Electrical Short in GFCI Receptacle – 2023 Triple E Unity & Wonder Motorhomes

“This site contains affiliate links for which OEMDTC may be compensated”

May 8, 2023 NHTSA CAMPAIGN NUMBER: 23V328000

Electrical Short in GFCI Receptacle

An electrical short and arcing can increase the risk of a fire.

 

NHTSA Campaign Number: 23V328

Manufacturer Triple E Recreational Vehicles

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 23

 

Summary

Triple E Recreational Vehicles (Triple E) is recalling certain 2023 Unity U24MB, U24CB, U24FX, U24MBL, U24RL, U24TB, and 2023 Wonder W24RL, and W24RTB motorhomes. There may be exposed copper at the GFCI exterior receptacle, which can cause an electrical short and arcing.

 

Remedy

Dealers will shorten the copper wire to correct the length, free of charge. Owner notification letters are expected to be mailed May 22, 2023. Owners may contact Triple E customer service at 1-877-992-9906. Triple E’s number for this recall is CA#10311-1.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


SOP10251

QAAR 10311R1 Exterior

Receptacle Wire Correction

Tools needed:

Plastic windshield tool
Utility Knife
#1 Robertson (square) screwdriver bit
Butyl tape (18″ of129-0159)
Touch Up Paint (matched to the coach)
Wire Stripper
Polarity Tester

 

IMPORTANT

 

Score the paint along the top of the receptacle cover

 

Remove the two receptacle cover screws. Put screws aside for later

 

Use the plastic windshield tool to pry the cover off the sidewall.

 

Remove the two receptacle mounting screws.

 

Pull receptacle out of the box.

 

Loosen the silver and brass screws to remove the black and white wires from the receptacle.

 

Trim the white and black exposed conductor to 5/8″ (16mm). There is a gauge on the backside of the receptacle.

 

Put a loop in the white and black wires starting 2/3 the way from the insulation.

 

Wrap the wires 2/3 around the screws:

  • White/neutral wire on the silver screws
  • Black/power wire on the brass screws (connection information is also stamped on the back of the plug).

 

Tighten both screws to the receptacle.

 

Gently wiggle each wire to make sure the screws are secured correctly and don’t move with the wire.

 

Fold the wires back into the box being careful that they do not kink.

 

Remove Butyl from cover and sidewall with the plastic windshield tool.

 

Place a single layer of butyl tape (129-0159) around the perimeter of the cover.

 

Press cover firmly in place and resecure with original screws.

 

Trim excess butyl away. Use caution on fresh paint to prevent scratching.

 

Plug into 120V shore power, allow for up to 60 seconds for surge protector delay, then polarity test the outlet.

 

Function test the exterior outlet to verify correct wiring by creating a draw with a 120V appliance (polarity tester draw too low)

GFCI breaker will trip if there is a fault within the circuit.

 

Touch-up paint around the receptacle if necessary.

 


Chronology :

A NEW EMPLOYEE STARTED ON FEB. 21/2023 BUT ONLY STARTED WORKING ON THE PROCESS OF WIRING THE EXTERIOR GFCI RECEPTACLE ON FEB. 27/2023. ON APR. 12/2023, WHEN A DI-ELECTRIC SHORT WAS DETECTED ON THE PRODUCTION LINE BETWEEN THE EXPOSED CONDUCTOR OF THE POWER WIRE (BLACK) AND THE EXTERIOR OF THE BOX. WHEN INSPECTED IT WAS NOTICED THAT THE WIRES HAD TOO MUCH INSULATED CONDUCTOR REMOVED EXPOSING TOO MUCH COPPER WIRE. WHEN THE WIRES WERE INSERTED INTO THE RECEPTACLE THE WIRES TOUCHED AND CAUSED AN ARC, WHICH CAUSED A SHORT CIRCUIT TO HAPPEN. NO WARRANTY CLAIMS, FIELD OR SERVICE REPORTS HAVE BEEN MADE.

 


2 Affected Products

Vehicles

MAKEMODELYEAR
TRIPLE E RVWONDER2023
TRIPLE EUNITY2023

 


6 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-23V328-4831.PDF 216.607KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [211.53 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V328-9553.pdf 585.915KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [572.18 KB]

 


Miscellaneous Document – Recall CA#10311-1 – Return Form – US

RMISC-23V328-5540.pdf 76.167KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [74.38 KB]

 


Recall 573 Report – 5/12/2023

RCLRPT-23V328-8958.PDF 216.625KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [211.55 KB]

 


Miscellaneous Document – Recall CA#10311 – SOP10251

RMISC-23V328-4915.pdf 2627.505KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [2.51 MB]

 


Recall Acknowledgement

RCAK-23V328-3505.pdf 651.632KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [636.36 KB]

 


Latest Recalls Documents

 


 

