โThis site contains affiliate links for which OEMDTC may be compensatedโ |
October 21, 2022 NHTSA CAMPAIGN NUMBER: 22V797000
Steering Column Pinch Bolt Improperly Secured
An improperly secured steering column shaft pinch bolt can bind, causing a sudden loss of steering and increasing the risk of a crash.
NHTSA Campaign Number: 22V797
Manufacturer Autocar, LLC
Components STEERING
Potential Number of Units Affected 2,136
Summary
Autocar, LLC (Autocar) is recalling certain 2021-2023 Autocar Xpeditor vehicles. The steering column shaft pinch bolt may be improperly secured.
Remedy
Dealers will replace the steering column shaft pinch bolt, free of charge. Owner notification letters were mailed on December 19, 2022. Owners may contact Autocar customer service at 1-888-218-3611. Autocar’s number for this recall is ACX-2206.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
December 2022
SAFETY RECALL BULLETIN
NHTSA RECALL 22V797
AUTOCAR, LLC SAFETY RECALL ACX-2206
SUBJECT:
Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in certain Xpeditor (ACX) chassis. The steering column shaft pinch bolts may not be properly secured.
SAFETY RECALL INFORMATION:
This Recall bulletin provides instructions regarding replacement and securing of the steering column shaft pinch bolts.
VEHICLES AFFECTED:
There are 2136, 2021-2023 model year ACX (Xpeditor) chassis manufactured between January 4, 2021, and April 1, 2022, with non-sequential serial numbers in the range of 234541 through 241051. To determine if a vehicle is affected by this Recall, log in to the Autocar Warranty Management System at www.autocartruck.com. From the main menu, select โView Recalls/ Service Programsโ and look for the Autocar Recall number above. A spreadsheet file will be accessible with the VIN list of affected vehicles. Alternatively, to determine if a single vehicle is affected, select โVIN Profileโ from the main menu in the Autocar Warranty Management System. In the โChassis Numberโ field, enter the last 6 of the VIN. Once the VIN profile is displayed, scroll down to the โRecall/Service Program Informationโ section to determine if the Recall is open.
REQUIRED PARTS:
(1) S3812000K003 Service Kit
(2) S3810009-001 Bolt and nut
1. Follow all lockout/tagout procedures and verify the battery disconnect switch is in the โOFFโ position. If the unit is not equipped with a battery disconnect switch, disconnect the battery cables beginning with the negative cables, followed by the positive cables.
Note: Due to design variations, the steering column shaft illustrations are for reference only and may differ from your specific application.
2. Unlock and open the cab doors and locate the steering column shaft (see Figures 1, 2 and 3).
3. Remove and discard the steering column pinch bolt and nut at the base of the steering column or miter box (see Figures 1, 2 and 3).
4. Verify the steering column shaft is fully installed onto the steering column. At the base of the steering column or miter box, install (1) S38100009-001 bolt and nut, verify the bolt passes through the groove of the steering column and tighten to 75 Lbs.-ft. of torque (see Figure 4).
5. Close the cab doors.
6. Raise the cab in accordance with the following safety precautions and procedures.
7. Locate the steering miter box and steering column shaft (see Figures 5 and 6).
8. Remove and discard the steering column shaft pinch bolt and nut at the miter box.
9. Verify the steering column shaft is properly installed. Install (1) S38100009-001 Bolt and nut at the steering column miter box,verify the bolt passed through the groove in the miter box shaft and tighten to 75 Lbs.-ft. of torque (see Figure 4).
10. Lower the cab.
11. Turn on the battery disconnect or reconnect the battery cables beginning with the positive cables, followed by the negative cables.
12. Repairs are complete.
Chronology :
August 2, 2022, during a routine inspection Autocar personnel identified a steering column shaft improperly installed and an investigation was begun.
September 30, 2022-October 11, 2022, all suspect units were quarantined and inspected, Autocar personnel identified two steering column shafts improperly installed and a clean point was established for production.
October 14, 2021, all relevant information was presented to Autocar management team and out of an abundance of caution Autocar decides to perform a voluntary safety recall.
