R19-002 – Emergency Hatch Glass Lid Replacement – 2018 New Flyer XDE60 & XD40, 2018-2019 XN40, & 2019 XE60 Heavy Duty Urban Transit Buses

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February 15, 2019 NHTSA CAMPAIGN NUMBER: 19V100000

Rooftop Glass Panel May Shatter

If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.

 

NHTSA Campaign Number: 19V100

Manufacturer New FlyereBay of America Inc.

Components VISIBILITY

Potential Number of Units Affected 172

 

Summary

New FlyereBay Industries Ltd. (New FlyereBay) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.

 

Remedy

New FlyereBay has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New FlyereBay customer service at 1-204-224-6706. New FlyereBay’s number for this recall is R19-002.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 



5 Affected Products

Vehicles

NEW FLYEReBayXD402018
NEW FLYEReBayXDE602018
NEW FLYEReBayXE602019
NEW FLYEReBayXN402018-2019

 


9 Associated Documents

Remedy Instructions and TSB

RCRIT-19V100-8421.PDF 1104.921KB

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Recall Acknowledgement

RCAK-19V100-7001.pdf 245.72KB

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Defect Notice 573 Report

RCLRPT-19V100-8179.PDF 216.522KB

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Owner Notification Letter(Part 577)

RCONL-19V100-2825.pdf 225.379KB

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Recall Quarterly Report #1, 2019-1

RCLQRT-19V100-7776.PDF 211.136KB

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Remedy Instructions and TSB

RCRIT-19V100-6611.pdf 927.606KB

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Recall 573 Report- Amendment 1

RCLRPT-19V100-8421.PDF 216.55KB

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Recall Quarterly Report #2, 2019-2

RCLQRT-19V100-6985.PDF 211.232KB

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Recall Quarterly Report #3, 2019-3

RCLQRT-19V100-1224.PDF 211.314KB

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