FL802 – DetroitTM Axle Steering Arm / Tie Rod Arm Capscrew Inspection – 2017-2019 Freightliner, Freightliner Custom Chassis & Western Star

NHTSA Campaign Number: 18V913
Manufacturer Daimler Trucks North America LLC
Components STEERING, SUSPENSION
Potential Number of Units Affected 501

 

Steering and Tie Rod Arm Bolts may be Loose

Loose tie rod arm bolts may lead to separation of the tie rod arm and disconnect of the front wheels of the vehicle, resulting in a loss of vehicle control, increasing the risk of a crash.

 

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

 

Remedy

DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA’s number for this recall is FL-802.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Daimler Trucks North America Recalls

 

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Daimler Trucks North America LLC

February 2019
18R7 (FL802)
NHTSA #18V-913 (Non-School Buses)
#18V-914 (School Buses)

 

IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s)

 

Subject: Detroit^TM Axle Steering Arm / Tie Rod Arm Capscrew Inspection

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Detroit Diesel Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Freightliner 108SDM, 114SD,122SD, 4700, 4900, Business Class M2, and Cascadia model vehicles; Freightliner Custom Chassis, MT45, MT55, S2G, S2RV, XBS, XCL, XCM, XCR, and XCS chassis; and Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, and Saf-T-Liner EFX model school buses manufactured February 10, 2017, through July 21, 2018, with certain Detroit Axles.

On certain vehicles, the steering and tie rod arm bolts that join the steering and tie rod arm to the knuckle may not have accurate torque specification data. Without verification of torque data on the steering and tie rod arm bolts, it is unclear if the bolts were torqued to specification. Under torqued bolts may lead to a separation of the tie rod and disconnect the front wheels of the vehicle.  A disconnect of the front wheels can reduce the ability to steer the vehicle, which could increase the risk of a crash.

Axles will be inspected for correct torque and repaired if necessary.

Please contact an authorized Detroit Diesel Authorized Repair Facility to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at

https://demanddetroit.com/find-a-dealer/. The Recall will take approximately six hours and will be performed at no charge to you.

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days.         

If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by a Detroit Authorized Repair Facility.

The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show:

• The name and address of the person who paid for the repair.
• The Vehicle Identification Number (VIN) of the vehicle that was repaired.
• What problem occurred, what repair was done, when the repair was done.
• Who repaired the vehicle.
• The total cost of the repair expense that is being claimed.
• Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).

Reimbursement will be made by check from your Detroit Diesel dealer. Please speak with your Detroit Diesel authorized dealer concerning this matter.

If you have questions about this Recall, please contact the Detroit Diesel Customer Support Center, 13400 Outer Drive West, Detroit, MI 48239, or call (800) 445-1980 (Eastern Standard Time). Detroit Diesel’s Customer Support Center is open 24 Hours / 7 Days a Week. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

DETROIT DIESEL WARRANTY CAMPAIGNS DEPARTMENT
Enclosure

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February 2019
D18R7 (FL802)
NHTSA #18V-913 (Non-School Buses)
#18V-914 (School Buses)
Transport Canada #18-719 (Non-School Buses)
#18-720 (School Buses)

https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V913-6904.pdf

 

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Février 2019
18R7 (FL802)
NHTSA n° 18V-913 (non autobus scolaires)
N° 18V-914 (autobus scolaires)
Transports Canada n° 18-719 (non autobus scolaires)
N° 18-720 (autobus scolaires)

https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V913-8271.pdf

 

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February 2019
18R7 (FL802)
NHTSA #18V-913 (Non-School Buses)
#18V-914 (School Buses)

https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V913-4843.pdf

 

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REF #: ICI19-002
Effective: 01/24/2019
Release: 01/18/2019
SUBJECT: D18M7 – Replaced by Recall D18R7 (FL802)

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V913-1692.pdf

 

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Defect Information Report

December 19, 2018

https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V913-3038.pdf

 

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Recall Acknowledgement

February 20, 2019

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V913-8209.pdf

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V913&docType=RCL

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