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December 22, 2022 NHTSA CAMPAIGN NUMBER: 22V948000
Damaged Cooktop Control Valves May Leak Gas
A gas leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 22V948000
Manufacturer SHADOW TRAILER, LLC
Components EQUIPMENT
Potential Number of Units Affected 12
Summary
Shadow Trailer, LLC (Shadow Trailer) is recalling certain 2021-2022 Living Quarter travel trailers, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Remedy
Dealers will replace the cooktops, free of charge. Owner notification letters were mailed August 25, 2022. Owners may contact Shadow Trailer customer service at 1-352-529-2190. Shadow Trailer’s number for this recall is 22E-021.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
February 2, 2023
Dear Shadow Customer,
We were recently notified of a potential defect with the Dometic Manufacturing Companyโs Drop-In Stove Model# CE99-ZF/PI8022 that were manufactured by Suburban between August 1, 2020 and June 30, 2021.We have determined that your trailer with a VIN of insert vin number here falls within the timeframe of this campaign and this model stove may be installed in your trailer. Attached you will find a copy of the Safety Recall Report that was issued to Dometic by NHTSA. As of this date Shadow Trailers, Inc. has not had any reports of any Drop-In Stove issues in general or related to this campaign. We are confident that our installation protocol and system checks meet/exceed the Manufacturers requirements with our customers safety as the top priority. We are directing you to go to the Dometic Manufacturing website (dometic.com) or call the Dometic Customer Service Hotline @ (888) 943-4905 for any questions regarding your particular stove. This recall is being conducted by Dometic and not Shadow Trailers, however, we wanted to make our customers aware of this campaign.
Again, you must contact Dometic Manufacturing for any questions or concerns you may have.
Sincerely,
John Ryan/Shadow Trailers, Inc.
NHTSA RECALL 22E021 for Dometic CE99-ZF and Pl8022 Series Cooktops
Dometic Corporation has determined that a potential safety-related defect exists with respect to the CE99-ZF and Pl8022 series COOKTOPS manufactured between August 1, 2020 and June 30, 2021. Our records indicate that some of the product, (“cooktops”), listed below were purchased by your company and may either be in your inventory or have been installed in a RV that your company sells. Dometic Corporation apologizes for the inconvenience that this places on your business and the requirement that you now have, per CFR 49, Part 573, to initiate your own recall to handle these products.
Chronology :
NOTIFIED BY DOMETIC OF ISSUE ON 07/20/22 VIA CERTIFIED MAIL. SHADOW TRAILERS HAD NOT RECEIVED ANY WARRANTY CLAIMS, CALLS OR EMAIL CORRESPONDENCE RELATED TO THIS ISSUE PRIOR TO AND AFTER (TO CURRENT DATE) REGADING THIS NOTICE OF DEFECT. AFTER REVIEWING ALL INTERNAL INFORMATION RELATED TO THIS CAMPAIGN, AND USING THE LIST OF THE 12 STOVES WITH SERIAL NUMBERS PROVIDED TO SHADOW BY DOMETIC CORPORATION, SHADOW TRAILERS INITIATED A RECALL FOR THE STOVES. SHADOW IDENTIFIED THE DEALERS AND THE RETAIL BUYERS USING OUR WARRANTY REGISTRATION PORTAL AND NOTIFIED THE SELLIN G DEALERS AND CUSTOMERS VIA MAIL, EMAIL AND TELEPHONE. SHADOW PROVIDED THIS LIST TO DOMETIC CORPORATION AND OUTLINED OUR ACTIONS.
