71-04-18 – Tinted Windshield Non-Compliance Recall – 2012-2018 BMW Motorcycles

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NHTSA Campaign Number: 18E016
Manufacturer BMWeBay of North America, LLC
Components EQUIPMENT, VISIBILITY
Potential Number of Units Affected 1,571

 

Accessory Windscreen Glazing/FMVSS 205

The darker windscreen can inhibit the driver’s visibility, increasing the risk of a crash.

 

Summary

BMWeBay of North America, LLC (BMWeBay) is recalling certain Accessory Windscreens, sold for installation on various motorcycles. Specifically being recalled is Windscreen model number 8531917, sold for use on model year 2012-2018 F700GS motorcycles, Windscreen model number 8544629, sold for use on model year 2015-2018 R1200R motorcycles, Windscreen model number 8546224, sold for use on model year 2014-2018 S1000R motorcycles, Windscreen model number 8551929, sold for use on model year 2015-2018 S1000XR motorcycles, Windscreen model number 8554726, sold for use on model year 2013-2018 R1200GS motorcycles, Windscreen model number 8554727 sold for use on model year 2014-2018 R1200GS Adventure motorcycles, Windscreen model number 8556927, sold for use on model year 2015-2018 R1200RS motorcycles, Windscreen model number 8559548, sold for use on model year 2017-2018 R1200GS motorcycles and Windscreen model number 8561755, sold for use on model year 2012-2018 F800GS motorcycles. These windscreens have extra tinting on them that may reduce the rider’s visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, “Glazing Materials.”

 

Remedy

BMWeBay will notify owners, and dealers will replace the windscreen, free of charge. The recall is expected to begin May 10, 2018. Owners may contact BMWeBay customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


Date: April 3, 2018
Revised: May 9, 2018
Bulletin #: 71-04-18(R)

BMWeBay Motorrad USA
Parts Information Bulletin

Subject: Tinted Windshield Non-Compliance Recall

 

Situation

In the course of quality observations, BMWeBay Motorrad has established that for some motorcycles in the US markets, tinted windshields were offered as accessories and do not meet certain NHTSA requirements.

 

Series solution

Since April 2018 the affected tinted windshields are no longer offered in the US markets. See list below for affected part numbers.

 

Service solution

Notify customers who purchased the windshield of the need to carry out this service campaign for their motorcycle to be complaint with NHTSA standards. An example customer letter is attached for your use.  Please provide it to your customers.  For motorcycles that have not yet been delivered and have a windshield installed from the affected parts list, the service campaign must be carried out before delivery to customers.

In the case that a BMWeBay Motorrad accessory tinted windshield is installed on a customerโ€™s motorcycle from the affected parts list, it must be replaced with the standard windshield. The removed tinted windshield must be scrapped. The customer must be reimbursed for the purchase price (invoicing key 04) and a copy of the invoice must be attached to the warranty claim.

NOTICE

 

In case a replacement is required, the required parts specific to the motorcycle can be found in ETK under main group 46. The replacement must be done in accordance with the repair instructions for windshields according to the BMWeBay Motorrad Repair and Service Data which can be found in AIR.


 

NHTSA Statement

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.

Note also that substantial civil penalties apply to violations of the Safety Act.

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

 

Warranty processing Converting windshields

Defect code

77 46 90 00 00Replacing windshield

 

Flat rate unit number

00 60 248Replacing windshield, 3 FRU
+ 00 60 674Replacing windshield, 2 FRU

 

Part number

— — – — —Necessary parts – see list below and refer to repair manual (AIR) and ETK for necessary hardware

 

