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March 23, 2023 NHTSA CAMPAIGN NUMBER: 23V196000
Powertrain Driveline May Detach
An improperly secured powertrain driveline can detach from the vehicle and cause a loss of drive power, increasing the risk of a crash.
NHTSA Campaign Number: 23V196
Manufacturer Autocar, LLC
Components POWER TRAIN
Potential Number of Units Affected 909
Summary
Autocar, LLC (Autocar) is recalling certain 2022-2023 ACX (Xpeditor) and 2020-2023 DC (Legend) vehicles. The powertrain driveline center support bearing hardware may not have been properly secured.
Remedy
Dealers will inspect, and if necessary, secure or replace the powertrain driveline support bearing hardware, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Autocar customer service at 1-888-218-3611. Autocar’s number for this recall is ACX-2305 DC-2301.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
May 2023
ACX-2305 DC-2301
SUBJECT:
Autocar, LLC has determined the drive line center support bearing hardware may not be properly secured on certain Xpeditor (ACX) and Legend (DC) vehicles.
SAFETY RECALL INFORMATION:
This Recall bulletin provides instructions for locating and securing the drive line center support bearing hardware.
VEHICLES AFFECTED:
There are 909, 2020 – 2023 model year Xpeditor (ACX) and Legend (DC) chassis. The ACX chassis were manufactured between January 18, 2022, and February 9, 2023, with nonsequential serial numbers in the range of 237818 through 241058. The DC chassis were manufactured between August 20, 2019, and January 30, 2023, with non-sequential serial numbers in the range of 231616 through 242108. To determine if a vehicle is affected by this Recall, log in to the Autocar Warranty Management System at www.autocartruck.com. From the main menu, select “View Recalls/ Service Programs” and look for the Autocar Recall number above. A spreadsheet file will be accessible with the VIN list of affected vehicles. Alternatively, to determine if a single vehicle is affected, select “VIN Profile” from the main menu in the Autocar Warranty Management System. In the “Chassis Number” field, enter the last 6 of the VIN. Once the VIN profile is displayed, scroll down to the “Recall/Service Program Information” section to determine if the Recall is open.
SERVICE RESPONSIBILITY:
Service sites must perform this Recall on affected vehicles at no charge to the owner regardless of vehicle mileage, age, or ownership. If a vehicle affected by this Recall is taken into or is currently in your vehicle inventory, or at your center for service, you must perform this Recall before the vehicle is sold or released to the owner.
REQUIRED PARTS:
THERE ARE NO PARTS ASSOCIATED WITH THIS SAFETY RECALL
LOCKOUT/TAGOUT PROCEDURES
CAUTION
Before entering the vehicle or vehicle body, read and follow OSHA regulations concerning entry and working in “CONFINED SPACE” OSHA 1910.146 and “LOCKOUT/TAGOUT” OSHA 1910.147. Follow OSHA regulations while performing any work on the vehicle. The vehicle must be disabled by the following steps before performing any work on the vehicle:
1. Place the transmission in NEUTRAL.
2. Set the parking brake.
3. Shut the engine OFF.
4. Lock cab doors, keep the key in your pocket. Block the wheels before entering the body or performing any work on the vehicle.
5. Turn the battery disconnect switch OFF, if equipped.
6. Completely drain the air from the primary/A system and secondary/B system by opening the drain valves on the air tanks themselves or by using the drain manifold if supplied. When draining the air tanks, do not look into the area where air is draining. Dirt or sludge particles may be expelled in the air stream and can cause eye injury.
7. Place magnetic “DANGER” signs on both cab doors before entering the body or performing any work on the vehicle.
8. Take proper precautions before working under the vehicle. Use ramps approved for the weight of your vehicle, or use floor jacks and stands. Never work under a vehicle supported by jacks alone. Always use jack stands to support the vehicle.
SECURING DRIVE LINE CENTER SUPPORT BEARING HARDWARE
1. Follow all lockout/tagout procedures and verify the battery disconnect switch is in the “OFF” position. If the unit is not equipped with a battery disconnect switch, disconnect the battery cables beginning with the negative cables, followed by the positive cables.
2. From underneath the vehicle, locate the drive line center bearing.
Note: Due to multiple configurations, the illustrations may vary slightly from your specific unit, if you have questions or concerns, please contact Autocar technical support at 888-218-3611.
