Star product printing the rear tire size correctly. All of this information was presented to the Safety Committee on 10/5/2022 and at that time it was decided to file a recall for this issue.On 11/16/2022 while running the final coach population list prior to mailing customer and dealer letters it was discovered that the total population for units involved should be revised to179 units. Part 573 Safety Recall Report 22V-749 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : Newmar Corporation will be conducting this recall in its entirety. Units identified as having the incorrect rear tire size information printed on the federal tag label will have new labels printed and provided to customer/ dealer for installation in the motorhome. All new labels and installation will be at no cost to customer. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Newmar will notify customers and dealers on or before 60 days from the date of this filing. Planned Dealer Notification Date : DEC 06, 2022 – DEC 06, 2022 Planned Owner Notification Date : DEC 06, 2022 – DEC 06, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-749 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Newmar Corporation Submission Date : OCT 07, 2022 NHTSA Recall No. : 22V-749 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Newmar Corporation Address : 355 North Delaware Street PO Box 30 Nappanee IN 46550 Company phone : 574-773-7791 Population : Number of potentially involved : 176 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2023 Newmar Super Star Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Super Star Class C motorhomes it was discovered that the rear tire size was printing incorrectly on the Federal tag which is printed and attached inside the motorhome by Newmar. The correct tire size is installed on the motorhome, this is only a printing error on the Federal tag which is required to be included on the motorhome per FMVSS 120. Super Star = 176 Production Dates : JUL 09, 2019 – JUL 20, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : On certain Newmar Super Star Class C motorhomes it was discovered that the rear tire size was printing incorrectly on the Federal tag which is printed and attached inside the motorhome by Newmar. The correct tire size is installed on the motorhome, this is only a printing error on the Federal tag which is required to be included on the motorhome per FMVSS 120. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR Description of the Safety Risk : Misinformation on the label could lead someone to replace the tire with the incorrect tire size if they do not also check the physical tire on the motorhome before replacing. Description of the Cause : Incorrect information was being pulled by the program used to print the labels with the tire size information Part 573 Safety Recall Report 22V-749 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Federal Compliance Label Component Description : Label applied to motorhome for compliance with FMVSS 120 Component Part Number : NR Supplier Identification : Component Manufacturer Name : Newmar Corp Address : 355 N. Delaware St PO Box 30 Nappanee 46550 Country : United States Chronology : Newmar Corporation is reporting this recall following the discovery of the incorrect rear tire size printing on our federal tag label by production when they were asked to re-print a label for a unit on 8/25/22. Production then checked a label for a motorhome going through production at that time and the label also printed the incorrect rear tire size. Newmar IT department was notified of the problem on 8/25/22 and after looking into the issue it was discovered that all the information in our Engineering specifications called out the correct size for the rear tire but the program pulling the information from the Engineering specification was not printing it correctly on the label. Production was asked on 9/6/22 to print some sample labels from different Super Star unit numbers and each label printed showed the incorrect rear tire size. After going back in the Engineering history for the Super Star product it was discovered that a Engineering Change Order was done on 4/2/2019 which changed the rear tire size to be different from the front tire size on the Super Star product and from that point forward the label was printing the incorrect information. Newmar IT department was able to identify the printing error and the problem was corrected on 9/13/22 with every label since that time for the Super Star product printing the rear tire size correctly. All of this information was presented to the Safety Committee on 10/5/2022 and at that time it was decided to file a recall for this issue. Part 573 Safety Recall Report 22V-749 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : Newmar Corporation will be conducting this recall in its entirety. Units identified as having the incorrect rear tire size information printed on the federal tag label will have new labels printed and provided to customer/ dealer for installation in the motorhome. All new labels and installation will be at no cost to customer. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Newmar will notify customers and dealers on or before 60 days from the date of this filing. Planned Dealer Notification Date : DEC 06, 2022 – DEC 06, 2022 Planned Owner Notification Date : DEC 06, 2022 – DEC 06, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-749 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Newmar Corporation Submission Date : NOV 18, 2022 NHTSA Recall No. : 22V-749 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Newmar Corporation Address : 355 North Delaware Street PO Box 30 Nappanee IN 46550 Company phone : 574-773-7791 Population : Number of potentially involved : 176 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2023 Newmar Super Star Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Super Star Class C motorhomes it was discovered that the rear tire size was printing incorrectly on the Federal tag which is printed and attached inside the motorhome by Newmar. The correct tire size is installed on the motorhome, this is only a printing error on the Federal tag which is required to be included on the motorhome per FMVSS 120. Super Star = 179 Production Dates : JUL 09, 2019 – JUL 20, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : On certain Newmar Super Star Class C motorhomes it was discovered that the rear tire size was printing incorrectly on the Federal tag which is printed and attached inside the motorhome by Newmar. The correct tire size is installed on the motorhome, this is only a printing error on the Federal tag which is required to be included on the motorhome per FMVSS 120. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR Description of the Safety Risk : Misinformation on the label could lead someone to replace the tire with the incorrect tire size if they do not also check the physical tire on the motorhome before replacing. Description of the Cause : Incorrect information was being pulled by the program used to print the labels with the tire size information Part 573 Safety Recall Report 22V-749 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Federal Compliance Label Component Description : Label applied to motorhome for compliance with FMVSS 120 Component Part Number : NR Supplier Identification : Component Manufacturer Name : Newmar Corp Address : 355 N. Delaware St PO Box 30 Nappanee 46550 Country : United States Chronology : Newmar Corporation is reporting this recall following the discovery of the incorrect rear tire size printing on our federal tag label by production when they were asked to re-print a label for a unit on 8/25/22. Production then checked a label for a motorhome going through production at that time and the label also printed the incorrect rear tire size. Newmar IT department was notified of the problem on 8/25/22 and after looking into the issue it was discovered that all the information in our Engineering specifications called out the correct size for the rear tire but the program pulling the information from the Engineering specification was not printing it correctly on the label. Production was asked on 9/6/22 to print some sample labels from different Super Star unit numbers and each label printed showed the incorrect rear tire size. After going back in the Engineering history for the Super Star product it was discovered that a Engineering Change Order was done on 4/2/2019 which changed the rear tire size to be different from the front tire size on the Super Star product and from that point forward the label was printing the incorrect information. Newmar IT department was able to identify the printing error and the problem was corrected on 9/13/22 with every label since that time for the Super Star product printing the rear tire size correctly. All of this information was presented to the Safety Committee on 10/5/2022 and at that time it was decided to file a recall for this issue.On 11/16/2022 while running the final coach population list prior to mailing customer and dealer letters it was discovered that the total population for units involved should be revised to179 units. Part 573 Safety Recall Report 22V-749 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : Newmar Corporation will be conducting this recall in its entirety. Units identified as having the incorrect rear tire size information printed on the federal tag label will have new labels printed and provided to customer/ dealer for installation in the motorhome. All new labels and installation will be at no cost to customer. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Newmar will notify customers and dealers on or before 60 days from the date of this filing. Planned Dealer Notification Date : DEC 06, 2022 – DEC 06, 2022 Planned Owner Notification Date : DEC 06, 2022 – DEC 06, 2022 * NR – Not Reported
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