FL962 Incompatible Tires and Rims – 2020-2023 Freightliner & 2020-2022 Western Star

SEOCONTENT-START

Defect Information Report (Section 573.6) FL-962 Date of Submission: December 12, 2022 Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: Safety Defect X Non-Compliance Vehicle Information Model Yr. Start: 2019 Model Yr. End: 2023 Make: Freightliner, Western Star Model: 114SD, 122SD, 4700, 4900, M2, Cascadia Production Dates: Begin: 10/30/2018 End: 06/06/22 Type: Truck/Tractor Descriptive Information: All vehicles listed in DTNA’s database as having been built with the particular unique low-volume tire and rim combinations. Number potentially involved: 49 Estimated percentage of involve with defect: 100% Defect Description Describe the defect: On the affected vehicles, the tire/rim combination was not on the approved lists from allowable tire and rim associations or listed as approved by the tire manufacturer at the time of sale, as required by FMVSS 120. If a noncompliance, provide the applicable FMVSS: FMVSS 120 Describe the safety risk: Failure to meet the standard without getting tire manufacturer approval increases the risk of improper tire performance and ultimately an accident. Identify any warning, which can precede or occur: Discernable Tire Wear If applicable, identify the manufacture of the defective or noncompliant component: Tire and Rim Combination Involved Components Component Name: Michelin 290/60R22.5 Tires, Continental 290/60R22.5 Tires Component Description: 290/60R22.5 Tires on 8.25” Wide Rims Component Part Number: 290/60R22.5 Tires Supplier Identification: Andy Cassity Michelin North America OE Product Technical Manager 1 Parkway South, Greenville SC 29615 Mobile: 864-884-0064 andy.cassity@michelin.com Campos Tiago Continental Tire the Americas, LLC 1830 MacMillan Park Dr. Fort Mill, SC 29707 Mobile: 803-207-2884 Tiago.Campos@conti-na.com Component Manufacturer: Michelin and Continental Chronology of Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision. On December 6, 2022 DTNA was made aware of a potential tire rim mismatch through an internal checking process; no reports of issues nor accidents were reported in the field. DTNA started an investigation right away, and it was discovered that the tires installed on the affected population were not on the approved manufacturer’s list when used in conjunction with 8.25″ rims. Upon determining the existence of a noncompliance, on December 12, 2022 DTNA decided to conduct a non-compliance recall. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. Vehicles with suspect tire/rim combinations will be replaced with tires approved for this tire/rim combination. Replacements will be made by Daimler Truck North America authorized service facilities. Customer notification will be done by first class mail using Daimler Truck North America records to determine the customers affected. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized deal. Identify the Recall Schedule Describe the recall schedule for notifications: Customer notification will be made by first class mail using Daimler Truck North America records to determine the customers affected. Planned Dealer Notification Begin Date: 2/12/2023 Planned Dealer Notification End Date: 2/12/2023 Planned Owner Notification Begin Date: 2/12/2023 Planned Owner Notification End Date: 2/12/2023 Manufacture’s identification code for this recall (if applicable): FL-962 DTNA Representative; Tiffani Torgeson Manager Compliance and Regulatory Affairs

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-919 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : DEC 16, 2022 NHTSA Recall No. : 22V-919 Manufacturer Recall No. : FL-962 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 49 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2023 Freightliner 114SD Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with the particular unique low-volume tire and rim combinations. Production Dates : JUL 30, 2019 – JUN 06, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Freightliner 122SD Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with particular unique lowvolume tire and rim combinations. Production Dates : MAY 03, 2022 – MAY 03, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2021 Freightliner Cascadia Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with the particular unique low-volume tire and rim combinations. Production Dates : NOV 14, 2020 – DEC 21, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-919 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2019-2022 Western Star 4900 Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with the particular unique low-volume tire and rim combinations. Production Dates : NOV 08, 2018 – JUL 13, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2019-2023 Freightliner Business Class M2 Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with the particular unique low-volume tire and rim combinations. Production Dates : OCT 30, 2018 – FEB 09, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2020-2020 Western Star 4700 Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with the particular unique low-volume tire and rim combinations. Production Dates : FEB 09, 2019 – FEB 09, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : On the affected vehicles, the tire/rim combination was not on the approved lists from allowable tire and rim associations or listed as approved by the tire manufacturer at the time of sale, as required by FMVSS 120. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR Description of the Safety Risk : Failure to meet the standard without getting tire manufacturer approval increases the risk of improper tire performance and ultimately an accident. Description of the Cause : NR Identification of Any Warning that can Occur : Discernable Tire Wear Part 573 Safety Recall Report 22V-919 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Michelin 290/60R22.5 ,Continental 290/60R22 Tires Component Description : 290/60R22.5 Tires on 8.25” Wide Rims Component Part Number : 290/60R22.5 Tires Supplier Identification : Component Manufacturer Name : Michelin North America Address : 1 Parkway South Greensville South Carolina 29615 Country : United States Chronology : On December 6, 2022 DTNA was made aware of a potential tire rim mismatch through an internal checking process; no reports of issues nor accidents were reported in the field. DTNA started an investigation right away, and it was discovered that the tires installed on the affected population were not on the approved manufacturer’s list when used in conjunction with 8.25″ rims. Upon determining the existence of a noncompliance, on December 12, 2022 DTNA decided to conduct a non-compliance recall. Description of Remedy : Description of Remedy Program : Vehicles with suspect tire/rim combinations will be replaced with tires approved for this tire/rim combination. Replacements will be made by Daimler Truck North America authorized service facilities. Customer notification will be done by first class mail using Daimler Truck North America records to determine the customers affected. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized deal. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Part 573 Safety Recall Report 22V-919 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Truck North America records to determine the customers affected. Planned Dealer Notification Date : FEB 12, 2023 – FEB 12, 2023 Planned Owner Notification Date : FEB 12, 2023 – FEB 12, 2023 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-919 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : DEC 12, 2022 NHTSA Recall No. : 22V-919 Manufacturer Recall No. : FL-962 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 49 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2023 Freightliner 114SD Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with the particular unique low-volume tire and rim combinations. Production Dates : JUL 30, 2019 – JUN 06, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Freightliner 122SD Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with particular unique lowvolume tire and rim combinations. Production Dates : MAY 03, 2022 – MAY 03, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2020 Western Star 4700 Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with the particular unique low-volume tire and rim combinations. Production Dates : FEB 09, 2019 – FEB 09, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-919 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2019-2022 Western Star 4900 Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with the particular unique low-volume tire and rim combinations. Production Dates : NOV 08, 2018 – JUL 13, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2019-2023 Freightliner Business Class M2 Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with the particular unique low-volume tire and rim combinations. Production Dates : OCT 30, 2018 – FEB 09, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2021-2021 Freightliner Cascadia Vehicle Type : Body Style : Power Train : NR Descriptive Information : All vehicles listed in DTNA’s database as having been built with the particular unique low-volume tire and rim combinations. Production Dates : NOV 14, 2020 – DEC 21, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : On the affected vehicles, the tire/rim combination was not on the approved lists from allowable tire and rim associations or listed as approved by the tire manufacturer at the time of sale, as required by FMVSS 120. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR Description of the Safety Risk : Failure to meet the standard without getting tire manufacturer approval increases the risk of improper tire performance and ultimately an accident. Description of the Cause : NR Identification of Any Warning that can Occur : Discernable Tire Wear Part 573 Safety Recall Report 22V-919 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Michelin 290/60R22.5 ,Continental 290/60R22 Tires Component Description : 290/60R22.5 Tires on 8.25” Wide Rims Component Part Number : 290/60R22.5 Tires Supplier Identification : Component Manufacturer Name : Michelin North America Address : 1 Parkway South Greensville South Carolina 29615 Country : United States Chronology : On December 6, 2022 DTNA was made aware of a potential tire rim mismatch through an internal checking process; no reports of issues nor accidents were reported in the field. DTNA started an investigation right away, and it was discovered that the tires installed on the affected population were not on the approved manufacturer’s list when used in conjunction with 8.25″ rims. Upon determining the existence of a noncompliance, on December 12, 2022 DTNA decided to conduct a non-compliance recall. Description of Remedy : Description of Remedy Program : Vehicles with suspect tire/rim combinations will be replaced with tires approved for this tire/rim combination. Replacements will be made by Daimler Truck North America authorized service facilities. Customer notification will be done by first class mail using Daimler Truck North America records to determine the customers affected. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized deal. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Part 573 Safety Recall Report 22V-919 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Truck North America records to determine the customers affected. Planned Dealer Notification Date : JAN 13, 2023 – JAN 13, 2023 Planned Owner Notification Date : JAN 13, 2023 – JAN 13, 2023 * NR – Not Reported