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
AUTOCAR | XPEDITOR | 2021-2023 |
10 Associated Documents
Recall Acknowledgement
RCAK-22V797-9756.pdf 645.112KB
Defect Notice 573 Report
RCLRPT-22V797-8095.PDF 215.206KB
Remedy Instructions and TSB
RCRIT-22V797-6310.pdf 1468.844KB
Safety Bulletin
RCSB-22V797-6166.pdf 1468.844KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V797-1501.pdf 106.052KB
Manufacturer Reimbursement Plan
ISSUED Owner Notification Letter(Part 577)
RCONL-22V797-5419.pdf 143.038KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V797-3193.PDF 211.137KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V797-0807.PDF 211.237KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V797-5516.PDF 211.322KB
Latest Recalls Documents
- PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
- DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
- LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
- PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
- COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
- Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
- Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
- Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ยฑ 4%
- Accessories included: 1/2" Drive 5" long Extension Bar
- Simple and Reliable: โClickโ sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
- High Precision and Quick Reading: 3/8 torque wrench has high contrast and dual range scale( 5-45 Ft-Lb/6.8-61 Nm),making it clear and easy to read. We have professional torque wrench production technology, and after 20000 tests, the calibration error range of the torque wrench is around 3%, making it an essential helper for you
- Safe and Reliable Operation: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque
- Good Quality and Durable Material: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel.We use the quality materials which are resist corrosion and are durable
- Quick Torque Setting: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using
- Easy to Store and Widely Use: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and torque wrench is suitable for repairing cars and motorcycles, which are essential maintenance tools for car owners
- Portability: durable case for portability or storage
- Added comfort: bi-material handle for comfort and grip
- Hassle free use: locking feature adjusts quick and easily for hassle free use
- Quick identification: scales stamped into housing showing inch and metric torque setting
- Meets or exceeds ASME specifications
- Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
- Wrench emits a click that can be heard and felt when the preset value is reached
- Permanently marked, high-contrast dual-range scale is easy to read, even in low light
- Reversible ratchet head drives in both directions and measures torque in clockwise direction
- Durable all-steel construction has no plastic parts to break or wear out
- 3Pcs Torque Wrench Set: The calibration error range is around 3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240 in.lb, 3/8 inch 5-45 ft.lb, 1/2 inch 20-160 ft.lb.
- Safe and Reliable: When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
- Quick Release Button: This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
- Easy to Set: First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
- Widely Use: The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We insist on bringing customers a good shopping experience.
- ยฑ3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ยฑ3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
- PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
- DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range๏ผft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
- ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5ยฐ ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
- EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.
- Please contact us on Amazon Seller Support, we can give you 24h online after-sale service if you have any problem. We hope to help you solve and make you satisfied.
- !!!Attention!!!: 1,Torque wrench cannot be used to remove the nut, because the sudden torque for removing is much higher. 2,Keep the set value proper, avoid to set a small value but actual needs a bigger value, this can break the wrench 3, When not in use, always keep torque at the lowest setting. 2,when in use,keep the direction select in leftmost or rightmost position, not middle. 3,use just proper size socket and right direction button in case of skipping. 4,keep all the package well in case of returning in the future. 5,do not use excessive force during use to avoid affecting the accuracy of torque and even damaging the wrench.
- ใEasy to useใ: Our torque wrench 1/2 feature high contrast and dual unit measurement for easy reading and setting of the required torque.Turn the bottom knob to make it in unlocked state, then turn the handle to set the torque, and finally lock the bottom knob.Adjusting the head paddle allows the 1/2 inch torque wrench to be used in both directions.
- ใSafe and reliableใ: When the set torque value is reached, the automotive torque wrench will emits "Click" sound to remind you to stop applying force to prevent over torque damage to your items. Also the knurled handle provides non-slip operation.
- ใPracticality of accessoriesใ: 1/2 inch Torque wrench set with 5-Inch extension bar and 1/2" drive to 3/8" drive adapter,which can help to take the screw or nut out in deep space.Use this dual direction torque wrench can easy to deal with car or bike repairing problem.
- ใHigh Precision & Easy ReadingใWith a dual-range scale of 20-240 in.lb/2.3-27.1 Nm, this inch pound torque wrench provides quick and precise readings, ideal for precision tasks in electronics, bicycles, and light machinery requiring lower torque levels.
- ใ "Click" TypeใThe 'Click' Type design of torque wrench produces a distinct sound or sensation to indicate when the fastener is properly tightened. When using the 1/4 torque wrench, turn it slowly, steadily, and smoothly, stopping when you hear or feel the click.
