FL987 – Loss of Drive Power from Unsecured Inverter Cable – 2023-2024 Thomas Built SAF-T-LINER C2 Jouley Electric School Buses

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December 14, 2023 NHTSA CAMPAIGN NUMBER: 23V846000

Loss of Drive Power from Unsecured Inverter Cable

A loss of drive power can increase the risk of a crash.

 

NHTSA Campaign Number: 23V846

Manufacturer Daimler TruckseBay North America, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 456

 

Summary

Daimler TruckseBay North America, LLC (DTNA) is recalling certain 2023-2024 Thomas Built SAF-T-LINER C2 Jouley electric school buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.

 

Remedy

The remedy is currently under development. Owner notification letters are expected to be mailed February 12, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL987.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Trucks North America Recalls

 


Daimler Truck North America LLC
Updated Chronology – December 21, 2023

On or about November 22, 2023, DTNA was notified through plant quality reporting processes of a report from the field submitted the prior week of a vehicle with a no start condition. An Electric Vehicle technician inspected the vehicle and found a loose fastener in the high voltage junction box. DTNA immediately began investigating this finding to understand whether the issue was an isolated one or a potentially broader issue. As a result, DTNA placed all units on hold at the plants and began a thorough inspection of the fastener hardware in the high voltage junction box joints. DTNA also initiated a review of torque values on the fasteners for vehicles at its facility. At the same time, DTNA reviewed its records and identified a field report submitted in June 2023 involving a loss of motive power which now appeared to be potentially related to the same issue. On or around December 07, 2023, DTNA received the final report on torque values for units onsite at the plants which indicated the presence of additional vehicles with under torqued fasteners in the high voltage junction box. On December 07, 2023, DTNA decided to initiate a safety recall for this issue. DTNA is aware of two field reports involving the same failure mode as the condition described above. Although the risk of arcing exists, DTNA is not aware of any occurrence of thermal propagation related to this issue.

On or around December 19, 2023 DTNA learned that a design change to the high voltage junction box had previously been implemented, so that vehicles that were believed to have been sufficiently reworked at the DTNA facility prior to release may have been inadequately reworked as well as a small number of non-school buses built on a separate assembly line may have been insufficiently torqued. DTNA immediately captured units still within the manufacturing plants to correct the torque values. On December 21, 2023 , DTNA amended the population to include these additional school buses and submitted a separate Defect Information Report identifying the non-school buses potentially affected by this issue.

 


Chronology :

On or about November 22, 2023, DTNA was notified through plant quality reporting processes of a report from the field submitted the prior week of a vehicle with a no start condition. An Electric Vehicle technician inspected the vehicle and found a loose fastener in the high voltage junction box. DTNA immediately began investigating this finding to understand whether the issue was an isolated one or a potentially broader issue.

As a result, DTNA placed all units on hold at the plants and began a thorough inspection of the fastener hardware in the high voltage junction box joints. DTNA also initiated a review of torque values on the fasteners for vehicles at its facility. At the same time, DTNA reviewed its records and identified a field report submitted in June 2023 involving a loss of motive power which now appeared to be potentially related to the same issue.

On or around December 07, 2023, DTNA received the final report on torque values for units onsite at the plants which indicated the presence of additional vehicles with under torqued fasteners in the high voltage junction box. On December 07, 2023, DTNA decided to initiate a safety recall for this issue. DTNA is aware of two field reports involving the same failure mode as the condition described above. Although the risk of arcing exists, DTNA is not aware of any occurrence of thermal propagation related to this issue.

 


2 Affected Products

Vehicle

MAKEMODELYEAR
THOMAS BUILT BUSESSAF-T-LINER C2 JOULEY2023-2024

 


4 Associated Documents

Recall Acknowledgement

RCAK-23V846-6154.pdf 645.575KB

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Defect Notice 573 Report

RCLRPT-23V846-6765.PDF 214.468KB

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Recall 573 Report – December 21, 2023

RCLRPT-23V846-7800.PDF 213.798KB

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Amended Chronology Report

RMISC-23V846-2769.pdf 63.428KB

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