22E021 – Damaged Cooktop Control Valves May Leak Gas – Dometic 2-Burner Cooktops
22E021 – Damaged Cooktop Control Valves May Leak Gas – Dometic 2-Burner Cooktops
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
SHADOW | LIVING QUARTER | 2021-2022 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-22V948-3614.PDF 212.273KB
Miscellaneous Document – Dometic Recall cert mail 07.12.22
RMISC-22V948-8997.pdf 774.502KB
Recall Acknowledgement
RCAK-22V948-7157.pdf 646.403KB
Manufacturer Notices(to Dealers,etc) – Dometic Recall cert mail 07.12.22
RCMN-22V948-1873.pdf 774.502KB
Owner Notification Letter(Part 577)
RCONL-22V948-8332.pdf 173.497KB
Remedy Instructions and TSB
RCRIT-22V948-8061.pdf 598.339KB
Safety Bulletin
RCSB-22V948-6506.pdf 598.339KB
Recall 573 Report – 5/19/2023
RCLRPT-22V948-8930.PDF 213.307KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V948-9628.PDF 211.132KB
Latest Recalls Documents
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SEOCONTENT-START
4/20/2022 Shadow Trailers Inc Attn: Recall/Compliance Dept 951 SW 21st Place Williston FL 32696 IMPORTANT SAFETY RECALL INFORMATION A Issued in Accordance ~ partment of With Federal Law N…H.. TSA Transportation A)DOMETIC This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act RE: NHTSA RECALL 22E021 for Dometic CE99-ZF and Pl8022 Series Cooktops Dear Valued Customer, Dometic Corporation has determined that a potential safety-related defect exists with respect to the CE99-ZF and Pl8022 series COOKTOPS manufactured between August 1, 2020 and June 30, 2021. Our records indicate that some of the product, (“cooktops”), listed below were purchased by your company and may either be in your inventory or have been installed in a RV that your company sells. Dometic Corporation apologizes for the inconvenience that this places on your business and the requirement that you now have, per CFR 49, Part 573, to initiate your own recall to handle these products. Please note that as of this notice it is unlawful for you to sell a product that is installed, but not sold or is in your inventory before it has had the remedy applied. Dometic Corporation is advising you to locate ALL the following models of recreational vehicle cooktops and quarantine those that have not been installed in a RV or that are still in your inventory. Furthermore, you will need to collect model, serial number, and VIN number of ALL RV’s that have been shipped with these model cooktops (corresponding to the serial numbers listed below) installed and provide that list to Dometic Corporation as early as possible. The following models with their respective serial number ranges may be in your inventory. A)DOMETIC โข CE99-ZF: Cooktop with two burners and safety glass cover o 02093610034000001 – 02093610034000600 o 11993610034000001 – 11993610034000510 o 12593610034000001 – 12593610034000500 โข Pl8022: Cooktop with two burners and safety glass cover o 11093610034600001 -11093610034600550 o 12393610034600001 – 12393610034600550 Dometic Corporation will provide full replacement cooktops as the remedy for this recall. The remedy kit will include instructions, a replacement unit, a mandatory recall response card (to be filled out at the time of the repair), and specific requirements that an authorized service center must install the remedy free of charge to the end use customer. All remedy installations at the OEM will require that the recall response card be filled out and returned to Dometic Corporation when the remedy is completed. The recall response card is an essential requirement to protect both the OEM and Dometic Corporation in the record keeping and reporting of the recall remedy process to NHTSA. Please advise all your dealer body organizations, that as of this notice, it is unlawful for them to sell a product that is installed but not sold to an end user or is in their inventory before it has had the remedy applied to the product. We understand that you may have sold and shipped product ahead of this notice and we are willing to participate in supporting you, by distributing the same remedy kits to your end use customers, if you so choose. Whether you choose to allow us to conduct this remedy campaign on your behalf or whether you elect to conduct the campaign on your own, please provide lists of customers, the vehicle type, VIN number, and other pertinent information needed to contact these customers and for the reporting