Affected Part NumbersReplacement Part Numbers
Part numberPart number
46 63 8 531 917 Windshield, small, tinted46 63 8 526 521 Windshield, small, clear
77 33 8 544 629 Windshield, sport, tinted46 63 8 534 281 Windshield, sport, clear
46 63 8 546 224 Windshield, sport, tinted46 63 8 534 176 Windshield, sport, clear
77 33 8 551 929 Windshield, tinted46 63 7 717 038 Windshield, clear
77 33 8 554 726 Windshield, tinted46 63 8 557 867 Windshield, clear
77 33 8 554 727 Windshield, high, tinted46 63 8 557 868 Windshield, high, clear
77 33 8 556 927 Windshield, tinted46 63 8 545 299 Windshield, clear
77 33 8 559 548 Windshield Rallye, tinted46 63 8 556 640 Windshield, Rallye, clear
77 33 8 561 755 Windshield, high, tinted46 63 7 694 991 Windshield, high, clear

 

Return Process for Dealer Stock

TEC118

Dealer inventory of these affected parts should not be sold or installed on any vehicle. Concerned are all parts delivered and shipped to date

Please return all part(s) to your facing Regional Distribution Center (RDC). Submit for return using YR26 damage claim with order reason BM2. A valid BMWeBay delivery and delivery item number must be entered, and TEC118 must appear in the text of your TEC claim.

TEC118 is valid from April 3, 2018 through April 17, 2018. The deadline for filing a claim under TEC118 is April 17, 2018. All parts must be returned to your facing RDC no later than May 1, 2018.

 

MORE QUESTIONS?

Contact Information:

Parts and Accessories Manager
Parts Specialist
Material Planning and Parts Logistics

Analyst

 


BMWeBay

IMPORTANT SAFETY RECALL โ€“ Remedy Available

This notice applies to your motorcycle, [INSERT VIN]

Recall Campaign No. 18E-016:  Dealer Accessory Windscreens

 

May 2018

 

Dear BMWeBay Owner / Lessee:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.  BMWeBay AG has decided that certain dealer accessory windscreens (for Model Year 2012-2018 BMWeBay F700GS and F800GS, 2013-2018 R1200GS, 2014-2018 S1000R and R1200GS Adventure, 2015-2018 R1200R, R1200RS, and S1000XR, and 2017-2018 R1200GS motorcycles), fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 205 (Glazing Materials).  Our records indicate that you are the owner of a potentially affected motorcycle.

 

Why are we contacting you?

We are pleased to inform you that we are ready to perform this recall.  If you purchased a dealer accessory windscreen for your motorcycle, please contact your authorized BMWeBay Motorcycle dealer immediately to schedule an appointment.  To locate your nearest BMWeBay motorcycle dealer, visit www.bmwmotorcycles.com/dealers.

 

What is the issue?

This Non-Compliance Recall involves the dealer accessory windscreen which does not conform to Federal requirements because it contains additional tinting in certain areas of the windscreen.  Due to the additional tinting, use of the accessory windscreen may inhibit the driverโ€™s visibility, and increase the risk of a crash.

 

If you are not the only rider of this motorcycle, please advise all other riders of this important information.

 

What will BMWeBay do?

The accessory windscreen will be replaced with one which conforms to Federal requirements.  This will be performed FOR FREE by your authorized BMWeBay motorcycle dealer, and will take approximately one hour.

 

What if the current motorcycle ownership information is incorrect?

You can update motorcycle ownership and contact information by completing the enclosed postage-paid card.  If you are a motorcycle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.

 

What if you have questions or experience problems?

For the latest updates to this recall, please visit www.bmwmotorcycles.com/recall.  Should you have any questions about this recall, please contact your authorized BMWeBay motorcycle dealer.  If you need additional assistance, contact BMWeBay Customer Relations and Services at 1-800-525-7417 or at CustomerRelations@bmwmotorcycles.com.  

 

If your BMWeBay motorcycle dealer is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey

Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153), or go to https://www.safercar.gov.

 

Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience.  We recommend always wearing a helmet and protective apparel when riding.

 

Sincerely,

 

BMWeBay of North America, LLC


71-04-18(R)

May 9, 2018

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71-04-18

April 3, 2018

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Owner Notification Letter

May 2018

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Update – Revision to tinted windshield non-compliance recall

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Recall Acknowledgement

March 23, 2018

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โ€œThis site contains affiliate links for which OEMDTC may be compensatedโ€
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