3. For ACX vehicles equipped with aluminum cross members. Locate the 4 center bearing support bracket mounting fasteners and tighten to 90 Lbs-ft of torque (see Figure 1).
4. For ACX vehicles equipped with aluminum cross members. Locate the 2 center bearing to support bracket mounting fasteners and tighten to 59 Lbs-ft of torque (see Figure 2).
5. For ACX vehicles equipped with steel cross members. Locate the 2 center bearing support bracket mounting fasteners and tighten to 90 Lbs-ft of torque and locate the 2 center bearing to support bracket mounting fasteners and tighten to 59 Lbs-ft of torque (see Figure 3).
6. For ACX vehicles equipped with steel cross members. Locate the 6 center bearing support bracket mounting fasteners and tighten to 90 Lbs-ft of torque (see Figure 4).
7. For all affected ACX and DC vehicles. Locate the 4 universal joint mounting strap fasteners and tighten to 125 Lbs-ft of torque (see Figure 5).
8. For DC vehicles. Locate the 4 center bearing support bracket mounting fasteners and tighten to 90 Lbs-ft of torque (see Figure 6).
9. For DC vehicles. Locate the 2 center bearing to support bracket mounting fasteners and tighten to 59 Lbs-ft of torque (see Figure 7).
10. Turn on the battery disconnect switch or re-connect the battery cables beginning with the positive connections followed by the negative connections.
11. Repairs are complete.
Note: If you have questions or concerns regarding this Safety Recall, please contact Autocar technical support at 888-218-3611.
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Chronology :
October 20, 2022, through February 16, 2023, Autocar personnel identified and repaired loose fasteners during the manufacturing process in house at Autocar and zero defects were found. February 20, 2023, additional units were inspected by Autocar personnel outside of Autocar and a total of four units were identified with loose fasteners and corrected, March 16, 2023, the information was presented to Autocar management team and out of an abundance of caution Autocar decided to perform a voluntary safety recall for all suspect units.
6 Affected Products
Vehicles
9 Associated Documents
Defect Notice 573 Report
RCLRPT-23V196-2882.PDF 215.371KB
Recall Acknowledgement
RCAK-23V196-2055.pdf 645.824KB
Safety Bulletin
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Remedy Instructions and TSB
RCRIT-23V196-4106.pdf 1706.507KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-23V196-6988.pdf 142.985KB
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Manufacturer Notices(to Dealers,etc) – 2022-2024
RCMN-23V196-2994.pdf 155.529KB
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Recall Quarterly Report #1, 2023-2
RCLQRT-23V196-1704.PDF 211.13KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V196-8667.PDF 211.371KB
Recall Quarterly Report #3, 2023-4
RCLQRT-23V196-1186.PDF 211.461KB
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SEOCONTENT-START
Page 1 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
ATTENTION:
Service Managers / Parts Managers.
SUBJECT:
Autocar, LLC has determined the drive line center support bearing hardware may not be
properly secured on certain Xpeditor (ACX) and Legend (DC) vehicles.
SAFETY RECALL INFORMATION:
This Recall bulletin provides instructions for locating and securing the drive line center support
bearing hardware.
VEHICLES AFFECTED:
There are 909, 2020 – 2023 model year Xpeditor (ACX) and Legend (DC) chassis. The ACX
chassis were manufactured between January 18, 2022, and February 9, 2023, with nonsequential
serial numbers in the range of 237818 through 241058. The DC chassis were
manufactured between August 20, 2019, and January 30, 2023, with non-sequential serial
numbers in the range of 231616 through 242108. To determine if a vehicle is affected by this
Recall, log in to the Autocar Warranty Management System at www.autocartruck.com. From
the main menu, select “View Recalls/ Service Programs” and look for the Autocar Recall
number above. A spreadsheet file will be accessible with the VIN list of affected vehicles.
Alternatively, to determine if a single vehicle is affected, select “VIN Profile” from the main
menu in the Autocar Warranty Management System. In the “Chassis Number” field, enter the
last 6 of the VIN. Once the VIN profile is displayed, scroll down to the “Recall/Service Program
Information” section to determine if the Recall is open.
SERVICE RESPONSIBILITY:
Service sites must perform this Recall on affected vehicles at no charge to the owner
regardless of vehicle mileage, age, or ownership. If a vehicle affected by this Recall is taken
into or is currently in your vehicle inventory, or at your center for service, you must perform this
Recall before the vehicle is sold or released to the owner.