responsibilities that Dometic Corporation has to NHTSA. Additionally, see section below entitled “What you need to do.” The Problem: The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and igniter are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob. A)DOMETIC What Dometic Corporation Will Do: Dometic Corporation is aggressively approaching all OEM’s, Dealers, Retailers, and End Users with certified letters (for which they must sign), defining the product, models, population, and direction on action to be taken. The remedy will consist of 1) instructions to locate the cooktop serial number 2) Recall Response Card to be filled out and returned to receive the replacement unit. Again, Dometic Corporation is supplying this recall remedy at no charge. If you are unsure, call 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com to confirm that your CE99-ZF or Pl8022 series COOKTOPS are within the population of recalled units for Recall 22E021 . What You Need to Do: Pursuant to NHTSA regulations, 49CFR 573.6, upon receipt of this notice the OEM must file their own Defect Report to NHTSA. If any of the vehicles in which the cooktops are installed are to be sold into Canada, you should also submit a defect report to Transport Canada. Please make sure that you send Dometic Corporation an inventory of ALL units with one of these products in your stock, so that we can supply the replacement units for remedy expeditiously. The remedy is being supplied at no charge. If you have any questions, please call us at 888-943-4905 or 57 4-389-3713 or email us at Recall.Cooktop.22E021@Dometic com. Sincerely, Tyler S. See Head of Product Safety Dometic Corporation 5155 Verdant Dr. Elkhart, IN 46516 Aaaea with Sales order unknown Model on Product latest sales invoice serial label name Item number Serial number date Sales order PO Number number Customer Name Customer Ship To Address scan CE99-ZF CE99-ZF US 9600037307 02093610034000380 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, FL 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000398 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000410 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000411 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000417 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000422 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000425 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, FL 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000430 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000431 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000447 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000449 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000540 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes 1 of 1 :>metic Corporation ~~~~~~~ ~~~~::A:X ?1โข111111 ‘All’i ” I 111 111 I ~ US POSTAGE $08 160 FIRST-CLASS ~ ~~-ยท ยท~ยทmโขยท”โข ยท ! , ” โข ‘L O,’C ~ y 09 2022 1 ‘ โข . ,r~.i, ยท i..lP 46601 —–=.:..J.:.:~w .o,M..:.:liC.:’ 080 I 1053003 !320 Industrial Parkway : lkhart, IN 46516 7020 2450 DODD 9322 0598 IMPORTANT SAFETY RECALL INFORMATION 0 U.S. Department of TransJ)Offatlon Issued in Accordance With Federal Law N**H**T* SA ~w.nhw..gov : .s C : SHADOW TRAILERS INC ATTN RECALL/COMPLIA~CE 1– I /L,/) C PO BOX 1010- 15′( Sl!Jt(S\ -r~~ WILLISTON FL 32696 3 2 6 FZ l. 000S/ 13/22 RET-URN TO SEMO-ER ,OT DELIVERASLE AS ADDRESSED UNABLE TO FORWARD 46516540720 Zl.75Nl.33l.90 -01237 I \\ii \11 111 \ll l,l111lt.hl’ I 1\111ll11′ II \11\11111111111โข I’ 1111111 . I I I !11 1111! 111\1 1 ! 1111 i l 11\i\! ii 11 i1111\11 \,ii!! 111 II 1111 u T F I l I I I ~
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-948 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : SHADOW TRAILER, LLC Submission Date : DEC 22, 2022 NHTSA Recall No. : 22V-948 Manufacturer Recall No. : 22E021 Manufacturer Information : Manufacturer Name : SHADOW TRAILER, LLC Address : 951 SW 21st Place Williston FL 32696 Company phone : 352-529-2190 Population : Number of potentially involved : 12 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 SHADOW LIVING QUARTER Vehicle Type : TRAILERS Body Style : UNKNOWN Power Train : NR Descriptive Information : DOMETIC STOVE, A TOTAL OF 12 STOVES WITH POSSIBLE NOZZLE ISSUES Production Dates : JUN 20, 2020 – AUG 31, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : POSSIBLE ISSUE WITH NOZZLES WHERE THE LIQUID