- ใDurable ConstructionใThe aluminum shaft of this bike torque wrench offers superior fatigue resistance for higher and more precise usage compared to traditional materials. It also features a high-quality steel spring and chromium-molybdenum steel handle for rust prevention, ensuring durability and a longer lifespan.
- ใEasy Torque SettingใTo set the torque value, pull down and hold the locking knob, then adjust to the desired value. Release the knob to lock the torque setting. When not in use, set the torque key to the minimum value to maintain the bicycle torque wrench.
- ใConvenient Storage & Versatile UseใThis torque wrench set comes in a sturdy plastic shell storage box for convenient storage and organization. It is suitable for repairing various parts of a bicycle, including bolts, nuts, threaded components, handlebars, frames, brakes, and derailleurs. Additionally, it is backed by a 24-month warranty, with customer support available for any assistance needed.
- [๐๐๐๐๐๐๐๐] SUZUME torque wrenches are made of CR-V steel to ensure the durability of the torque wrench. The surface is also chrome-plated, which not only improves corrosion and wear resistance, but also gives the torque wrench set automotive a mirror-like luster, adding a touch of eye-catching beauty. For the handle, we chose a lightweight aluminum alloy, whose low-density characteristics greatly reduce the overall weight of the tool, making it easier to operate.
- [๐๐๐๐ ๐๐๐๐๐๐๐๐]The SUZUME 3PCS torque wrench set, covering torque wrench 1/2 drive,torque wrench 3/8 drive and 1/4 torque wrench, is each a commitment to superior workmanship. After rigorous fatigue testing, this torque wrench kit can withstand more than 10,000 repeated uses and still maintain an incredible ยฑ3% accuracy, which means you can use them with confidence and without worrying about re-calibration.
- [๐๐จ๐ฎ๐ ๐๐ฅ๐ข๐๐ค] SUZUME torquimetro are designed with a bi-directional ratchet head that makes it easy to apply precise torque, whether you operate the wrench clockwise or counterclockwise. When your operation reaches the preset torque value, the wrench will immediately emit a clear "click" sound, accompanied by a vibration, to ensure that you can sense and stop the operation at the first time, avoiding damage to bolts, nuts and even torque wrench' due to excessive application of force.
- [๐๐ฎ๐๐ฅ-๐๐๐๐ฅ๐๐ฌ] precision at a glance! SUZUME strives for perfection in every detail of every product. Every click torque wrench is equipped with a clearly visible torque scale that makes setting and reading torque values effortless. We use laser printing technology to ensure the durability of these scales, so you don't have to worry about the values becoming blurred by wear and tear, even under frequent use over a long period of time.
- [๐๐๐ซ๐ฏ๐ข๐๐]We understand that superior products and service are the key to earning your trust. That's why SUZUME products are backed by a comprehensive aftermarket service, our commitment to quality and your peace of mind. Our mission is very clear - 'Your Reliable Tool Partner' Our team will respond promptly to any questions you have and resolve your queries and problems quickly.
SEOCONTENT-START
4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375 General Recall Reimbursement Plan I. Introduction Pursuant to 49 U.S.C. 30120(d), 49 C.F.R. Parts 573 and 577, and other applicable requirements, Autocar, LLC and Autocar Industries, LLC (collectively โAutocarโ) hereby provides the National Highway Traffic Safety Administration (โNHTSAโ) its general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall. As set forth at 49 C.F.R. 573.6(c)(8)(i) and 49 C.F.R 573.13, the following information sets forth Autocarโs general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safety-related defects or noncompliance. II. Reimbursement Notification Autocarโs notice to a vehicle owner in accordance with 49 C.F.R. Part 577 will indicate whether Autocar is offering a refund. A vehicle owner will be eligible for reimbursement if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. As set forth at 49 C.F.R 573.13(c)(2), the ending date shall be 10 calendar days after the date on which Autocar mailed the last of its Part 577 notifications to owners in the United States, unless a specific reimbursement plan is made available for a particular recall. Autocarโs notice will instruct owners to seek eligible reimbursement through Autocarโs Service & Warranties Department, at the following address or otherwise applicable business address: Autocar LLC Service & Warranties Department 551 S. Washington Street Hagerstown, Indiana 47346 Owners will also be instructed that they may contact Autocar by telephone (toll free) at 888-218-3611 or 877-973-3486 NHTSAโs regulations (see 49 C.F.R. 573.13(c)) permit Autocar to identify a beginning date for reimbursement eligibility. Accordingly, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Autocar puts its owners and customers first, and therefore, the company has generally has not firmly established such a beginning date for reimbursement eligibility, and as of the date of this policy, does not presently anticipate changing this general policy. Should Autocar determine (as NHTSA permits) that a beginning date is appropriate, Autocar will indicate that date in the specific reimbursement plan for that particular recall. As permitted by 49 C.F.R. 577.11(e), Autocar may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by NHTSA. 4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375 III. Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: โข The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall; or, โข The costs of the part(s) for the remedy (to be no more than the manufacturerโs list retail price for authorized part(s)), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste), and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for each replacement item (limited to the amount of the retail list price of each defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was subject to the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. As set forth at 49 C.F.R. 573.13(d)(1), costs incurred by the owner within the period during which Autocarโs original or extended warranty would have provided for a free repair of the defect or noncompliance will not be eligible for reimbursement. IV. Entity Authorized to Provide Reimbursement Autocar will directly reimburse owners, unless a specific reimbursement plan is made available for a particular recall, and will encourage owners to pursue requests for reimbursement directly through its Service & Warranties Department to expedite reimbursement, as set forth above in Section II. In whatever manner the request for reimbursement is made, under this Plan or a specific reimbursement plan, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. V. Required Documentation The reimbursement determination will depend upon the information provided by the owner. As set forth at 49 C.F.R. Part 573.13(d)(4), the owner must submit all of the following information: โข Claimantโs name and mailing address; โข For motor vehicles, the vehicle identification number (or โVINโ), vehicle make, model, and model year; โข For replacement equipment, a description of such equipment or, for tires, the model and size; โข Identification of the applicable recall (either Autocarโs recall number, or NHTSAโs applicable recall campaign number); โข Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained; 4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375 โข An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Autocar may require the claimant to separately identify costs that are eligible for reimbursement. โข If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or that the warranty repair did not correct the problem related to the recall. Failure to submit all of the above information may result in denial of the reimbursement request. VI. Additional Information The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Autocar. As set forth at 49 C.F.R. 573.6, this general reimbursement plan will be incorporated into notifications by reference. Information specific to a particular recall also may be incorporated into the Part 573.6 notification. VII. Response to Requests for Reimbursement Autocar will act upon requests for reimbursement as follows: โข Autocar will act upon a claim for reimbursement within 60 days of its receipt. If Autocar denies the claim, Autocar will send a notice to the claimant within 60 days of receipt of the claim that includes a clear, concise statement of the reasons for the denial. โข If a claim for reimbursement is incomplete when originally submitted, Autocar will advise the claimant within 60 days of receipt of the claim of the documentation that is needed and offer an opportunity to resubmit the claim with complete documentation. Reimbursement shall be in the form of a check from Autocar. VIII. Miscellaneous Autocar will make a copy of this plan available to the public, upon request. As permitted by 49 C.F.R. 573.13(m), Autocar will not reimburse owners for recalls based solely on noncompliant or defective labels. As set forth at 49 C.F.R. 573.13(n), reimbursement for a pre-notification remedy will not be provided to an owner if, in the case of a motor vehicle or replacement equipment other than a tire, it was bought by the first purchaser more than 15 calendar years before notice is given under 49 U.S.C. 30118(c) or an order is issued under section 49 U.S.C. 30118(b). In the case of a tire, this period shall be 5 calendar years. Dated: June 1, 2022
**************************************************************************************************************
Page 1 of 12 December 2022 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 ATTENTION: Service Managers / Parts Managers. SUBJECT: Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in certain Xpeditor (ACX) chassis. The steering column shaft pinch bolts may not be properly secured. SAFETY RECALL INFORMATION: This Recall bulletin provides instructions regarding replacement and securing of the steering column shaft pinch bolts. VEHICLES AFFECTED: There are 2136, 2021-2023 model year ACX (Xpeditor) chassis manufactured between January 4, 2021, and April 1, 2022, with non-sequential serial numbers in the range of 234541 through 241051. To determine if a vehicle is affected by this Recall, log in to the Autocar Warranty Management System at www.autocartruck.com. From the main menu, select โView Recalls/ Service Programsโ and look for the Autocar Recall number above. A spreadsheet file will be accessible with the VIN list of affected vehicles. Alternatively, to determine if a single vehicle is affected, select โVIN Profileโ from the main menu in the Autocar Warranty Management System. In the โChassis Numberโ field, enter the last 6 of the VIN. Once the VIN profile is displayed, scroll down to the โRecall/Service Program Informationโ section to determine if the Recall is open. REQUIRED PARTS: (1) S3812000K003 Service Kit (2) S3810009-001 