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August 16, 2023 NHTSA CAMPAIGN NUMBER: 23V583000
Obstructed MAP Hose May Cause Engine Stall
The electronic control unit (ECU) will adjust the air/fuel ration based on inaccurate data, causing an engine stall and increasing the risk of a crash.
NHTSA Campaign Number: 23V583
Manufacturer Triumph Motorcycles America, Ltd.
Components ENGINE AND ENGINE COOLING
Potential Number of Units Affected 7,541
Summary
Triumph Motorcycles America, Ltd. (Triumph
) is recalling certain 2022-2024 Trident and Tiger Sport motorcycles. The manifold absolute pressure (MAP) hose may have an obstruction, causing incorrect air pressure readings by the MAP sensor.
Remedy
Dealers will replace the hose, free of charge. Owner notification letters are expected to be mailed August 31, 2023. Owners may contact Triumph’s customer service at 1-678-854-2010. Triumph
’s number for this recall is SRAN 609.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
WHAT IS THE PROBLEM?
An obstruction can change the air pressure arriving at and recorded by the MAP Sensor. The MAP sensor requires accurate manifold air pressure readings in order to send correct information to the ECU. The ECU will adjust the air/fuel ratio based on the data received from the MAP sensor. On defective motorcycles inaccurate MAP data can lead to unstable idle and sometimes an engine stall, increasing the risk of a crash.
WHAT WILL TRIUMPH DO?
To address this condition, Triumph is launching a new recall as described in the above Safety Recall Action Notice.
All arrangements for updating our computer systems have been completed.
WHAT SHOULD YOU DO?
All affected motorcycles are to be repaired in accordance with the above Safety Recall Action Notice.
Safety Recall Action Notice 609
Issue 01 – 08.2023
Background Information
Dealers are requested to install a replacement manifold spigot and MAP sensor hose assembly to the inlet manifold as described in the procedure below.
Identification of Affected Motorcycles
Tiger Sport 660 and Trident 660 motorcycles in the above VIN range.
Replace the Manifold Spigot and MAP Sensor Hose
WARNING
Make sure the motorcycle is stabilised and adequately supported.
Do not support the motorcycle on any ancillary component, the exhaust system or any other non structural parts of the motorcycle frame.
A correctly supported motorcycle will help prevent it from falling.
An unstable motorcycle may fall resulting in motorcycle damage, serious injury or death.
Removal
Remove the following components as described in the Service Manual:
For Trident
For Tiger Sport
All Models
NOTICE
For Tiger Sport, the fuel tank does not need to be removed for the airbox removal.
- Airbox
- Throttle body
1. Detach the MAP sensor and the purge valve hoses from the spigot on inlet manifold
2. Release the fixing, detach the MAP sensor from the bracket and disconnect the MAP sensor hose.
3. Remove and discard the MAP sensor hose.
NOTICE
Note the position of the spigot’s two O-rings for installation.
4. Release the fixing and remove the spigot and collect the two O-rings. Retain the spigot and the two Orings as described in the Genuine Parts Return table.
NOTICE
The left hand outrigger cover is removed to allow access for securing the new MAP sensor drain hose to the frame.
5. Remove the swinging arm pivot cover from the left hand outrigger.
6. Release the fixing, detach the retaining clips and remove the left hand outrigger cover.
Installation
NOTICE
Make sure the new O-rings are fitted to the spigot pipes without the bulge on the end of them.
When fitting the spigot to the inlet manifold, make sure the spigot pipes without the bulge are inserted into the inlet manifold.
1. Fit the two new O-rings to the new spigot as noted for removal.
2. Fit the spigot to the inlet manifold and tighten the fixing to 5 Nm.
3. Assemble the six components of the MAP sensor hose assembly as shown in the illustration below.
4. Fit the drain hose plug to the open end of the drain hose.
NOTICE
Before fitting the MAP hose assembly, make sure that the clamp securing the breather hose to the engine breather cover has its lugs pointing towards the right hand side of the motorcycle.