PROPANE TRAVELS FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : POSSIBLE FLARE UP OF FLAME Description of the Cause : DOMETIC MANUFACTURING DEFECT Identification of Any Warning that can Occur : NONE KNOWN Involved Components : Component Name 1 : RECESSED COOKTOP Component Description : STOVE Component Part Number : CE99-ZF Part 573 Safety Recall Report 22V-948 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Supplier Identification : Component Manufacturer Name : DOMETIC Address : 5155 VERDANT DRIVE ELKHART Indiana 46516 Country : United States Chronology : NOTIFIED BY DOMETIC OF ISSUE Description of Remedy : Description of Remedy Program : CONTACT DOMETIC FOR REPLACEMENT AND REPAIR How Remedy Component Differs from Recalled Component : UNKNOWN Identify How/When Recall Condition was Corrected in Production : NEW MODEL OF COOKTOP Recall Schedule : Description of Recall Schedule : AS SOON AS DATA IS COLLECTED Planned Dealer Notification Date : DEC 22, 2022 – JAN 02, 2023 Planned Owner Notification Date : DEC 22, 2022 – JAN 02, 2023 * NR – Not Reported
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4/20/2022 Shadow Trailers Inc Attn: Recall/Compliance Dept 951 SW 21st Place Williston FL 32696 IMPORTANT SAFETY RECALL INFORMATION A Issued in Accordance ~ partment of With Federal Law N…H.. TSA Transportation A)DOMETIC This notice is sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act RE: NHTSA RECALL 22E021 for Dometic CE99-ZF and Pl8022 Series Cooktops Dear Valued Customer, Dometic Corporation has determined that a potential safety-related defect exists with respect to the CE99-ZF and Pl8022 series COOKTOPS manufactured between August 1, 2020 and June 30, 2021. Our records indicate that some of the product, (“cooktops”), listed below were purchased by your company and may either be in your inventory or have been installed in a RV that your company sells. Dometic Corporation apologizes for the inconvenience that this places on your business and the requirement that you now have, per CFR 49, Part 573, to initiate your own recall to handle these products. Please note that as of this notice it is unlawful for you to sell a product that is installed, but not sold or is in your inventory before it has had the remedy applied. Dometic Corporation is advising you to locate ALL the following models of recreational vehicle cooktops and quarantine those that have not been installed in a RV or that are still in your inventory. Furthermore, you will need to collect model, serial number, and VIN number of ALL RV’s that have been shipped with these model cooktops (corresponding to the serial numbers listed below) installed and provide that list to Dometic Corporation as early as possible. The following models with their respective serial number ranges may be in your inventory. A)DOMETIC โข CE99-ZF: Cooktop with two burners and safety glass cover o 02093610034000001 – 02093610034000600 o 11993610034000001 – 11993610034000510 o 12593610034000001 – 12593610034000500 โข Pl8022: Cooktop with two burners and safety glass cover o 11093610034600001 -11093610034600550 o 12393610034600001 – 12393610034600550 Dometic Corporation will provide full replacement cooktops as the remedy for this recall. The remedy kit will include instructions, a replacement unit, a mandatory recall response card (to be filled out at the time of the repair), and specific requirements that an authorized service center must install the remedy free of charge to the end use customer. All remedy installations at the OEM will require that the recall response card be filled out and returned to Dometic Corporation when the remedy is completed. The recall response card is an essential requirement to protect both the OEM and Dometic Corporation in the record keeping and reporting of the recall remedy process to NHTSA. Please advise all your dealer body organizations, that as of this notice, it is unlawful for them to sell a product that is installed but not sold to an end user or is in their inventory before it has had the remedy applied to the product. We understand that you may have sold and shipped product ahead of this notice and we are willing to participate in supporting you, by distributing the same remedy kits to your end use customers, if you so choose. Whether you choose to allow us to conduct this remedy campaign on your behalf or whether you elect to conduct the campaign on your