**************************************************************************************************************

Daimler Truck North America LLC IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see enclosed VIN list. February 2023 FL962 Interim Recall Notice NHTSA #22V-919 Subject: Tire and Wheel Combination Conformance This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that certain 2019-2023 Freightliner 114SD, 122SD, Business Class M2, Cascadia and Western Star 4700, 4900 vehicles fail to conform to the Federal Motor Vehicle Safety Standard No. 120, “Wheels and Rims-Other than Passenger Cars.” See below for additional detail on vehicle applicability: Make Model Model Yr. Start Model Yr. End Prod. Start Date Prod. End Date Freightliner 114SD 2020 2023 July 30, 2019 June 6, 2022 Freightliner 122SD 2023 2023 May 3, 2022 May 3, 2022 Freightliner Business Class M2 2019 2023 October 30, 2018 February 9, 2022 Freightliner Cascadia 2021 2021 November 14, 2020 December 21, 2020 Western Star 4700 2020 2020 February 9, 2019 February 9, 2019 Western Star 4900 2019 2022 November 8, 2018 July 13, 2021 On the affected vehicles, the tire/rim combination are not compatible. Failure to conform to FMVSS 120 increases the risk of improper tire performance and ultimately a crash. This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. Daimler Truck is currently validating the final repair and securing replacement parts. There is no action for you to take at this time. A second notice will inform you when the final, free remedy is available. When you receive the second notice, please contact your authorized Daimler Truck North America dealer to schedule the Recall for your vehicle. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://www.nhtsa.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Truck North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone Daimler Truck North America LLC Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Truck North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when the repair was done. • Who repaired the vehicle. • The total cost of the repair expense that is being claimed. • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt). Reimbursement will be made by check from your Daimler Truck North America LLC dealer. Please speak with your Daimler Truck North America LLC authorized dealer concerning this matter Daimler Truck North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone

**************************************************************************************************************

Daimler Truck North America LLC IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see enclosed VIN list. May 2023 FL962A NHTSA # 22V-919 Subject: Tire and Wheel Combination Conformance This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that certain 2019-2023 Freightliner 114SD, 122SD, Business Class M2, Cascadia and Western Star 4700, 4900 vehicles fail to conform to the Federal Motor Vehicle Safety Standard No. 120, “Tire Selection and Rims Other Than Passenger Cars.” See below for additional detail on vehicle applicability: Make Model Model Yr. Start Model Yr. End Prod. Start Date Prod. End Date Freightliner 114SD 2020 2023 July 30, 2019 June 6, 2022 Freightliner 122SD 2023 2023 May 3, 2022 May 3, 2022 Freightliner Business Class M2 2019 2023 October 30, 2018 February 9, 2022 Freightliner Cascadia 2021 2021 November 14, 2020 December 21, 2020 Western Star 4700 2020 2020 February 9, 2019 February 9, 2019 Western Star 4900 2019 2022 November 8, 2018 July 13, 2021 On the affected vehicles, the tire/rim combination installed during manufacturing are not compatible with each other, which can result in reduced tire performance, increasing the risk of a crash. A Daimler Truck North America authorized service facility will replace tires suspect tire/rim combinations with tires approved for this tire/rim combination. The Recall will take approximately four hours and will be performed free of charge. Please contact an authorized Daimler Truck North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at https://northamerica.daimlertruck.com/contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand. You may also confirm your vehicle’s involvement in this recall at the following URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If your dealer fails to remedy the defect without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://www.nhtsa.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. Daimler Truck North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Truck North America LLC Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Truck North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show •The name and address of the person who paid for the repair •The Vehicle Identification Number (VIN) of the vehicle that was repaired •What problem occurred, what repair was done, when the repair was done •Who repaired the vehicle •The total cost of the repair expense that is being claimed •Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt) Reimbursement will be made by check from your Daimler Truck North America LLC dealer. Please speak with your Daimler Truck North America LLC authorized dealer concerning this matter. Daimler Truck North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone

**************************************************************************************************************

The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 1 of 1 Daimler Truck North America LLC REF #: ICI23-007 Effective: 02/09/2023 Release: 02/09/2023 SUBJECT: FL962 – Interim Recall Notice This letter is to inform you that an interim recall notice is being sent to affected customers for recall FL962~Tire and Wheel Combination Conformance. The interim notices will mailed on 02/10/2023. A copy follows for your reference. This notice is for your information only. There is no action for customers or dealers to take. If customers inquire, please refer them to the interim notice. If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the WSC Link on DTNAPortal. REF #: ICI23-007 En vigueur: 02/09/2023 Date de sortie: 02/09/2023 OBJET: FL962 – Avis de rappel intermédiaire Cette lettre a pour but de vous informer qu’un avis de rappel provisoire est envoyé aux clients concernés pour le rappel FL962 ~ Conformité des combinaison de pneus et de jantes. Les avis intermédiaires seront postés le 02/10/2023. Une copie suit pour votre référence. Cet avis est pour votre information seulement. Les clients ou les revendeurs n’ont aucune action à entreprendre. Si les clients demandent, veuillez les renvoyer à l’avis provisoire. Si vous avez des questions ou avez besoin de plus amples informations, contactez le service des campagnes de garantie en soumettant une demande via le lien WSC sur DTNAPortal. WARRANTY CAMPAIGNS DEPARTMENT P.O. Box 4090 800-547-0712 Portland, Oregon 97208-4090 ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager Freightliner Dealers – U.S. and Canada Western Star and Sterling Dealers – U.S. and Canada FCCC Dealers – U.S. and Canada Direct Warranty Customers – U.S. and Canada If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect Daimler Truck North America LLC IMPORTANT SAFETY RECALL This notice applies to your vehicle(s), see enclosed VIN list. February 2023 FL962 Interim Recall Notice NHTSA #22V-919 Subject: Tire and Wheel Combination Conformance This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that certain 2019-2023 Freightliner 114SD, 122SD, Business Class M2, Cascadia and Western Star 4700, 4900 vehicles fail to conform to the Federal Motor Vehicle Safety Standard No. 120, “Wheels and Rims-Other than Passenger Cars.” See below for additional detail on vehicle applicability: Make Model Model Yr. Start Model Yr. End Prod. Start Date Prod. End Date Freightliner 114SD 2020 2023 July 30, 2019 June 6, 2022 Freightliner 122SD 2023 2023 May 3, 2022 May 3, 2022 Freightliner Business Class M2 2019 2023 October 30, 2018 February 9, 2022 Freightliner Cascadia 2021 2021 November 14, 2020 December 21, 2020 Western Star 4700 2020 2020 February 9, 2019 February 9, 2019 Western Star 4900 2019 2022 November 8, 2018 July 13, 2021 On the affected vehicles, the tire/rim combination are not compatible. Failure to conform to FMVSS 120 increases the risk of improper tire performance and ultimately a crash. This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. Daimler Truck is currently validating the final repair and securing replacement parts. There is no action for you to take at this time. A second notice will inform you when the final, free remedy is available. When you receive the second notice, please contact your authorized Daimler Truck North America dealer to schedule the Recall for your vehicle. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://www.nhtsa.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Truck North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone Daimler Truck North America LLC Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Truck North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: •The name and address of the person who paid for the repair. •The Vehicle Identification Number (VIN) of the vehicle that was repaired. •What problem occurred, what repair was done, when the repair was done. •Who repaired the vehicle. •The total cost of the repair expense that is being claimed. •Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt). Reimbursement will be made by check from your Daimler Truck North America LLC dealer. Please speak with your Daimler Truck North America LLC authorized dealer concerning this matter Daimler Truck North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone Daimler Truck North America LLC February 2023 FL962 Interim Recall Notice Transport Canada # 2022-715 Subject: Tire and Wheel Combination Conformance This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that a defect which relates to motor vehicle safety, exists in certain 2019-2023 Freightliner 108SD, 114SD, Business Class M2 and Western Star 4700, 4900 vehicles manufactured between June 14, 2018, and February 17, 2022. On the affected vehicles, the tire/rim combination are not compatible. Failure to conform to FMVSS 120 increases the risk of improper tire performance and ultimately a crash. This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. Daimler Truck is currently securing replacement parts. There is no action for you to take at this time. The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your authorized Daimler Truck North America dealer to schedule the Recall for your vehicle. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you have a safety concern relating to this Recall, you may wish to contact Transport Canada – Motor Vehicle Safety at, 80 rue Noel, Gatineau, Quebec J8Z 0A1 or phone (800) 333-0510. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Truck North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone Daimler Truck North America LLC Février 2023 FL962 Avis de rappel intermédiaire Transport Canada no 2022-715 Objet : Conformité des combinaison de pneus et de jantes Le présent avis vous est envoyé conformément aux exigences de la Loi sur la sécurité automobile. La présente a pour but de vous informer que votre véhicule est susceptible d’avoir un défaut qui pourrait porter atteinte à la sécurité humaine. Au nom de sa division Freightliner Trucks Division et de sa filiale en propriété exclusive Western Star Trucks Sales Inc., Daimler Trucks North America LLC (DTNA) a déterminé qu’une défectuosité liée à la sécurité des véhicules à moteur existe sur certains véhicules Freightliner modèles 108SD, 114SD, Business Class M2 et Western Star modèles 4700, 4900 des années modèles 2019 à 2023 construits entre le 14 juin 2018 et le 17 février 2022. Sur les véhicules concernés, la combinaison pneu/jante n’est pas compatible. Le non-respect de la norme FMVSS 120 augmente le risque de mauvais fonctionnement des pneus et, en fin de compte, de collision. Ceci est le premier de deux avis que vous recevrez à ce sujet. Le but de cette lettre est de vous informer d’un rappel à venir pour corriger le problème mentionné ci-dessus. Daimler Truck est actuellement en train de se procurer des pièces de remplacement. Aucune action n’est nécessaire pour l’instant. Le deuxième avis vous informera quand la solution définitive pour y remédier sera disponible. Lorsque vous recevez le deuxième avis, veuillez communiquer avec votre concessionnaire autorisé Daimler Truck North America, afin de prendre les dispositions nécessaires pour le rappel de votre véhicule. Si vous n’êtes pas le propriétaire du ou des véhicules dont les numéros d’identification apparaissent sur l’avis de rappel, veuillez retourner l’avis au Service des campagnes de garanties avec tous les renseignements dont vous disposez qui pourraient nous aider à identifier le propriétaire actuel. Le loueur est également tenu par la loi fédérale de faire parvenir cet avis au locataire dans les 10 jours. Si vous êtes un fabricant secondaire, la loi fédérale exige que vous fassiez suivre