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March 15, 2024 NHTSA CAMPAIGN NUMBER: 24V202000
Improperly Tightened Nut May Cause Electrical Arc
A loose nut can cause electrical arcing or overheating, increasing the risk of a fire.
NHTSA Campaign Number: 24V202000
Manufacturer Forest River
, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 43
Summary
Forest River, Inc. (Forest River) is recalling certain 2023-2024 Dynamax Isata motorhomes. The nut on the backside of the main 12V disconnect may have been improperly tightened.
Remedy
Dealers will replace the 12V disconnect, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Forest River Customer Service at 1-574-264-3474. Forest River’s number for this recall is 55-1751.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
RECALL 24V202 / 2024-172 REMEDY INSTRUCTIONS
Make(s): ISATA
Model(s): MANY, SEE BELOW
Model Year(s): 2023 – 2025
Concern:
The nut on the backside of the Main 12V Disconnect may have been inconsistently tightened.
Turn off LP Gas at LPG Tank(s). Place vehicle in (P) Park and engage the Parking Brake. Disconnect the vehiclesโ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2023 โ 2025: ISC24FWSFXM, ISC24FWSFXM, ISC24FWSFXMCD & ISC24FWSFXMCD
USE A 12V METER TO ENSURE POWER IS COMPLETELY OFF AT THE LUGS TURN OFF THE SOLAR DISCONNECT
STEP 1: LOCATE THE MAIN 12V SERVICE DISCONNECT (FIGURE 1);
- REMOVE AND DISCARD THE FASTENERS, THEY WILL BE TO LONG TO REUSE;
STEP 2: REMOVE THE 12V CABLES HOOKED TO THE STUD(S) ON THE DISCONNECT;
STEP 3: INSTALL THE NEW DISCONNECT;
- FASTEN THE NEW 12V SERVICE DISCONNECT TO IN PLACE OF THE OLD DISCONNECT WITH #8 X 1/2″ WOOD SCREWS (4);
- PLACE THE CABLE THAT WAS ON THE LEFT STUD OF THE OLD DISCONNECT ON THE LEFT STUD OF THE NEW DISCONNECT;
- PLACE THE OTHER LARGE CABLE AND SMALL CABLE THAT WERE REMOVED FROM THE RIGHT STUD OF THE OLD DISCONNECT ON THE RIGHT STUD OF THE NEW DISCONNECT;
- ORIENTATE THE CABLES AS SHOWN IN FIGURE 2;
STEP 4: TIGHTEN THE LUG NUTS TO 80 INCH LBS.;
STEP 5: SNAP COVER ONTO THE BASE;
STEP 6: TEST FOR PROPER FUNCTIONALITY;
STEP 7: CLAIM REPAIR CODE.
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March 2024
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent in accordance with the requirements of the United Statesโ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2023-2024 Dynamax Isata Class C Motorhome Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT?
The nut on the backside of the Main 12V Disconnect may have been inconsistently tightened. If the nut is loose on the stud of the disconnect, the wires may arc and overheat.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the nut is loose on the stud of the disconnect, the wires may arc and overheat. This condition may lead to a fire and property damage.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The remedy will include replacing the 12V disconnect. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .50 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Dynamax
Forest River, Inc
Attn: Warranty Manager
2745 Northland Dr
Elkhart, IN 46514
Chronology :
On March 12, 2024, Forest River’s Office of Corporate Compliance (“OCC”) was notified by the manufacturing plant of a concern they discovered with the 12V Main Disconnect Switch nut potentially being loose in certain applications. OCC opened a research item.
On March 15, 2024, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| DYNAMAX | ISATA | 2023-2024 |
9 Associated Documents
STOP SALE NOTICE March 15, 2024
RMISC-24V202-5372.pdf 190.624KB
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Recall Acknowledgement
RCAK-24V202-8334.pdf 645.919KB
Recall 573 Report
RCLRPT-24V202-9064.PDF 214.181KB
Defect Notice 573 Report
RCLRPT-24V202-9609.PDF 214.181KB
Remedy Instructions and TSB
RCRIT-24V202-5913.pdf 405.206KB
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Manufacturer Notices(to Dealers,etc)
RCMN-24V202-5420.pdf 204.735KB
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Recall 573 Report – 3/27/2024
RCLRPT-24V202-4191.PDF 214.234KB
ISSUED Owner Notification Letter(Part 577)
RCONL-24V202-2520.pdf 242.299KB
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Recall Quarterly Report #1, 2024-1
RCLQRT-24V202-9305.PDF 211.27KB
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SEOCONTENT-START
STOP SALE NOTICE
Page 1 of 1
March 15, 2024
Pursuant to USC49CFR ยง577.13 โ Notification to Dealerships and Distributors โ Paragraph B
โIt is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.โ
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Pursuant to Federal Motor Vehicle Safety Act; 49 CFR Part 573.11; this notice shall serve as a formal
SAFETY RECALL – STOP SALE NOTIFICATION.
