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March 2, 2023 NHTSA CAMPAIGN NUMBER: 23V139000
Cooktop Gas Valves May Fracture Causing Gas Leak
A gas leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 23V139
Manufacturer Off Grid Trailers
Components EQUIPMENT
Potential Number of Units Affected 300
Summary
Off Grid Trailers (Off Grid) is recalling certain 2020-2022 Pando, 2020-2023 Expedition, and Switchback travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Remedy
Dealers will install a regulator support bracket in unsold vehicles. The remedy for sold units include inspecting the burner tubes, and repair, as necessary, free of charge. Previously sold units will be inspected and replace the cooktop as necessary, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact Off Grid customer service at 1-780-616-2830.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
521337/521340 SDS2 FIELD RECALL KIT
INSTRUCTION SHEET
This kit is for remedy of SDS2 cooktops under NHTSA recall 23E-002.
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Chronology :
Feb 9th 2023 Off Grid Trailers received Recall 23E-002 Feb 6 2023 from GLP Canada and Suburban Manufacturing
advising of the defect from Suburban. We were advised the recall covered production dates from Jan 16, 2018 to Jan 11,2023.
Off Grid Trailers purchased the SDS2 model between December 16 2020 and May 11 2022 for installation into our trailer models up to Feb 9 2023
23E002 Cooktop Gas Valves May Fracture Causing Gas Leak – Suburban SDS2 2-Burner Drop-in Cooktops
23E002 Cooktop Gas Valves May Fracture Causing Gas Leak – Suburban SDS2 2-Burner Drop-in Cooktops
11 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| OFF GRID TRAILERS | EXPEDITION | 2020-2023 |
| OFF GRID TRAILERS | PANDO | 2020-2022 |
| OFF GRID TRAILERS | SWITCHBACK | 2020-2023 |
8 Associated Documents
Defect Notice 573 Report
RCLRPT-23V139-1836.PDF 214.528KB
Recall Acknowledgement
RCAK-23V139-8826.pdf 647.258KB
Remedy Instructions and TSB
RCRIT-23V139-7719.pdf 368.649KB
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Recall 573 Report – 4/10/2023
RCLRPT-23V139-8605.PDF 215.663KB
Recall 573 Report – 4/13/2023
RCLRPT-23V139-9656.PDF 215.657KB
Recall Quarterly Report #1, 2023-2
RCLQRT-23V139-1512.PDF 211.123KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V139-8446.PDF 211.36KB
Recall Quarterly Report #3, 2023-4
RCLQRT-23V139-0973.PDF 211.445KB
Latest Recalls Documents
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- SHATTER-PROOF CERAMIC GLASS – There are no open flames or hot coils that can cause burns. Unlike the competition, Gold’s heating surface is heavy-duty shatter-proof ceramic glass, which was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops in the market.
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SEOCONTENT-START
PN: 206286
2-23-23
676 Broadway Street
Dayton, Tennessee 37321
423-775-2131
www.airxcel.com/suburban
521337/521340 SDS2 FIELD RECALL KIT
INSTRUCTION SHEET
This kit is for remedy of SDS2 cooktops under NHTSA recall 23E-002.
KIT 521337 CONSISTS OF:
(1) BRACKET ASSEMBLY WITH TAPE, PN 064351
(2) SCREW, #6 X .375”, PN 122292
(1) STICKER, CSA SDS2 12VDC, PN 194462 (USED FOR REMEDY OF STOCK NUMBER 3032AST)
(1) LOCTITE 243 THREADLOCKER, PN 410350
KIT 521340 CONSISTS OF:
(1) BRACKET ASSEMBLY WITH TAPE, PN 064351
(2) SCREW, #6 X .375”, PN 122292
(1) STICKER, CSA SDS2 12VDC, PN 194460 (USED FOR REMEDY OF STOCK NUMBER 3031AST)
(1) LOCTITE 243 THREADLOCKER, PN 410350
ASSEMBLY INSTRUCTIONS:
1. Open glass lid.
2. Remove (4) black glass bumpers from each corner of the appliance.
3. Using a #2 Phillips screwdriver, loosen the screws under each bumper. This will retract the clamping mechanism that attaches the cooktop to the countertop.