REQUIRED PARTS:
THERE ARE NO PARTS ASSOCIATED WITH THIS SAFETY RECALL
Page 2 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
CLAIMS FOR REIMBURSEMENT:
Submit a claim for reimbursement in accordance with Autocar’s Warranty Administration
Manual with the following claim coding information.
CLAIM CODING INFORMATION
FOR ACX VEHICLES:
Labor
Operation
Code Number
Time
Allowance
SRT
Description
45312-2-01 1.0 HR Torque Center
Bearing Hardware
CLAIM CODING INFORMATION
FOR DC VEHICLES:
Labor
Operation
Code Number
Time
Allowance
SRT
Description
45312-2-02 1.0 HR Torque Center
Bearing Hardware
Page 3 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
SAFETY NOTICES:
Allow the vehicle’s engine and cooling system to cool to ambient temperature before performing
the repair procedure. A hot engine or cooling assembly may cause burns or other personal
injury.
Never rely on the hydraulic pressure to hold the cab in an open position. Always use the safety
pin in the cab tilt lock tube to prevent serious personal injury or death.
To prevent eye injury, always wear eye protection when performing vehicle maintenance, service
or inspection.
Before working on a vehicle, set the parking brake, place the transmission in neutral and block
the wheels. Failure to do so can result in unexpected vehicle movement and can cause serious
personal injury or death.
Page 4 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
Working on CNG/LNG Trucks
If you store or dispense Compressed Natural Gas (CNG) or Liquefied Natural Gas (LNG), or if
you work on CNG or LNG trucks, your location must be fully compliant with applicable codes,
regulations and standards, including National Fire Protection Associate (NFPA) codes, Society
of Automotive Engineers (SAE) standards, American National Standards Institute (ANSI) Natural
Gas Vehicle (NGV) standards, the United States Code of Federal Regulations (CFR) and your
state and local fire and other applicable codes (including, for example, the California Code of
Regulations and the Texas Administrative Code).
Contact your local fire department for guidance and additional compliance information.
Technicians working on Autocar trucks with CNG or LNG engines must be trained in the proper
repair of CNG and LNG trucks and engines and the safe storage and dispensing of CNG and
LNG.
Working on CNG Fuel Systems
CNG fuel systems include a high pressure (3600 psi) system for fuel storage and a low pressure
system (125 psi) for consumption by the engine. Understanding the characteristics of CNG and
how the fuel system works will prevent injury and damage to persons and property.
Attempting to operate or maintain any CNG fuel system without proper training is dangerous.
Complete training and consult instructional bulletins from the CNG system suppliers, such as
Agility Fuel Systems’ Field Service Bulletin, Safely Working on CNG Fuel Systems.
Welding and Hot Work Near CNG and LNG Trucks
Welding, grinding, and other “hot work” can be safely performed on or near a CNG or LNG
vehicle, but certain precautions must be followed. Understand and perform the necessary
precautions provided by the CNG system suppliers, such as Agility Fuel Systems’ Field Service
Bulletin, Welding and Hot Work Precautions Near CNG and LNG Vehicles.
Page 5 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
CNG Cylinders
CNG fuel containers must meet Federal Motor Vehicle Safety Standard (FMVSS) 304
(Compressed Natural Gas Fuel Container Integrity) and/or ANSI/CSA NGV2 (Basic Requirements
for Compressed Natural Gas Vehicle Fuel Containers). Both standards specify a detailed visual
examination every three years.
Truck owners are required to complete all necessary inspections, in accordance with the
applicable standards and other resources, such as the Clean Vehicle Education Foundation and
NGVAmerica’s Compressed Natural Gas (CNG) Container Visual Inspection Advisory.
FMVSS 304 also requires that cylinders not be used after the end of life (EOL) date provided
on the tank label. The EOL date is also displayed in the engine compartment and at the fueling
connection of each truck. If there are any question as to proper decommissioning of a cylinder,
contact the manufacturer, whose name and address is also required to be on the label.
CNG Fuel Container Pressure Relief Devices (PRDs)
PRDs must be properly maintained and positioned for safe operation of a CNG fuel system.
Missing vent caps can allow moisture into PRDs and vent lines, which can freeze and damage
these safety components. Debris which clogs the PRDs and/or vent lines can prevent proper
function.
PRDs must be positioned to vent upward, not outward, from a vehicle.
Ensure that every truck owner completes periodic inspections of the PRDs and vent lines and
systems, in accordance with guidance provided by the system component suppliers.
