Electrical Short in GFCI Receptacle – 2023 Triple E Unity & Wonder Motorhomes

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May 8, 2023 NHTSA CAMPAIGN NUMBER: 23V328000

Electrical Short in GFCI Receptacle

An electrical short and arcing can increase the risk of a fire.

 

NHTSA Campaign Number: 23V328

Manufacturer Triple E Recreational Vehicles

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 23

 

Summary

Triple E Recreational Vehicles (Triple E) is recalling certain 2023 Unity U24MB, U24CB, U24FX, U24MBL, U24RL, U24TB, and 2023 Wonder W24RL, and W24RTB motorhomes. There may be exposed copper at the GFCI exterior receptacle, which can cause an electrical short and arcing.

 

Remedy

Dealers will shorten the copper wire to correct the length, free of charge. Owner notification letters are expected to be mailed May 22, 2023. Owners may contact Triple E customer service at 1-877-992-9906. Triple E’s number for this recall is CA#10311-1.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


SOP10251

QAAR 10311R1 Exterior

Receptacle Wire Correction

Tools needed:

Plastic windshield tool
Utility Knife
#1 Robertson (square) screwdriver bit
Butyl tape (18″ of129-0159)
Touch Up Paint (matched to the coach)
Wire Stripper
Polarity Tester

 

IMPORTANT

 

Score the paint along the top of the receptacle cover

 

Remove the two receptacle cover screws. Put screws aside for later

 

Use the plastic windshield tool to pry the cover off the sidewall.

 

Remove the two receptacle mounting screws.

 

Pull receptacle out of the box.

 

Loosen the silver and brass screws to remove the black and white wires from the receptacle.

 

Trim the white and black exposed conductor to 5/8″ (16mm). There is a gauge on the backside of the receptacle.

 

Put a loop in the white and black wires starting 2/3 the way from the insulation.

 

Wrap the wires 2/3 around the screws:

  • White/neutral wire on the silver screws
  • Black/power wire on the brass screws (connection information is also stamped on the back of the plug).

 

Tighten both screws to the receptacle.

 

Gently wiggle each wire to make sure the screws are secured correctly and don’t move with the wire.

 

Fold the wires back into the box being careful that they do not kink.

 

Remove Butyl from cover and sidewall with the plastic windshield tool.

 

Place a single layer of butyl tape (129-0159) around the perimeter of the cover.

 

Press cover firmly in place and resecure with original screws.

 

Trim excess butyl away. Use caution on fresh paint to prevent scratching.

 

Plug into 120V shore power, allow for up to 60 seconds for surge protector delay, then polarity test the outlet.

 

Function test the exterior outlet to verify correct wiring by creating a draw with a 120V appliance (polarity tester draw too low)

GFCI breaker will trip if there is a fault within the circuit.

 

Touch-up paint around the receptacle if necessary.

 


Chronology :

A NEW EMPLOYEE STARTED ON FEB. 21/2023 BUT ONLY STARTED WORKING ON THE PROCESS OF WIRING THE EXTERIOR GFCI RECEPTACLE ON FEB. 27/2023. ON APR. 12/2023, WHEN A DI-ELECTRIC SHORT WAS DETECTED ON THE PRODUCTION LINE BETWEEN THE EXPOSED CONDUCTOR OF THE POWER WIRE (BLACK) AND THE EXTERIOR OF THE BOX. WHEN INSPECTED IT WAS NOTICED THAT THE WIRES HAD TOO MUCH INSULATED CONDUCTOR REMOVED EXPOSING TOO MUCH COPPER WIRE. WHEN THE WIRES WERE INSERTED INTO THE RECEPTACLE THE WIRES TOUCHED AND CAUSED AN ARC, WHICH CAUSED A SHORT CIRCUIT TO HAPPEN. NO WARRANTY CLAIMS, FIELD OR SERVICE REPORTS HAVE BEEN MADE.

 


2 Affected Products

Vehicles

MAKEMODELYEAR
TRIPLE E RVWONDER2023
TRIPLE EUNITY2023

 


6 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-23V328-4831.PDF 216.607KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V328-9553.pdf 585.915KB

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Miscellaneous Document – Recall CA#10311-1 – Return Form – US

RMISC-23V328-5540.pdf 76.167KB

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Recall 573 Report – 5/12/2023

RCLRPT-23V328-8958.PDF 216.625KB

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Miscellaneous Document – Recall CA#10311 – SOP10251

RMISC-23V328-4915.pdf 2627.505KB

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Recall Acknowledgement

RCAK-23V328-3505.pdf 651.632KB

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