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July 21, 2023 NHTSA CAMPAIGN NUMBER: 23V503000
A griddle stowed while the gas is still in use can increase the risk of a fire.
NHTSA Campaign Number: 23V503
Manufacturer Forest River
, Inc.
Components EQUIPMENT
Potential Number of Units Affected 12
Summary
Forest River, Inc. (Forest River) is recalling certain 2023 Impression fifth wheels vehicles. The exterior griddle may be stowed while still connected to LP gas line.
Remedy
Dealers will install a 90-degree fitting on the griddle, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Forest River customer service at 1-574-327-2707. Forest River’s number for this recall is 83-1658.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United Statesโ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2023 Impression Fifth Wheel Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The exterior griddle may be stowed while still connected to LP Gas.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
The exterior griddle may be stowed while in use and increase the risk of fire.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. A 90-degree fitting will be installed on the griddle to ensure the griddle cannot be stowed while the LP gas line is attached. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .50 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Impression
Attn: Warranty Manager
57490 CR 3
Elkhart, IN 46517
RECALL 23V503 / 2023-402 REMEDY INSTRUCTIONS
| Make(s): IMPRESSION Model(s): MPF235RW, MPF290VB & MPF330BH Model Year(s): 2023 | Repair Code: RC-030-03-00-004377 Allotted Time: .50 HRS. Inspection Code: N/A Allotted Time: N/A |
| Concern: The exterior griddle may be stowed while still connected to LP Gas. | Photo(s) Required: NO Prior Authorization Required: NO Part(s) Kit Number: F100436605 Part(s) Return: N/A |
Turn off LP Gas at LPG Tank(s). Disconnect the vehiclesโ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
STEP 1: REMOVE EXTERIOR GRIDDLE FROM VEHICLES EXTERIOR KITCHEN;
STEP 2: REMOVE BRASS FITTING DEPICTED IN FIGURE 1:
STEP 3: REMOVE ANY RESIDUAL SEALANT (PASTE OR TAPE) FROM GRIDDLE PIPE FITTING;
STEP 4: APPLY NEW SEALANT RATED FOR LP GAS TO THE GRIDDLES PIPE FITTING;
STEP 5: THREAD ON THE 90ยฐ BRASS FITTING ASSEMBLY AT AN ANGLE AS DEPICTED IN FIGURE 2;
STEP 6: PLACE GRIDDLE BACK ONTO THE VEHCILES EXTERIOR GRIDDLE TRAY;
STEP 7: CONNECT THE LP GAS HOSE TO THE NEWLY INSTALLED GRIDDLE, THEN CONNECT TO THE QUICK DISCONNECT;
STEP 7: PUSH THE GRIDDLE TRAY โINโ TO ENSURE THE CONNECTED LP GAS LINE DOES NOT ALLOW THE GRIDDLE TO BE STOWED;
STEP 8: TURN ON LP GAS AT THE LP TANKS;
STEP 9: PERFORM 3 MINUTE LP GAS DROP TEST WITH MONOMETER TO ENSURE THERE ARE NOT ANY LEAKS;
A. TESTING FOR A LEAK IN THE SCOPE OF THESE REMEDY INSTRUCTIONS ARE LIMITED TO THE NEW CONNECTION MADE WITH THE PARTS FROM FOREST RIVER;
B. ANY LEAK FOUND OUTSIDE OF THE SCOPE OF THIS RECALL SHALL BE CLAIMED SEPERATELY USING THE APPROPRIATE REPAIR CODE;
STEP 10: CLAIM REPAIR CODE.
Chronology :
On July 13, 2023, during a routine Corporate Standards Audit, the concern was identified in the manufacturing plant. Forest River’s Office of Corporate Compliance (“OCC”) the same day. OCC opened a research item.
On July 14, 2023, OCC went to the manufacturing plant to research the concern.
On July 17, 2023, OCC identified that vehicles in commerce that may be affected.
