19KWB – Automated Manual Transmissions with Urge-to-Move and with Single Park Brake on Tandem Axles – 2018-2020 PACCAR T680 & T880

April 5, 2019 NHTSA CAMPAIGN NUMBER: 19V275000

Cold Temperature may result in Parking Brake Delay

Unexpected vehicle movement may increase the risk of a crash or injury.

 

NHTSA Campaign Number: 19V275

Manufacturer PACCAR Incorporated

Components PARKING BRAKE

Potential Number of Units Affected 1,837

 

Summary

PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 T680 and T880 tandem axle vehicles equipped with a parking brake on a single axle and certain models of automated manual transmissions. During cold temperatures, the signal from the park brake pressure switch to the transmission controller may be delayed possibly resulting in the vehicle moving unexpectedly.

 

Remedy

The remedy for this recall is still under development. The recall is expected to begin June 3, 2019. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR’s number for this recall is 19KWB.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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Federal Recall Information

No. 1BKW 19KWB

Automated Manual Transmissions with Urge-to-Move and with Single Park Brake on Tandem Axles

8/12/2019

Title	KW 19KWB: Automated Manual Transmissions with Urge-to-Move and with Single Park Brake on Tandem Axles
Search Words
Bulletin No.	19KWB
What’s New Abstract	SSafety Recall-Parts are now available-In cold weather conditions, vehicles with certain automated transmissions and park brake configuration may move without warning when the park brake is set, service brakes released, and transmission is left in gear, increasing the risk of a crash or injury.
Supplier
Description	1BKW 19KWB: Automated Manual Transmissions with Urge-to-Move and with Single Park Brake on Tandem Axles
Release Date
Introduction	In cold weather conditions the signal from the park brake pressure switch to the transmission controller (notifying the transmission to shift to neutral) may be delayed. On vehicles equipped with tandem axles having a single axle equipped with park brakes and certain models of automated manual transmissions, it is possible for the signal delay to result in vehicle movement without warning when the park brake is set, service brakes released and transmission is left in gear.
Situation	1,837 chassis (1,837 U.S. and  0 Canada) T680 and T880 built from 05/03/2017 through 02/27/2019 equipped with tandem axles having a single axle equipped with park brakes and certain models of automated manual transmissions.
Resolution	Service all chassis affected that enter your dealership, even if the customer has no issue with the chassis. Review the attached chassis list for your dealer code and schedule your customer(s) for service if their chassis is on the list. If you are not using Service Management to start repair orders, review DWWC or SIR for “Complete” next to the “19KWB” campaign code prior to performing this repair. Follow the procedures below to replace the park brake switch.
It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or noncompliance has been corrected.
Warranty	There is no time or mileage limit for this recall. Kenworth will pay for parts at dealer net plus applicable mark-up and labor: 3 hours labor to replace the park brake switch. Use Quick Claim Code 19KWB. File an additional claim for extraordinary circumstances. A quick claim for standard labor must be filed first. Take-Off Parts Disposition: Destroy take-off parts 30 days after claim is paid CLAIM CODING Failure Location: 013-010-197 Work Accomplished: 35 Failure Type:   705 Responsibility Code: 01 SRT Code: 013-161 0.2 hrs. R& R park brake switch Campaign Code: 19KWB  SRT Code: 013-161 0.2 hrs. Park brake pressure switch/transducer – R&R – Claim Type: C
Parts	Parts are available from PACCAR Parts. Quantity Part Number Description 1 Q27-1038 Park brake switch
Labor
Procedure	The park brake switch is located behind the gauge pod and HVAC controller. 1. Chock the wheels and turn off the Park Brake to prevent air pressure from being present in the park brake hose. 2. Remove the B-Panel. NOTE The B-panel trim is one continuous part that spans from the instrument cluster to the passenger side glovebox. Start prying the trim piece from the lower left corner of the trim piece to reduce damage to the trim piece. 3. Remove the HVAC control from its dash mount. It does not need to be disconnected. 4. Remove the Gauge pod from its dash mount. It does not need to be disconnected. 5. Locate the switch labeled Park Brake. 6. Disconnect the park brake switch connector. 7. Remove the park brake switch from the air fitting. 8. Install the new switch in reverse order of removal.
Shipping
Freight
Contact
Attachments	Dealer\Chassis List

 

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August 5, 2019

IMPORTANT SAFETY RECALL

Remedy Now Available

Subject: Safety Recall 19KWB: T680/T880 Automated Manual Transmissions with Urge-to-Move and Single Park Brake on Tandem Axles

NHTSA Recall number 19V275 EXPIRATION DATE:  NONE

This notice applies to your vehicle; VIN:

 

Dear Kenworth Customer,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Kenworth Truck Company has decided that a defect, which relates to motor vehicle safety, exists in certain model year 2018-2020 T680 and T880 vehicles manufactured from 05/03/2017 through 02/27/2019, equipped with a single park brake on tandem axles and certain models of automated manual transmissions. In cold weather conditions, the park brake signal to the transmission controller may be delayed. It is possible for the signal delay to result in vehicle movement without warning when the park brake is set, the service brakes are released, and the transmission is left in gear.

The problem is…	The park brake pressure switch may send a delayed signal to the transmission controller in cold weather conditions.
What your dealer will do…	Dealers will replace the park brake pressure switch.
What you must do …	Contact your Kenworth Dealer to schedule an appointment for repair.

 

Kenworth has initiated a recall to remedy the defect. Please contact your Kenworth dealer. To find your Kenworth dealer, please visit Dealer Locator at www.Kenworth.com. This repair may take up to 1.0 hour of labor, depending on vehicle configuration and dealer scheduling. This repair will be performed at no charge to you.

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Receipts for parts and/or labor are required for consideration of reimbursement.

If you require further information about this recall, reimbursement of a pre-notification remedy associated with this recall, or experience any difficulty in making arrangements for this repair, please contact Kenworth Customer Service. Provide your name, your dealer’s city and state, your phone number, your email address (optional), the last 8 digits of your VIN, the recall number, and your question, using one of the following:

Email: Kenworth.Campaigns@paccar.com with the bulletin number in the subject line or

Mail: Kenworth Truck Company, P.O. Box 1000, Kirkland, WA 98083-1000, Attn: Customer Service Department or

Phone: 425-828-5888

If you conclude that Kenworth Truck Company has not enabled you to remedy this defect in reasonable time and without charge, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner if you know their name.

We regret any inconvenience that this work may cause you and appreciate your cooperation in this matter.

 

Thank you,

 

Gordon Clark

Director of After Sales

Kenworth Truck Company

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6 Affected Products

Vehicles

KENWORTH	T680	2018-2020
KENWORTH	T880	2018-2020

 

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9 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-19V275-6014.pdf 106.08KB

 

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Defect Notice 573 Report

RCLRPT-19V275-7196.PDF 214.017KB

 

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Recall Acknowledgement

RCAK-19V275-2397.pdf 245.902KB

 

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Interim Owner Notification Letter(Part 577)

RIONL-19V275-7043.pdf 490.04KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V275-9267.pdf 208.882KB

 

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Owner Notification Letter(Part 577)

RCONL-19V275-6146.pdf 205.608KB

 

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Recall 573 Report- Amendment 1

RCLRPT-19V275-7997.PDF 214.12KB

 

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Recall Quarterly Report #2, 2019-4

RCLQRT-19V275-4943.PDF 211.249KB

 

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Recall Quarterly Report #1, 2019-3

RCLQRT-19V275-6526.PDF 211.145KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V275&docType=RCL

 

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