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April 11, 2019
Side Curtain Air Bags may not Deploy/FMVSS 226
If the side air bags do not deploy as intended in a roll over crash, it can increase the risk of injury.
NHTSA Campaign Number: 19V296
Manufacturer Karma
Automotive LLC
Components AIR BAGS
Potential Number of Units Affected 231
Summary
Karma Automotive (Karma) is recalling certain 2018 Karma Revero vehicles. In the event of a roll over crash, the side curtain/head protection air bags may not deploy as intended due to a rollover sensor system that is not enabled. The system also lacks an instrument cluster warning light and a description of the system in the owner’s manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, “Ejection Mitigation.”
Remedy
Karma will notify owners, and dealers will replace the existing Airbag Control Unit (ACU) with a rollover enabled ACU and the owners manual will be updated with the description of the system, free of charge. The recall began July 1, 2019. Owners may contact Karma customer service at 1-855-288-6109. Karma’s number for this recall is RC-19-84-01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
MODEL: 2018 Karma Revero
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
PRIORITY: Revero vehicles in the attached list (PP. 3~4)
APPLICABILITY: 2018 Karma Revero
MARKET REGIONS: United States and Canada
PURPOSE: This document highlights the removal of the Airbag Control Unit (ACU) Assembly and installation of the new provided part.
This document supersedes any and all previous documents in workshop manuals, wiring diagrams, training documents, parts catalog, labor operations, etc. While the method of repair is approved as indicated, performing and verifying the repair is proper is the responsibility of the technician.
Safety Recall Notice (Remedy)
2018 Model Year Karma Revero – Airbag Control Unit
Important Information Enclosed
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
Have a camera available and ready. Capture images of the removed airbag control module assembly, and the new airbag control module assembly, prior to installation.These images showing both serial numbers (clearly and readable) must be attached to the recall warranty claim,the TSS case, and retained with repair order documentation, as well. This is needed for the NHTSA and Transport Canada recall records.
MANDATORY STOP SALE AND DELIVERY
RECALL CAMPAIGN RC-19-84-01
SIDE-CURTAIN AIRBAG DEPLOYMENT IN THE EVENT OF A ROLLOVER ROLLOVER
Date: April 11, 2019
To: All Dealers (All Markets)
From: Karma Automotive LLC (Karma)
Subject: Non-Compliance Recall Campaign RC-19-84-01 – Side-curtain airbag deployment in the event of a Rollover
MODEL: MY 2018 Karma Revero vehicles manufactured on or after September 1, 2017 (U.S.A.) and on or after September 1, 2018 (Canada) are affected by this recall.
Effective immediately and until further notice, these MY 2018 Revero vehicles are on mandatory stop-sale hold.
DO NOT sell, or offer for sale or lease, any vehicle included in this hold.
STOP SALE INFORMATION
Karma Automotive LLC (Karma) has identified a noncompliance with a Federal Motor Vehicle Safety Standard (FMVSS/CMVSS 226) with respect to side-curtain airbag deployment in the event of a rollover.
Karma is conducting a Voluntary Non-Compliance Recall Campaign effective April, 11, 2019 on MY 2018 Karma Revero vehicles manufactured on or after September 1, 2017 (U.S.A.) and on or after September 1, 2018 (Canada). Check for any affected vehicles in inventory.
A repair solution is under development. Additional information will be provided as soon as it becomes available.
