March 5, 2019

Parking Brake May Not Engage

Without the parking brake being engaged, the vehicle may unintentionally move, especially when parked on an incline, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V175

Manufacturer Entegra Coach

Components PARKING BRAKE

Potential Number of Units Affected 23

 

Summary

Entegra Coach (Entegra) is recalling certain 2019 Esteem motorhomes. The parking brake cable ends may be too small, allowing the cable to disconnect, preventing the emergency brake from engaging.

 

Remedy

Entegra has notified owners, and dealers will replace the parking brake cable, free of charge. The recall began March 15, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra’s number for this recall is 9903428.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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Park Brake Cable

Bulletin Type:	Safety Recall	Publication Date:	2019
Recall #(s):	Jayco 19V-174 Entegra 19V-175	Make(s):	Jayco/Entegra
Job Code(s):	9903428	Model(s):	Greyhawk Redhawk Esteem
Flat Rate(s):	1 hour	Model Year(s):	2019

  REQUIRES PARTS KIT

Incident:	Park Brake extension cable can slip out of the retainer clips causing park brake failure.
Affected Units:	2019 Greyhawk K1 MF0116-0126  MV0310-0317, 0320-0322, 0325-0328, 0331 MX0201-0210   MZ0179-0186 2019 Redhawk K1 XF0099-0102, 0106, 0108 2019 Esteem K1 BF8062, 8063, 8066, 8068  BV8165-8166  BX8119-8124
Parts Kit:	Parts Kit #: 19V-174
	Parts Kit Contents: 1  – brake cable 2  – brake cable retainers
Misc. Tools & Supplies:	2 pairs of 7″ vice grip pliers Gloves Safety glasses
Parts Return Information:	Not applicable

  REPAIR INSTRUCTIONS FIG 1 Brake cable runs along the frame rail on driver side (circled area). FIG 2 Rear cable clip is located forward of the rear wheels and near a ground cable connection to the frame. FIG 3 Front cable clip is located rearward of the front wheels and just behind a bracket on the frame rail. FIG 4 Clamp a pair of vice grips on the rear cable retainer as shown in this photo. FIG 5 Clamp a second pair of vice grips next to the first pair as shown here. FIG 6 Pull the vice grip pliers in the directions shown by the arrows to spread open the cable retainer. Pulling them in opposite directions will allow the cables to fall out of the retainer. The retainer will not be re-used.   FIG 7 Rear retainer after being spread apart showing rear cable being removed. FIG 8:

• Spread the front retainer using the same procedure outlined in Fig 6.
• Pull both cables out of the old retainer.
• Remove the old extension cable and discard it along with the old retainers.

FIG 9 & 10:   FIG 11:

• Route the new extension cable from the kit, through the cable holder which is welded to the frame Make sure the cable end with the white tape (circled) is toward the front of the vehicle.
• The white tape is for inspection purposes. If you look under the front of the vehicle the white tape is easily spotted and identifies the unit as having had the repair.

  FIG 12:

• At the front of the vehicle insert the front brake cable into a new retainer from the kit.
• Insert the replacement extension cable from the kit into the same retainer as the front brake cable.
• The end with the white tape should be inserted in this retainer.

  FIG 13:

• Inserting the new cable into the rear retainer may require the help of a second person as the cable fits very tight.
• The second person pulls the front brake cable (toward the rear of the vehicle) to get enough slack in the cable for the person at the rear to put both cables in the rear retainer.

FIG 14:

• Cables now must be seated into the retainers.
• Grab the rear brake cable just behind the rear retainer, and FIRMLY pull the cable out towards the driver side of the vehicle about a foot or so (in direction of the arrow). This will seat the cable ends into the retainers.
• Release the cable to its normal position and inspect the cable ends in the retainers.
• The cable ends should not be loose in the retainers but be held firmly in place.

  TESTING THE PARKING BRAKE:   Proper operation and function of the park brake must now be validated. These validation steps are part of the Recall Remedy and must be performed.