cet avis à vos distributeurs et détaillants dans les cinq jours ouvrables. Si vous avez des questions sur cet avis de rappel, veuillez communiquer avec le Service des campagnes de garantie au 1-800-547-0712 de 7 h 00 à 16 h 00, heure du Pacifique, du lundi au vendredi ou par courriel àDTNA.Warranty.Campaigns@Daimlertruck.com. Pour toute autre question, vous pouvez communiquer avec le centred’assistance à la clientèle en composant le 1-800-385-4357. Si vous avez une préoccupation en matière de sécuritéconcernant ce rappel, vous êtes invités à communiquer avec Transports Canada – Sécurité routière au 80, rue Noël,Gatineau, Québec, J8Z 0A1 ou composer le 1-800-333-0510. Nous sommes désolés pour tout inconvénient pouvant résulter de cette activité, mais nous sommes certains que vous comprenez notre intérêt dans la sécurité des véhicules motorisés. SERVICE DES CAMPAGNES DE GARANTIE Pièce jointe Daimler Truck North America LLC Service des campagnes de garantie P.O. Box 4090 Portland, OR 97208-4090 Téléphone : 1-800-547-0712

**************************************************************************************************************

Models Affected:Specific model years 2019-2023 Freightliner 108SD, 114SD, 122SD, Business Class M2, and Cascadia; and Western Star 4700 and 4900 vehicles manufactured June 14, 2018, through June 6, 2022. General Information Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above. On the affected vehicles, the tire/rim combination installed during manufacturing are not compatible with each other, which can result in reduced tire performance, increasing the risk of a crash. A Daimler Truck North America authorized service facility will replace suspect tire/rim combinations with tires approved for this tire/rim combination. The Recall will take approximately four hours and will be performed free of charge. There are approximately 65 vehicles involved in this campaign. Additional Repairs Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle. Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification. Work Instructions Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260). Replacement Parts Replacement parts are now available and can be obtained by ordering the kit and/or part number(s) listed below from your facing Parts Distribution Center. If our records show your dealership has ordered any vehicle(s) involved in campaign number FL962, a list of the customers and vehicle identification numbers will be available on DTNA Portal. Please refer to this list when ordering parts for this recall. IMPORTANT: Please see Certification Label Ordering Instructions below the following parts table, to order the certification label. Table 1 – Replacement Parts for FL962 Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 1 Subject: Tire and Wheel Combination Conformance Campaign Number Part Description Part Number Tire Size Qty. FL962A-S Certification Label 24-01810-001 N/A 1 ea FL962A WHEEL-HP A 225X 900 694 10 .95 ALU89U641 N/A Conti Eco Plus HS3 Load Rating J Front Tire 2 ea /Steer position CNLJ295225EPHS3 295/60R22.5 Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 2 Campaign Number Part Description Part Number Tire Size Qty. FL962B WHEEL-HP A 225X 900 694 10 .95 ALU89U641 N/A 2 ea X Line Energy Z MCHJ295225XLEZ 295/60R22.5 FL962C WHEEL-HP A 225X 900 694 10 .95 ALU89U641DB N/A Conti Eco Plus HS3 Load Rating J Front Tire 2 ea /Steer position CNLJ295225EPHS3 295/60R22.5 FL962D WHEEL-HP A 225X 900 694 10 .95 ALU89U641DB N/A 2 ea X Line Energy Z MCHJ295225XLEZ 295/60R22.5 FL962E WHEEL-HP A 225X 900 694 10 .95 ALU89U647 N/A 2 ea X Line Energy Z MCHJ295225XLEZ 295/60R22.5 FL962F WHEEL-WHLHP A 225X 900 700 SP 10 .98 ACC29300PKWHT21 N/A VLV STM,5/8 438 213 26 573E17 13-10351-004 N/A 2 ea WHEEL-WHLHP A 225X 900 700 SP 10 .98 ACC29300PKWHT21 N/A VLV STM,5/8 438 213 26 573E17 13-10351-004 N/A 4 ea X Multi D MCHJ295225XMD 295/60R22.5 FL962G WHEEL-WHLHP A 225X 900 700 SP 10 .98 ACC41730SP N/A 2 ea WHEEL-WHLHP A 225X 900 700 SP 10 .98 ACC41730SP N/A X Line Energy Z MCHJ295225XLEZ 295/60R22.5 4 ea FL962H WHEEL-HP A 225X 900 694 10 .95 ALU89U642 N/A 2 ea WHLHP S 225X 900 700 ACC29300PKWHT21 N/A VLV STM,5/8 438 213 26 573E17 13-10351-004 N/A 4 ea X Line Energy Z MCHJ295225XLEZ 295/60R22.5 FL962I WHEEL-HP A 225X 900 694 10 .95 ALU89U642 N/A 2 ea WHEEL-WHLHP A 225X 900 700 BT 10 .98 ALU89U647 N/A X Line Energy Z MCHJ295225XLEZ 295/60R22.5 4 ea FL962J WHEEL-HP A 225X 900 694 10 .95 ALU89U642 N/A 2 ea WHEEL-WHLHP A 225X 900 700 BT 10 .98 ALU89U647 N/A X Multi D MCHJ295225XMD 295/60R22.5 4 ea FL962K WHEEL-HP A 225X 900 694 10 .95 ALU89U642DB N/A 2 ea WHEEL-WHLHP A 225X 900 700 BT 10 .98 ALU89U647 N/A X Line Energy Z MCHJ295225XLEZ 295/60R22.5 4 ea FL962L WHEEL-HP A 225X 900 694 10 .95 ALU89U641 N/A WHEEL-HP A 225X 900 694 10 .95 ALU 89U642 N/A 2 ea WHEEL-HP A 225X 900 694 10 .95 ALU 89U647 N/A X Line Energy Z MCHJ295225XLEZ 295/60R22.5 6 ea FL962M WHEEL-HP A 225X 900 694 10 .95 ALU89U641 N/A WHEEL-HP A 225X 900 694 10 .95 ALU 89U642 N/A 2 ea WHEEL-HP A 225X 900 694 10 .95 ALU 89U647 N/A X Multi D MCHJ295225XMD 295/60R22.5 6 ea FL962N WHLHP S 225X 900 700W 5 .58 HWI 10047W N/A VLV STM,5/8 438 213 26 573E17 13-10351-002 N/A 6 ea X Line Energy Z MCHJ295225XLEZ 295/60R22.5 FL962O WHLHP S 225X 900 700 ACC29300PKWHT21 N/A VLV STM,5/8 438 213 26 573E17 13-10351-004 N/A 8 ea X Multi D MCHJ295225XMD 295/60R22.5 FL962P WHEEL-WHLHP A 225X 900 700 BT 10 .98 ACC41730XP N/A 4 ea WHEEL-WHLHP A 225X 900 700 SP 10 .98 ACC41730SP N/A X Line Energy Z MCHJ295225XLEZ 295/60R22.5 8 ea Certification Label Ordering Instruction: • Complete the request for Certification Label form on page and email it to DTNA-PUBS@daimlertruck.com Removed Parts U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised. Labor Allowance Table 2 – Labor Allowance Campaign Number Procedure Time Allowed (hours) SRT Code Corrective Action FL962A-E Repair and replace; both front wheels and Label 0.8 996-R191A 12-Repair Recall/Campaign FL962F-K Repair and replace; four rear wheels and Label 2.4 996-R191B 12-Repair Recall/Campaign FL962L-N Repair and replace; eight rear wheels and Label 4.5 996-R191C 12-Repair Recall/Campaign FL962O-S Repair and replace; two front, four rear wheels and Label 2.9 996-R191D 12-Repair Recall/Campaign Table 2 IMPORTANT:When the Recall has been completed, locate the base completion label in the appropriate location on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the recall number on a blank sticker and attach it to the base completion label. Claims for Credit You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your claim through the Warranty system within 30 days of completing this campaign. Please reference the following information in OWL: • Claim type is Recall Campaign. • In the Campaign field, enter the campaign number and appropriate condition code (e.g. FL962-A, FL962-B, etc.). • In the Primary Failed Part Number field, enter 25-FL962-000. • In the Parts field, enter the appropriate kit or part number(s) as shown in the Replacement Parts Table. Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 3 Campaign Number Part Description Part Number Tire Size Qty. FL962Q WHEEL-WHLHP A 225X 900 700 BT 10 .98 ACC41730XP N/A 8 ea X Line Energy Z MCHJ295225XLEZ 295/60R22.5 FL962R WHEEL-HP A 225X 900 694 10 .95 ALU89U642 N/A 4 ea WHEEL-HP A 225X 900 694 10 .95 ALU89U647 N/A X Multi D MCHJ295225XMD 295/60R22.5 8 ea FL962S WHEEL-HP A 225X 900 694 10 .95 ALU89U642DB N/A 4 ea WHEEL-HP A 225X 900 694 10 .95 ALU89U647 N/A X Multi D MCHJ295225XMD 295/60R22.5 8 ea Table 1 17 • In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. Administrative time will be included automatically as SRT 939-6010A 0.3 hours for all vehicles. • The VMRS Component Code is F99-999-005 and the Cause Code is A1 – Campaign. • U.S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do the following: • Accept the documentation of the previous repair. • Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement. (See the “Copy of Owner Letter” section of this bulletin for reimbursement guidelines.) • Submit an OWL Recall Pre-Approval Request for a decision. • Include the approved amount on your claim in the Other Charges section. • Attach the documentation to the pre-approval request. • If approved, submit a based on claim for the pre-approval. • Reimburse the customer the appropriate amount. IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has not been previously completed. Also, check for a completion sticker prior to beginning work. U.S. and Canadian dealers, contact the Warranty Campaigns Department using WSC app located on DTNA Portal, if you have any questions or need additional information. Export distributors, submit a Web inquiry or contact your International Service Manager. U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number. Export Distributors: Excess inventory is not returnable. The letter notifying U.S. and Canadian vehicle owners is included for your reference. Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code, Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five working days. Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 4 Copy of Notice to Owners For the Notice to Canadian Customers: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that certain 2019-2023 Freightliner 114SD, 122SD, Business Class M2, Cascadia and Western Star 4700, 4900 vehicles fail to conform to the Canada Motor Vehicle Safety Standard No. 120, “Tire Selection and Rims Other Than Passenger Cars.” See below for additional detail on vehicle applicability: On the affected vehicles, the tire/rim combination installed during manufacturing are not compatible with each other, which can result in reduced tire performance, increasing the risk of a crash.. Daimler Truck North America authorized service facility will replace suspect tire/rim combinations with tires approved for this tire/rim combination. The Recall will take approximately four hours and will be performed free of charge. Please contact an authorized Daimler Truck North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at https://northamerica.daimlertruck.com/contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand. You may also confirm your vehicle’s involvement in this recall at the following URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address dtna.warranty.campaigns@daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you have a safety concern relating to this Recall, you may wish to contact Transport Canada – Motor Vehicle Safety at, 80 rue Noel, Gatineau, Quebec J8Z 0A1 or phone (800) 333-0510. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S Transport Canada #2022-715 Page 5 Subject: Tire and Wheel Combination Conformance Copy of Notice to Owners For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that certain 2019-2023 Freightliner 114SD, 122SD, Business Class M2, Cascadia and Western Star 4700, 4900 vehicles fail to conform to the Federal Motor Vehicle Safety Standard No. 120, “Tire Selection and Rims Other Than Passenger Cars.” See below for additional detail on vehicle applicability: On the affected vehicles, the tire/rim combination installed during manufacturing are not compatible with each other, which can result in reduced tire performance, increasing the risk of a crash. A Daimler Truck North America authorized service facility will replace suspect tire/rim combinations with tires approved for this tire/rim combination. The Recall will take approximately four hours and will be performed free of charge. Please contact an authorized Daimler Truck North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at https://northamerica.daimlertruck.com/contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand. You may also confirm your vehicle’s involvement in this recall at the following URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address dtna.warranty.campaigns@daimlertruck.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If your dealer fails to remedy the defect without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to http://www.nhtsa.