PN: 206286
2-23-23
4. Close glass lid.
5. Lift cooktop free of countertop and place bottom side up on soft working surface.
6. Remove heat shield from bottom of appliance, setting heat shield, screws, and washers aside.
7. Clean bottom of main top near regulator with a 50/50 mixture of rubbing alcohol and water.
8. Peel red liner from tape on bottom of bracket assembly (064351).
9. Place bracket assembly over regulator and align screw holes. (Ensure regulator mounting surface is parallel to bottom of main top.)
10. Attach bracket to regulator with two screws (122292).
11. Apply force of 15 lbs. minimum to regulator bracket to firmly adhere VHB tape. (Minimum application temperature of 50°F. If necessary, heat tape and application surfaces prior to adhesion.)
12. Reinstall heat shield using retained screws and washers.
13. Cover “3031AST” with sticker (194460) or cover “3032AST” with sticker (194450) on large heat shield sticker. Clean oily residue as required for proper label adhesion.
PN: 206286
2-23-23
14. Turn unit over and open glass lid.
15. Remove both burner control knobs.
16. Using needle nose pliers, remove top nut securing the left valve to the main top. Your cooktop may have one or two nuts securing each gas valve.
17. Tighten bottom nut if your cooktop had two nuts on each gas valve.
18. Snip tip of Loctite 243 (410350) and apply one drop of threadlocker to approximately 2nd valve thread if each valve has two nuts. Apply one drop of threadlocker to approximately the 4th thread if each valve has only one nut.
19. Install top nut and torque to 20 in-lb.
20. Reinstall control knob.
21. Repeat steps 16 through 20 for the right control.
PN: 206286
2-23-23
22. Reinstallation of unit is reverse of removal.
23. Submit warranty claim to Laborclaims@airxcel.com
24. This completes the recall remedy steps.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-139
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Off Grid Trailers APR 13, 2023 NHTSA Recall No. : 23V-139 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Off Grid Trailers
Address : 6324 Roper Road
Edmonton 00 T6B 3P9 Company phone : 7806162830
Population :
Number of potentially involved : 150 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2020-2022 Off Grid Trailers Pando Vehicle Type : TRAILERS Body Style : 2-DOOR Power Train : NR
Descriptive Information : NHTSA Safety Recall 23E-002 issed from Suburban Manufacturing related to SDS2-2 burner cooktops produced from Jan 16, 2018 to Jan 11, 2023.
Off Grid Trailers purchased the Suburban SDS2 – 2 burner cooktop between Dec 16 2020 to May 2022 and installed them up to receipt of recall letter from GLP Canada Feb 9 2023.
We are working with Suburban Manufacturing who advised Feb 16 that a solution has not been determined
Production Dates : DEC 01, 2020 – FEB 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2023 Off Grid Trailers Expedition Vehicle Type : TRAILERS Body Style : 2-DOOR Power Train : NR
Descriptive Information : NHTSA Safety Recall 23E-002 issed from Suburban Manufacturing related to SDS2-2 burner cooktops produced from Jan 16, 2018 to Jan 11, 2023. Off Grid Trailers purchased the Suburban SDS2 – 2 burner cooktop between Dec 16 2020 to May 2022 and installed them up to receipt of recall letter from GLP Canada Feb 9 2023. We are working with Suburban Manufacturing who advised Feb 16 that a solution has not been determined
Production Dates : DEC 01, 2020 – FEB 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-139 Page 2 Vehicle 3 : 2020-2023 Off Grid Trailers Switchback Vehicle Type : TRAILERS Body Style : 2-DOOR Power Train : NR
Descriptive Information : NHTSA Safety Recall 23E-002 issed from Suburban Manufacturing related to SDS2-2 burner cooktops produced from Jan 16, 2018 to Jan 11, 2023. Off Grid Trailers purchased the Suburban SDS2 – 2 burner cooktop between Dec 16 2020 to May 2022 and installed them up to receipt of recall letter from GLP Canada Feb 9 2023. We are working with Suburban Manufacturing who advised Feb 16 that a solution has not been determined
Production Dates : DEC 16, 2020 – FEB 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Suburban SDS2-2 burner cooktop recall notice 23E-002 February 6, 2023 which described the defect as follows: The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles. The recall production dates are from Januaryu 16 2018 to January 11 2023
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The burner tube could crack resulting in a leak of propane when the top
burner gas valve is opened to used the appliance. If ignited the propane could results in a fire and/or explosion which could result in personal injury.
