PC-2023-01 – Red Rear Reflectors May Detach – 2021-2023 Pilotcar PC-2, PC-4, & PC-6

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SAFETY RECALL NOTICE
Manufacturer’s assigned campaign number: PC-2023-01 NHTSA Recall ID: 23V825 To all PILOTCAR vehicle dealers: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
PILOTCAR EV, Inc. has decided that certain 2021 through 2023 Model Year PILOTCAR LSVs, fail to comply to Federal Motor Vehicle Safety Standards (FMVSS) No. 500 “Low Speed Vehicles”. Accordingly, a recall to address this issue is being initiated effective February 1, 2024. The noncompliance involves vehicles that may be missing the required Red Rear Side Reflex Markers. 2021 through 2023 PILOTCAR LSV may have noncompliance with Federal Motor Vehicle Safety Standard No. 500, because the required Red Rear Side Reflex Markers have not been installed properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 500, “Low Speed Vehicles” Owners will be notified by mail about the recall and will be instructed to bring their PILOTCAR LSV for inspection to their local PILOTCAR dealer. There is no cost to owners for this recall. You as PILOTCAR vehicle dealer will inspect the vehicle free of charge. If Red Rear Side Reflex Marker replacement or installation is determined to be required, it will be replaced free of charge in about 10 minutes, and the vehicle can be driven immediately after the replacement is completed.
Replacement Red Rear Side Reflex Markers will be provided to your dealership free of charge, and you will be reimbursed for the inspection and/or replacement at standard Warranty Labor Rates. (2/10 hours for replacement and inspection, or 1/10 hours for inspection only, if it is determined that correct Red Rear Side Reflex Marker has been installed and therefore replacement is not required). The replacement Kit will be:
PILOTCAR Part Number: SAE A Please be reminded that it is a violation of Federal law for you to sell or lease the 2021 to 2023 PILOTCAR SVs covered by this notification, until this recall has been erformed on these vehicles. Substantial civil penalties apply to violations of this law. Your assistance with this recall is appreciated. Should you have any questions or concerns, please contact
PILOTCAR EV, Inc. directly either by e-mail to info@pilotcarev.com or by phone: (239) 243 8023. We apologize for any inconvenience this safety recall may cause, but our customer safety is our first concern.
PILOTCAR EV, Inc.
16121 Lee Road, Suite 107 Ft. Myers, FL 33912 USA

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-825
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
PILOTCAR EV INC. DEC 07, 2023 NHTSA Recall No. : 23V-825 Manufacturer Recall No. : PC-2023-01 Manufacturer Information :
Manufacturer Name : PILOTCAR EV INC. Address : 16121 Lee Rd. Ste 107
Ft. Myers FL 33912
Company phone : 2392438023
Population :
Number of potentially involved : 265 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2021-2023 PILOTCAR PC-2, PC-4, PC-6
Vehicle Type : LIGHT VEHICLES Body Style : OTHER Power Train : HYBRID ELECTRIC
Descriptive Information : All vehicles manufactured and sold as LSV prior 12/1/2023 are being recalled. 265 vehicles were sold in USA since October 2021, however at this time it is not known how many of them were sold as LSV. Some have been sold as “Golf Cart” and have not been registered by their owner’s for use on public roads, thus do not need to confirm to FMVSS 500 requirements. The exact VINs are yet to be determined.
All vehicles are Battery Powered LSVs.
Production Dates : OCT 04, 2021 – NOV 28, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Vehicles may be missing RED side reflex FMVSS 1 : 500 – Low speed vehicles FMVSS 2 : NR
Description of the Safety Risk : Without rear reflex side marker, the Low Speed Vehicle would have
decreased visibility to other drivers, increasing the risk of a crash.
Description of the Cause : Rear Side Red Reflex was attached to vehicle body with double sided adhesive foam tape which due to heat and vehicle vibration during operation may have failed to hold the Reflex in place and it could have fallen off. Identification of Any Warning
that can Occur : NONE Part 573 Safety Recall Report 23V-825 Page 2 Involved Components : Component Name 1 : RED Rear Side Reflex Marker Component Description : RED Rear Side Reflex Marker Component Part Number : DOT SAE A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On 11/28/2023 Mete Timur president of PILOTCAR EV, Inc. (Florida-USA) contacted MIROX Corporation via e- mail about FMVSS #500 compliance testing. Miro Kefurt President of MIROX Corporation subsequently called Mr. Timur. During the phone conversation Mr. Timur disclosed that PILOTAR EV, Inc. has been assembling golf carts from “kit” that were supplied to and imported by PILOTCAR (Florida-USA) from PILOTCAR OTOMOTIV SAN. TIC. A.S. [Manufacturer ID 20932] (Turkey) and then assembled in Florida by PILOTCAR (Florida-USA) into completed vehicles. There was no distinction between “Golf Cart” or “LSV”, so at this time it is unknown how many vehicles were actually sold by Dealers as LSV and registered for use on public roads.
Mr. Timur and Mr. Kefurt had in person meeting in Las Vegas on 12/1/2023 and Mr. Timur provided some vehicle images. Also Mr. Kefurt looked at Dealer websites. Some of the images of the PILOTCAR vehicles designated as LSV did not appear to have the required by FMVSS #500 Red Rear Side Reflex markers. It was therefore determined by Mr. Kefurt that a recall of the vehicles that were sold as LSV needs to be initiated. Due to the fact that PILOTCAR assembled and sold the vehicles in USA, Mr. Timur decided that PILOTCAR EV, Inc. should be responsible for the vehicles and recall them. PILOTCAR (Florida-USA) has been registered with NHTSA on 12/1/2023 [Manufacturer ID 23039] and the Recall Account was finalized on 12/7/2023. Description of Remedy :
Description of Remedy Program : The RED rear side reflex markers will be installed (if missing) and affixed
to the vehicle with screws in addition to the self-adhesive foam backing. If the markers are present, the two mounting screws affixing each marker will be added. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-825
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The information contained in this report was submitted pursuant to 49 CFR §573
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The recalled component is not attached by the two mounting screws. As of 12/1/2023 all vehicles have the Red rear side reflex marker attached both with the self-adhesive foam backing and then additionally secured with two mounting screws.
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : DEC 12, 2023 – DEC 20, 2023
Planned Owner Notification Date : DEC 22, 2023 – DEC 29, 2023
* NR – Not Reported