2023-2025 DYNAMAX ISATA CLASS C MOTORHOMES
Forest River has decided that a safety defect exists in certain 2023-2025 Dynamax Isata ISC24FWSFXM and ISC24FWSFXMCD Class C Recreational Vehicles. Forest River is recalling the defective model(s) to ensure the safety of our future retail consumers and your dealership. Forest River is issuing a Stop Sale Notice effective immediately.
Please access your Home Page on Dealer Connect to verify if your Dealership has units in stock that are subject to this recall. Enter the Service Campaign number referenced above in the โCampaign Searchโ field, and click on the โCampaign ID Numberโ. Next, select โMY VINSโ. Not all Dealers have units in stock that are affected by this recall.
DEFECT/NONCOMPLIANCE:
The nut on the backside of the Main 12V Disconnect may have been inconsistently tightened. If the nut is loose on the stud of the disconnect, the wires may arc and overheat.
EVALUATION OF RISK:
If the nut is loose on the stud of the disconnect, the wires may arc and overheat. This condition may lead to a fire and property damage.
SERVICE PROCEDURE:
The remedy is under development. Another notice will be sent when it is available.
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 264-3474
SERVICE CAMPAIGN: 001087
FR ID: 55-1751
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-202
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Forest River, Inc. MAR 15, 2024 NHTSA Recall No. : 24V-202 Manufacturer Recall No. : 55-1751
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 43 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Forest River Inc. Dynamax Isata Class C Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : All models since inception may have the loose nut on the 12V Main Disconnect.
2023 ISC24FWSFXM ISATA 1
2024 ISC24FWSFXM ISATA 42
Grand Total 43 Production Dates : JUN 24, 2022 – FEB 28, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The nut on the backside of the Main 12V Disconnect may have been inconsistently tightened. If the nut is loose on the stud of the disconnect, the wires may arc and overheat. FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the nut is loose on the stud of the disconnect, the wires may arc and
overheat. This condition may lead to a fire and property damage.
Description of the Cause : Manufacturing Error Identification of Any Warning
that can Occur : An operator may experience intermittent 12V power loss within the living quarters of the coach. Part 573 Safety Recall Report 24V-202 Page 2 Involved Components : Component Name 1 : Main 12V Disconnect
Component Description : Main 12V Disconnect – Not a component failure, this is an installation issue Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On March 12, 2024, Forest River’s Office of Corporate Compliance (“OCC”) was notified by the manufacturing plant of a concern they discovered with the 12V Main Disconnect Switch nut potentially being loose in certain applications. OCC opened a research item. On March 15, 2024, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall. The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 24V-202
Page 3
The information contained in this report was submitted pursuant to 49 CFR ยง573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center must perform the remedy. The nut on the stud of the disconnect will be tightened.
What is the Forest River Customer Service Phone Number? (574) 264-3474 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Dynamax
Forest River, Inc.
Attn: WARRANTY MANAGER
2745 Northland Dr.
Elkhart, IN 46514
How Remedy Component Differs from Recalled Component :
Affected Component โ Main 12V Disconnect Replacement Component – N/A The nut on the stud for the disconnect will now be tightened properly. Identify How/When Recall Condition was Corrected in Production : The week of March 13, 2024, the manufacturing plant inspected their yard and remedied any vehicle that had a 12V Main Disconnect which had a loose nut. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : APR 24, 2024 – APR 24, 2024
Planned Owner Notification Date : APR 24, 2024 – APR 24, 2024
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-202
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Forest River, Inc. MAR 15, 2024 NHTSA Recall No. : 24V-202 Manufacturer Recall No. : 55-1751
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 43 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Forest River Inc. Dynamax Isata Class C Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : All models since inception may have the loose nut on the 12V Main Disconnect.
2023 ISC24FWSFXM ISATA 1
2024 ISC24FWSFXM ISATA 42
Grand Total 43 Production Dates : JUN 24, 2022 – FEB 28, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The nut on the backside of the Main 12V Disconnect may have been inconsistently tightened. If the nut is loose on the stud of the disconnect, the wires may arc and overheat. FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the nut is loose on the stud of the disconnect, the wires may arc and
overheat. This condition may lead to a fire and property damage.
Description of the Cause : Manufacturing Error Identification of Any Warning
that can Occur : An operator may experience intermittent 12V power loss within the living quarters of the coach. Part 573 Safety Recall Report 24V-202 Page 2 Involved Components : Component Name 1 : Main 12V Disconnect
Component Description : Main 12V Disconnect – Not a component failure, this is an installation issue Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On March 12, 2024, Forest River’s Office of Corporate Compliance (“OCC”) was notified by the manufacturing plant of a concern they discovered with the 12V Main Disconnect Switch nut potentially being loose in certain applications. OCC opened a research item. On March 15, 2024, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall. The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 24V-202
Page 3
The information contained in this report was submitted pursuant to 49 CFR ยง573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center must perform the remedy. The nut on the stud of the disconnect will be tightened.