Bolt and nut Page 2 of 12 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 December 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 TO OBTAIN PARTS: DO NOT submit a Solutions ticket. Verify that you have authorization from the customer to perform this work and send an e-mail to: warranty@autocartruck.com. Include: 1. VIN(s) (or) (last 6 digits of the VIN(s)) 2. Attention To Name 3. Ship To Address. SERVICE RESPONSIBILITY: Service sites must perform this Recall on affected vehicles at no charge to the owner regardless of vehicle mileage, age, or ownership. If a vehicle affected by this Recall is taken into or is currently in your vehicle inventory, or at your center for service, you must perform this Recall before the vehicle is sold or released to the owner. CLAIMS FOR REIMBURSEMENT: Submit a claim for reimbursement in accordance with Autocarโs Warranty Administration Manual with the following claim coding information. CLAIM CODING INFORMATION: Labor Operation Code Number Time Allowance SRT Description 64118-0-02 1.0 HR Steering Column Bolts Page 3 of 12 December 2022 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 SAFETY NOTICES: Allow the vehicleโs engine and cooling system to cool to ambient temperature before performing the repair procedure. A hot engine or cooling assembly may cause burns or other personal injury. Never rely on the hydraulic pressure to hold the cab in an open position. Always use the safety pin in the cab tilt lock tube to prevent serious personal injury or death. To prevent eye injury, always wear eye protection when performing vehicle maintenance, service or inspection. Before working on a vehicle, set the parking brake, place the transmission in neutral and block the wheels. Failure to do so can result in unexpected vehicle movement and can cause serious personal injury or death. Page 4 of 12 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 December 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Working on CNG/LNG Trucks If you store or dispense Compressed Natural Gas (CNG) or Liquefied Natural Gas (LNG), or if you work on CNG or LNG trucks, your location must be fully compliant with applicable codes, regulations and standards, including National Fire Protection Associate (NFPA) codes, Society of Automotive Engineers (SAE) standards, American National Standards Institute (ANSI) Natural Gas Vehicle (NGV) standards, the United States Code of Federal Regulations (CFR) and your state and local fire and other applicable codes (including, for example, the California Code of Regulations and the Texas Administrative Code). Contact your local fire department for guidance and additional compliance information. Technicians working on Autocar trucks with CNG or LNG engines must be trained in the proper repair of CNG and LNG trucks and engines and the safe storage and dispensing of CNG and LNG. Working on CNG Fuel Systems CNG fuel systems include a high pressure (3600 psi) system for fuel storage and a low pressure system (125 psi) for consumption by the engine. Understanding the characteristics of CNG and how the fuel system works will prevent injury and damage to persons and property. Attempting to operate or maintain any CNG fuel system without proper training is dangerous. Complete training and consult instructional bulletins from the CNG system suppliers, such as Agility Fuel Systemsโ Field Service Bulletin, Safely Working on CNG Fuel Systems. Welding and Hot Work Near CNG and LNG Trucks Welding, grinding, and other โhot workโ can be safely performed on or near a CNG or LNG vehicle, but certain precautions must be followed. Understand and perform the necessary precautions provided by the CNG system suppliers, such as Agility Fuel Systemsโ Field Service Bulletin, Welding and Hot Work Precautions Near CNG and LNG Vehicles. Page 5 of 12 December 2022 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 CNG Cylinders CNG fuel containers must meet Federal Motor Vehicle Safety Standard (FMVSS) 304 (Compressed Natural Gas Fuel Container Integrity) and/or ANSI/CSA NGV2 (Basic Requirements for Compressed Natural Gas Vehicle Fuel Containers). Both standards specify a detailed visual examination every three years. Truck owners are required to complete all necessary inspections, in accordance with the applicable standards and other resources, such as the Clean Vehicle Education Foundation and NGVAmericaโs Compressed Natural Gas (CNG) Container Visual Inspection Advisory. FMVSS 304 also requires that cylinders not be used after the end of life (EOL) date provided on the tank label. The EOL date is also displayed in the engine compartment and at the fueling connection of each truck. If there are any question as to proper decommissioning of a cylinder, contact the manufacturer, whose name and address is also required to be on the label. CNG Fuel Container Pressure Relief Devices (PRDs) PRDs must be properly maintained and positioned for safe operation of a CNG fuel system. Missing vent caps can allow moisture into PRDs and vent lines, which can freeze and damage these safety components. Debris which clogs the PRDs and/or vent lines can prevent proper function. PRDs must be positioned to vent upward, not outward, from a vehicle. Ensure that every truck owner completes periodic inspections of the PRDs and vent lines and systems, in accordance with guidance provided by the system component suppliers. Alert First Responders to CNG and LNG In the event of a fire or other emergency, alert first responders to the presence and location of CNG fuel systems, tanks and dispensers. Ensure that emergency personnel are aware of proper precautions, such as those provided in Agilityโs First Responder Guide: CNG and LNG Vehicle Fuel Systems. Page 6 of 12 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 December 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 LOCKOUT/TAGOUT PROCEDURES: Before entering the vehicle or vehicle body, read and follow OSHA regulations concerning entry and working in โCONFINED SPACEโ OSHA 1910.146 and โLOCKOUT/TAGOUTโ OSHA 1910.147. Follow OSHA regulations while performing any work on the vehicle. The vehicle must be disabled by the following steps before performing any work on the vehicle: 1. Place the transmission in NEUTRAL. 