Karma Automotive LLC
NOTICE OF SAFETY RECALL
NONCOMPLIANCE RECALL 19V-XXX SIDE-CURTAIN
AIRBAG DEPLOYMENT IN THE EVENT OF A ROLLOVER
Date: April 11, 2019
To: Karma Dealer Principal, General Manager, Sales Manager, Service Manager, Parts Manager, and Warranty Administrator (All Markets)
From: Karma Aftersales Department
Subject: Notification of Noncompliance Recall Campaign RC-19-84-01 – Side-curtain airbags deployment in the event of a rollover
Karma Automotive LLC (Karma) has identified a noncompliance with a Federal Motor Vehicle Safety Standard with respect to side-curtain airbag deployment in the event of a rollover. Specifically, FMVSS/CMVSS 226 requires that vehicles employ ejection mitigation countermeasures. If a side-curtain airbag is the chosen countermeasure in the event of a rollover, the vehicle must have a rollover sensor system to deploy the countermeasure, along with a readiness indicator and a description of the system in the vehicle’s owner manual or other written information provided to the consumer. Affected MY 2018 Karma Revero vehicles do not meet these requirements because, although employing a side-curtain airbag for ejection mitigation, the rollover sensor system is not enabled. Thus, the vehicles operate without a system to monitor the readiness of and deploy the countermeasure or a telltale to indicate faults with the system in the event of a rollover. MY 2018 Karma Revero owner manuals also lack a description of the system or telltale.
Without an enabled rollover sensor, the vehicle will not be able to detect the rollover condition, and thus would not trigger the side-curtain airbag countermeasure, thus increasing the risk of injury to vehicle occupants.
As a result, Karma is conducting a Voluntary Non-Compliance Recall Campaign effective April, 11, 2019 on MY 2018 Karma Revero vehicles manufactured on or after September 1, 2017 (U.S.A) and on or after September 1, 2018 (Canada).
The current proposed remedy is to replace the existing Airbag Control Unit (ACU) with a rollover enabled ACU. The remedy will also include the addition of an indicator to monitor the readiness of this system, as well as an update of the owner manual or the provision of written information describing the readiness indicator, the systems it monitors, the location and purpose of the telltale, and what action to take should the telltale illuminate. Karma currently estimates that the remedy will be available in July 2019.
On or before April 30, 2019, vehicle owners will be notified with an interim notification recall letter. The interim recall letter will state that until a remedy is made available, Karma recommends that all vehicle occupants fasten their safety belts before driving and keep them fastened for the duration of their travel.
After the remedy is made available to dealers, a second notification letter will be sent to the owners asking them to bring their vehicles to dealers for the remedy to be performed.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
If you have any questions or require additional assistance, please contact Karma Warranty. As always, any press inquiries should be directed to Karma Public Relations.
Karma Aftersales Department
IMPORTANT SAFETY RECALL
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <VIN>
NHTSA Campaign Number: 19V-296
Subject: Non-Compliance Recall Campaign RC-19-84-01 – Side-curtain Airbags deployment in the event of a Rollover (Certain 2018 Model Year Karma Revero)
Dear Karma Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety
Act. Karma Automotive LLC (Karma) has decided that certain 2018 model year Karma Revero vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 226, “Ejection Mitigation.” Our records show that you are the owner of a vehicle affected by this action.
What is the issue?
In the course of routine testing, it was determined that the rollover sensor in certain 2018 MY Karma Revero vehicles had not been enabled and as a result will not detect a rollover condition, and therefore may not deploy the side-curtain airbag as intended. If the air bags do not deploy properly in a crash, it can increase the risk of injury. Karma also determined related non-compliances with respect to the readiness indicator light and owner manual/consumer information requirements.
What will we do?
The Airbag Control Unit, which contains the rollover sensor and readiness indicator sensor, will be replaced for free. Karma will also provide an update of the owner manual or other supplemental written information describing the readiness indicator, the systems it monitors, the location and purpose of the instrument cluster warning light, and what action to take should the warning light illuminate. Karma currently anticipates that these remedies will be available in July 2019. Once available, the process of replacing the Airbag Control Unit will take approximately two (2) hours.
What should you do?
As always, Karma recommends that all vehicle occupants fasten their safety belts before driving and keep them fastened for the duration of the travel.
Please contact your Karma authorized service provider without delay to schedule this recall repair. For your convenience, you can also visit www.karmaautomotive.com and click on the “Locator” link to locate a dealer near you and schedule this service.