5. Check the position of the breather hose clamp. If required, reposition so the clamp lugs are pointing to the right hand side of the motorcycle.
NOTICE
When fitting the MAP hose assembly to the spigot on the inlet manifold, make sure the blanking cap on the four way connector is pointing to the left hand side of the motorcycle.
The hose for the MAP sensor must be from the top of the four way connector.
6. Attach the MAP sensor and the purge valve hoses to the spigots on the inlet manifold.
7. Fit the MAP sensor hose to the MAP sensor.
8. Fit the sensor to the bracket, tighten the fixing for:
- Trident 660 to 5 Nm.
- Tiger Sport 660 to 2.5 Nm.
NOTICE
Do not over tighten the cable tie.
Over tightening the cable tie will crush the MAP sensor drain hose.
9. Route the drain hose to the left hand side of the frame, as shown in the illustration below.
10. Secure the drain pipe to the frame with a cable tie as shown in the illustration below.
11. Fit the left hand outrigger cover and tighten the fixing to 3 Nm.
NOTICE
Note that on the inside surface of the pivot cover the are L and R markings.
When fitting the left hand cover, make sure that the L marking aligns with the alignment mark on the outrigger cover.
12. Refit the swinging arm pivot covers, using the alignment marks.
Install the following components as described in the Service Manual:
All Models
- Throttle body
- Airbox
For Trident
For Tiger Sport
Maintenance
At every 10,000 mile service the MAP sensor drain hose is to be drained using the procedure described in Appendix A.
MAP Sensor Drain Hose – Draining
The MAP sensor drain hose is to be drained every 10,000 miles.
NOTICE
For best results use either a vacuum brake bleeding kit, a vacuum hand pump or an oil and brake fluid syringe to extract the oil from the drain hose.
Perform the following operations
- Seat – Removal
- Battery – Removal
NOTICE
To prevent damage to the MAP sensor, the MAP hose must be detached from the MAP sensor.
1. Release the fixing, detach the MAP sensor from the bracket and disconnect the MAP sensor hose.
2. Remove the swinging arm pivot cover from the left hand outrigger.
3. Release the fixing, detach the retaining clips and remove the left hand outrigger cover.
4. Remove the cable tie securing the drain hose to the frame.
5. Remove the drain hose plug and connect a suitable vacuum device or syringe to extract any oil from the drain hose.
6. When the oil is drained, refit the drain hose plug.
NOTICE
Do not over tighten the cable tie.
Over tightening the cable tie will crush the MAP sensor drain hose.
7. Route the drain hose to the left hand side of the frame, as shown in the illustration below.
8. Secure the drain pipe to the frame with a cable tie as shown in the illustration below.
9. Fit the left hand outrigger cover and tighten the fixing to 3 Nm.
NOTICE
Note that on the inside surface of the pivot cover the are L and R markings.
When fitting the left hand cover, make sure that the L marking aligns with the alignment mark on the outrigger cover.
10. Refit the swinging arm pivot covers, using the alignment marks.
11. Fit the MAP sensor hose to the MAP sensor.
12. Fit the sensor to the bracket, tighten the fixing for:
- Trident 660 to 5 Nm.
- Tiger Sport 660 to 2.5 Nm.
Perform the following operations
- Battery – Installation
- Seat – Installation
Chronology :
Feb23: Awareness of First customer complaints via Warranty. Commence monitoring.
Mar-Apr23: Quality Dept commence investigation, parts returns. Exemplar testing to verify complaints.
July23: Conclusion of testing to verify symptom and to confirm remedy.
09Aug23: Decision to organise a voluntary recall.