2. Set the parking brake. 3. Shut the engine OFF. 4. Lock cab doors, keep the key in your pocket. Block the wheels before entering the body or performing any work on the vehicle. 5. Turn the battery disconnect switch OFF, if equipped. 6. Completely drain the air from the primary/A system and secondary/B system by opening the drain valves on the air tanks themselves or by using the drain manifold if supplied. When draining the air tanks, do not look into the area where air is draining. Dirt or sludge particles may be expelled in the air stream and can cause eye injury. 7. Place magnetic โDANGERโ signs on both cab doors before entering the body or performing any work on the vehicle. 8. Take proper precautions before working under the vehicle. Use ramps approved for the weight of your vehicle, or use floor jacks and stands. Never work under a vehicle supported by jacks alone. Always use jack stands to support the vehicle. Page 7 of 12 December 2022 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 STEERING COLUMN BOLTS 1. Follow all lockout/tagout procedures and verify the battery disconnect switch is in the โOFFโ position. If the unit is not equipped with a battery disconnect switch, disconnect the battery cables beginning with the negative cables, followed by the positive cables. Note: Due to design variations, the steering column shaft illustrations are for reference only and may differ from your specific application. 2. Unlock and open the cab doors and locate the steering column shaft (see Figures 1, 2 and 3). Steering Miter Box Nut Pinch Bolt Steering Column Shaft Figure 1, Steering Column Shaft Page 8 of 12 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 December 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Steering Miter Box Nut Pinch Bolt Steering Column Shaft Figure 2, Steering Column Shaft Steering Column Pinch Bolt Nut Steering Column Shaft Figure 3, Steering Column Shaft Page 9 of 12 December 2022 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 3. Remove and discard the steering column pinch bolt and nut at the base of the steering column or miter box (see Figures 1, 2 and 3). 4. Verify the steering column shaft is fully installed onto the steering column. At the base of the steering column or miter box, install (1) S38100009-001 bolt and nut, verify the bolt passes through the groove of the steering column and tighten to 75 Lbs.-ft. of torque (see Figure 4). Steering Column or Miter Box Groove Pinch Bolt Figure 4 Page 10 of 12 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 December 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 5. Close the cab doors. 6. Raise the cab in accordance with the following safety precautions and procedures. Due to the danger of sustaining personal injury and/or damage to the vehicle, never attempt to raise the cab outdoors under extremely windy conditions. The strong wind conditions could force the cab beyond the normal limits of its travel. Remove or secure all loose articles and close all doors before raising the cab. The area above and ahead of the cab must be clear from obstructions. Place front wheels in a straight ahead position. Remove the pump handle from its storage on the inside of the cab near the driver or passenger seat. Place the selector lever on the hydraulic pump in the RAISE position. Insert the pump handle into the pump and operate the handle in an up and down motion. The hydraulic cab latches will open, then the hydraulic cylinders will lift the cab until the midpoint (top) is reached. Once the cab has reached its midpoint the cab will move forward to the fully open position. The safety pin in the cab tilt lock device must be installed when the holes line up in the sliding bar. Page 11 of 12 December 2022 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 7. Locate the steering miter box and steering column shaft (see Figures 5 and 6). Pinch Bolt Nut Steering Column Shaft Steering Miter Box Figure 5 Pinch Bolt Nut Steering Miter Box Steering Column Shaft Figure 6 Page 12 of 12 SAFETY RECALL BULLETIN NHTSA RECALL 22V797 AUTOCAR, LLC SAFETY RECALL ACX-2206 December 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 8. Remove and discard the steering column shaft pinch bolt and nut at the miter box. 9. Verify the steering column shaft is properly installed. Install (1) S38100009-001 Bolt and nut at the steering column miter box,verify the bolt passed through the groove in the miter box shaft and tighten to 75 Lbs.-ft. of torque (see Figure 4). 10. Lower the cab. 11. Turn on the battery disconnect or reconnect the battery cables beginning with the positive cables, followed by the negative cables. 12. Repairs are complete. Note: If you have questions or concerns regarding this Safety Recall, please contact Autocar technical support at 888-218-3611.