Description of the Cause : The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : Suburban Cooktop Component Description : 2 burner cooktop Component Part Number : SDS2 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-139 Page 3 Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing Address : 676 Broadway Street
Dayton Tennessee 37321
Country : United States Chronology :
Feb 9th 2023 Off Grid Trailers received Recall 23E-002 Feb 6 2023 from GLP Canada and Suburban Manufacturing advising of the defect from Suburban. We were advised the recall covered production dates from Jan 16, 2018 to Jan 11,2023. Off Grid Trailers purchased the SDS2 model between December 16 2020 and May 11 2022 for installation into our trailer models up to Feb 9 2023 Description of Remedy :
Description of Remedy Program : As of March 2 2023 Off Grid Trailers is waiting on a solution from
Suburban that will allow us to issue a recall and remedy to our end customers.
March 28th UPDATE: Off Grid Trailers received documentation dated 2-23-23 covering the SDS2 Field Recall Kit components and repair instructions. It is the remedy for SDS2 cooktops under NHTSA recall 23E-002. We are advised by Gavin Jones – Assistant Service Manager – Suburban – that .25 hrs is the flat rate labor time for the rework and the hourly rate is based on your company’s hourly rate. How Remedy Component Differs from Recalled Component : As of March 2 2023 Off Grid Trailers is waiting on a solution from Suburban that will allow us to issue a recall and remedy to our end customers
March 28th UPDATE: Off Grid Trailers received documentation dated 2-23-23 covering the SDS2 Field Recall Kit components and repair instructions. It is the remedy for SDS2 cooktops under NHTSA recall 23E-002. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-139
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
As of March 2 2023 Off Grid Trailers is waiting on a solution from Suburban that will allow us to issue a recall and remedy to our end customers
March 28th UPDATE: Off Grid Trailers received documentation dated 2-23-23 covering the SDS2 Field Recall Kit components and repair instructions. It is the remedy for SDS2 cooktops under NHTSA recall 23E-002. We will apply this remedy to any stock production units remaining at our production facility. Recall Schedule :
Description of Recall Schedule : As of March 2 2023 Off Grid Trailers is waiting on a solution from
Suburban that will allow us to issue a recall and remedy to our end customers.
UPDATE: March 28 2023 – During the week of April 4th Off Grid Trailers will issue notification by posting to our website on March 29th; we will use both emailing and physical letter to advise customers and plan to complete this by work by April 30th
Planned Dealer Notification Date : MAR 29, 2023 – APR 30, 2023
Planned Owner Notification Date : MAR 29, 2023 – APR 30, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-139
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Off Grid Trailers APR 10, 2023 NHTSA Recall No. : 23V-139 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Off Grid Trailers
Address : 6324 Roper Road
Edmonton 00 T6B 3P9 Company phone : 7806162830
Population :
Number of potentially involved : 300 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2020-2022 Off Grid Trailers Pando Vehicle Type : TRAILERS Body Style : 2-DOOR Power Train : NR
Descriptive Information : NHTSA Safety Recall 23E-002 issed from Suburban Manufacturing related to SDS2-2 burner cooktops produced from Jan 16, 2018 to Jan 11, 2023.
Off Grid Trailers purchased the Suburban SDS2 – 2 burner cooktop between Dec 16 2020 to May 2022 and installed them up to receipt of recall letter from GLP Canada Feb 9 2023.
