A/C Bypass Pulley Bracket – Dorman 2001-2006 Hyundai Santa Fe & 1999-2005 Sonata

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January 16, 2018 NHTSA CAMPAIGN NUMBER: 18E004000

A/C Bypass Pulley Bracket may Crack and Fail

If the bracket cracks and fails, the vehicle may lose power steering assist, increasing the risk of a crash.

 

NHTSA Campaign Number: 18E004

Manufacturer DormaneBay Products, Inc.

Components EQUIPMENT

Potential Number of Units Affected 305

 

Summary

DormaneBay Products, Inc. (DormaneBay) is recalling certain DormaneBay A/C Bypass Pulley Brackets, part number 34283, and Solutions A/C Bypass Pulley Brackets, part number 660-2001-1. These brackets may crack under certain loading conditions.

 

Remedy

DormaneBay will replace the A/C Bypass Pulley free of charge. The recall began on March 9, 2018. Owners may contact DormaneBay customer service at 1-800-523-2492.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


IMPORTANT SAFETY RECALL

NHTSA Recall No. 18E-004

 

Joe Smith
123 Any Street
Hometown, PA 12345
Reimbursement code: AC0118XXX

 

Dear Customer:

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

DormaneBay Products has decided that a defect, which relates to motor vehicle safety, may exist in certain aftermarket replacement A/C Bypass Pulley assemblies.  As a result of this determination, DormaneBay Products is recalling part numbers 34283 and 660-2001-1, which were sold for replacement use on the following makes and models:

MakeModel YearConfiguration
HyundaieBaySanta Fe2001-2006V6 2.7L (2656cc)
HyundaieBaySonata2002-2005V6 2.7L (2656cc)
HyundaieBaySonata1999-2001V6 2.5L (2493cc)

 

Only A/C Bypass Pulley assemblies with the part numbers stated above are included in the recall.  These A/C Bypass Pulley assemblies were sold as an alternative to replacing to the entire AC Compressor and therefore, eliminated the function of the air conditioning in the vehicle.   

Remedy: DormaneBay Products wishes to correct the functionality of as many subject parts as possible.  DormaneBay believes that you currently own or have previously owned a motor vehicle in which one of these parts was installed.  DormaneBay will provide a replacement part and if necessary, will reimburse for the repair at a repair facility, for labor to replace the DormaneBay part.  The replacement of the A/C Bypass Pulley should take less than 1 hour, by a skilled service technician.  Please contact DormaneBay Products at 1-800-523-2492 and press 5, to help determine if the part you have is a DormaneBay part.

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy.  In order to qualify for this reimbursement, you must send original invoices and receipts to: 

DormaneBay Products, Inc.,
Attn: A/C Bypass Pulley
3400 East Walnut Street
Colmar, PA 18915

 

For more information please call our toll free hotline at 1-800-523-2492 and press 5. 

 

For those who previously owned vehicles with these parts:

Please provide confirmation that the vehicle is no longer in your possession.

Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

We regret any inconvenience that this action may cause you.   However, DormaneBay considers your safety and the safety of others a top priority. If your dealer or independent automotive repair facility is unwilling or is unable to remedy this defect within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236; (TTY: 1-800-4249153); or go to https://www.safercar.gov.

 

Thank you for your patience and support in helping us to keep you safe.

 

Sincerely,

 

Michael Campana

Director of Quality


2 Affected Products

Equipments

DORMANeBayA/C BYPASS PULLEY BRACKET03/14/2017 – 11/20/2017
SOLUTIONSA/C BYPASS PULLEY BRACKET03/14/2017 – 11/20/2017

 


11 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-18E004-6197.pdf 184.631KB

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Recall 573 Report- Amendment 1

RCLRPT-18E004-3662.PDF 215.33KB

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Recall Acknowledgement

RCAK-18E004-8307.pdf 246.187KB

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Defect Notice 573 Report

RCLRPT-18E004-3595.PDF 215.318KB

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Recall 573 Report- Amendment 2

RCLRPT-18E004-3637.PDF 215.94KB

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Recall Quarterly Report- Report #1, 2018-1

RCLQRT-18E004-0904.PDF 214.503KB

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Recall Quarterly Report #2, 2018-2

RCLQRT-18E004-0342.PDF 214.604KB

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Recall Quarterly Report #3, 2018-3

RCLQRT-18E004-2840.PDF 211.308KB

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Recall Quarterly Report #4, 2018-4

RCLQRT-18E004-7251.PDF 211.414KB

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Recall Quarterly Report #5, 2019-1

RCLQRT-18E004-0154.PDF 211.524KB

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Recall Quarterly Report #6, 2019-2

RCLQRT-18E004-4701.PDF 211.613KB

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