**************************************************************************************************************
ACF 00002 Rev. 000 551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230 IMPORTANT SAFETY RECALL This notice applies to your vehicle(s) with the VIN(s) indicated on the enclosed owner response cards. Dear Autocar Truck Owner: AUTOCAR, LLC RECALL ACX-2206 NHTSA RECALL 22V797 December 2022 This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Autocar, LLC has decided that a defect which relates to motor vehicle safety exists in 2136, 2021-2023 model year Xpeditor (ACX) chassis manufactured between January 4, 2021, and April 1, 2022, with non-sequential serial numbers in the range of 234541 through 241051. Our records indicate that your vehicle was manufactured within this time and may contain the defect described herein. MODELS AFFECTED: Autocar Xpeditor (ACX) MY 2021-2023 COMPONENTS AFFECTED: The steering column shaft pinch bolt may not be properly secured. SAFETY DEFECTS AND POTENTIAL RISKS: If the steering column shaft pinch bolt is not properly secured, it could come into contact with cab components and cause the steering to bind, resulting in a sudden loss of steering, increasing the risk of a crash. REPAIR REQUIRED: The steering column shaft pinch bolts will be replaced and secured at no charge. TIME REQUIRED FOR THE REPAIR: The labor time to repair your vehicle is 1.0 hour. WHAT YOU SHOULD DO: To have your vehicle repaired, contact your local authorized Autocar service site or email warranty@autocartruck.com. ACF 00002 Rev. 000 551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230 PRIOR REPAIRS: If you have previously paid for repairs relating to this recall you may be entitled to recover the amount you paid for those repairs. Submit a copy of all documentation supporting your claim to Autocar at the address set forth below in the “Assistance” section. NOTICE REGARDING LEASED VEHICLES: If you are a Lessor (as defined below) of a vehicle that is affected by this notice, you are obligated under federal law to provide a copy of this Notice to the lessee of such vehicle within 10 days of your receipt of this Notice. Further, you must maintain a record, which identifies the lessee(s) to whom you send a copy of this Notice, the date you send the Notice and the VIN of the vehicle that you have leased to the lessee(s). For purposes of this Notice, the term โLessorโ means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles, as of the date of this Notice. OWNER RECALL RESPONSE CARD: The enclosed Owner Recall Response Card identifies your vehicle. Please complete this postage-paid card and return it to Autocar. If you do not own, have sold or have traded the vehicle identified on the card, please indicate that on the postage-paid card and return it to Autocar. ASSISTANCE: If you need assistance with this recall, call our toll-free numbers below or write to Autocar at: Autocar, LLC Service & Warranty Departments 551 S. Washington St. Hagerstown, Indiana 47346 888-218-3611 (Toll Free) 877-973-3486 (Toll Free) You may also submit a complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 800-424-9153); or go to http://www.safercar.gov. We regret any inconvenience this recall may cause, but we hope you recognize Autocarโs concern for your safety and satisfaction with your vehicle. Sincerely, AUTOCAR, LLC
**************************************************************************************************************
ACF 00002 Rev. 000 551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230 IMPORTANT SAFETY RECALL AUTOCAR, LLC ACX-2206 NHTSA RECALL NO. 22V797 December 2022 TO: U.S. Distributors Dealer Principals, Service Managers, Warranty Managers, Parts Managers This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Autocar, LLC has decided that a defect which relates to motor vehicle safety exists in 2136, 2021-2023 model year Xpeditor (ACX) chassis manufactured between January 4, 2021, and April 1, 2022, with nonsequential serial numbers in the range of 234541 through 241051. Accordingly, a recall to address this issue is being initiated effective December 20, 2022. MODELS AFFECTED: Autocar Xpeditor (ACX) MY 2021 – 2023 COMPONENTS AFFECTED: The steering column shaft pinch bolt may not be properly secured. SAFETY DEFECTS AND POTENTIAL RISKS: If the steering column shaft pinch bolt is not properly secured, it could come into contact with cab components and cause the steering to bind, resulting