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February 16, 2023 NHTSA CAMPAIGN NUMBER: 23V089000
Turn Signals are not Bright Enough/FMVSS 108
Dim turn signal indicator lights may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
NHTSA Campaign Number: 23V089
Manufacturer Dennis Eagle Inc.
Components EXTERIOR LIGHTING
Potential Number of Units Affected 140
Summary
Dennis Eagle, Inc. (Dennis Eagle) is recalling certain 2020-2021 Proview vehicles. The front turn signal indicator lights may not flash brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
Dealers will replace the lights, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagles number for this recall is FSI1691-CP013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Dennis Eagle Inc. has decided that certain 2020-2021 Proview vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 108, โLamps, Reflective Devices, and Associated Equipment.โ
The Front Directional Indicators fitted to the ProView are non-compliant to the Federal Motor Vehicle Safety (FMVSS) 108 Lamps, Reflective Devices, and Associated Equipment. This can be identified by the Missing DOT marking on the Lamp Lens, this has been replaced with the UN ECE Regulation Marking. The incorrect Front Directional Indicator may not provide adequate light and therefore reduce the visibility of the vehicle to other drivers, increasing the risk of crash or injury.
The Front Directional Indicator will be replaced. Please contact your local dealer to arrange this free of charge rework quoting CP013. The remedy is expected to take 3 hours to complete.
For help and support on this contact Dennis Eagle Inc. on 843-879-5026 or email DEINC_Warranty@dennis-eagle.com
Chronology :
2/6/23 a vehicle was found to have the wrong lamps fitted after investigation the incorrect lamp has been specified
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| DENNIS EAGLE | PROVIEW | 2020-2021 |
11 Associated Documents
Recall 573 Report-03/17/2023
RCLRPT-23V089-4948.PDF 212.614KB
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Noncompliance Notice 573 Report
RCLRPT-23V089-2580.PDF 212.604KB
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Recall Acknowledgement
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Owner Notification Letter(Part 577)
RCONL-23V089-6142.pdf 172.932KB
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Recall 573 Report – 04/05/2023
RCLRPT-23V089-2704.PDF 212.627KB
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Recall 573 Report – 03/29/2023
RCLRPT-23V089-4694.PDF 212.613KB
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Recall 573 Report-Amendment 05/03/2023
RCLRPT-23V089-9816.PDF 212.627KB
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Recall 573 Report – 5/9/2023
RCLRPT-23V089-4513.PDF 212.659KB
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Recall 573 Report – 6/6/2023
RCLRPT-23V089-3636.PDF 212.685KB
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Recall Quarterly Report #1, 2023-2
RCLQRT-23V089-7533.PDF 211.142KB
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Recall Quarterly Report #2, 2023-3
RCLQRT-23V089-6492.PDF 211.383KB
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SEOCONTENT-START
Dennis Eagle Ltd.
104 G Pinnacle Way
Summerville, South Carolina 29485
United Kingdom
T +1 843 – 879 – 5026
E sales@dennis-eagle.com
I dennis-eagle.com
Dennis Eagle Inc.
Registered Office: 1209 Orange Street, Wilmington, Delaware 19801, New Castle County
Registration No. 5803415
IMPORTANT SAFETY RECALL
This notice applies to your vehicle, please see the VIN list below.
NHTSA Recall 23V089/Recall Campaign CP013
To: All Customers
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Dennis Eagle Inc. has decided that certain 2020-2021 Proview vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 108, โLamps, Reflective Devices, and Associated Equipment.โ
The Front Directional Indicators fitted to the ProView are non-compliant to the Federal Motor Vehicle Safety (FMVSS) 108 Lamps, Reflective Devices, and Associated Equipment. This can be identified by the Missing DOT marking on the Lamp Lens, this has been replaced with the UN ECE Regulation Marking. The incorrect Front Directional Indicator may not provide adequate light and therefore reduce the visibility of the vehicle to other drivers, increasing the risk of crash or injury.
The Front Directional Indicator will be replaced. Please contact your local dealer to arrange this free of charge rework quoting CP013. The remedy is expected to take 3 hours to complete.
