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May 4, 2023 NHTSA CAMPAIGN NUMBER: 23V319000
Gooseneck Coupler May Separate
A coupler that separates can allow the trailer to disconnect from the tow vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 23V319
Manufacturer PJ Trailers
Components TRAILER HITCHES
Potential Number of Units Affected 4,966
Summary
PJ Trailers is recalling certain 2022-2024 LD, LY, LX, LS, CC, DD, TJ, and TS trailers equipped with a Demco EZ Latch Gooseneck Coupler. The coupler mounting bolts may loosen and cause the coupler to separate from the inner tube.
Remedy
Dealers will replace the couplers, free of charge. Owner notification letter are expected to be mailed June 19, 2023. Owners may contact PJ Trailers customer service at 1-866-752-8781.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
On April 27, 2023, PJ Trailers received an email from Josh Jaspers at Demco informing us that Demco felt it necessary to initiative a recall on all Generation B gooseneck couplers produced after June 15, 2022. PJ Trailers immediately identified and quarantined all Generation B products remaining in raw materials and all finished goods, which contained them. PJ Trailers immediately ceased application of couplers in production and stopped all shipments of all units with Gen B couplers.
24 Affected Products
Vehicles
MAKE | MODEL | YEAR |
PJ TRAILERS | CC | 2022-2024 |
PJ TRAILERS | DD | 2022-2024 |
PJ TRAILERS | LD | 2022-2024 |
PJ TRAILERS | LS | 2022-2024 |
PJ TRAILERS | LX | 2022-2024 |
PJ TRAILERS | LY | 2022-2024 |
PJ TRAILERS | TJ | 2022-2024 |
PJ TRAILERS | TS | 2022-2024 |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-23V319-2359.PDF 214.107KB
Recall Acknowledgement
RCAK-23V319-7108.pdf 645.734KB
Latest Recalls Documents
- Easy-grip locking handle is accessible from any position, even with a glove on
- Self-centering locking plate lets you miss the ball by more than an inch
- Tight ball fit reduces jarring when changing speeds or on rough roads
- Heavy-duty construction provides unmatched strength
- HEAVY DUTY: Strong and reliable RAM
gooseneck coupler is designed with 0.24” inner tube wall thickness to sustain heavy loads.
- 25,000 LB CAPACITY: This tough coupler can handle 25,000 pounds towing to help safely and securely arrive at the destination.
- COMPATIBILITY: Fits 2-5/16” hitch ball couplers and has a 3/4" pin along two set screws for height adjustment.
- DIMENSIONS: 32” retracted height, 4.5” square outer tube sizing, and weighs 69.2 lbs.
- Easy-grip locking handle is accessible from any position
- Self-centering locking plate lets you miss the ball by more than an inch
- Tight ball fit reduces jarring when changing speeds or on rough roads
- Heavy-duty high-strength fabricated steel components are as strong as heavy cast iron but lighter and less brittle
- Gooseneck Coupler Replacement Parts
- Heavy-duty construction provides unmatched strength
- Self-centering locking plate lets you miss the ball by more than an inch
- Tight ball fit reduces jarring when changing speeds or on rough roads
- Effortless Operation: Easy-grip locking handle allows for smooth and convenient trailer securing from any angle, even with gloves on
- Precision Connection: Self-centering locking plate ensures a secure attachment, accommodating minor misalignments without compromising safety
- Smooth Towing Experience: Tight ball fit minimizes jarring, providing a comfortable ride on rough roads and during speed changes
- Unmatched Durability: Heavy-duty construction delivers unparalleled strength, withstanding the toughest conditions for reliable performance mile after mile
- Confidence on the Road: Engineering for secure towing, setting a new standard in convenience, precision, and strength
- EASY OPERATION: Easy grip locking handle allows for smooth and convenient trailer securing from any angle, even with gloves on
- PRESICION: Self-centering locking plate ensures a secure attachment, accommodating minor misalignments without compromising safety
- USAGE: Tight ball fit minimizes jarring, providing a comfortable ride on rough roads and during speed changes
- RESISTANCE: Heavy-duty construction delivers unparalleled strength, withstanding the toughest conditions for reliable performance mile after mile
- SECURITY: Engineering for secure towing, setting a new standard in convenience, precision, and strength
- 1.Fits 2-5/16in ball, 30000 LBS load capacity,Load-bearing pin included
- 2..Range of vertical adjustment: 8"
- 3.Height: Retracted: 30" Extended: 38".