We are working with Suburban Manufacturing who advised Feb 16 that a solution has not been determined
Production Dates : DEC 01, 2020 – FEB 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2023 Off Grid Trailers Switchback Vehicle Type : TRAILERS Body Style : 2-DOOR Power Train : NR
Descriptive Information : NHTSA Safety Recall 23E-002 issed from Suburban Manufacturing related to SDS2-2 burner cooktops produced from Jan 16, 2018 to Jan 11, 2023. Off Grid Trailers purchased the Suburban SDS2 – 2 burner cooktop between Dec 16 2020 to May 2022 and installed them up to receipt of recall letter from GLP Canada Feb 9 2023. We are working with Suburban Manufacturing who advised Feb 16 that a solution has not been determined
Production Dates : DEC 16, 2020 – FEB 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-139 Page 2 Vehicle 3 : 2020-2023 Off Grid Trailers Expedition Vehicle Type : TRAILERS Body Style : 2-DOOR Power Train : NR
Descriptive Information : NHTSA Safety Recall 23E-002 issed from Suburban Manufacturing related to SDS2-2 burner cooktops produced from Jan 16, 2018 to Jan 11, 2023. Off Grid Trailers purchased the Suburban SDS2 – 2 burner cooktop between Dec 16 2020 to May 2022 and installed them up to receipt of recall letter from GLP Canada Feb 9 2023. We are working with Suburban Manufacturing who advised Feb 16 that a solution has not been determined
Production Dates : DEC 01, 2020 – FEB 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Suburban SDS2-2 burner cooktop recall notice 23E-002 February 6, 2023 which described the defect as follows: The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles. The recall production dates are from Januaryu 16 2018 to January 11 2023
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The burner tube could crack resulting in a leak of propane when the top
burner gas valve is opened to used the appliance. If ignited the propane could results in a fire and/or explosion which could result in personal injury.
Description of the Cause : The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : Suburban Cooktop Component Description : 2 burner cooktop Component Part Number : SDS2 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-139 Page 3 Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing Address : 676 Broadway Street
Dayton Tennessee 37321
Country : United States Chronology :
Feb 9th 2023 Off Grid Trailers received Recall 23E-002 Feb 6 2023 from GLP Canada and Suburban Manufacturing advising of the defect from Suburban. We were advised the recall covered production dates from Jan 16, 2018 to Jan 11,2023. Off Grid Trailers purchased the SDS2 model between December 16 2020 and May 11 2022 for installation into our trailer models up to Feb 9 2023 Description of Remedy :
Description of Remedy Program : As of March 2 2023 Off Grid Trailers is waiting on a solution from
Suburban that will allow us to issue a recall and remedy to our end customers.
March 28th UPDATE: Off Grid Trailers received documentation dated 2-23-23 covering the SDS2 Field Recall Kit components and repair instructions. It is the remedy for SDS2 cooktops under NHTSA recall 23E-002. We are advised by Gavin Jones – Assistant Service Manager – Suburban – that .25 hrs is the flat rate labor time for the rework and the hourly rate is based on your company’s hourly rate. How Remedy Component Differs from Recalled Component : As of March 2 2023 Off Grid Trailers is waiting on a solution from Suburban that will allow us to issue a recall and remedy to our end customers
March 28th UPDATE: Off Grid Trailers received documentation dated 2-23-23 covering the SDS2 Field Recall Kit components and repair instructions. It is the remedy for SDS2 cooktops under NHTSA recall 23E-002. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-139
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
As of March 2 2023 Off Grid Trailers is waiting on a solution from Suburban that will allow us to issue a recall and remedy to our end customers
March 28th UPDATE: Off Grid Trailers received documentation dated 2-23-23 covering the SDS2 Field Recall Kit components and repair instructions. It is the remedy for SDS2 cooktops under NHTSA recall 23E-002. We will apply this remedy to any stock production units remaining at our production facility. Recall Schedule :
Description of Recall Schedule : As of March 2 2023 Off Grid Trailers is waiting on a solution from
Suburban that will allow us to issue a recall and remedy to our end customers.