6 Affected Products
Vehicles
5 Associated Documents
Defect Notice 573 Report
RCLRPT-23V583-3199.PDF 214.114KB
Recall Acknowledgement
RCAK-23V583-1883.pdf 646.229KB
Remedy Instructions and TSB
RCRIT-23V583-3515.pdf 518.073KB
Triumph – Notice Released to Dealers – August 2023
RCMN-23V583-7166.pdf 221.815KB
Recall 573 Report – August 2023
RCLRPT-23V583-5032.PDF 214.284KB
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-583 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Triumph Motorcycles America, Ltd. Submission Date : AUG 16, 2023 NHTSA Recall No. : 23V-583 Manufacturer Recall No. : SRAN 609 Manufacturer Information : Manufacturer Name : Triumph Motorcycles America, Ltd. Address : 100 Hartsfield Centre Parkway Suite 200 Atlanta GA 30354 Company phone : 678-854-2010 Population : Number of potentially involved : 7,541 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2024 Triumph Trident Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : The recall population was based upon a review of factory records. Production Dates : JAN 06, 2021 – JUL 27, 2023 VIN Range 1 : Begin : SMTL10UL5NTAE9988 End : SMTL10UL8RTBP8186 Not sequential Vehicle 2 : 2022-2024 Triumph Tiger Sport Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : The recall population was based upon a review of factory records. Production Dates : AUG 03, 2021 – AUG 04, 2023 VIN Range 1 : Begin : SMTL20UL6NTAV5235 End : SMTL20UL2RTBP8617 Not sequential Description of Defect : Description of the Defect : The subject MAP hose connects the MAP sensor to the inlet manifold. The routing is towards the left-hand side of the motorcycle chassis. An internal restrictor is contained within the hose and is positioned nearest the inlet manifold. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An obstruction can change the air pressure arriving at and recorded by the MAP Sensor. The MAP sensor requires accurate manifold air pressure Part 573 Safety Recall Report 23V-583 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 readings in order to send correct information to the ECU. The ECU will adjust the air/fuel ratio based on the data received from the MAP sensor. On defective motorcycles inaccurate MAP data can lead to unstable idle and sometimes an engine stall, increasing the risk of a crash. Description of the Cause : The cause of the defect is an obstruction of the restrictor as fitted within the MAP hose. Identification of Any Warning that can Occur : Possible uneven engine idle. Involved Components : Component Name 1 : HOSE Component Description : HOSE, MAP SENSOR Component Part Number : T1296920 Supplier Identification : Component Manufacturer Name : IMPERIAL AUTO INDUSTRIES LTD Address : PLOT NUMBER 94, SECTOR 25 FARIDABAD HARYANA Foreign States 121004 Country : India Chronology : Feb23: Awareness of First customer complaints via Warranty. Commence monitoring. Mar-Apr23: Quality Dept commence investigation, parts returns. Exemplar testing to verify complaints. July23: Conclusion of testing to verify symptom and to confirm remedy. 09Aug23: Decision to organise a voluntary recall. Part 573 Safety Recall Report 23V-583 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Replace original single hose part (T1294321 with assured 3-part hose new Triumph part number T1249666). Pursuant to 49 CFR §577.11(e), Triumph requests that it be exempt from providing notification of a reimbursement plan. Any pre-notification product failure would have been addressed under the manufacturer’s limited warranty. Accordingly, no person would be eligible for reimbursement pursuant to §573.13. How Remedy Component Differs from Recalled Component : The defective part is a single hose. The remedy part is a 3 branch hose. Identify How/When Recall Condition was Corrected in Production : The remedy was introduced in production on 8th Aug 2023 and is identical to the recall remedy. Recall Schedule : Description of Recall Schedule : The planned notification dates are an estimate and may be revised. Planned Dealer Notification Date : AUG 18, 2023 – AUG 18, 2023 Planned Owner Notification Date : AUG 31, 2023 – AUG 31, 2023 * NR – Not Reported
