WiFiRanger Power Supply May Overheat – 2018-2019 Newmar Motorhomes

March 29, 2019 NHTSA CAMPAIGN NUMBER: 19V257000

WiFiRanger Power Supply May Overheat

An overheated power supply can increase the risk of a fire.

 

NHTSA Campaign Number: 19V257

Manufacturer Newmar Corporation

Components EQUIPMENT

Potential Number of Units Affected 476

 

Summary

Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.

 

Remedy

Newmar has notified owners, and dealers will replace the power supply, free of charge. The recall began April 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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14 Affected Products

Vehicles

NEWMAR	BAY STAR	2018-2019
NEWMAR	BAY STAR SPORT	2018
NEWMAR	CANYON STAR	2018
NEWMAR	DUTCH STAR	2018
NEWMAR	ESSEX	2018-2019
NEWMAR	KING AIRE	2018
NEWMAR	LONDON AIRE	2018
NEWMAR	MOUNTAIN AIRE	2018
NEWMAR	NEW AIRE	2018-2019
NEWMAR	VENTANA	2018
NEWMAR	VENTANA LE	2018

 

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4 Associated Documents

Recall Acknowledgement

RCAK-19V257-2743.pdf 245.709KB

 

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V257-2006.PDF 211.126KB

 

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V257-2100.PDF 211.223KB

 

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V257-0488.PDF 211.305KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V257&docType=RCL

 

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NHTSA ID Number: 10161600

Manufacturer Communication Number: 19V 257

Summary

Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes with the WiFi Ranger option and a specific power supply.

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RSB 542
NHTSA #19V 257

Apr. 18, 2019

TC #2019-163 RECALL SERVICE BULLETIN

 

AFFECTED MODELS

2018 :: Bay Star Sport, Bay Star, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, King Aire.

 

DESCRIPTION

Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes with the WiFi Ranger option and a specific power supply.

 

ISSUE

Safety Risk: If the power source overheats, it may increase the risk of injury and/or property damage.

 

CORRECTIVE ACTION

Newmar will notify owners by mail, instructing them to take the motorhome to a dealer to replace the WiFi Ranger power supply.

 

UNITS AFFECTED

Refer to the attached population list for specific coach and VIN numbers.

 

REPAIR PROCEDURE

The remedy consists of replacing the defective power source with a new power supply. Follow the attached instructions to inspect and/or replace the affected power supply.

 

CUSTOMER ACTION

Contact the Newmar service department at 1-800-731-8300.  An associate will assist you in making an appointment to have this repair completed by an authorized Newmar Service Facility.

 

DEALER ACTION

Contact your Service Account Manager to obtain authorization and order part #143651.

FLAT RATE CODE: 19V 257

LABOR TIME: .3 hr. for inspection and replacement.

 

NOTE

Some coaches may already have the new power supply installed. Please verify the coach contains the affected power supply prior to calling for authorization and parts.

IMPORTANT: Please read this bulletin in its entirety prior to beginning any diagnosis or repairs.

 

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RSB 542
Apr. 18, 2019

https://www.nhtsa.gov/recalls?nhtsaId=10161600

https://static.nhtsa.gov/odi/tsbs/2019/MC-10161600-0001.pdf

 

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Last update on 2025-04-16 / Affiliate links / Images from Amazon Product Advertising API

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