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NHTSA ID Number: 10218664
Manufacturer Communication Number: CSR-3012
Summary
Altec Industries, Inc. has received notification from Ford
Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment.
In certain 2011 through 2013 and 2015 model year F-650 and F-750 vehicles with 70% fixed front seat built from February 14, 2011, to April 28, 2015, the front passenger and center seat belts might not be anchored in the correct position relative to the seat, increasing the risk of injury in a crash.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle. Refer to the provided list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products.
Thank you for your immediate attention on this important matter.
Component/Supplier Recall CSR-3012-A
Passenger Fixed Seat Restraint Anchorage Point
(Ford 15C09 — NHTSA 15V533)
Units Affected: Certain 2011 through 2013 and 2015 model year F-650 and F-750 vehicles with 70% fixed front seat built from February 14, 2011 to April 28, 2015. Verify your unit is affected by reviewing the attached list or accessing Altec Connect.
Background: Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle with the VIN shown in the attached list.
Refer to the included communication from Ford for more information.
This CSR replaces Altec notice SIL 652.
Customer Action: Schedule the repair with your authorized Ford dealer.
Requirements: Altec is not able to perform this repair. The work must be completed by an authorized Ford dealer. If Ford requires some Altec components or harnesses to be moved as part of this repair, Ford will sublet the work to Altec. Ford will be responsible for any sublet cost.
Completion and Warranty: This repair is not covered under the Altec Warranty Policy..
Altec Contact Info:
Altec Connect: connect.altec.com/login
Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 – Parts; 2 – Shop Service; 3 – Mobile Service; 4 – Technical Support; 5 – Global Rental Service Request; 6 – Chassis Repair
5 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| ALTEC | AERIAL DEVICE | 2011-2015 |
1 Associated Document
Manufacturer Communications
CSR-3012-A
MC-10218664-0001.pdf 396.277KB
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SEOCONTENT-START
Customer Outreach PO Box 8338 product.safety@altec.com Phone 1-877-GO ALTEC Saint Joseph, MO 64508 connect.altec.com/login Facsimile 1-877-659-9929 IMPORTANT SAFETY RECALL This notice applies to your vehicle. Refer to the provided list. NHTSA Safety, FMVSS Compliance, or Emissions Recall Dear Altec Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act. Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Refer to the attached documentation that follows this letter. If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice. For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice. We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products. Thank you for your immediate attention on this important matter. Page 1 of 1 Component/Supplier Recall—CSRReleased: August 4, 2022 Altec Use Only Inspection labor 0 hr Repair labor 0 hr Account # NA Travel Not included NHTSA code 15 Prime fail P/N NA Doc ref NA Altec Use Only Description Part No. Qty Warranty – – – – 3012-A Passenger Fixed Seat Restraint Anchorage Point (Ford 15C09 — NHTSA 15V533) Units Affected: Certain 2011 through 2013 and 2015 model year F-650 and F-750 vehicles with 70% fixed front seat built from February 14, 2011 to April 28, 2015. Verify your unit is affected by reviewing the attached list or accessing Altec Connect. Background: Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle with the VIN shown in the attached list. Refer to the included communication from Ford for more information. This CSR replaces Altec notice SIL 652. Customer Action: Schedule the repair with your authorized Ford dealer. Requirements: Altec is not able to perform this repair. The work must be completed by an authorized Ford dealer. If Ford requires some Altec components or harnesses to be moved as part of this repair, Ford will sublet the work to Altec. Ford will be responsible for any sublet cost. Completion and Warranty: This repair is not covered under the Altec Warranty Policy.. Altec Contact Info: Altec Connect: connect.altec.com/login Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 – Parts; 2 – Shop Service; 3 – Mobile Service; 4 – Technical Support; 5 – Global Rental Service Request; 6 – Chassis Repair
SEOCONTENT-END
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