**************************************************************************************************************
Safety Recall Action Notice 609 Issue 01 1 of 14 Safety Recall Action Notice 609 Issue 01 – 08.2023 Subject: Manifold Spigot and MAP Sensor Hose Bulletin Number Models Affected VIN Range Markets Affected 609 Tiger Sport 660 From VIN AU7774 to VIN BP8765 All Markets Trident 660 From VIN AC6898 To VIN BP8778 Background Information Dealers are requested to install a replacement manifold spigot and MAP sensor hose assembly to the inlet manifold as described in the procedure below. Customer Contact Instructions NOTICE STOP DELIVERY OF AFFECTED MOTORCYCLES IMMEDIATELY. DO NOT deliver a motorcycle affected by this Safety Recall Action Notice to a customer until you have completed, or confirmed completion of, the procedures described in this Safety Recall Action Notice. Delivering a motorcycle subject to an outstanding Safety Recall Action Notice may contravene local or national laws in your market, territory or country. Triumph subsidiaries and distributors must instigate a Safety Recall Action in their country in accordance with the national recall code of practice. For vehicles in dealer stock, the safety recall MUST be actioned before delivery to the customer. Dealers are to prioritise repair of customer owned motorcycles before any unsold motorcycles. Identification of Affected Motorcycles Tiger Sport 660 and Trident 660 motorcycles in the above VIN range. NOTICE Some affected motorcycles listed in the VIN range will have been modified and repaired by Triumph prior to their release from the factory. Unmodified motorcycles can be identified by checking the ‘VIN Enquiry’ on www.triumphonline.net. Safety Recall Action Notice 609 2 of 14 Warranty Claim Instructions Bulletin Number Model Fault Code Repair Code Description Repair Time Allowance 609 Tiger Sport 660 012487909 99609 MAP Sensor Hose 0.35 Hrs 609 Trident 660 012487909 99609 MAP Sensor Hose 0.5 Hrs Genuine Parts Information Bulletin Number Part Number Description Quantity 609 T1249666 Spigot, MAP Sensor Kit Consisting of: Connector, 4-way – Qty 1 Assembly, Hose, MAP sensor – Qty 1 Inlet Manifold, Spigot – Qty 1 Seal, Intake – Qty 1 Hose, MAP spigot – Qty 1 Hose, MAP Drain – Qty 1 Bung, Hose, MAP – Qty 1 Cap, EVAP – Qty 1 O-ring – Qty 2 Cable Tie – Qty 1 1 Parts Ordering Instructions For Triumph Subsidiary and Overseas Distributor dealers using Triumph Warranty On-Line with Parts Auto Ordering Flag switched on: Order all repair parts by submitting a New Prior through the Warranty On- Line system. Entering the above repair code in a New Prior will automatically add the parts required and labour times for this Safety Recall Action Notice. For Overseas Distributor dealers NOT using Triumph Warranty On-Line or for Overseas Distributor dealers using Triumph Warranty On-Line with Parts Auto Ordering Flag switched off: Orders should be placed using the normal parts ordering procedure. Genuine Parts Return Dealer to retain parts for 90 days. All parts must be stored in a secure, non-public accessed area and correctly identified with a completed warranty label. Thereafter the parts must be rendered unusable prior to scrapping. Other Instructions Once completed, please mark the Service Record Book that the requirements of this Safety Recall Action Notice have been complied with. Before returning the motorcycle to the customer, download the latest calibration to the engine electronic control module, chassis electronic control module (if fitted), keyless electronic control module (if fitted) and instruments (if applicable) using the current version of the Triumph diagnostic software. Safety Recall Action Notice 609 3 of 14 Replace the Manifold Spigot and MAP Sensor Hose WARNING Make sure the motorcycle is stabilised and adequately supported. Do