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Page 6 Subject: Tire and Wheel Combination Conformance Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Truck North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair • The Vehicle Identification Number (VIN) of the vehicle that was repaired • What problem occurred, what repair was done, when the repair was done • Who repaired the vehicle • The total cost of the repair expense that is being claimed • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt) Reimbursement will be made by check from your Daimler Truck North America LLC dealer. Please speak with your Daimler Truck North America LLC authorized dealer concerning this matter. Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 7 Work Instructions Models Affected:Specific model years 2019-2023 Freightliner 108SD, 114SD, 122SD, Business Class M2, and Cascadia; and Western Star 4700 and 4900 vehicles manufactured June 14, 2018, through June 6, 2022. Wheel and Tire Replacement 1. Check the base label (Form WAR259) for a completion sticker for FL962 (Form WAR260), indicating this work has been done. The base label is usually located on the passenger-side door, about 12 inches (30 cm) below the door latch. If a completion sticker is present, no work is needed. If a completion sticker is not present, proceed to the next step. 2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires. 3. Remove and replace only the specific wheels and tires based on the applicable campaign population. See Table 1 to determine the wheels and tires to be replaced for each population. WARNING Never work under a vehicle that is supported only by a jack. Jacks can slip, which can result in serious personal injury, death, or component damage. Always support the vehicle with safety stands capable of supporting the weight of the vehicle. 4. Using a suitable jack, raise the axle that has tires that need to be replaced, then place safety stands under the axle. For instructions to raise and lower the vehicle, see Group 00 of the applicable workshop manual. 5. Remove the wheel and tire assembly. For instructions, see Group 40 of the applicable workshop manual. 6. Remove the tires from the wheels. For instructions, see Group 40 of the applicable workshop manual. 7. Discard the wheels and Destroy the tires. For instructions, see the Verified Tire Destruction procedure below. 8. Install the approved tires on the NEW wheels. For instructions, see Group 40 of the applicable workshop manual. 9. Balance the tire and wheel assemblies. 10. Install the wheel and tires assemblies. For instructions, see Group 40 of the applicable workshop manual. 11. Raise the vehicle, remove the safety stands, then lower the vehicle to the ground. For instructions to raise and lower the vehicle, see Group 00 of the applicable workshop manual. 12. Repeat steps 3 through 9 for replacement of wheels and tires on all the other wheels of the vehicle. For information regarding labor allowance, see Table 2 on page 3. 13. Proceed to the Verified Tire Destruction procedure. Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 8 Subject: Tire and Wheel Combination Conformance 03/25/2021 f400441 Fig. 1, Bridgestone® R283s Tire 04/21/2021 f400443 Fig. 2, Bridgestone TIN 04/21/2021 f400444 Plant Code Size Code Oponal Code Date of Manufacture DOT XX XX XXX XXXX Tire Idenficaon Number Fig. 3, Eleven-Digit DOT TIN Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 9 Verified Tire Destruction 1. Locate the department of transportation (DOT) tire identification number (TIN) on each tire. See Fig. 1, Fig. 2, and Fig. 3. IMPORTANT: The DOT TIN must be included in the ‘Repair Details’ section of the recall claim; failure to do so will result in an invalid claim. 2. Drill a 1±0.25 inch diameter hole in the sidewall of the tire, as shown in Fig. 4. 04/02/2021 f400439 A A. 1±0.25 inch diameter hole drilled in the sidewall. Fig. 4, Hole Drilled 3. Drill another hole of the same diameter, 180 degrees away from the first hole, on the same side of the tire. See Fig. 5. Label Replacement Procedure Freightliner Cascadia Vehicles – NAFTA Certification Label Replacement 1. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires. 2. Open the driver-side door, and locate the Federal Motor Vehicle Safety Standard (FMVSS) certification label, shown in Fig. 6, attached to the B-pillar. See Fig. 7. 03/03/2021 f400440 A B A. First hole drilled in the sidewall. B. Second hole drilled 180 degrees away from the first hole, on the same side. Fig. 5, Both Holes Drilled 08/31/2020 f080199 DAIMLER TRUCKS N.A. LLC 07/15 52,000 23,587 110 120 120 S S S MANUFACTURED BY: DATE OF MFR: GVWR /PNBV- LBS: GVWR /PNBV- KG: THIS VEHICLE COMPLIES WITH ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARDS IN EFFECT AT THE DATE OF MANUFACTURE SHOWN ABOVE. VEHICLE ID NO: TYPE: TRUCK/ TRACTOR TT /CT 1FUJGBDV4GLZZ9999 COUNTRY OF ORIGIN: U.S.A. PSI “S” COLD 12,000 20,000 20,000 LBS GAWR/ PNBE 9,072 KGS GAWR/ PNBE 5,443 9,072 FRONT AXLE: 2ND INT AXLE: 3RD INT AXLE: 4TH INT AXLE: 5TH INT AXLE: 6TH INT AXLE: REAR AXLE: 1ST INT AXLE: 275/80R22.5(G) 445/50R22.5(L) 445/50R22.5(L) TIRES 22.5X8.25 22.5X14.0 22.5X14.0 RIMS COLD KPA 758 827 827 Fig. 6, Freightliner FMVSS Certification Label Example Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 10 07/27/2022 f080433 1 2 5 4 3 1. Customer Assistance Label 2. FMVSS Certification Label 3. Entry and Exit Warning 4. Canada Compliance Label 5. Noise Label Fig. 7, Approximate Component Label Location Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 11 NOTICE Care should be taken while removing the label. Do not damage the paint. 4. Remove the current certification label by peeling the clear topcoat label off, and then remove the white base label. 5. Clean the adhesive residue from the label location. 6. Ensure that the area on the door is clean and dry, and then affix the new certification label with the correct GAWR on it. 7. Apply the new clear topcoat label over the new FMVSS certification label. 8. Clean a spot on the base label (Form WAR259), and attach a recall completion sticker for FL962 (Form WAR260), indicating this work has been completed. 