Bestseller No. 1
ELECTECK 5 Pack GFCI Outlets 15 Amp, Non-Tamper Resistant, Decor GFI Receptacles with LED Indicator, Ground Fault Circuit Interrupter, Wallplate Included, ETL Listed, White
  • 15 amp Non-Tamper Resistant Ground Fault Circuit Interrupter (GFCI) outlet receptacle for indoor use. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
  • The indicator light will turn On GREEN once the power is ON. Press the RESET button to restore power to the GFCI outlet. The LED indicator keeps GREEN no matter you press the RESET or TEST button.
  • The ETL certification is a sign of a better quality product. This product has gone through many test procedures before getting its approval which makes it the safest GFCI.
  • Back and side wired for easy installation. Decorator wall plate and screws included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
  • 15A/125V/1875W. Wallplate Included, ETL Listed
Bestseller No. 2
ELEGRP GFCI Outlet 15 Amp, Self-Test GFI Electrical Outlet with Thinner Design, TR Tamper Resistant GFCI Receptacle, Ground Fault Circuit Interrupters with Wall Plate, UL Listed, Matte White, 1 Pack
  • ✅【Innovative Dual Protection System】Features twin solenoid and double silicon controlled rectifier (SCR), ensuring an always-on GFCI protection to ground fault, which doubles the service life of GFCI as an added layer of protection.
  • ✅【Patented Self-Test Every 5 Seconds】 This GFCI outlet automatically performs a self-test every 5 seconds—far more frequently than the UL standard of every 3 hours—to ensure it's always ready to protect against electrical shock. In the event of a ground fault, it cuts power in just 0.025 seconds, providing fast and reliable safety for your home.
  • ✅【Durable and Ultra-Safe Design】Built with premium high-impact resistant thermoplastic materials. Endurance-tested over 6,000 times—twice the UL requirement. Features advanced safety features like 6kV surge protection, Reset-Disable, and Reversed Wiring Prevention to ensure long-lasting performance and maximum protection.
  • ✅【Tamper Resistant】Tamper-resistant shutter system prevents young children from inserting unwanted objects into the outlets.
  • ✅【UL Certified & 3-Year Product Support】ELEGRP GFCI outlets rigorously tested to meet or exceed UL943 & UL498 standards for safety and reliability. Backed by 3 years of product support, ensuring long-term performance and customer satisfaction.
SaleBestseller No. 3
Leviton GFCI Outlet, 15 Amp, Self Test, Tamper-Resistant with LED Indicator Light, Protection from Electric Shock and Electrocution, GFTR1-W, White
  • Continuously protects against electric shock & electrocution by interrupting power if a ground-fault is detected.
  • Required by the NEC for areas around the home within a close proximity to a water source (kitchen, bathroom, laundry room, basement, garage/carport, pool area).
  • Patented reset/lockout feature prevents reset if the GFCI is unable to respond to a ground-fault or if it isn't wired properly. Regularly conducts an automatic self-test to ensure safety.
  • LED indicator provides simple, intuitive feedback on power and protection status.
  • Tamper-resistant shutters prevent foreign objects, such as keys, from being inserted into the outlet.
SaleBestseller No. 4
ANKO GFCI Outlet 20 Amp, UL Listed, LED Indicator, Tamper-Resistant, Weather Resistant Receptacle Indoor or Outdoor Use with Decor Wall Plates and Screws
  • GFCI Outlet - Constructed with premium high-impact resistant thermoplastic materials and rational structure design, ensures superior strength and durability. it a single gang GFCI electrical box that supports a standard duplex, grounded receptacle
  • Safe electrical GFCI outlet tester with TEST and RESET buttons and LED Indicator is designed to meet local and national electrical codes.
  • Safty - The ANKO GFCI USB Outlet meets UL-Listed YGB-094WR, 20 Amp, 125 Volt, 60HZ. Tamper Resistant Receptacle prevents young children from inserting unwanted objects into the outlets. For an added layer of protection, the GFCI regularly conducts an automatic internal test to confirm that it can respond to a ground fault, provides continuous ground fault protection.
  • Weather Resistant - Constructed with advanced UV stabilized engineering to provide superior corrosion, temperature, and UV resistance, preventing discoloration and aging, ideal for outdoor & indoor use. Ground fault circuit interrupter GFCI outlets are required in kitchens and bathrooms and within 25 feet of heating, air conditioning and refrigeration equipment to prevent electrical shock in areas subject to moisture.
Bestseller No. 5
Amico 12 Pack GFCI Outlet 15 Amp with Thinner Design, Weather Resistant (WR), Self-Test GFI Receptacles with LED Indicator, Wall Plates and Screws Included, Indoor or Outdoor, ETL Listed, White
  • Weather Resistant: 15A 125V GFCI receptacle, withstand 20KV, 10KA voltage surge, weather resistant (WR), using advanced UV stabilization engineering, effectively prevent discoloration and aging; prolonged service life
  • Thinner Design: The thickness of this GFCI has been optimized to be 20% thinner than competitors, compatible with new and used electrical boxes, allows more space for wiring inside the electrical box, better heat dissipation
  • Tamper Resistant: The sockets are equipped with tamper-resistant shutters to prevent foreign objects and dust from entering effectively. With a ground fault circuit interrupter that shuts off power in milliseconds