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IMPORTANT SAFETY RECALL
This notice applies to your vehicle, VIN: _
NHTSA Recall # 23V825 Dear PILOTCAR vehicle owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. PILOTCAR EV, Inc.. has decided that certain 2021 to 2023 Model Year PILOTCAR LSVs, fail to comply to Federal Motor Vehicle Safety Standards (FMVSS) No. 500 “Low Speed Vehicles”.
! IMPORTANT !
• your PILOTCAR LSV is being recalled
• you
should take it to your PILOTCAR dealer for inspection To whom it may concern,
Why is a recall being conducted? 2021 through 2023 PILOTCAR LSV may have noncompliance with Federal Motor Vehicle Safety Standard No. 500, because the required Red Rear Side Reflex Markers have not been installed properly. Vehicles that do not contain the required reflective devices in the appropriate locations may be more difficult for other drivers to see at night, increasing the risk of a crash. What are we doing about the problem?
Your PILOTCAR vehicle dealer will inspect the vehicle free of charge. If Red Rear Side Reflex Marker replacement or installation is determined to be required, it will be replaced free of charge in about ten minutes, and your vehicle can be driven immediately after the replacement or installation is completed. What should you do?
Contact your local PILOTCAR vehicle dealer, or if you do not know where a PILOTCAR dealer is located in your area, please contact PILOTCAR EV, Inc. directly either by e-mail to info@pilotcarev.com or
by phone (239) 243 8023.
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if you no longer own this vehicle?
Please contact PILOTCAR EV, Inc. directly either by e-mail to info@pilotcarev.com or by phone (239) 243 8023
Who should you contact if you have further questions or concerns?
Please contact PILOTCAR EV, Inc. directly either by e-mail to info@pilotcarev.com or by phone (239) 243 8023 If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with Federal regulations. If you have already paid to have your PILOTCAR LSV repaired for this condition, you may be eligible for reimbursement of the charges you paid for the replacement Red Rear Side Reflex Marker.
To learn more about what you need to do to obtain reimbursement, Please contact PILOTCAR EV, Inc.
directly, either by e-mail to info@pilotcarev.com or by phone (239) 243 8023. If after having attempted to take advantage of this recall you believe you have not been able to have your PILOTCAR LSV remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave.,
S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this safety recall may cause, but your safety is our first concern.
Sincerely,
PILOTCAR EV, Inc.
16121 Lee Road, Suite 107 Ft. Myers, FL 33912 USA
e-mail: info@pilotcarev.com phone: (239) 243 8023.
Manufacturer’s assigned campaign number: PC-2023-01
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