For help and support on this contact Dennis Eagle Inc. on 843-879-5026 or email DEINC_Warranty@dennis-eagle.com
Below is a list of the affected vehicles in the field:
If your dealer fails or is unable to remedy this defect without charge, or within a reasonable amount of time, you may submit a written complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey AVE SE
Washington, DC 20590
You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Federal law requires that you forward a copy of this safety recall notice to the lessee within 10 days. You may be eligible to receive a reimbursement for the cost of repairs made prior to receiving this notice.
Sincerely,
Dennis Eagle Inc.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-089
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Dennis Eagle Inc. MAY 03, 2023 NHTSA Recall No. : 23V-089 Manufacturer Recall No. : FSI1691 – CP013 Manufacturer Information :
Manufacturer Name : Dennis Eagle Inc. Address : 2101 47th Street
Sarasota FL 34234
Company phone : 201 9463
Population :
Number of potentially involved : 140 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2023 DENNIS EAGLE PROVIEW Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : 2-DOOR Power Train : DIESEL
Descriptive Information : ALL PRODUCT BUILT Production Dates : JAN 01, 2020 – FEB 10, 2023
d : 1D92KKGB7PG791244
Not sequential Description of Noncompliance : Description of the Noncompliance : Front Directional Indicators fitted to the ProView are not compliant with the requirements of Federal Motor Vehicle Safety Standard FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR
Description of the Safety Risk : A dim Front Directional Indicator may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash or injury.
Description of the Cause : Incorrect lamp fitted Identification of Any Warning
that can Occur : N/A
Involved Components : Part 573 Safety Recall Report 23V-089
Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name 1 : COL Indicator LED Component Description : Indicator Hella Component Part Number : 1041339
Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR
Chronology :
2/6/23 a vehicle was found to have the wrong lamps fitted after investigation the incorrect lamp has been specified
Description of Remedy :
Description of Remedy Program : Dealers will be requested to replace the lamps for the correct parts, who will then claim back from Dennis Eagle How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Incorrect component is European specification identified with a E on the lens and the correct component is a federal specification marked with a DOT
We have now sourced the correct lamps and will be fitting from production date 2/20/23
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : APR 17, 2023 – MAY 12, 2023
Planned Owner Notification Date : APR 17, 2023 – MAY 12, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-089
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Dennis Eagle Inc. MAR 17, 2023 NHTSA Recall No. : 23V-089 Manufacturer Recall No. : FSI1691 – CP013 Manufacturer Information :
Manufacturer Name : Dennis Eagle Inc. Address : 2101 47th Street
Sarasota FL 34234
Company phone : 201 9463
Population :
Number of potentially involved : 140 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2021 DENNIS EAGLE PROVIEW Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : 2-DOOR Power Train : DIESEL
Descriptive Information : ALL PRODUCT BUILT Production Dates : JAN 01, 2020 – FEB 10, 2023
d : 1D92KKGB7PG791244
Not sequential Description of Noncompliance : Description of the Noncompliance : Front Directional Indicators fitted to the ProView are not compliant with the requirements of Federal Motor Vehicle Safety Standard FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR
Description of the Safety Risk : A dim Front Directional Indicator may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash or injury.
Description of the Cause : Incorrect lamp fitted Identification of Any Warning
that can Occur : N/A
Involved Components : Part 573 Safety Recall Report 23V-089
Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name 1 : COL Indicator LED Component Description : Indicator Hella Component Part Number : 1041339
Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR
Chronology :
2/6/23 a vehicle was found to have the wrong lamps fitted after investigation the incorrect lamp has been specified
Description of Remedy :
Description of Remedy Program : Dealers will be requested to replace the lamps for the correct parts, who will then claim back from Dennis Eagle How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Incorrect component is European specification identified with a E on the lens and the correct component is a federal specification marked with a DOT
We have now sourced the correct lamps and will be fitting from production date 2/20/23
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-089
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Dennis Eagle Inc. MAR 29, 2023 NHTSA Recall No. : 23V-089 Manufacturer Recall No. : FSI1691 – CP013 Manufacturer Information :
Manufacturer Name : Dennis Eagle Inc. Address : 2101 47th Street
Sarasota FL 34234
Company phone : 201 9463
Population :
Number of potentially involved : 140 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2023 DENNIS EAGLE PROVIEW Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : 2-DOOR Power Train : DIESEL
Descriptive Information : ALL PRODUCT BUILT Production Dates : JAN 01, 2020 – FEB 10, 2023
d : 1D92KKGB7PG791244
Not sequential Description of Noncompliance : Description of the Noncompliance : Front Directional Indicators fitted to the ProView are not compliant with the requirements of Federal Motor Vehicle Safety Standard FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR
Description of the Safety Risk : A dim Front Directional Indicator may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash or injury.