• First: Validate the park brake operation by pulling the park brake to engage it and then pressing the release and pushing it back to the stowed position. Do this several times and insure the Instrument Panel shows the park brake is set. Observe the force required to operate the parking brake. Force required cannot exceed 125 pounds for a hand- operated system

 

• Secondly: Validate the park brake engagement can hold the vehicle.
  • Engage the parking brake. o With your foot on the brake pedal, start the vehicle, move the gear shift to the Drive position.
  • Slowly release pressure from the brake pedal to see if park brake functions properly (holds the vehicle stationary).
    • If the park brake does not prevent the vehicle from moving STOP!
    • Return vehicle to park position, shut off the engine and remove the keys from the ignition.
    • Re-inspect park brake cable routing, retention clips and cable tension.
    • Contact Jayco Customer Service if park brake continues to function improperly and/or if further guidance is required.

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Safety Recall: Jayco 19V-174   

Entegra 19V-175

March 2019

 

IMPORTANT SAFETY RECALL

 

This Notice Applies to Your Recreational Vehicle:     

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect which relates to motor vehicle safety exits in certain Model Year 2019 Jayco Greyhawk, Redhawk and Entegra Esteem Class C motorhomes.   

Reason for this recall	The parking brake cable may slide through the retaining brackets when the park brake is engaged, causing park brake failure.  Failure may not be immediate, but fail after several engagements. If the park brake does not engage, the vehicle may not stay stationary as required on an incline.  This could result in personal injury and /or property damage.
Recall Remedy	An authorized Jayco Dealer will remove and replace the parking brake cable free of charge.  The Recall Remedy will take approximately 1 hour.
What we need you to do	Please contact a Jayco Authorized Dealer as soon as possible to schedule an appointment to have this remedy completed.   Use caution when engaging the park brake prior to completion of the recall remedy.

 

If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-517-9137 If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-3274236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.  Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We certainly regret this inconvenience; however, your safety is our most important priority.

 

Sincerely,
Jayco Motorized

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Safety Recall: Jayco 19V-174

Entegra 19V-175

March 2019      

     

IMPORTANT SAFETY RECALL

 

Dear Valued Dealer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect which relates to motor vehicle safety exits in certain Model Year 2019 Jayco Greyhawk, Redhawk and Entegra Esteem Class C motorhomes.

Reason for this recall	The parking brake cable may slide through the retaining brackets when the park brake is engaged, causing park brake failure.  Failure may not be immediate, but fail after several engagements. If the park brake does not engage, the vehicle may not stay stationary as required on an incline.  This could result in personal injury and /or property damage.
Recall Remedy	Remove and replace the parking brake cable.
All pertinent information regarding this recall is available under the Service and Parts Tab of our Website.  If you need further assistance, please Contact Customer Service at 800-517-9137.
What we need you to do	Our records show the following unit is affected by this recall and is currently part of the inventory at your Dealership.  The Recall Remedy must be completed on this unit prior to customer delivery.

 

VIN

 

Federal law requires that all units in your inventory be repaired prior to delivery to a customer. If you have sold a unit recently that you have received a stock recall notice on, please contact the owner immediately to advise of the recall.   In addition, please register the unit by submitting the Warranty Registration.

 

We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.

 

Sincerely,
Jayco Motorized

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1 Affected Product

Vehicle

ENTEGRA

ESTEEM

2019

 

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7 Associated Documents

Defect Notice 573 Report

RCLRPT-19V175-9698.PDF 212.818KB

 

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Remedy Instructions and TSB

RCRIT-19V175-5301.pdf 891.277KB

 

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Recall Acknowledgement

RCAK-19V175-2293.pdf 245.621KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V175-2328.pdf 50.917KB

 

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Miscellaneous Document – 19V-174 175 ORDER FORM

RMISC-19V175-6219.pdf 135.245KB

 

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Recall Quarterly Report #1, 2019-1

RCLQRT-19V175-4719.PDF 211.121KB

 

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Manufacturer Notices(to Dealers,etc) – 194V-174 175 Dlr Ltr

RCMN-19V175-7944.pdf 187.468KB

 

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Recall Quarterly Report #2, 2019-2

RCLQRT-19V175-5941.PDF 211.217KB

 

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Recall Quarterly Report #3, 2019-3

RCLQRT-19V175-8303.PDF 211.302KB

 

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Recall Quarterly Report #4, 2019-4

RCLQRT-19V175-5524.PDF 211.402KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V175&docType=RCL

 

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