11/23/2020 f400429a COMPONENT LABEL NOISE LABEL EMISSIONS LABEL -000 ONLY SERIAL NUMBER LABEL CUSTOMER ASSISTANCE LABEL WARRANTY BOOK LABEL MEXICO CERTIFICATION LABEL OR VEHICLE EMISSION LABEL PRINTS ON INTERMEC -001/-002 ONLY CANADA COMPLIANCE LABEL OR COMPONENT GWR LABEL CERTIFICATION LABEL Fig. 8, FMVSS Certification Label Location, Recall Kit, Cascadia Vehicles Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 12 3. Locate the FMVSS certification label. See Fig. 8 for the label location on the label sheet. Make sure the VIN on the current FMVSS certification label matches the VIN on the new FMVSS certification label. 08/31/2020 f080199 DAIMLER TRUCKS N.A. LLC 07/15 52,000 23,587 110 120 120 S S S MANUFACTURED BY: DATE OF MFR: GVWR /PNBV- LBS: GVWR /PNBV- KG: THIS VEHICLE COMPLIES WITH ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARDS IN EFFECT AT THE DATE OF MANUFACTURE SHOWN ABOVE. VEHICLE ID NO: TYPE: TRUCK/ TRACTOR TT /CT 1FUJGBDV4GLZZ9999 COUNTRY OF ORIGIN: U.S.A. PSI “S” COLD 12,000 20,000 20,000 LBS GAWR/ PNBE 9,072 KGS GAWR/ PNBE 5,443 9,072 FRONT AXLE: 2ND INT AXLE: 3RD INT AXLE: 4TH INT AXLE: 5TH INT AXLE: 6TH INT AXLE: REAR AXLE: 1ST INT AXLE: 275/80R22.5(G) 445/50R22.5(L) 445/50R22.5(L) TIRES 22.5X8.25 22.5X14.0 22.5X14.0 RIMS COLD KPA 758 827 827 Fig. 9, Freightliner FMVSS Certification Label Example 04/08/2020 f080186 1 2 3 4 1. Customer Assistance Label 2. FMVSS Certification Label 3. Noise Emission Label 4. Entry/Exit Warning Label Fig. 10, Approximate Component Label Location Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 13 Freightliner 108SD, 114SD, M2 106, and M2 112 Vehicles – U.S. 1. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires. 2. Open the driver-side door, and locate the Federal Motor Vehicle Safety Standard (FMVSS) certification label, shown in Fig. 9, attached to the B-pillar. See Fig. 10. NOTICE Care should be taken while removing the label. Do not damage the paint. 4. Remove the current FMVSS certification label by peeling the clear topcoat label off, and then remove the white base label. 5. Clean the adhesive residue from the label location. 6. Ensure that the area on the B-pillar is clean and dry, then affix the new FMVSS certification label with the correct GAWR on it. 7. Affix a new clear topcoat label over the new FMVSS certification label. 8. If the vehicle was certified by a body builder based on the previous GAWR listed on the FMVSS certification label, it will need to be re-certified by the body builder based on the current GAWR rating. 11/23/2020 f400429a COMPONENT LABEL NOISE LABEL EMISSIONS LABEL -000 ONLY SERIAL NUMBER LABEL CUSTOMER ASSISTANCE LABEL WARRANTY BOOK LABEL MEXICO CERTIFICATION LABEL OR VEHICLE EMISSION LABEL PRINTS ON INTERMEC -001/-002 ONLY CANADA COMPLIANCE LABEL OR COMPONENT GWR LABEL CERTIFICATION LABEL Fig. 11, FMVSS Certification Label Location, Recall Kit, Freightliner Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 14 3. Locate the new FMVSS certification label. See Fig. 11 for the label location on the label sheet. Make sure the VIN on the current FMVSS certification label matches the VIN on the new FMVSS certification label. 9. Clean a spot on the base label (Form WAR259), and attach a recall completion sticker for FL962 (Form WAR260), indicating this work has been completed. Western Star Vehicles – U.S. and Canada 1. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires. 2. Open the driver-side door, and locate the Federal Motor Vehicle Safety Standard (FMVSS) certification label, shown in Fig. 12, attached to the B-pillar. See Fig. 13. 08/03/2020 f080206 DAIMLER TRUCKS N.A. LLC 04/19 53,220 24,140 120 105 105 S D D MANUFACTURED BY: DATE OF MFR: GVWR/PNBV-LBS: GVWR/PNBV-KG: THIS VEHICLE COMPLIES WITH ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARDS IN EFFECT AT THE DATE OF MANUFACTURE SHOWN ABOVE. VEHICLE ID NO: TYPE: TRUCK/TRACTOR TT/CT XXXXXXXXXXXXXXXXX COUNTRY OF ORIGIN: U.S.A. PSI “S” COLD 13,220 20,000 20,000 LBS GAWR/PNBE 9,072 KGS GAWR/PNBE 5,996 9,072 FRONT AXLE: 2ND INT AXLE: 3RD INT AXLE: 4TH INT AXLE: 5TH INT AXLE: 6TH INT AXLE: REAR AXLE: 1ST INT AXLE: 11R22.5(H) 11R22.5(G) 11R22.5(G) TIRES 22.5X8.25 22.5X8.25 22.5X8.25 RIMS COLD KPA 827 724 724 CAN ICES-2 / NMB-2 Fig. 12, Western Star FMVSS Certification Label Example Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 15 09/23/2020 f602784 1 2 3 1. Canada Certification Label 2. FMVSS Certification Label 3. Noise Emission Label Fig. 13, Western Star Driver’s Door B-Pillar Labels NOTICE Care should be taken while removing the label. Do not damage the paint. 4. Remove the current FMVSS certification label by peeling the clear topcoat label off, and then remove the white base label. 5. Clean the adhesive residue from the label location. 6. Ensure that the area is clean and dry, then affix the new FMVSS certification label with the correct GAWR on it. 7. Affix a new clear topcoat label over the new FMVSS certification label. 8. If the vehicle was certified by a body builder based on the previous GAWR listed on the FMVSS certification label, it will need to be re-certified by the body builder based on the current GAWR rating. 9. Clean a spot on the base label (Form WAR259), and attach a recall completion sticker for FL962 (Form WAR260), indicating this work has been completed. 11/23/2020 f400432a COMPONENT LABEL NOISE LABEL EMISSION LABEL -000 ONLY SERIAL NUMBER LABEL WARRANTY BOOK LABEL CUSTOMER ASSISTANCE LABEL VEHICLE EMISSION LABEL PRINTS ON INTERMEC -001/-002 ONLY CANADA COMPLIANCE LABEL COMPONENT GWR LABEL CERTIFICATION LABEL Fig. 14, FMVSS Certification Label Location, Recall Kit, Western Star Daimler Truck North America LLC Recall Campaign May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 16 3. Locate the new FMVSS certification label. See Fig. 14 for the label location on the label sheet. Make sure the VIN on the current FMVSS certification label matches the VIN on the new FMVSS certification label. Daimler Truck North America LLC Recall Campaign Request for Certification Label Replacement SEND EMAIL TO: DTNA-PUBS@daimlertruck.com EMAIL SUBJECT LINE: RECALL FL962 – CERTIFICATION LABEL Include the Following Information: VIN# (All 17 characters.): Contact Name: Dealer Name: Mailing Address: City: State: Zip: Country: Phone: Email: The label will be sent 2nd day UPS. If you do not receive a label please submit a WSC ticket to warranty campaigns. May 2023 FL962A-S NHTSA #22V-919 Transport Canada #2022-715 Page 17

SEOCONTENT-END