Alert First Responders to CNG and LNG
In the event of a fire or other emergency, alert first responders to the presence and location
of CNG fuel systems, tanks and dispensers. Ensure that emergency personnel are aware of
proper precautions, such as those provided in Agility’s First Responder Guide: CNG and LNG
Vehicle Fuel Systems.
Page 6 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
LOCKOUT/TAGOUT PROCEDURES:
Before entering the vehicle or vehicle body, read and follow OSHA regulations concerning
entry and working in “CONFINED SPACE” OSHA 1910.146 and “LOCKOUT/TAGOUT” OSHA
1910.147. Follow OSHA regulations while performing any work on the vehicle. The vehicle must
be disabled by the following steps before performing any work on the vehicle:
1. Place the transmission in NEUTRAL.
2. Set the parking brake.
3. Shut the engine OFF.
4. Lock cab doors, keep the key in your pocket. Block the wheels before entering the body or
performing any work on the vehicle.
5. Turn the battery disconnect switch OFF, if equipped.
6. Completely drain the air from the primary/A system and secondary/B system by opening
the drain valves on the air tanks themselves or by using the drain manifold if supplied.
When draining the air tanks, do not look into the area where air is draining. Dirt or sludge
particles may be expelled in the air stream and can cause eye injury.
7. Place magnetic “DANGER” signs on both cab doors before entering the body or performing
any work on the vehicle.
8. Take proper precautions before working under the vehicle. Use ramps approved for the
weight of your vehicle, or use floor jacks and stands. Never work under a vehicle supported
by jacks alone. Always use jack stands to support the vehicle.
Page 7 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
SECURING DRIVE LINE CENTER SUPPORT BEARING HARDWARE
1. Follow all lockout/tagout procedures and verify the battery disconnect switch is in the
“OFF” position. If the unit is not equipped with a battery disconnect switch, disconnect the
battery cables beginning with the negative cables, followed by the positive cables.
2. From underneath the vehicle, locate the drive line center bearing.
Note: Due to multiple configurations, the illustrations may vary slightly from your
specific unit, if you have questions or concerns, please contact Autocar technical
support at 888-218-3611.
3. For ACX vehicles equipped with aluminum cross members. Locate the 4 center bearing
support bracket mounting fasteners and tighten to 90 Lbs-ft of torque (see Figure 1).
Center Bearing Support Bracket Mounting Fasteners
Figure 1, ACX vehicles with aluminum cross members
Page 8 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
4. For ACX vehicles equipped with aluminum cross members. Locate the 2 center bearing to
support bracket mounting fasteners and tighten to 59 Lbs-ft of torque (see Figure 2).
Center Bearing To Support Bracket Mounting Fasteners
Figure 2, ACX vehicles with aluminum cross members
Page 9 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
5. For ACX vehicles equipped with steel cross members. Locate the 2 center bearing support
bracket mounting fasteners and tighten to 90 Lbs-ft of torque and locate the 2 center
bearing to support bracket mounting fasteners and tighten to 59 Lbs-ft of torque
(see Figure 3).
Center Bearing Support Bracket Mounting Fasteners
Center Bearing To Support Bracket Mounting Fasteners
Figure 3, ACX vehicles with steel cross members
Page 10 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
6. For ACX vehicles equipped with steel cross members. Locate the 6 center bearing support
bracket mounting fasteners and tighten to 90 Lbs-ft of torque (see Figure 4).
Center Bearing Support Bracket Mounting Fasteners
Figure 4, ACX vehicles with steel cross members
Page 11 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
7. For all affected ACX and DC vehicles. Locate the 4 universal joint mounting strap fasteners
and tighten to 125 Lbs-ft of torque (see Figure 5).
Universal Joint Mounting Strap Fasteners
Figure 5, ACX / DC vehicles universal joint fasteners
Page 12 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
8. For DC vehicles. Locate the 4 center bearing support bracket mounting fasteners and
tighten to 90 Lbs-ft of torque (see Figure 6).
Center Bearing Support Bracket Mounting Fasteners
Figure 6, DC vehicles, center bearing support bracket
Page 13 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V196
AUTOCAR, LLC SAFETY RECALL ACX-2305 DC-2301
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
9. For DC vehicles. Locate the 2 center bearing to support bracket mounting fasteners and
tighten to 59 Lbs-ft of torque (see Figure 7).