Lease vehicles and address changes
If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Can we assist you further?
If your Karma authorized service provider fails to assist you in any way, please contact Karma Client Services by calling Toll Free at 1-855-288-6109 from 8 AM to 5 PM Pacific Time, Monday through Friday or via email at clientservices@karmaautomotive.com
Checking your vehicle for open Recalls and Service Campaigns
To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit the Recall/Service Campaign Lookup tool at www.karmaautomotive.com/campaigns and enter your Vehicle Identification Number (VIN). If you are still unable to have the repair performed without charge, or within a reasonable amount of time, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the tollfree Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov
We apologize for any inconvenience this matter may cause; however, we are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Sincerely,
Karma Client Services
SEOCONTENT-START
Page 1 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
PURPOSE: This document highlights the removal of the Airbag Control Unit (ACU) Assembly and
installation of the new provided part.
This document supersedes any and all previous documents in workshop manuals, wiring diagrams,
training documents, parts catalog, labor operations, etc. While the method of repair is approved as
indicated, performing and verifying the repair is proper is the responsibility of the technician.
PRIORITY: Revero vehicles in the attached list (PP. 3~4)
APPLICABILITY: 2018 Karma Revero
MARKET REGIONS: United States and Canada
Safety Recall Notice (Remedy)
2018 Model Year Karma Revero – Airbag Control Unit
Important Information Enclosed
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by
this notification under a sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an
applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle
safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles
in their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
Have a camera available and ready. Capture images of the removed airbag control module assembly,
and the new airbag control module assembly, prior to installation.These images showing both serial numbers
(clearly and readable) must be attached to the recall warranty claim,the TSS case, and retained with
repair order documentation, as well. This is needed for the NHTSA and Transport Canada recall records.
Page 2 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
TOOLS REQUIRED: All component removal MUST be performed using hand tools.
Camera or image capturing device such
as a camera equipped mobile phone
T30 torx bit 7mm socket 1/4” Extension
Pick Tools Trim Removal Tools
Torque Wrench
Page 3 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
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50GK41SA8JA000108 50GK41SA9JA000148 50GK41SA6JA000186 50GK41SA6JA000219
Page 4 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
50GK41SA2JA000220 50GK41SA5JA000258 50GK41SA6JA000298 50GK4LSA4JAA00007
50GK41SA4JA000221 50GK41SA7JA000259 50GK41SA8JA000299 50GK4LSA6JAA00008
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50GK41SA1JA000225 50GK41SA7JA000262 50GK41SA6JA000303 50GK4LSA8JAA00012
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Page 5 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
1. Remove solar panel fuse (#10) from the fuse
block, as shown in Figure 1.
2. Perform the 12-Volt disconnect procedure
(Fig. 2).
NOTICE!
Prior to performing the 12-volt disconnect
procedure, make sure to record the radio
presets.
3. Remove the triangular trim pieces from the left
and right sides of the center console, as shown in
Figure 3.
Fig. 3
Fig. 2
Left Side Right Side
CAUTION!
To prevent damage to the dash trim pieces,
use only non-marring, plastic, trim removal
tools.
Fig. 1
FWD
FWD
Page 6 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
4. Remove the jewel trim piece from the dash, as
shown in Figure 4.
6. Remove the jewel trim piece from the center
console, as shown in Figure 6. NOTE: Place the
center console jewel trim piece in a safe place.
5. Carefully remove three (3) connectors from the
back of the dash jewel trim piece (Fig. 5). NOTE:
Place the dash jewel trim piece in a safe place.
To prevent damage to the finish of the jewel
piece, or the dash, use only non-marring,
plastic, trim removal tools.
Fig. 4
Fig. 5
FWD
CAUTION!
To prevent damage to the finish of the jewel
trim pieces, or the console, use only non
-marring, plastic, trim removal tools.
Fig. 6
CAUTION!