not support the motorcycle on any ancillary component, the exhaust system or any other non structural parts of the motorcycle frame. A correctly supported motorcycle will help prevent it from falling. An unstable motorcycle may fall resulting in motorcycle damage, serious injury or death. Removal Remove the following components as described in the Service Manual: For Trident • Seat • Battery • Fuel tank For Tiger Sport • Seat • Battery • Fuel tank side and rear panels, see Fuel Tank Bodywork – Removal All Models NOTICE For Tiger Sport, the fuel tank does not need to be removed for the airbox removal. • Airbox • Throttle body 1. Detach the MAP sensor and the purge valve hoses from the spigot on inlet manifold 1 2 3 ckxx_1 1. MAP sensor hose 2. Inlet manifold 3. Purge valve hose Safety Recall Action Notice 609 4 of 14 2. Release the fixing, detach the MAP sensor from the bracket and disconnect the MAP sensor hose. ckyj_1 1 2 3 1. MAP sensor (Trident shown) 2. Fixing 3. MAP sensor hose 3. Remove and discard the MAP sensor hose. NOTICE Note the position of the spigot’s two O-rings for installation. 4. Release the fixing and remove the spigot and collect the two O-rings. Retain the spigot and the two Orings as described in the Genuine Parts Return table. clho_1 3 3 2 1 1. Fixing 2. Spigot 3. O-rings NOTICE The left hand outrigger cover is removed to allow access for securing the new MAP sensor drain hose to the frame. Safety Recall Action Notice 609 5 of 14 5. Remove the swinging arm pivot cover from the left hand outrigger. ckyc 1 1. Swinging arm pivot cover (left hand side shown) 6. Release the fixing, detach the retaining clips and remove the left hand outrigger cover. clhk 1 2 3 4 1. Fixing 2. Retaining clips locations 3. Outrigger cover 4. Retaining clip grommet Safety Recall Action Notice 609 6 of 14 Installation NOTICE Make sure the new O-rings are fitted to the spigot pipes without the bulge on the end of them. When fitting the spigot to the inlet manifold, make sure the spigot pipes without the bulge are inserted into the inlet manifold. 1. Fit the two new O-rings to the new spigot as noted for removal. 2. Fit the spigot to the inlet manifold and tighten the fixing to 5 Nm. clho 3 3 2 1 1. Fixing 2. Spigot 3. O-rings 3. Assemble the six components of the MAP sensor hose assembly as shown in the illustration below. 4. Fit the drain hose plug to the open end of the drain hose. 1. Hose, to inlet manifold 2. Hose, to MAP sensor 3. Four way connector 4. Drain hose 5. Blanking cap 6. Drain hose plug Safety Recall Action Notice 609 7 of 14 NOTICE Before fitting the MAP hose assembly, make sure that the clamp securing the breather hose to the engine breather cover has its lugs pointing towards the right hand side of the motorcycle. 5. Check the position of the breather hose clamp. If required, reposition so the clamp lugs are pointing to the right hand side of the motorcycle. clhp 2 1 1. Clamp 2. Breather hose NOTICE When fitting the MAP hose assembly to the spigot on the inlet manifold, make sure the blanking cap on the four way connector is pointing to the left hand side of the motorcycle. The hose for the MAP sensor must be from the top of the four way connector. 6. Attach the MAP sensor and the purge valve hoses to the spigots on the inlet manifold. clhj 2 5 4 3 1 1. Hose, to inlet manifold 2. Hose, to MAP sensor 3. Four way connector 4. Drain hose 5. Blanking cap 7. Fit the MAP sensor hose to the MAP sensor. Safety Recall Action Notice 609 8 of 14 8. Fit the sensor to the bracket, tighten the fixing for: • Trident 660 to 5 Nm. • Tiger Sport 660 to 2.5 Nm. ckyj_1 1 2 3 1. MAP sensor (Trident shown) 2. Fixing 3. MAP sensor hose NOTICE Do not over tighten the cable tie. Over tightening the cable tie will crush the MAP sensor drain hose. 9. Route the drain hose to the left hand side of the frame, as shown in the illustration below. 