Description of the Cause : Incorrect lamp fitted Identification of Any Warning
that can Occur : N/A
Involved Components : Part 573 Safety Recall Report 23V-089
Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name 1 : COL Indicator LED Component Description : Indicator Hella Component Part Number : 1041339
Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR
Chronology :
2/6/23 a vehicle was found to have the wrong lamps fitted after investigation the incorrect lamp has been specified
Description of Remedy :
Description of Remedy Program : Dealers will be requested to replace the lamps for the correct parts, who will then claim back from Dennis Eagle How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Incorrect component is European specification identified with a E on the lens and the correct component is a federal specification marked with a DOT
We have now sourced the correct lamps and will be fitting from production date 2/20/23
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-089
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Dennis Eagle Inc. MAY 09, 2023 NHTSA Recall No. : 23V-089 Manufacturer Recall No. : FSI1691 – CP013 Manufacturer Information :
Manufacturer Name : Dennis Eagle Inc. Address : 2101 47th Street
Sarasota FL 34234
Company phone : 201 9463
Population :
Number of potentially involved : 140 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2023 DENNIS EAGLE PROVIEW Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : 2-DOOR Power Train : DIESEL
Descriptive Information : ALL PRODUCT BUILT Production Dates : JAN 01, 2020 – FEB 10, 2023
d : 1D92KKGB7PG791244
Not sequential Description of Noncompliance : Description of the Noncompliance : Front Directional Indicators fitted to the ProView are not compliant with the requirements of Federal Motor Vehicle Safety Standard FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR
Description of the Safety Risk : A dim Front Directional Indicator may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash or injury.
Description of the Cause : Incorrect lamp fitted Identification of Any Warning
that can Occur : N/A
Involved Components : Part 573 Safety Recall Report 23V-089
Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name 1 : COL Indicator LED Component Description : Indicator Hella Component Part Number : 1041339
Supplier Identification : Component Manufacturer
Name : Hella Ltd Address : NR
Foreign States
Country : United Kingdom
Chronology :
2/6/23 a vehicle was found to have the wrong lamps fitted after investigation the incorrect lamp has been specified
Description of Remedy :
Description of Remedy Program : Dealers will be requested to replace the lamps for the correct parts, who will then claim back from Dennis Eagle How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Incorrect component is European specification identified with a E on the lens and the correct component is a federal specification marked with a DOT
We have now sourced the correct lamps and will be fitting from production date 2/20/23
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : APR 17, 2023 – MAY 12, 2023
Planned Owner Notification Date : APR 17, 2023 – MAY 12, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-089
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Dennis Eagle Inc. JUN 06, 2023 NHTSA Recall No. : 23V-089 Manufacturer Recall No. : FSI1691 – CP013 Manufacturer Information :
Manufacturer Name : Dennis Eagle Inc. Address : 2101 47th Street
Sarasota FL 34234
Company phone : 201 9463
Population :
Number of potentially involved : 140 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2023 DENNIS EAGLE PROVIEW Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : 2-DOOR Power Train : DIESEL
Descriptive Information : ALL PRODUCT BUILT Production Dates : JAN 01, 2020 – FEB 10, 2023
d : 1D92KKGB7PG791244
Not sequential Description of Noncompliance : Description of the Noncompliance : Front Directional Indicators fitted to the ProView are not compliant with the requirements of Federal Motor Vehicle Safety Standard FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR
Description of the Safety Risk : A dim Front Directional Indicator may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash or injury.