Page 7 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
7. Remove two (2) Torx-head screws from the
rear-most mounting location of the center console,
as shown in Figure 7.
8. Open the center console storage compartment
lid (Fig. 8).
9. Use a pick-tool to carefully remove two (2)
felt-trimmed covers from the leading edge of the
center console storage compartment, as shown in
Figure 9.
Fig. 9
Fig. 8
Fig. 7
FWD
FWD
Page 8 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
10. Remove two (2) Torx-head screws from
the leading edge of the center console storage
compartment, as shown in Figure 10.
11. Remove two (2) Hex-bolts securing the center
console to the dashboard, as shown in Figure 11.
12. Remove two (2) Hex-bolts securing the
center console to the dashboard above the Touch
Panel Inteface (TPI), as shown in Figure 12.
Fig. 12
Fig. 10
FWD
Left Side Right Side
Fig. 11
TPI
Page 9 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
13. Apply pressure to the right side of the center
console and pull up in order to release the mounting
clip, as shown in Figure 13.
Fig. 13
14. Grasp the center console with both hands
and carefully pull it away from the dashboard, as
shown in Figure 14.
15. Carefully disconnect all connectors at the back
of the Touch Panel Interface (TPI), as shown in
Figure 15.
Fig. 14
Fig. 15
FWD
Page 10 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
16. Carefully disconnect all the connectors at the
trailing edge of the center console, as shown in
Figure 16.
17. Carefully lift and place the center console on
its side. Undo any clips securing the harnesses
to the bottom of the center console, as shown in
Figure 17.
18. Carefully move all TPI harnesses away from
the Airbag Control Unit (ACU), as shown in Figure
18.
Fig. 17
Fig. 18
FWD
Fig. 16
FWD
Page 11 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
19. Remove four (4) Torx-head screws from the
ACU (Fig. 19).
20. Gently pull the Airbag Control Unit (ACU) away
from the mounting location on the battery tunnel,
as shown in Figure 20.
21. Carefully disconnect two (2) connectors from
the back of the ACU, as shown in Figure 21.
Fig. 20
Fig. 21
Fig. 19
Page 12 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
22. Use a camera to take a clear photograph of Fig. 22
the serial number on the label for the original ACU,
as well as the label on the replacement ACU (Fig.
22).
NOTE:
• These images MUST be attached to the
warranty claim, the TSS case, and retained
with the repair order.
• The serial number for the part being removed,
and the serial number for the part being
installed, MUST be recorded and included with
the TSS case.
23. Original Airbag Control Units (ACU), being Fig. 23
returned to Karma for disposal, MUST have the
word “RECALL” written on them for identification
purposes, as shown in Figure 23.
24. Destroy the original Airbag Control Unit (ACU)
by drilling through the body of the ACU, as shown
in Figure 24. NOTE: Do NOT drill through the
serial number on the Airbag Control Unit (ACU).
25. Prior to shipping the original ACU to Karma
for disposal, please send an email to parts@
karmaautomotive.com to request a return shipping
label.
ALL original Airbag Control Units (ACU)
MUST be returned to Karma for proper
disposal.
NOTICE!
Serial Number
Fig. 24
Page 13 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
26. Install the replacement Airbag Control Unit
(ACU) (P/N C131190101004), by reversing the
removal steps (Fig. 25).
Tightening Torque: 8Nm ( ± 1.2Nm)
CAUTION!
To avoid inadvertent airbag system
deployment, Do NOT reconnect the 12V
system until the ACU is firmly secured in
place on the mounting location.
28. Re-connect the 12V disconnect and install
Fuse #10 back into the fuse block.
Fig. 25
27. Reinstall all removed components by reversing
the order of removal.
After tightening each screw to specification,
mark each screw using a paint marker.
NOTICE!
Page 14 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Fig. 26
Fig. 27
29. Use KarmaSync to scan for DTCs and verify Fig. 25
that fault code B1100 is present in the system (Fig.