10. Secure the drain pipe to the frame with a cable tie as shown in the illustration below. clhl 2 3 1 1. Drain hose 2. Frame 3. Cable tie 11. Fit the left hand outrigger cover and tighten the fixing to 3 Nm. Safety Recall Action Notice 609 9 of 14 clhk 1 2 3 4 1. Fixing 2. Retaining clips location 3. Outrigger cover 4. Retaining clip grommet NOTICE Note that on the inside surface of the pivot cover the are L and R markings. When fitting the left hand cover, make sure that the L marking aligns with the alignment mark on the outrigger cover. 12. Refit the swinging arm pivot covers, using the alignment marks. R L clhn 1 2 3 1. Alignment mark, outrigger cover 2. Alignment mark, pivot cover 3. L and R markings, shown for clarity Install the following components as described in the Service Manual: All Models • Throttle body • Airbox For Trident • Fuel tank • Battery • Seat Safety Recall Action Notice 609 10 of 14 For Tiger Sport • Fuel tank side and rear panels, see Fuel Tank Bodywork – Removal • Battery • Seat Maintenance At every 10,000 mile service the MAP sensor drain hose is to be drained using the procedure described in Appendix A. Safety Recall Action Notice 609 11 of 14 Appendix A MAP Sensor Drain Hose – Draining The MAP sensor drain hose is to be drained every 10,000 miles. NOTICE For best results use either a vacuum brake bleeding kit, a vacuum hand pump or an oil and brake fluid syringe to extract the oil from the drain hose. Perform the following operations • Seat – Removal • Battery – Removal NOTICE To prevent damage to the MAP sensor, the MAP hose must be detached from the MAP sensor. 1. Release the fixing, detach the MAP sensor from the bracket and disconnect the MAP sensor hose. ckyj_1 1 2 3 1. MAP sensor (Trident shown) 2. Fixing 3. MAP sensor hose 2. Remove the swinging arm pivot cover from the left hand outrigger. ckyc 1 1. Swinging arm pivot cover (left hand side shown) Safety Recall Action Notice 609 12 of 14 3. Release the fixing, detach the retaining clips and remove the left hand outrigger cover. clhk 1 2 3 4 1. Fixing 2. Retaining clips locations 3. Outrigger cover 4. Retaining clip grommet 4. Remove the cable tie securing the drain hose to the frame. 5. Remove the drain hose plug and connect a suitable vacuum device or syringe to extract any oil from the drain hose. clhl 2 3 1 1. Cable tie 2. Drain hose plug 6. When the oil is drained, refit the drain hose plug. NOTICE Do not over tighten the cable tie. Over tightening the cable tie will crush the MAP sensor drain hose. 7. Route the drain hose to the left hand side of the frame, as shown in the illustration below. Safety Recall Action Notice 609 13 of 14 8. Secure the drain pipe to the frame with a cable tie as shown in the illustration below. clhl 2 3 1 1. Drain hose 2. Frame 3. Cable tie 9. Fit the left hand outrigger cover and tighten the fixing to 3 Nm. clhk 1 2 3 4 1. Fixing 2. Retaining clips location 3. Outrigger cover 4. Retaining clip grommet NOTICE Note that on the inside surface of the pivot cover the are L and R markings. When fitting the left hand cover, make sure that the L marking aligns with the alignment mark on the outrigger cover. Safety Recall Action Notice 609 14 of 14 10. Refit the swinging arm pivot covers, using the alignment marks. R L clhn 1 2 3 1. Alignment mark, outrigger cover 2. Alignment mark, pivot cover 3. L and R markings, shown for clarity 11. Fit the MAP sensor hose to the MAP sensor. 12. Fit the sensor to the bracket, tighten the fixing for: • Trident 660 to 5 Nm. • Tiger Sport 660 to 2.5 Nm. ckyj_1 1 2 3 1. MAP sensor (Trident shown) 2. Fixing 3. MAP sensor hose Perform the following operations • Battery – Installation • Seat – Installation Circulation Initial and date when read and return to central file holder Service Manager Parts Manager Sales Manager Workshop Supervisor Technician 1 Technician 2