in a sudden loss of steering, increasing the risk of a crash. REPAIR REQUIRED: The steering column shaft pinch bolts will be replaced and secured at no charge to the owner. REPAIR AVAILABLE: VIN profiles in the Autocar Warranty System will be updated to show the open recall on December 20, 2022, and a spreadsheet of the affected VINs will be available in the Warranty system. REMINDER: It is a violation of Federal law to sell or lease a vehicle covered by this recall notice unless the recall remedy has been completed. Substantial civil penalties apply to violations of this law. If you have any questions or concerns, please contact the Autocar Warranty Department at warranty@autocartruck.com. Sincerely, AUTOCAR, LLC
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-797 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Autocar, LLC Submission Date : OCT 21, 2022 NHTSA Recall No. : 22V-797 Manufacturer Recall No. : ACX-2206 Manufacturer Information : Manufacturer Name : Autocar, LLC Address : 551 S WASHINGTON STREET HAGERSTOWN IN 47346 Company phone : 7654895499 Population : Number of potentially involved : 2,136 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2023 Autocar ACX (Xpeditor) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : All Autocar Xpeditor units built withing the suspect time period are included. Production Dates : JAN 04, 2021 – APR 01, 2022 VIN Range 1 : Begin : 5VCACDAF0MC234541 End : 5VCACLDF4PC241051 โ Not sequential Description of Defect : Description of the Defect : The steering column shaft pinch bolt may not be properly secured. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the steering column shaft pinch bolt is not properly secured, it could come into contact with cab components and cause the steering to bind, resulting in a sudden loss of steering, increasing the risk of a crash. Description of the Cause : A manufacturing error resulted in the steering column shaft pinch bolt installation error. Identification of Any Warning that can Occur : Looseness, binding or and or bumping during turning. Involved Components : Part 573 Safety Recall Report 22V-797 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Autocar Steering Column Shaft Pinch Bolt Component Description : Autocar Steering Column Shaft Pinch Bolt Component Part Number : Autocar Steering Column Shaft Pinch Bolt Supplier Identification : Component Manufacturer Name : Autocar LLC Address : 551 S Washington St Hagerstown 47346 Country : United States Chronology : August 2, 2022, during a routine inspection Autocar personnel identified a steering column shaft improperly installed and an investigation was begun. September 30, 2022-October 11, 2022, all suspect units were quarantined and inspected, Autocar personnel identified two steering column shafts improperly installed and a clean point was established for production. October 14, 2021, all relevant information was presented to Autocar management team and out of an abundance of caution Autocar decides to perform a voluntary safety recall. Description of Remedy : Description of Remedy Program : The steering column shaft pinch bolts will be replaced at no charge to the owner. Autocar will voluntarily initiate an owner notification and recall of all affected vehicles. Autocar will distribute to owners of affected vehicles an Owner Notification Letter, which will describe the defect and provide instructions for scheduling the inspection/repair of the vehicle at no cost to the vehicleโs owner. The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Autocarโs General Reimbursement Plan, on file with the agency pursuant to 49 C.F.R. 573.6(c)(8)(i) and 49 C.F.R 573.13. How Remedy Component Differs from Recalled Component : The steering column shaft pinch bolts will be replaced and secured at no charge to the owner. Identify How/When Recall Condition was Corrected in Production : October 2022 Increased internal training, process improvements were put in place and Inspection points added to quality checks. Part 573 Safety Recall Report 22V-797 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Recall Schedule : Description of Recall Schedule : Dealer and owner notification will begin December 19, 2022, and end December 20, 2022 Planned Dealer Notification Date : DEC 19, 2022 – DEC 20, 2022 Planned Owner Notification Date : DEC 19, 2022 – DEC 20, 2022 * NR – Not Reported
SEOCONTENT-END
Last update on 2025-04-20 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.