Center Bearing To Support Bracket Mounting Fasteners
Figure 7, DC vehicles
10. Turn on the battery disconnect switch or re-connect the battery cables beginning with the
positive connections followed by the negative connections.
11. Repairs are complete.
Note: If you have questions or concerns regarding this Safety Recall, please contact
Autocar technical support at 888-218-3611.
**************************************************************************************************************
ACF 00002 Rev. 000
551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230
IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s)
with the VIN(s) indicated on the enclosed
owner response cards.
Dear Autocar Truck Owner:
AUTOCAR, LLC RECALL ACX-2305 DC-2301
NHTSA RECALL 23V196
May 2023
This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Autocar, LLC has decided that a defect which relates to motor vehicle safety exists in 909, 2020 – 2023 model
year Xpeditor (ACX) and Legend (DC) chassis. These ACX chassis were manufactured between January 18,
2022, and February 9, 2023, with non-sequential serial numbers in the range of 237818 through 241058. The
DC chassis were manufactured between August 20, 2019, and January 30, 2023, with non-sequential serial
numbers in the range of 231616 through 242108. Our records indicate that your vehicle was manufactured
within this time and may contain the defect described herein.
MODELS
AFFECTED:
Autocar Xpeditor (ACX) and Legend (DC) MY 2020-2023
COMPONENTS
AFFECTED:
The drive line center support bearing hardware may not be properly secured.
SAFETY DEFECTS
AND POTENTIAL
RISKS:
If the drive line center support bearing hardware is not properly secured, the drive line
could separate from the vehicle, increasing the risk of a crash.
REPAIR
REQUIRED:
The drive line center support bearing hardware will be properly secured and or replaced
at no charge.
TIME REQUIRED
FOR THE REPAIR:
The labor time to repair your vehicle is 1.0 hour.
WHAT YOU
SHOULD DO:
To have your vehicle repaired, contact your local authorized Autocar service site or email
warranty@autocartruck.com.
ACF 00002 Rev. 000
551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230
PRIOR REPAIRS: If you have previously paid for repairs relating to this recall you may be entitled to recover
the amount you paid for those repairs. Submit a copy of all documentation supporting your
claim to Autocar at the address set forth below in the “Assistance” section.
NOTICE
REGARDING
LEASED
VEHICLES:
If you are a Lessor (as defined below) of a vehicle that is affected by this notice, you are
obligated under federal law to provide a copy of this Notice to the lessee of such vehicle
within 10 days of your receipt of this Notice. Further, you must maintain a record, which
identifies the lessee(s) to whom you send a copy of this Notice, the date you send the
Notice and the VIN of the vehicle that you have leased to the lessee(s).
For purposes of this Notice, the term “Lessor” means a person or entity that is the
owner, as reflected on the vehicle’s title, of any five or more leased vehicles, as of the
date of this Notice.
OWNER RECALL
RESPONSE
CARD:
The enclosed Owner Recall Response Card identifies your vehicle. Please complete this
postage-paid card and return it to Autocar. If you do not own, have sold or have traded
the vehicle identified on the card, please indicate that on the postage-paid card and return
it to Autocar.
ASSISTANCE: If you need assistance with this recall, call our toll-free numbers below or write to
Autocar at:
Autocar, LLC
Service & Warranty Departments
551 S. Washington St.
Hagerstown, Indiana 47346
888-218-3611 (Toll Free)
877-973-3486 (Toll Free)
You may also submit a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue SE
Washington, DC 20590
or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 800-424-9153); or go
to http://www.safercar.gov.
We regret any inconvenience this recall may cause, but we hope you recognize Autocar’s concern for your
safety and satisfaction with your vehicle.
Sincerely,
AUTOCAR, LLC
**************************************************************************************************************
ACF 00002 Rev. 000
551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230
IMPORTANT SAFETY RECALL
AUTOCAR, LLC ACX-2305 DC-2301
NHTSA RECALL NO. 23V196
May 2023
TO: U.S. Distributors
Dealer Principals, Service Managers, Warranty Managers, Parts Managers
This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Autocar, LLC has decided that a defect which relates to motor vehicle safety exists in 909, 2020 – 2023
model year Xpeditor (ACX) and Legend (DC) chassis. These ACX chassis were manufactured between
January 18, 2022, and February 9, 2023, with non-sequential serial numbers in the range of 237818 through
241058. The DC chassis were manufactured between August 20, 2019, and January 30, 2023, with nonsequential
serial numbers in the range of 231616 through 242108. Accordingly, a recall to address this issue
is being initiated effective May 18, 2023.