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8/18/23, 1:35 PM TriumphOnline | Notice https://www.triumphonline.net/TriumphOnline/COM/Notice.aspx?params=wfO8MgWjY/327sGF6ApWFMsJwgVLWV+nu ECKRf5ZbGk= 1/3 SAFETY RECALL NOTICE 609 – MAP SENSOR HOSE Notice Information Ref 24930 Posted Date: 18/08/2023 12:49:12 General Manager / Business Owner, Technician, Parts / Accessories Coordinator, Posted To: Sales Executive, Clothing Sales, Sales Manager, Aftersales Manager, Service Leader / Advisor, Accounts / Admin, Marketing Executive Subject: Motorcycle Sales TOL NOTICE (US&CA) – August 18, 2023 TOL Ref. #24930-SVC SAFETY RECALL NOTICE 609 – MAP SENSOR HOSE Triumph Motorcycles has initiated a voluntary safety recall affecting a specific VIN range of the above-referenced model. We require your immediate attention to rectify the above machines. WHAT IS THE PROBLEM? An obstruction can change the air pressure arriving at and recorded by the MAP Sensor. The MAP sensor requires accurate manifold air pressure readings in order to send correct information to the ECU. The ECU will adjust the air/fuel ratio based on the data received from the MAP sensor. On defective motorcycles inaccurate MAP data can lead to unstable idle and sometimes an engine stall, increasing the risk of a crash. WHAT WILL TRIUMPH DO? To address this condition, Triumph is launching a new recall as described in the above Safety Recall Action Notice. All arrangements for updating our computer systems have been completed. 8/18/23, 1:35 PM TriumphOnline | Notice Notification letters to current customers will be mailed on or shortly after 31ˢᵗ August 2023, explaining the action and advising them to return their bike to a Triumph dealer to have the modification carried out free of charge. The bulletin instructs that the affected VINS will require the original single hose replaced with assured 3-branch hose. Parts Update To assist with initial claims a maximum of 3 parts have been ordered by Triumph based on current dealer motorcycle stock. This initial order of parts are due to arrive at dealerships as early as Friday August 18. WHAT SHOULD YOU DO? All affected motorcycles are to be repaired in accordance with the above Safety Recall Action Notice. It is imperative that any owner who has purchased an affected machine be contacted by you immediately and asked to return the machine for modification. Triumph Dealers should take the following actions: 1. Quarantine all unsold motorcycle stock (including motorcycle stock for sale on your website and with 3rd parties) and make arrangements to repair as per the above Safety Recall Action Notice prior to any further deliveries to customers. 2. Owners of machines outside of the affected VIN range are not connected with this action and may therefore require reassurance. 3. Using your own records please contact affected customers to arrange repairs at the earliest convenient opportunity. 4. This action is likely to increase visitor traffic to your showroom and service areas. Please ensure all arrangements are made to best accommodate them. FEDERAL LAW PROHIBITS THE DELIVERY OF A RECALLED MOTORCYCLE UNDER A SALE OR LEASE UNTIL THE REMEDY HAS BEEN PERFORMED. We apologize for the inconvenience this may cause, but we are taking this action in the interest of our customers’ personal safety and satisfaction with our products. We thank you in advance for your anticipated cooperation. You can view the details through TOL: SB609 https://www.triumphonline.net/TriumphOnline/COM/Notice.aspx?params=wfO8MgWjY/327sGF6ApWFMsJwgVLWV+nu ECKRf5ZbGk= 2/3 8/18/23, 1:35 PM TriumphOnline | Notice https://www.triumphonline.net/TriumphOnline/COM/Notice.aspx?params=wfO8MgWjY/327sGF6ApWFMsJwgVLWV+nu ECKRf5ZbGk= 3/3 If you have any additional questions, please contact Triumph Customer Support at (888) 284-6288. Triumph Motorcycles (America) Ltd, 100 Hartsfield Centre Parkway, Suite 200, Atlanta Georgia, 30354, UNITED STATES Tel: 001 6788 542010, Fax: 001 6788 542025
