51-1727 – Independent Suspension May Detach – 2023-2024 Forest River No Boundaries (NOBO), RPOD, & IBEX Trailers

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January 19, 2024 NHTSA CAMPAIGN NUMBER: 24V029000

Independent Suspension May Detach

A detached independent suspension can increase the risk of a crash.

 

NHTSA Campaign Number: 24V029

Manufacturer Forest RivereBay, Inc.

Components SUSPENSION

Potential Number of Units Affected 1,911

 

Summary

Forest RivereBay, Inc. (Forest RivereBay) is recalling certain 2023-2024 No Boundaries (NOBO), RPOD, and IBEX trailers. The fasteners for the independent suspension may loosen, allowing the independent suspension to detach.

 

Remedy

Dealers will inspect the fasteners and replace or secure them as necessary, free of charge. Owner notification letters are expected to be mailed February 28, 2024. Owners may contact Forest RivereBay Customer Service at 1-574-642-1612. Forest RivereBay’s number for this recall is 51-1727.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


RECALL 24V029 / 2024-020 REMEDY INSTRUCTIONS

Make(s): MANY, SEE BELOW
Model(s): MANY, SEE BELOW
Model Year(s): MANY, SEE BELOW
Repair Code: RC-006-09-00-004478
Allotted Time: 1.00 HRS. PER AXLE
Inspection Code: N/A
Allotted Time: N/A
Concern:
The fasteners that attach the independent suspension to the chassis may not be adequately torqued.
Photo(s) Required: NO
Prior Authorization Required: NO
Part(s) Kit Number: F100508476
Part(s) Return: NO

 

Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.

 

CERTAIN 2023 IBEX: BXT10LHG & BXT19RBM
CERTAIN 2023 – 2024 IBEX: BXT10LHRK, BXT19MBH, BXT19MSB, BXT19QBH, BXT19QBS, BXT19QTH, BXT20BHS, BXT20MDS\,
BXT23RLDS & BXT24MTH
CERTAIN 2023 – 2024 NOBO: NBT10.6, NBT10.7, NBT16.1, NBT16.6, NBT19.1, NBT19.2, NBT19.3, NBT19.5, NBT19.6, NBT19.8, NBT20.3 & NBT20.4
CERTAIN 2023 R. POD: RPT171 & RPT190
CERTAIN 2023 – 2024 R. POD: RPT153, RPT180, RPT192, RPT193, RPT196, RPT201, RPT202 & RPT203

 

STEP 1: LOCATE THE SIX NUTS AND BOLTS THAT ATTACH THE INDEPENDENT SUSPENSION TO THE CHASSIS;

  • 3 NUTS AND BOLTS PER SIDE, PER AXLE;
  • MAY HAVE TO REMOVE FOAM SEALANT TO GAIN ACCESS TO THE NUTS AND BOLTS AS NEEDED;
  • IF ANY OF THE FASTENERS (BOLTS/NUTS) ARE MISSING, CONTACT THE PLANT TO HAVE REPLACEMENTS SENT;
    • F100508476 IS THE PART NUMBER FOR THE NUT AND BOLT TO ORDER AS NEEDED;

 

STEP 2: ENSURE THE BOLT IS PROPERLY SEATED, IF NOT, SEAT THE BOLT HEAD

  • DO NOT USE THE NUT TO “PULL” THE BOLT INTO THE CHASSIS;

 

STEP 3: TORQUE THE NUTS TO 100 FT.-LBS.;

 

STEP 4: RE-FOAM/SEAL THE AREA AS NEEDED;

 

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Chronology :

On December 11, 2023, the manufacturing plant received a single customer complaint that indicated the fasteners that attach the independent suspension to the chassis, were loose and/or missing. The manufacturing plant had the vehicle transported via flatbed trailer back to the manufacturing plant.

On January 9, 2024, the vehicle arrived at the manufacturing plant. The manufacturing plant had the independent suspension supplier inspect the vehicle where it was determined that the vehicles’ independent suspension fasteners were not torqued.

On January 10, 2024, the manufacturing plant began inspecting their holding yard of vehicles ready to ship and found additional vehicles that had fasteners that had not been torqued.

On January 16, 2024, the manufacturing plant was still inspecting vehicles in the holding yard and torquing as needed. The same day, the manufacturing plant contacted Forest RivereBay’s Office of Corporate Compliance (“OCC”) to report the concern.

On January 17, 2024, OCC and the manufacturing plant met to discuss the concern. OCC opened a research item.

On January 19, 2024, OCC presented the concern to Forest Rivers Corporate Recall Committee, which voted to recall. A stop sale notice is being issued immediately.

A2
On January 31, 2024, the manufacturing plant notified OCC that a clerical error occurred when the manufacturing plant communicated the starting serial number for the scope to OCC. This resulted in the wrong starting serial number to be used to begin the scope.

On February 2, 2024, OCC expanded the recall to include all vehicles that resulted in the findings of the original starting serial number. This amendment revises the scope from 1,911 vehicles to 2,315 vehicles affected in the United States.

 


6 Affected Products

Vehicles

MAKEMODELYEAR
FOREST RIVEReBayIBEX2023-2024
FOREST RIVEReBayNO BOUNDARIES2023-2024
FOREST RIVEReBayR-POD2023-2024

 


7 Associated Documents

Recall 573 Report – 1/24/2024

RCLRPT-24V029-8693.PDF 215.757KB

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Manufacturer Notices(to Dealers,etc)

RCMN-24V029-5117.pdf 203.739KB

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Remedy Instructions and TSB

RCRIT-24V029-7497.pdf 129.476KB

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Defect Notice 573 Report

RCLRPT-24V029-5575.PDF 215.713KB

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Recall Acknowledgement

RCAK-24V029-4189.pdf 652.232KB

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STOP SALE NOTICE

RMISC-24V029-5872.pdf 146.023KB

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Recall 573 Report – 2/2/2024

RCLRPT-24V029-8588.PDF 215.913KB

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For the Latest and Most recent Recall Information Visit the link below…

 


 

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