own, please provide lists of customers, the vehicle type, VIN number, and other pertinent information needed to contact these customers and for the reporting responsibilities that Dometic Corporation has to NHTSA. Additionally, see section below entitled “What you need to do.” The Problem: The user of a recreational vehicle or marine vessel may become aware of the potential safety-related defect during operation of the cooktop. The burner control valve, mated directly to the control knob via the valve stem, may leak gas. This gas will leak directly into the recessed portion of the cooktop, where the knobs and igniter are located, and may be ignited by the active burner(s). The ignition will result in a small pilot flame directly at the control knob. A)DOMETIC What Dometic Corporation Will Do: Dometic Corporation is aggressively approaching all OEM’s, Dealers, Retailers, and End Users with certified letters (for which they must sign), defining the product, models, population, and direction on action to be taken. The remedy will consist of 1) instructions to locate the cooktop serial number 2) Recall Response Card to be filled out and returned to receive the replacement unit. Again, Dometic Corporation is supplying this recall remedy at no charge. If you are unsure, call 888-943-4905 or 574-389-3713 or email us at Recall.Cooktop.22E021@Dometic.com to confirm that your CE99-ZF or Pl8022 series COOKTOPS are within the population of recalled units for Recall 22E021 . What You Need to Do: Pursuant to NHTSA regulations, 49CFR 573.6, upon receipt of this notice the OEM must file their own Defect Report to NHTSA. If any of the vehicles in which the cooktops are installed are to be sold into Canada, you should also submit a defect report to Transport Canada. Please make sure that you send Dometic Corporation an inventory of ALL units with one of these products in your stock, so that we can supply the replacement units for remedy expeditiously. The remedy is being supplied at no charge. If you have any questions, please call us at 888-943-4905 or 57 4-389-3713 or email us at Recall.Cooktop.22E021@Dometic com. Sincerely, Tyler S. See Head of Product Safety Dometic Corporation 5155 Verdant Dr. Elkhart, IN 46516 Aaaea with Sales order unknown Model on Product latest sales invoice serial label name Item number Serial number date Sales order PO Number number Customer Name Customer Ship To Address scan CE99-ZF CE99-ZF US 9600037307 02093610034000380 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, FL 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000398 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000410 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000411 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000417 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000422 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000425 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, FL 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000430 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000431 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000447 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000449 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes CE99-ZF CE99-ZF US 9600037307 02093610034000540 44326 100391510 818167422 60511210 SHADOW TRAILERS, INC SHADOW TRAILERS, INC 951 SW 21ST PLACE PO BOX 1010 Williston, Fl 32696 Yes 1 of 1 :>metic Corporation ~~~~~~~ ~~~~::A:X ?1โข111111 ‘All’i ” I 111 111 I ~ US POSTAGE $08 160 FIRST-CLASS ~ ~~-ยท ยท~ยทmโขยท”โข ยท ! , ” โข ‘L O,’C ~ y 09 2022 1 ‘ โข . ,r~.i, ยท i..lP 46601 —–=.:..J.:.:~w .o,M..:.:liC.:’ 080 I 1053003 !320 Industrial Parkway : lkhart, IN 46516 7020 2450 DODD 9322 0598 IMPORTANT SAFETY RECALL INFORMATION 0 U.S. Department of TransJ)Offatlon Issued in Accordance With Federal Law N**H**T* SA ~w.nhw..gov : .s C : SHADOW TRAILERS INC ATTN RECALL/COMPLIA~CE 1– I /L,/) C PO BOX 1010- 15′( Sl!Jt(S\ -r~~ WILLISTON FL 32696 3 2 6 FZ l. 000S/ 13/22 RET-URN TO SEMO-ER ,OT DELIVERASLE AS ADDRESSED UNABLE TO FORWARD 46516540720 Zl.75Nl.33l.90 -01237 I \\ii \11 111 \ll l,l111lt.hl’ I 1\111ll11′ II \11\11111111111โข I’ 1111111 . I I I !11 1111! 111\1 1 ! 1111 i l 11\i\! ii 11 i1111\11 \,ii!! 111 II 1111 u T F I l I I I ~