Description of the Cause : Incorrect lamp fitted Identification of Any Warning
that can Occur : N/A
Involved Components : Part 573 Safety Recall Report 23V-089
Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name 1 : COL Indicator LED Component Description : Indicator Hella Component Part Number : 1041339
Supplier Identification : Component Manufacturer
Name : Hella Ltd Address : NR
Foreign States
Country : United Kingdom
Chronology :
2/6/23 a vehicle was found to have the wrong lamps fitted after investigation the incorrect lamp has been specified
Description of Remedy :
Description of Remedy Program : Dealers will be requested to replace the lamps for the correct parts, who will then claim back from Dennis Eagle How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Incorrect component is European specification identified with a E on the lens and the correct component is a federal specification marked with a DOT
We have now sourced the correct lamps and will be fitting from production date 2/20/23 Recall Schedule :
Description of Recall Schedule : TI234 to be sent to dealers, customers to be informed.
Planned Dealer Notification Date : APR 17, 2023 – MAY 12, 2023
Planned Owner Notification Date : APR 17, 2023 – MAY 12, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-089
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Dennis Eagle Inc. APR 05, 2023 NHTSA Recall No. : 23V-089 Manufacturer Recall No. : FSI1691 – CP013 Manufacturer Information :
Manufacturer Name : Dennis Eagle Inc. Address : 2101 47th Street
Sarasota FL 34234
Company phone : 201 9463
Population :
Number of potentially involved : 140 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2023 DENNIS EAGLE PROVIEW Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : 2-DOOR Power Train : DIESEL
Descriptive Information : ALL PRODUCT BUILT Production Dates : JAN 01, 2020 – FEB 10, 2023
d : 1D92KKGB7PG791244
Not sequential Description of Noncompliance : Description of the Noncompliance : Front Directional Indicators fitted to the ProView are not compliant with the requirements of Federal Motor Vehicle Safety Standard FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR
Description of the Safety Risk : A dim Front Directional Indicator may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash or injury.
Description of the Cause : Incorrect lamp fitted Identification of Any Warning
that can Occur : N/A
Involved Components : Part 573 Safety Recall Report 23V-089
Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name 1 : COL Indicator LED Component Description : Indicator Hella Component Part Number : 1041339
Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR
Chronology :
2/6/23 a vehicle was found to have the wrong lamps fitted after investigation the incorrect lamp has been specified
Description of Remedy :
Description of Remedy Program : Dealers will be requested to replace the lamps for the correct parts, who will then claim back from Dennis Eagle How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Incorrect component is European specification identified with a E on the lens and the correct component is a federal specification marked with a DOT
We have now sourced the correct lamps and will be fitting from production date 2/20/23
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : APR 17, 2023 – MAY 01, 2023
Planned Owner Notification Date : APR 17, 2023 – MAY 01, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-089
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Dennis Eagle Inc. FEB 16, 2023 NHTSA Recall No. : 23V-089 Manufacturer Recall No. : FSI1691 – CP013 Manufacturer Information :
Manufacturer Name : Dennis Eagle Inc. Address : 2101 47th Street
Sarasota FL 34234
Company phone : 201 9463
Population :
Number of potentially involved : 140 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2021 DENNIS EAGLE PROVIEW Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : 2-DOOR Power Train : DIESEL
Descriptive Information : ALL PRODUCT BUILT Production Dates : JAN 01, 2020 – FEB 10, 2023
d : 1D92KKGB7PG791244
Not sequential Description of Noncompliance : Description of the Noncompliance : Front Directional Indicators fitted to the ProView are not compliant with the requirements of Federal Motor Vehicle Safety Standard FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR
Description of the Safety Risk : Incorrectly placed lights may decrease visibility to following drivers,
increasing the risk of a crash.
Description of the Cause : Incorrect lamp fitted Identification of Any Warning
that can Occur : N/A
Involved Components : Part 573 Safety Recall Report 23V-089
Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name 1 : COL Indicator LED Component Description : Indicator Hella Component Part Number : 1041339
Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR
Chronology :
2/6/23 a vehicle was found to have the wrong lamps fitted after investigation the incorrect lamp has been specified
Description of Remedy :
Description of Remedy Program : Dealers will be requested to replace the lamps for the correct parts, who will then claim back from Dennis Eagle How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Incorrect component is European specification identified with a E on the lens and the correct component is a federal specification marked with a DOT
We have now sourced the correct lamps and will be fitting from production date 2/20/23
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR
* NR – Not Reported
SEOCONTENT-END
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