9903432 – Blower Motor Circuit May Overheat – 2019 Entegra Vision & Emblem Motorhomes

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April 2, 2019 NHTSA CAMPAIGN NUMBER: 19V265000

Blower Motor Circuit May Overheat

If the wiring in the circuit overheats, it can increase the risk of fire.

 

NHTSA Campaign Number: 19V265

Manufacturer Entegra Coach

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 516

 

Summary

Entegra Coach (Entegra) is recalling certain 2019 Entegra Vision and Emblem motorhomes built on a FordeBay F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.

 

Remedy

Entegra has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra’s number for this recall is 9903432.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


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Blower Motor Fuse Replacementย ย 
Bulletin Type: Safety Recall Publication Date: April 2019
Bulletin #(s): JaycoeBay 19V-265 2019-166 Entegra 19V-270 2019-167 Make(s): JaycoeBay / Entegra
Job Code(s): 9903432 Model(s): Precept / Alante Precept Prestige Vision / Emblem
Flat Rate(s): .3 hour Model Year(s): 2014-2019
  PARTS KIT REQUIRED
Incident: Inadequate overcurrent protection to dash blower motor.
Affected Units: Please reference listing on last page of Instructionsย 
Parts Kit: Parts Kit #:ย  19V-265/270
Parts Kit Contents: 1 – Fuse 25A Maxi 1 – Labelย 
Misc. Tools & Supplies: Isopropyl alcohol and clean rag
  REPAIR INSTRUCTIONS   FIG 1:
  • Open the engine compartment door on the front of the vehicle.
  • Fuse box mounted to the firewall (arrow). FIG 2:
  • Open the fuse box by disengaging the locking tab in the lower right front corner of the box (arrow).
  FIG 3:
  • 40 Amp red fuse. (4th fuse from the right side).
  • This is fuse position #23 as indicated on the fuse box lid (arrow and dashed box in Figure 4).
  • Remove the 40A fuse in position #23.
  • Save the 40A fuse as a spare as there are other 40A fuses in the box.
FIG 4:
  • Fuse box lid showing fuse position #23 (arrow).
  FIG 5:
  • Install the 25A Maxi fuse from the kit in place of the 40A fuse in position #23 in fuse box (arrow and dashed box).
FIG 6:
  • Clean the area where the label will go using isopropyl alcohol and clean rag. Let dry 30 seconds.
  • Place the label (from the kit) in the location shown (arrow).
  • Do not place the label where it will cover up any of the other fuse location callouts.
  Close the fuse box and engine compartment door.   Validation of the repair: Make sure the blower motor and HVAC system operates properly after the fuse change.   Perform a visual inspection to make sure the wiring from the fuse panel (fuse position #23) to the blower motor looks acceptable with no signs of excessive heat (discoloration) or arcing at connectors.   If there are signs of possible damage contact JaycoeBay Customer Service.

IMPORTANT SAFETY RECALL

 

Safety Recall: Entegra 19V-265 2019-166
JaycoeBay 19V-270 2019-167

April 2019

 

This Notice Applies to Your Recreational Vehicle ยซvinยป

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
JaycoeBay has decided that a defect which relates to motor vehicle safety, exits in certain Model Year 2014-2019 Precept, 2016-2019 Alante, 2019 Precept Prestige, Vision and Emblem Class A Motorhomes.

Reason
for this
There is inadequate overcurrent protection in the electrical circuit of the dash blower motor. In certain circumstances, the circuit wiring could over heat and cause permanent damage and increase the risk of a fire
Recall
Remedy
Place a 25amp fuse in the FordeBay F53 Power Distribution Box (position 23), place a label noting โ€œFUSE POSTION 23 MAX SIZE 25AMPโ€ into the fuse panel cover and inspect circuit wiring for possbile damage pior to the recall repair.
What we
need you to
do
Please contact an authorized Dealer as soon as possible to schedule an appointment to have this remedy completed free of charge. The recall remedy will take approxiamtly thirty minutes.

 

If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-517-9137. If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

We certainly regret this inconvenience; however, your safety is our most important priority.

Sincerely,

JaycoeBay Motorized and Entegra Coach


Safety Recall: JaycoeBay 19V-270  2019-167
Entegra 19V-265  2019-166
April 2019

 

IMPORTANT SAFETY RECALL

 

Dear Valued Dealer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

JaycoeBay has decided that a defect which relates to motor vehicle safety, exits in certain Model Year 2014-2019 Precept, 2016-2019 Alante, 2019 Precept Prestige, Vision and Emblem Class A Motorhomes.

Reason for this recallThere is inadequate overcurrent protection in the electrical circuit of the dash blower motor.  In certain circumstances, the circuit wiring could over heat and cause permanent damage and increase the risk of a fire
Recall RemedyPlace a 25amp fuse in the FordeBay F53 Power Distribution Box (position 23), place a label noting โ€œFUSE POSTION 23 MAX SIZE 25AMPโ€ into the fuse panel cover and inspect circuit wiring for possbile damage pior to the recall repair.
All pertinent information regarding this recall is available under the Service and Parts Tab of our Website.  If you need further assistance, please Contact Customer Service at 800-517-9137.
What we need you to doOur records show the following unit is affected by this recall and is currently part of the inventory at your Dealership.  The Recall Remedy must be completed on this unit prior to retail delivery.

 

VIN

 

Federal law requires that all units in your inventory be repaired prior to delivery to a customer. If you have sold a unit recently that you have received a stock recall notice on, please contact the owner immediately to advise of the recall.   In addition, please register the unit by submitting the Warranty Registration.

 

We certainly regret this inconvenience; however, our Customersโ€™ safety is our most important priority.

 

Sincerely,

JaycoeBay Motorized and Entegra Coach


2 Affected Products

Vehicles

ENTEGRAEMBLEM2019
ENTEGRAVISION2019

 


9 Associated Documents

Recall Acknowledgement

RCAK-19V265-4124.pdf 245.649KB

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Manufacturer Notices(to Dealers,etc)- 19V-265 Dlr ltr

RCMN-19V265-0923.pdf 188.008KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V265-7190.pdf 159.52KB

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Defect Notice 573 Report

RCLRPT-19V265-2336.PDF 212.929KB

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Miscellaneous Document – 19V-265 Order Form

RMISC-19V265-0792.pdf 152.205KB

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Remedy Instructions and TSB

RCRIT-19V265-6915.pdf 723.993KB

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V265-1710.PDF 211.125KB

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V265-3326.PDF 211.224KB

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V265-2190.PDF 211.307KB

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