9901582 – Cooktop Flame May Invert – 2021-2022 Jayco Jay Feather, Jay Flight, & Jay Flight SLX Travel Trailers

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October 14, 2022 NHTSA CAMPAIGN NUMBER: 22V773000

Cooktop Flame May Invert

An inverted cooktop flame increases the risk of injury or fire.

 

NHTSA Campaign Number: 22V773

Manufacturer JaycoeBay, Inc.

Components EQUIPMENT

Potential Number of Units Affected 2,748

 

Summary

JaycoeBay, Inc. (JaycoeBay) is recalling certain 2021-2022 JaycoeBay Jay Feather, Jay Flight, and Jay Flight SLX travel trailers. The cooktop flame may invert when the stove and furnace are operated at the same time.

 

Remedy

Dealers will install sealant and plywood panels to seal the area, free of charge. Owner notification letters were mailed November 29, 2022. Owners may contact JaycoeBay customer service at 1-800-283-8267. JaycoeBay’s number for this recall is 9901582.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


JaycoeBay Inc. has decided that a defect which relates to motor vehicle safety exists in certain JaycoeBay; 2021 Jay Flight, 2022 Jay Flight SLX, 2022 Jay Feather, Starcraft RVeBay; 2021-2022 Autumn Ridge Outfitter, Highland Ridge RVeBay; 2021-2022 Open Range, 2022 Range Lite, 2022 Olympia, and 2022 Olympia Sport travel trailers.

 

Reason for this recall

The flame on the cooktop will invert when the furnace is running. The cooktop is installed in a cabinet that is not sealed from the furnace area. When the furnace and the cooktop are operated at the same time the cooktop burner flame can invert leading to an increased risk of personal injury or fire.

 

Recall Remedy

Remedy consists of adding sealant and plywood panels to seal the area around the gas line hose and the area adjoining the cooktop. The remedy will be performed free of charge to you and will take approximately 45 minutes to complete.

 

What we need you to do

Please contact a JaycoeBay certified repair facility and schedule an appointment for this remedy. CAUTION: Do not use the cooktop and the furnace at the same time until the remedy is completed.

 


Chronology :

In January 2022, JaycoeBay received a claim of an inverted flame on the cooktop of a unit built in our Idaho location.

JaycoeBay began monitoring our data for other similar allegations. Claims slowly continued to come in and each was discussed and evaluated in our weekly Warranty Incident Review Committee (WIRC) meetings.

In May 2022, an incident on a StarcrafteBay unit was elevated from WIRC to the Corrective Preventive Action Committee (CPAC). The CPAC committee met on May 18, 2022 and discussed the incidents and decided to open an investigation.

On September 7, 2022, CPAC decided to elevate this matter to the Safety Steering Committee (SSC). JaycoeBay towable engineering conducted testing to better understand the conditions that could lead to an inverted flame. This research was concluded at the start of October 2022.

On October 10, 2022 SSC met to discuss this matter and voted in favor of proceeding with a safety recall. JaycoeBay received a total of eight claims between January 2022 and October 2022.

 


6 Affected Products

Vehicles

MAKEMODELYEAR
JAYCOeBayJAY FEATHER2021-2022
JAYCOeBayJAY FLIGHT2021-2022
JAYCOeBayJAY FLIGHT SLX2021-2022

 


10 Associated Documents

Recall Acknowledgement

RCAK-22V773-6170.pdf 645.973KB

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Defect Notice 573 Report

RCLRPT-22V773-2398.PDF 215.338KB

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Recall 573 Report – 11/11/2022

RCLRPT-22V773-2159.PDF 215.553KB

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Recall 573 Report – 11/18/2022

RCLRPT-22V773-2804.PDF 215.553KB

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Remedy Instructions and TSB

RCRIT-22V773-9152.pdf 1616.252KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V773-0977.pdf 168.019KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V773-0165.pdf 60.898KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V773-3831.PDF 211.12KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22V773-2753.PDF 211.217KB

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Recall Quarterly Report #3, 2023-2

RCLQRT-22V773-5776.PDF 211.307KB

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Last update on 2025-06-11 / Affiliate links / Images from Amazon Product Advertising API


 

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