  • 2 Wiring Styles: Back and side wiring, the terminal hole is 4mm in diameter, allowing access to 12 AWG wires; with two-color indicator LED light, provides a reminder when wired and used
  • Amico Benefits: 3-Year Product Support! All Amico's GFCI are certified by ETL of a high standard. Our customer support team will also address your concerns within 12 hours
SaleBestseller No. 6
Leviton GFWT2-W Self-test SmartlockPro Slim GFCI Weather-Resistant and Tamper-Resistant Receptacle with LED Indicator, 20-Amp, White
  • For an added layer of protection, the GFCI regularly conducts an automatic internal test to confirm that it can respond to a ground fault
  • Provides continuous ground fault protection - detects and trips on actual ground fault even when self-test is being conducted
  • Status indicator light provides simple, intuitive feedback on power and protection status as well as indication of line/load reversal
  • Patented lockout action prevents reset if GFCI is damaged and cannot respond to a ground fault
  • Slim, shallow design - reduced depth makes it easier to install in any electrical box, even shallow ones
Bestseller No. 7
Amazon Basics Weather-Resistant GFCI Receptacle with LED Indicator, Self-Test Feature, 20 Amp, White
  • GFCI power outlet detects ground faults and shuts off power to prevent serious electric shock
  • Includes a white 20 Amp GFCI grounded AC power outlet for indoor and outdoor use; wall plate not included
  • Automatically self-tests to ensure consistent, reliable protection; offers manual reset and test buttons
  • Weather-resistant and tamper-resistant receptacle with end-of-life LED indicator for added safety
  • Ideal for a kitchen, bathroom, laundry room, office, or garage, or an outdoor patio or porch with a protective enclosure
Bestseller No. 8
Amico 6 Pack GFCI Outlet 15 Amp with Thinner Design, Non-Tamper Resistant, Self-Test GFI Receptacles with LED Indicator, Wall Plates and Screws Included, Indoor, ETL Listed, White
  • GFCI Outlet: 15A 125V receptacle, withstand 20KV voltage surge, ensure long-lasting performance and maximum protection. Non-tamper resistant ground fault circuit interrupter (GFCI) outlet for indoor use
  • Thinner Design: The thickness of this GFCI has been optimized to be 20% thinner than competitors, compatible with new and used electrical boxes, allows more space for wiring inside the electrical box, better heat dissipation
  • Prevent Electrocution: Insert the covers for the screw terminals after completing the wiring, which can prevent accidental electric shock (No tape required). The cover can be removed without damage by press and pull
  • 2 Wiring Styles: Back and side wiring, the terminal hole is 4mm in diameter, allowing access to 12 AWG wires; with two-color indicator LED light, provides a reminder when wired and used
  • Amico Benefits: 3-Year Product Support! All Amico's GFCI are certified by ETL of a high standard. Our customer support team will also address your concerns within 12 hours
SaleBestseller No. 9
ELEGRP GFCI Outlet 20 Amp, Self-Test GFI Electrical Outlet with Narrow Design, GFCI Receptacle with LED Indicator, UL Listed, White, Wall Plate Included, 5 Pack
  • ✅【Innovative Dual Protection System】 Features twin solenoid and double silicon controlled rectifier (SCR), ensuring an always-on GFCI protection to ground fault, which doubles the service life of GFCI as an added layer of protection.
  • ✅【Patented Self-Test Every 5 Seconds】 This GFCI outlet automatically performs a self-test every 5 seconds—far more frequently than the UL standard of every 3 hours—to ensure it's always ready to protect against electrical shock. In the event of a ground fault, it cuts power in just 0.025 seconds, providing fast and reliable safety for your home.
  • ✅【Durable and Ultra-Safe Design】Built with premium high-impact resistant thermoplastic materials. Endurance-tested over 6,000 times—twice the UL requirement. Features advanced safety features like 6kV surge protection, Reset-Disable, and Reversed Wiring Prevention to ensure long-lasting performance and maximum protection.
  • ✅【Easier to Install】 ELEGRP GFCI outlet is designed with a thinner profile to make more room for wires in the wall box. Works with 12 or 14 AWG for side wire and back wire.
  • ✅【UL and FCC Certified】ELEGRP GFCI outlets are rigorously tested to meet or exceed UL943 & UL498 standards for safety and reliability. With both UL and FCC certifications, you can trust this outlet to provide dependable performance while adhering to strict regulatory requirements.
Bestseller No. 10
ELECTECK 6 Pack GFCI Outlets 20 Amp, Non-Tamper Resistant, Decor GFI Receptacles with LED Indicator, Ground Fault Circuit Interrupter, Wallplate Included, ETL Listed, White
  • 20 amp Non-Tamper Resistant Ground Fault Circuit Interrupter (GFCI) outlet receptacle for indoor use. 20A/125V/2500W. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
  • Ultra slim design profile easily fits in electrical box and wall plate. Easy Installation with back or side wiring. Standard wall plate, screws and installation instructions included.
  • The ETL certification is a sign of a better quality product. This product has gone through many test procedures before getting its approval which makes it the safest GFCI.
  • The indicator light will turn On GREEN once the power is ON. Press the RESET button to restore power to the GFCI outlet.
  • 20A/125V/2500W. Wallplate Included, ETL Listed. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.

 


Last update on 2025-06-10 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...