On July 21, 2023, Forest Riverโs Corporate Recall Committee voted to recall.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| FOREST RIVER | IMPRESSION | 2023 |
5 Associated Documents
Remedy Instructions and TSB
RCRIT-23V503-9890.pdf 264.682KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-23V503-2762.pdf 173.347KB
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Defect Notice 573 Report
RCLRPT-23V503-4451.PDF 214.081KB
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Recall Acknowledgement
RCAK-23V503-4681.pdf 651.841KB
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Manufacturer Notices(to Dealers,etc)
RCMN-23V503-1523.pdf 204.163KB
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Page 1 of 1 RECALL 23V503 / 2023-402 REMEDY INSTRUCTIONS Make(s): IMPRESSION Model(s): MPF235RW, MPF290VB & MPF330BH Model Year(s): 2023 Concern: The exterior griddle may be stowed while still connected to LP Gas. Repair Code: RC-030-03-00-004377 Allotted Time: .50 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: NO Prior Authorization Required: NO Part(s) Kit Number: F100436605 Part(s) Return: N/A Turn off LP Gas at LPG Tank(s). Disconnect the vehiclesโ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. STEP 1: REMOVE EXTERIOR GRIDDLE FROM VEHICLES EXTERIOR KITCHEN; STEP 2: REMOVE BRASS FITTING DEPICTED IN FIGURE 1: STEP 3: REMOVE ANY RESIDUAL SEALANT (PASTE OR TAPE) FROM GRIDDLE PIPE FITTING; STEP 4: APPLY NEW SEALANT RATED FOR LP GAS TO THE GRIDDLES PIPE FITTING; STEP 5: THREAD ON THE 90ยฐ BRASS FITTING ASSEMBLY AT AN ANGLE AS DEPICTED IN FIGURE 2; STEP 6: PLACE GRIDDLE BACK ONTO THE VEHCILES EXTERIOR GRIDDLE TRAY; STEP 7: CONNECT THE LP GAS HOSE TO THE NEWLY INSTALLED GRIDDLE, THEN CONNECT TO THE QUICK DISCONNECT; STEP 7: PUSH THE GRIDDLE TRAY โINโ TO ENSURE THE CONNECTED LP GAS LINE DOES NOT ALLOW THE GRIDDLE TO BE STOWED; STEP 8: TURN ON LP GAS AT THE LP TANKS; STEP 9: PERFORM 3 MINUTE LP GAS DROP TEST WITH MONOMETER TO ENSURE THERE ARE NOT ANY LEAKS; A. TESTING FOR A LEAK IN THE SCOPE OF THESE REMEDY INSTRUCTIONS ARE LIMITED TO THE NEW CONNECTION MADE WITH THE PARTS FROM FOREST RIVER; B. ANY LEAK FOUND OUTSIDE OF THE SCOPE OF THIS RECALL SHALL BE CLAIMED SEPERATELY USING THE APPROPRIATE REPAIR CODE; STEP 10: CLAIM REPAIR CODE. FIGURE 1 – BAD FIGURE 2 – GOOD PHOTO LOOKING DOWN ONTO GRIDDLE (GRIDDLE TOP IS UPSIDE DOWN) THIS SHOWS THE LP GAS HOSE CONNECTED BUT ALLOWS THE GRIDDLE TO STOW AWAY WHICH IS BAD. PHOTO LOOKING DOWN ONTO GRIDDLE (GRIDDLE TOP IS UPSIDE DOWN) THIS SHOWS THE LP GAS HOSE CONNECTED BUT DOES NOT ALLOW THE GRIDDLE TO STOW AWAY.