25).
30. After checking for DTCs, return to the
homescreen and click on Service Procedures
(Fig. 26).
31. Next, click on Enable ASM Normal Mode
(Fig. 27).
Page 15 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
32. Once in the system Enable ASM Normal Mode
screen, click on Enable Normal Mode (Fig. 28).
33. If the process is succesful, the system will
report “Enabling Normal Mode was Successful”
(Fig. 29). NOTE: If the operation fails, please
update the TSS case with the details and wait
for instructions.
34. Clear all DTCs from the system. Then, read
DTCs once again to verify B1100 is no longer
present in the system.
Fig. 28
Fig. 29
Page 16 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
35. Fill out and adhere the recall campaign
completion label (Fig. 30) to the passenger side
shock tower, as shown in Figure 31. This will
serve as a clear indication that the recall has
been performed and is REQUIRED to ensure
compliance with the Airbag Control Unit (ACU)
Safety Recall Campaign.
Fig. 30
Fig. 31
FWD
36. Prior to shipping back the original ACU to
Karma for disposal, please send an email to
parts@karmaautomotive.com to request a return
shipping label.
Clean the shock tower area, thoroughly, to
promote proper campaign completion label
adhesion.
NOTICE!
All Original Airbag Control Units (ACU) MUST
be returned to Karma for proper disposal.
NOTICE!
37. Perform Electronic Parking Brake (EPB)
Calibration Procedure.
Page 17 of 17 Published: June 2019
Safety Recall Campaign
RC-19-84-01
MODEL: 2018 Karma Revero DATE: June 2019
Released- June 2019
TITLE: Remedy, Replacement Airbag Control Unit (ACU)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
PARTS REQUIRED:
PART NUMBER Description Quantity
C131190101004 Airbag Control Unit (ACU) 1
SHOP SUPPLIES:
Description
N/A
SPECIAL TOOLS:
Description
N/A
CAUSAL PART:
PART NUMBER Description
C131190101003 Airbag Control Unit (ACU)
LABOR CODES:
CODE Description TIME DEFECT CODE
RC-00-00-08 Airbag Module Replacement 2.0 84-25-01-17
SUBLET:
CODE Description AMOUNT
N/A
1 Affected Product
Vehicle
| KARMA | REVERO | 2018 |
11 Associated Documents
Remedy Instructions and TSB
RCRIT-19V296-1889.pdf 6331.649KB
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Miscellaneous Document – MANDATORY STOP SALE AND DELIVERY RECALL CAMPAIGN RC-19-84-01
RMISC-19V296-9551.pdf 252.307KB
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Manufacturer Notices(to Dealers,etc) – Notification of Noncompliance Recall Campaign RC-19-84-01 – Side-curtain airbags deployment in the event of a rollover
RCMN-19V296-6272.pdf 263.121KB
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Recall 573 Report – AMENDMENT 1
RCLRPT-19V296-6848.PDF 216.805KB
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Recall Acknowledgement
RCAK-19V296-2380.pdf 286.235KB
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Recall 573 Report – AMENDMENT 2
RCLRPT-19V296-8349.PDF 217.064KB
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Non-Compliance Notice 573 Report/FMVSS 226
RCLRPT-19V296-6873.PDF 216.757KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V296-9024.pdf 283.114KB
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ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V296-2876.pdf 283.262KB
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Recall Quarterly Report #2, 2019-4
RCLQRT-19V296-1047.PDF 211.244KB
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Recall Quarterly Report #1, 2019-3
RCLQRT-19V296-1691.PDF 211.147KB
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Latest Recalls Documents
NHTSA ID Number: 10161631
Manufacturer Communication Number: RC-19-84-01
Summary
This document highlights the removal of the Airbag Control Unit (ACU) Assembly and installation of the new provided part.
RC-19-84-01
DATE: June 2019
Released- June 2019
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