MODELS
AFFECTED:
Autocar Xpeditor (ACX) and Legend (DC) MY 2020-2023
COMPONENTS
AFFECTED:
The drive line center support bearing hardware may not be properly secured.
SAFETY
DEFECTS AND
POTENTIAL
RISKS:
If the drive line center support bearing hardware is not properly secured, the drive
line could separate from the vehicle, increasing the risk of a crash.
REPAIR
REQUIRED:
The drive line center support bearing hardware will be properly secured and or replaced
at no charge.
REPAIR
AVAILABLE:
VIN profiles in the Autocar Warranty System will be updated to show the open recall on
May 18, 2023 and a spreadsheet of the affected VINs will be available in the Warranty
system.
REMINDER: It is a violation of Federal law to sell or lease a vehicle covered by this recall notice
unless the recall remedy has been completed. Substantial civil penalties apply to
violations of this law.
If you have any questions or concerns, please contact the Autocar Warranty Department
at warranty@autocartruck.com.
Sincerely,
AUTOCAR, LLC
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-196
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Autocar, LLC MAR 23, 2023 NHTSA Recall No. : 23V-196 Manufacturer Recall No. : ACX-2305 DC-2301 Manufacturer Information :
Manufacturer Name : Autocar, LLC
Address : 551 S WASHINGTON STREET HAGERSTOWN IN 47346
Company phone : 7654895499
Population :
Number of potentially involved : 909 Estimated percentage with defect : 7 %
Vehicle Information : Vehicle 1 : 2022-2023 Autocar ACX (Xpeditor) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : All ACX (Xpeditor) units with suspect manufacturing process are included.
Production Dates : JAN 18, 2022 – FEB 09, 2023 VIN Range 1 : Begin : 5VCACDAF8NC237818 End : 5VCACLDF7PC241058 ✔ Not sequential Vehicle 2 : 2020-2023 Autocar DC (Legend) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : All DC (Legend) units manufactured with the suspect process are included.
Production Dates : AUG 20, 2019 – JAN 30, 2023 VIN Range 1 : Begin : 5VCCCLEG6LC231616 End : 5VCCCLEJ7PC242108 ✔ Not sequential Description of Defect :
Description of the Defect : The drive line center support bearing hardware may not be properly secured.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the drive line center support bearing hardware is not properly secured, the drive line could separate from the vehicle, increasing the risk of a crash.
Description of the Cause : An Autocar assembly error resulted in drive line center support bearing hardware that may not properly secured. Identification of Any Warning
that can Occur : Part 573 Safety Recall Report 23V-196 Page 2 Involved Components : Component Name 1 : Autocar Hardware Component Description : Autocar Hardware Component Part Number : Autocar Hardware Supplier Identification : Component Manufacturer
Name : Autocar LLC Address : 551 S Washington St
Hagerstown Indiana 47346
Country : United States Chronology :
October 20, 2022, through February 16, 2023, Autocar personnel identified and repaired loose fasteners during the manufacturing process in house at Autocar and zero defects were found. February 20, 2023, additional units were inspected by Autocar personnel outside of Autocar and a total of four units were identified with loose fasteners and corrected, March 16, 2023, the information was presented to Autocar management team and out of an abundance of caution Autocar decided to perform a voluntary safety recall for all suspect units. Description of Remedy :
Description of Remedy Program : Autocar will voluntarily initiate an owner notification and recall of all
affected vehicles. Autocar will distribute to owners of affected vehicles an Owner Notification Letter, which will describe the defect and provide instructions for scheduling the inspection/repair of the vehicle at no cost to the vehicle’s owner. The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Autocar’s General Reimbursement Plan, on file with the agency pursuant to 49 C.F.R. 573.6(c)(8)(i) and 49 C.F.R 573.13. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The drive line support bearing fasteners will be inspected, secured or replaced at no charge to the owner.
The manufacturing process was revised and a clean point established for production February 16, 2023. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-196
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Dealer and Owner notification will begin May 18, 2023, and end May 19,
2023.
Planned Dealer Notification Date : MAY 18, 2023 – MAY 19, 2023
Planned Owner Notification Date : MAY 18, 2023 – MAY 19, 2023
* NR – Not Reported
SEOCONTENT-END
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