What is the Forest River Customer Service Phone Number? (574) 264-3474 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Dynamax
Forest River, Inc.
Attn: WARRANTY MANAGER
2745 Northland Dr.
Elkhart, IN 46514
How Remedy Component Differs from Recalled Component :
Affected Component โ Main 12V Disconnect Replacement Component – N/A The nut on the stud for the disconnect will now be tightened properly. Identify How/When Recall Condition was Corrected in Production : The week of March 13, 2024, the manufacturing plant inspected their yard and remedied any vehicle that had a 12V Main Disconnect which had a loose nut. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : APR 24, 2024 – APR 24, 2024
Planned Owner Notification Date : APR 24, 2024 – APR 24, 2024
* NR – Not Reported
**************************************************************************************************************
Page 1 of 2
RECALL 24V202 / 2024-172 REMEDY INSTRUCTIONS
Make(s): ISATA
Model(s): MANY, SEE BELOW
Model Year(s): 2023 – 2025
Concern:
The nut on the backside of the Main 12V
Disconnect may have been inconsistently
tightened.
Repair Code: RC-003-12-00-004523
Allotted Time: .50 HRS.
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: YES, POST REMEDY
Prior Authorization Required: YES
Part(s) Kit Number: F100550300
Part(s) Return: NO, FIELD DESTROY
Turn off LP Gas at LPG Tank(s). Place vehicle in (P) Park and engage the Parking Brake. Disconnect the vehiclesโ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2023 โ 2025: ISC24FWSFXM, ISC24FWSFXM, ISC24FWSFXMCD & ISC24FWSFXMCD
USE A 12V METER TO ENSURE POWER IS COMPLETELY OFF AT THE LUGS
TURN OFF THE SOLAR DISCONNECT
STEP 1: LOCATE THE MAIN 12V SERVICE DISCONNECT (FIGURE 1);
โข REMOVE AND DISCARD THE FASTENERS, THEY WILL BE TO LONG TO REUSE;
STEP 2: REMOVE THE 12V CABLES HOOKED TO THE STUD(S) ON THE DISCONNECT;
STEP 3: INSTALL THE NEW DISCONNECT;
โข FASTEN THE NEW 12V SERVICE DISCONNECT TO IN PLACE OF THE OLD DISCONNECT WITH #8 X 1/2″ WOOD SCREWS (4);
โข PLACE THE CABLE THAT WAS ON THE LEFT STUD OF THE OLD DISCONNECT ON THE LEFT STUD OF THE NEW DISCONNECT;
โข PLACE THE OTHER LARGE CABLE AND SMALL CABLE THAT WERE REMOVED FROM THE RIGHT STUD OF THE OLD DISCONNECT ON THE RIGHT STUD OF THE NEW DISCONNECT;
โข ORIENTATE THE CABLES AS SHOWN IN FIGURE 2;
STEP 4: TIGHTEN THE LUG NUTS TO 80 INCH LBS.;
STEP 5: SNAP COVER ONTO THE BASE;
STEP 6: TEST FOR PROPER FUNCTIONALITY;
STEP 7: CLAIM REPAIR CODE.
PHOTOS ON THE NEXT PAGE FOR REFERECE.
Page 2 of 2
RECALL 24V202 / 2024-172 REMEDY INSTRUCTIONS
Make(s): ISATA
Model(s): MANY, SEE BELOW
Model Year(s): 2023 – 2025
Concern:
The nut on the backside of the Main 12V
Disconnect may have been inconsistently
tightened.
Repair Code: RC-003-12-00-004523
Allotted Time: .50 HRS.
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: YES, POST REMEDY
Prior Authorization Required: YES
Part(s) Kit Number: F100550300
Part(s) Return: NO, FIELD DESTROY
FIGURE 1 FIGURE 2
ON LUG
OFF LUG
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Page 1 of 2
Corporate Compliance PO Box 30 Middlebury, In 46540
March 2024
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent in accordance with the requirements of the United Statesโ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2023-2024 Dynamax Isata Class C Motorhome Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT?