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… … … . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 2, 2023 Dear Shadow Customer, We were recently notified of a potential defect with the Dometic Manufacturing Companyโs Drop-In Stove Model# CE99-ZF/PI8022 that were manufactured by Suburban between August 1, 2020 and June 30, 2021.We have determined that your trailer with a VIN of insert vin number here falls within the timeframe of this campaign and this model stove may be installed in your trailer. Attached you will find a copy of the Safety Recall Report that was issued to Dometic by NHTSA. As of this date Shadow Trailers, Inc. has not had any reports of any Drop-In Stove issues in general or related to this campaign. We are confident that our installation protocol and system checks meet/exceed the Manufacturers requirements with our customers safety as the top priority. We are directing you to go to the Dometic Manufacturing website (dometic.com) or call the Dometic Customer Service Hotline @ (888) 943-4905 for any questions regarding your particular stove. This recall is being conducted by Dometic and not Shadow Trailers, however, we wanted to make our customers aware of this campaign. Again, you must contact Dometic Manufacturing for any questions or concerns you may have. Sincerely, John Ryan/Shadow Trailers, Inc. Shadow Trailers, Inc. 951 S. W. 21st Place Williston, Fla. 32696
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-948 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Shadow Trailer, LLC Submission Date : MAY 19, 2023 NHTSA Recall No. : 22V-948 Manufacturer Recall No. : 22E021 Manufacturer Information : Manufacturer Name : Shadow Trailer, LLC Address : 951 SW 21st Place Williston FL 32696 Company phone : 352-529-2190 Population : Number of potentially involved : 12 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 SHADOW LIVING QUARTER Vehicle Type : TRAILERS Body Style : UNKNOWN Power Train : NR Descriptive Information : DOMETIC STOVE, A TOTAL OF 12 STOVES WITH POSSIBLE NOZZLE ISSUES Production Dates : JUN 20, 2020 – AUG 31, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : POSSIBLE ISSUE WITH NOZZLES WHERE THE LIQUID PROPANE TRAVELS FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : POSSIBLE FLARE UP OF FLAME Description of the Cause : DOMETIC MANUFACTURING DEFECT Identification of Any Warning that can Occur : NONE KNOWN Involved Components : Component Name 1 : RECESSED COOKTOP Component Description : STOVE Component Part Number : CE99-ZF Part 573 Safety Recall Report 22V-948 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Supplier Identification : Component Manufacturer Name : DOMETIC Address : 5155 VERDANT DRIVE ELKHART Indiana 46516 Country : United States Chronology : NOTIFIED BY DOMETIC OF ISSUE ON 07/20/22 VIA CERTIFIED MAIL. SHADOW TRAILERS HAD NOT RECEIVED ANY WARRANTY CLAIMS, CALLS OR EMAIL CORRESPONDENCE RELATED TO THIS ISSUE PRIOR TO AND AFTER (TO CURRENT DATE) REGADING THIS NOTICE OF DEFECT. AFTER REVIEWING ALL INTERNAL INFORMATION RELATED TO THIS CAMPAIGN, AND USING THE LIST OF THE 12 STOVES WITH SERIAL NUMBERS PROVIDED TO SHADOW BY DOMETIC CORPORATION, SHADOW TRAILERS INITIATED A RECALL FOR THE STOVES. SHADOW IDENTIFIED THE DEALERS AND THE RETAIL BUYERS USING OUR WARRANTY REGISTRATION PORTAL AND NOTIFIED THE SELLIN G DEALERS AND CUSTOMERS VIA MAIL, EMAIL AND TELEPHONE. SHADOW PROVIDED THIS LIST TO DOMETIC CORPORATION AND OUTLINED OUR ACTIONS. Description of Remedy : Description of Remedy Program : SHADOW OUTLINED THE INSTRUCTIONS FOR REPLACEMENT/REPAIR OF THE STOVES TO DEALERS AND CUSTOMERS PER DOMETIC AND NHTSA PROCEDURES TO INCLUDE: STEP BY STEP INSTRUCTION TO FACILITATE THE REPLACEMENT/REPAIR, IDENTIFIYING THE SERIAL/ MODEL NUMBERS, CONTACT INFORMATION (PHONE AND EMAIL FOR DOMETIC) AS WELL AS OFFERING ASSISTANCE AS NEEDED. How Remedy Component Differs from Recalled Component : UNKNOWN Identify How/When Recall Condition was Corrected in Production : SHADOW HAD NOT INSTALLED THE STOVES IDENTIFIED IN THE CAMPAIGN FOR SEVERAL MONTHS IN ANY PRODUCTION UNITS OTHER THAN THE 12 UNITS IDENTIFIED BY DOMETIC AND HAD NONE OF THE STOVES IN OUR INVENTORY AT THAT TIME OR SINCE. Recall Schedule : Description of Recall Schedule : AS SOON AS DATA IS COLLECTED. Planned Dealer Notification Date : DEC 22, 2022 – JAN 02, 2023 Planned Owner Notification Date : DEC 22, 2022 – JAN 02, 2023 Part 573 Safety Recall Report 22V-948 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 * NR – Not Reported
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