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-583 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Triumph Motorcycles America, Ltd. Submission Date : AUG 24, 2023 NHTSA Recall No. : 23V-583 Manufacturer Recall No. : SRAN 609 Manufacturer Information : Manufacturer Name : Triumph Motorcycles America, Ltd. Address : 100 Hartsfield Centre Parkway Suite 200 Atlanta GA 30354 Company phone : 678-854-2010 Population : Number of potentially involved : 7,541 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2024 Triumph Trident 660 Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : The recall population was based upon a review of factory records. Production Dates : JAN 06, 2021 – JUL 27, 2023 VIN Range 1 : Begin : SMTL10UL5NTAE9988 End : SMTL10UL8RTBP8186 Not sequential Vehicle 2 : 2022-2024 Triumph Tiger Sport 660 Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : The recall population was based upon a review of factory records. Production Dates : AUG 03, 2021 – AUG 04, 2023 VIN Range 1 : Begin : SMTL20UL6NTAV5235 End : SMTL20UL2RTBP8617 Not sequential Description of Defect : Description of the Defect : The subject MAP hose connects the MAP sensor to the inlet manifold. The routing is towards the left-hand side of the motorcycle chassis. An internal restrictor is contained within the hose and is positioned nearest the inlet manifold. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An obstruction can change the air pressure arriving at and recorded by the MAP Sensor. The MAP sensor requires accurate manifold air pressure Part 573 Safety Recall Report 23V-583 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 readings in order to send correct information to the ECU. The ECU will adjust the air/fuel ratio based on the data received from the MAP sensor. On defective motorcycles inaccurate MAP data can lead to unstable idle and sometimes an engine stall, increasing the risk of a crash. Description of the Cause : The cause of the defect is an obstruction of the restrictor as fitted within the MAP hose. Identification of Any Warning that can Occur : Possible uneven engine idle. Involved Components : Component Name 1 : HOSE Component Description : HOSE, MAP SENSOR Component Part Number : T1296920 Supplier Identification : Component Manufacturer Name : IMPERIAL AUTO INDUSTRIES LTD Address : PLOT NUMBER 94, SECTOR 25 FARIDABAD HARYANA Foreign States 121004 Country : India Chronology : Feb23: Awareness of First customer complaints via Customer services. Commence monitoring. Mar-Apr23: Quality Dept commence investigation, parts returns. Exemplar testing to verify complaints. Apr23: NHTSA Office of Defects Investigation (ODI) forward received related VOQ’s to assist with investigations. Apr23: 5 warranty claims received. May23: 11 warranty claims received. Jun23: 4 warranty claims received. Jul23: 5 warranty claims received. Jul23: Conclusion of testing to verify symptom and to confirm remedy. Aug23: 0 warranty claims received. 09Aug23: Decision to organise a voluntary recall. No Field or Service reports. Part 573 Safety Recall Report 23V-583 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 No D&I data. Description of Remedy : Description of Remedy Program : Replace original single hose part (T1294321 with assured 3-part hose new Triumph part number T1249666). Pursuant to 49 CFR §577.11(e), Triumph requests that it be exempt from providing notification of a reimbursement plan. Any pre-notification product failure would have been addressed under the manufacturer’s limited warranty. Accordingly, no person would be eligible for reimbursement pursuant to §573.13. How Remedy Component Differs from Recalled Component : The defective part is a single hose. The remedy part is a 3 branch hose. Identify How/When Recall Condition was Corrected in Production : The remedy was introduced in production on 8th Aug 2023 and is identical to the recall remedy. Recall Schedule : Description of Recall Schedule : The planned notification dates are an estimate and may be revised. Planned Dealer Notification Date : AUG 18, 2023 – AUG 18, 2023 Planned Owner Notification Date : AUG 31, 2023 – AUG 31, 2023 * NR – Not Reported
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