- 4.Outer tube diameter: 4-1/2" ,Inner tube diameter: 4"
- 5..Finish:Black
- Fits for 2-5/16" ball, capacity 30000 LBS including the Load-bearing pin
- Range of vertical adjustment: 8"
- Height: Retracted: 30" Extended: 38"
- Outer tube diameter: 4-1/2", Inner tube diameter: 4"
- We will respond within 24 hours and provide professional customer support
SEOCONTENT-START
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-319 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : PJ Trailers Submission Date : MAY 04, 2023 NHTSA Recall No. : 23V-319 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : PJ Trailers Address : 1807 FM 2352 Sumner TX 75486 Company phone : 999 Population : Number of potentially involved : 4,966 Estimated percentage with defect : 60 % Vehicle Information : Vehicle 1 : 2022-2024 PJ Trailers LD, LY, LX, LS, CC, DD, TJ, TS Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : On April 27, 2023, PJ Trailers was notified by Demco Products that a possible safety issue existed with their Gen B Gooseneck couplers, Demco coupler inner assembly – part number 6390. The couplers have the potential for the mounting bolts to become un-torqued, and the coupler could separate from the inner tube. The Gen B coupler was placed into production on June 15, 2022, and removed from production on April 28, 2023, after Demco notified PJ Trailers of the issue. These were identified by VIN that have this type of coupler. Production Dates : JUN 15, 2022 – APR 28, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : These couplers have the potential for the mounting bolts to become un-torqued and for the coupler to separate from the inner tube. Based on the information from Demco, PJ Trailers decided to initiate a recall on Friday, April 28, 2023. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the coupler mounting bolts become un-torqued and the coupler separates from the inner tube the coupler could become disconnected from the tow vehicle and cause property damage or bodily injury. Description of the Cause : Demco has not provided the reason for failure currently and continues to investigate. Identification of Any Warning that can Occur : Coupler mounting bolts that become un-torqued could cause the coupler to loosen and create slack in the coupler tube. Part 573 Safety Recall Report 23V-319 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Demco EZ Latch Gooseneck Coupler Component Description : Adjustable Gooseneck Coupler Component Part Number : Demco coupler inner assembly – part number 6390 Supplier Identification : Component Manufacturer Name : Dethmers Manufacturing Company, Inc. (D Address : 4010 320th Street Boyden Iowa 51234 Country : United States Chronology : On April 27, 2023, PJ Trailers received an email from Josh Jaspers at Demco informing us that Demco felt it necessary to initiative a recall on all Generation B gooseneck couplers produced after June 15, 2022. PJ Trailers immediately identified and quarantined all Generation B products remaining in raw materials and all finished goods, which contained them. PJ Trailers immediately ceased application of couplers in production and stopped all shipments of all units with Gen B couplers. Description of Remedy : Description of Remedy Program : Demco has provided visual inspection instructions to PJ to be able to identify and differentiate Gen B from Gen A couplers. Demco will also provide replacement inner assemblies for all shipped units from June 15, 2022, through present. Replacements will be sent as needed and will be distributed to dealers accordingly for in field replacements. All new product still at plant locations and Dealers will be shipped back to Demco. All in field used parts are to be scrapped. PJ Trailers will provide the components and instructions for the field fix to dealers and customers and reimburse them for labor to inspect and perform the necessary repairs. How Remedy Component Differs from Recalled Component : Replacement couplers will be fully welded to the inner tube Demco part number 17839. Recalled couplers are attached with four mounting bolts and are not welded. Identify How/When Recall Condition was Corrected in Production : All couplers in raw material were pulled and all finished goods still located at the plant facilities were quarantined April 28, 2023 Part 573 Safety Recall Report 23V-319 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : A customer advisory is being prepared to notify dealers and customers to cease using the couplers. A notification of dealers will begin as soon as practicable after issuance of the recall number by NHTSA. Notification of retail purchasers and registered owners will begin as soon as they are identified and will have notices mailed to them on or before July 3, 2023. Planned Dealer Notification Date : MAY 19, 2023 – JUN 02, 2023 Planned Owner Notification Date : JUN 19, 2023 – JUL 03, 2023 * NR – Not Reported
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