UPDATE: March 28 2023 – During the week of April 4th Off Grid Trailers will issue notification by posting to our website on March 29th; we will use both emailing and physical letter to advise customers and plan to complete this by work by April 30th
Planned Dealer Notification Date : MAR 29, 2023 – APR 30, 2023
Planned Owner Notification Date : MAR 29, 2023 – APR 30, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-139
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Off Grid Trailers MAR 02, 2023 NHTSA Recall No. : 23V-139 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Off Grid Trailers
Address : 6324 Roper Road
Edmonton 00 T6B 3P9 Company phone : 7806162830
Population :
Number of potentially involved : 300 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2020-2022 Off Grid Trailers Pando Vehicle Type : TRAILERS Body Style : 2-DOOR Power Train : NR
Descriptive Information : NHTSA Safety Recall 23E-002 issed from Suburban Manufacturing related to SDS2-2 burner cooktops produced from Jan 16, 2018 to Jan 11, 2023.
Off Grid Trailers purchased the Suburban SDS2 – 2 burner cooktop between Dec 16 2020 to May 2022 and installed them up to receipt of recall letter from GLP Canada Feb 9 2023.
We are working with Suburban Manufacturing who advised Feb 16 that a solution has not been determined
Production Dates : DEC 01, 2020 – FEB 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2023 Off Grid Trailers Expedition Vehicle Type : TRAILERS Body Style : 2-DOOR Power Train : NR
Descriptive Information : NHTSA Safety Recall 23E-002 issed from Suburban Manufacturing related to SDS2-2 burner cooktops produced from Jan 16, 2018 to Jan 11, 2023. Off Grid Trailers purchased the Suburban SDS2 – 2 burner cooktop between Dec 16 2020 to May 2022 and installed them up to receipt of recall letter from GLP Canada Feb 9 2023. We are working with Suburban Manufacturing who advised Feb 16 that a solution has not been determined
Production Dates : DEC 01, 2020 – FEB 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-139 Page 2 Vehicle 3 : 2020-2023 Off Grid Trailers Switchback Vehicle Type : TRAILERS Body Style : 2-DOOR Power Train : NR
Descriptive Information : NHTSA Safety Recall 23E-002 issed from Suburban Manufacturing related to SDS2-2 burner cooktops produced from Jan 16, 2018 to Jan 11, 2023. Off Grid Trailers purchased the Suburban SDS2 – 2 burner cooktop between Dec 16 2020 to May 2022 and installed them up to receipt of recall letter from GLP Canada Feb 9 2023. We are working with Suburban Manufacturing who advised Feb 16 that a solution has not been determined
Production Dates : DEC 16, 2020 – FEB 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Suburban SDS2-2 burner cooktop recall notice 23E-002 February 6, 2023 which described the defect as follows: The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles. The recall production dates are from Januaryu 16 2018 to January 11 2023
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The burner tube could crack resulting in a leak of propane when the top
burner gas valve is opened to used the appliance. If ignited the propane could results in a fire and/or explosion which could result in personal injury.
Description of the Cause : The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced in recreational vehicles. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : Suburban Cooktop Component Description : 2 burner cooktop Component Part Number : SDS2 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-139
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing Address : 676 Broadway Street
Dayton Tennessee 37321
Country : United States
Chronology :
Feb 9th 2023 Off Grid Trailers received Recall 23E-002 Feb 6 2023 from GLP Canada and Suburban Manufacturing advising of the defect from Suburban. We were advised the recall covered production dates from Jan 16, 2018 to Jan 11,2023. Off Grid Trailers purchased the SDS2 model between December 16 2020 and May 11 2022 for installation into our trailer models up to Feb 9 2023
Description of Remedy :
Description of Remedy Program : As of March 2 2023 Off Grid Trailers is waiting on a solution from
Suburban that will allow us to issue a recall and remedy to our end customers How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : As of March 2 2023 Off Grid Trailers is waiting on a solution from Suburban that will allow us to issue a recall and remedy to our end customers
As of March 2 2023 Off Grid Trailers is waiting on a solution from Suburban that will allow us to issue a recall and remedy to our end customers Recall Schedule :
Description of Recall Schedule : As of March 2 2023 Off Grid Trailers is waiting on a solution from
Suburban that will allow us to issue a recall and remedy to our end customers
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR
* NR – Not Reported
SEOCONTENT-END
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