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IMPORTANT SAFETY RECALL Page 1 of 2 July 2023 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United Statesโ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2023 Impression Fifth Wheel Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? The exterior griddle may be stowed while still connected to LP Gas. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. The exterior griddle may be stowed while in use and increase the risk of fire. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy. A 90-degree fitting will be installed on the griddle to ensure the griddle cannot be stowed while the LP gas line is attached. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is .50 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Impression Attn: Warranty Manager 57490 CR 3 Elkhart, IN 46517 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 23V503 CANADA RECALL: 2023-402 FR ID: 83-1658 <> <> <
ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below: CONTACT PHONE CUSTOMER SERVICE (574) 327-2707 If after contacting your dealer and/or our customer care helpline, should you have additional questions in regard to this recall, you may contact: For Canadian Owners Please Contact: Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noรซl street, Gatineau, Quebec, J8Z 0A1 Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2023-402 For US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 23V503 Sincerely, Forest River Inc. Office of Corporate Compliance**************************************************************************************************************IMPORTANT SAFETY RECALL Page 1 of 2 July 2023 Pursuant to USC49CFR ยง577.13 โ Notification to Dealerships and Distributors โ Paragraph B โIt is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.โ โForest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in certain 2023 Impression Fifth Wheel Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 4/14/2023 through 6/15/2023. WHAT IS THE DEFECT/NONCOMPLIANCE? The exterior griddle may be stowed while still connected to LP Gas. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. The exterior griddle may be stowed while in use and increase the risk of fire. SERVICE PROCEDURE: Remedy Instructions can be found on Dealer Connect. WHAT IS THE PART NUMBER OF THE REMEDY KIT? F100436605 DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 23V503 2023-402 RC-030-03-00-004377 PERFORM REMEDY .50 HRS HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (574) 327-2707 The Recall shall be considered the utmost priority to remedy the 2023 Impression Fifth Wheel in question. The retail consumer shall not be charged any amount of monies for remedy to their 2023 Impression Fifth Wheel listed under this Recall. If your dealership has already performed the remedy to 2023 Impression Fifth Wheel, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 23V503 CANADA RECALL: 2023-402 FR ID: 83-1658 <> <
> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 on an out of warranty 2023 Impression Fifth Wheel in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-503 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Forest River, Inc. Submission Date : JUL 21, 2023 NHTSA Recall No. : 23V-503 Manufacturer Recall No. : 83-1658 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 12 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Forest River Inc. Impression Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the plant switched to a new griddle to current date. 2023 IMPRESSION MPF235RW 3 2023 IMPRESSION MPF290VB 6 2023 IMPRESSION MPF330BH 3 Grand Total 12 Production Dates : APR 14, 2023 – JUN 15, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The exterior griddle may be stowed while still connected to LP Gas. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The exterior griddle may be stowed while in use increasing the risk of a fire. Description of the Cause : Manufacturing failed to install an elbow fitting that would not allow the closure of the griddle while connected to LP Gas. Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 23V-503 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Straight Connector Component Description : Straight Connector Component Part Number : 83-01845 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On July 13, 2023, during a routine Corporate Standards Audit, the concern was identified in the manufacturing plant. Forest River’s Office of Corporate Compliance (“OCC”) the same day. OCC opened a research item. On July 14, 2023, OCC went to the manufacturing plant to research the concern. On July 17, 2023, OCC identified that vehicles in commerce that may be affected. On July 21, 2023, Forest Riverโs Corporate Recall Committee voted to recall. Part 573 Safety Recall Report 23V-503 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. A 90-degree fitting will be installed on the griddle to ensure the griddle cannot be stowed while the LP gas line is attached. What is the Forest River Customer Service Phone Number? 574-327-2707 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Impression Attn: Warranty Manager 57490 CR 3 Elkhart, IN 46517 How Remedy Component Differs from Recalled Component : Component Affected – Straight Connector, PN: 83-01845 Replacement Component – 90ยฐ Elbow, PN: 83-01846 Quick Disconnect, Female: PN 83-01847 The connector will now be a 90-degree fitting on the griddle to ensure the griddle cannot be stowed while the LP gas line is attached. Identify How/When Recall Condition was Corrected in Production : On July 14, 2023, vehicles affected at the plant were remedied with an elbow fitting that will not allow for the closure of the exterior griddle while connected to LP Gas. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : AUG 30, 2023 – AUG 30, 2023 Planned Owner Notification Date : AUG 30, 2023 – AUG 30, 2023 * NR – Not Reported****************************************************************************************************************************************************************************************************************************
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