The nut on the backside of the Main 12V Disconnect may have been inconsistently tightened. If the nut is loose on the stud of the disconnect, the wires may arc and overheat.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the nut is loose on the stud of the disconnect, the wires may arc and overheat. This condition may lead to a fire and property damage.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The remedy will include replacing the 12V disconnect. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .50 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Dynamax
Forest River, Inc
Attn: Warranty Manager
2745 Northland Dr
Elkhart, IN 46514
NHTSA RECALL: 24V202
FOREST RIVER ID: 55-1751
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Page 2 of 2
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address of the current owner, please forward this letter to the new owner within 10 working days after the day on which the notice is received. You have received this letter because government regulations require that a notification be sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
EMAIL
Customer Service
(574) 262-3474
Dynamax-Service@forestriverinc.com
If after contacting your dealer and/or our customer care helpline, you have additional questions regarding this recall, you may contact:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 24V202
Sincerely,
Forest River Inc.
Office of Corporate Compliance
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IMPORTANT SAFETY RECALL
Page 1 of 2
March 2024
Pursuant to USC49CFR ยง577.13 โ Notification to Dealerships and Distributors โ Paragraph B
โIt is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.โ
โForest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a safety defect exists in certain 2023-2025 Dynamax Isata Class C Motorhome Recreational Vehicles. Forest River is recalling the defective model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN is referenced in the attached document(s).
The designated Date range of production is 6/24/2022 through 02/28/2024.
DEFECT/NONCOMPLIANCE:
The nut on the backside of the Main 12V Disconnect may have been inconsistently tightened. If the nut is loose on the stud of the disconnect, the wires may arc and overheat.
EVALUATION OF RISK:
If the nut is loose on the stud of the disconnect, the wires may arc and overheat. This condition may lead to a fire and property damage.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect
PARTS KIT NUMBER:
F100550300
DEALER REPAIR CODES: Dealer Connect
Pictures are required for the remedy after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
24V202
2024-172
RC-003-12-00-004523
PERFORM REMEDY
0.50 HRS
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
EMAIL
Customer Service
(574) 262-3474
Dynamax-Service@forestriverinc.com
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
PO Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V202
CANADA RECALL: 2024-172
FR ID: 55-1751
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IMPORTANT SAFETY RECALL
Page 2 of 2
The Recall shall be considered the utmost priority to remedy the 2023-2025 Dynamax Isata Class C Motorhomes in question. The retail consumer shall not be charged any amount of monies for remedy to their 2023-2025 Dynamax Isata Class C Motorhomes listed under this Recall.
If your dealership has already performed the remedy to 2023-2025 Dynamax Isata Class C Motorhomes, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2023-2025 Dynamax Isata Class C Motorhomes in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-202
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Forest River, Inc. MAR 27, 2024 NHTSA Recall No. : 24V-202 Manufacturer Recall No. : 55-1751
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 43 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Forest River Inc. Dynamax Isata Class C Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : All models since inception may have the loose nut on the 12V Main Disconnect.
2023 ISC24FWSFXM ISATA 1
2024 ISC24FWSFXM ISATA 42
Grand Total 43 Production Dates : JUN 24, 2022 – FEB 28, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The nut on the backside of the Main 12V Disconnect may have been inconsistently tightened. If the nut is loose on the stud of the disconnect, the wires may arc and overheat. FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the nut is loose on the stud of the disconnect, the wires may arc and
overheat. This condition may lead to a fire and property damage.
Description of the Cause : Manufacturing Error Identification of Any Warning
that can Occur : An operator may experience intermittent 12V power loss within the living quarters of the coach. Part 573 Safety Recall Report 24V-202 Page 2 Involved Components : Component Name 1 : Main 12V Disconnect
Component Description : Main 12V Disconnect – Not a component failure, this is an installation issue Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On March 12, 2024, Forest River’s Office of Corporate Compliance (“OCC”) was notified by the manufacturing plant of a concern they discovered with the 12V Main Disconnect Switch nut potentially being loose in certain applications. OCC opened a research item. On March 15, 2024, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall.
On March 27, 2024, Forest River’s Office of Corporate Compliance (“OCC”) filed an amendment to this recall to reflect the change in remedy. The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 24V-202
Page 3
The information contained in this report was submitted pursuant to 49 CFR ยง573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center must perform the remedy. The 12V disconnect will be replaced.
What is the Forest River Customer Service Phone Number? (574) 264-3474 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Dynamax
Forest River, Inc.
Attn: WARRANTY MANAGER
2745 Northland Dr.
Elkhart, IN 46514
How Remedy Component Differs from Recalled Component :
Affected Component โ Main 12V Disconnect
A-1 – Replacement Component โ Main 12V Disconnect A-1 The main 12V disconnect is being replaced and properly tightened. Identify How/When Recall Condition was Corrected in Production : The week of March 13, 2024, the manufacturing plant inspected their yard and remedied any vehicle that had a 12V Main Disconnect which had a loose nut. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : APR 24, 2024 – APR 24, 2024
Planned Owner Notification Date : APR 24, 2024 – APR 24, 2024
* NR – Not Reported
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SEOCONTENT-END
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