Spare Tire Bracket/Carrier May Detach from Trailer – 2018-2020 Airstream International, Sport, Flying Cloud, Classic, Tommy Bahama, Globetrotter, & Nest Travel Trailers

April 29, 2019 NHTSA CAMPAIGN NUMBER: 19V334000

Spare Tire Bracket/Carrier May Detach from Trailer

If the spare tire and tire carrier become detached it can become a road hazard, increasing the risk of crash.

 

NHTSA Campaign Number: 19V334

Manufacturer Airstream, Inc.

Components TIRES, EQUIPMENT

Potential Number of Units Affected 1,848

 

Summary

Airstream, Inc. (Airstream) is recalling certain 2018-2020 International, Sport, Flying Cloud, Classic, Tommy Bahama, Globetrotter, and Nest travel trailers. The forward end of the spare tire carrier may contact the ground while the trailer is moving possibly resulting in the carrier and spare tire separating from the vehicle.

 

Remedy

Airstream will notify owners, and dealers will install corrected spare tire carrier brackets, free of charge. The recall is expected to begin June 28, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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IMPORTANT SAFETY RECALL

Airstream Travel Trailer
NHTSA Recall Number 19V-334
Transport Canada Recall Number 2019-268

 

Problem

The affected travel trailers covered in this recall have been identified as having a spare tire bracket that may have a defective weld. This could cause the bracket to break, which could result in the spare tire to become unsecured from the A-frame.

 

RANGE OF VEHICLES INVOLVED: Following are the two timeframes we have established along with the units involved in each:

Group 1 Release Date Range:

11/27/2017 – 2/16/2018 

034837 – 034848 – (Autocamp)

541011 – 544789 – (Classic, Flying Cloud, Globetrotter, International, Sport, Tommy Bahama) 720011 – 720215 – (Nest)

 

Group 2 Release Date Range:

2/4/2019 – 4/4/2019

034963 – 035003 (Autocamp)

547654 – 550355 – (Classic, Flying Cloud, Globetrotter, International, Sport, Tommy Bahama) 720344 – 720370 – (Nest)

 

WARRANTY REIMBURSEMENT:

A notice of this recall has been sent to affected retail owners. A copy of the Owner’s letter is included for your review. They may request that you complete the repair. If so, please follow the warranty reimbursement procedure. If the unit and/or units are in your inventory, or if you are requested to perform the repair for the retail customer, please complete the advised repair and send in a warranty claim referencing this recall number for reimbursement. The time allowed for repair is 0.50. Please contact the customer service department at 877-596-6111 ext. 7491 for parts.  

 

SERVICE ACTION:

Replace the defective spare tire bracket.

 

Process:

Technicians will need to lower the spare tire, remove the two bolts attaching the bracket to the frame and replace the bracket with a new one.

 

Equipment needed: 

5/16” socket or wrench

Spare tire bracket (Part # 450414-02)

 

Step 1: Start by releasing the spare tire. Locate the cotter pin on the pivot arm bracket and remove the pin

 

Step 2: Remove the pin from the bracket securing the pivot arm and lower the spare tire

 

Step 3: After you have the spare tire lowered, locate the 5/16” nuts on the back side of the spare tire bracket. Remove the nuts and the bolts and remove the existing spare tire bracket.

 

Step 4: Using the nuts and bolts removed, attach the new spare tire bracket (Part # 450414-02).

 

Note: If for some reason you need to replace the bolts or nuts you can order those through the parts department.

 

Bolts: Part # 345279-04 – 5/16”x 18, 1 IN

Nuts: Parts # 350147-31 – Nylon Lock 5/16-18

 

Step 5: Using the pivot arm, raise the spare tire, replace the pins.

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RECREATIONAL VEHICLE SAFETY RECALL NOTICESafety Recall: NHTSA 19V-334/Transport Canada 2019-268 Safety Advisory: June 17, 2019

 

IMPORTANT SAFETY RECALL 

This notice applies to your vehicle:  «VIN»

«Owner_name»
«Street»
«City», «State»  «Zip»

 

Dear «Owner_name»:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Airstream has decided that a compliance issue which relates to motor vehicle safety exists in certain 2019 Model Year Airstream Basecamp X units. As a result, Airstream is conducting a safety recall.

Reason for this recall	The affected travel trailers covered in this recall have been identified as having a spare tire bracket that may have a defective weld. This could cause the bracket to break, which could result in the spare tire carrier to become unsecured from the A-frame increasing the risk of a crash.
What we will do	Airstream will replace the bracket. This will be done at no cost to you the owner. The remedy should take approximately 30 minutes.
What we need you to do	You should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle.

 

If you have any questions concerning this recall or if you need any assistance, please contact the Airstream Customer Service Department by mail at Airstream, P.O. Box 629, Jackson Center, OH 45334-0629, or by phone at 937-596-6111 ext. 7491.

If you have had the appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from Airstream by contacting the Airstream Customer Service Department.

If after contacting Airstream Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY:  1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.

Thank you for your attention and cooperation in this matter.

 

Sincerely,
Airstream

 

Rick March
General Manager of Airstream Customer Support Group
cc:  National Highway Traffic Safety Administration (NHTSA)

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IMPORTANT SAFETY RECALL

Airstream Travel Trailers
NHTSA Recall #19V-334
Transport Canada Recall 2019-268

 

Date: 6/17/19

 

TO:  Airstream Dealer

 

PROBLEM:

The affected travel trailers covered in this recall have been identified as having a spare tire bracket that may have a defective weld. This could cause the bracket to break, which could result in the spare tire carrier to become unsecured from the A-frame.

 

RANGE OF VEHICLES INVOLVED:

Group 1 Release Date Range:

11/27/2017 – 2/16/2018

Group 1 Serial Number Range:   

034837 – 034848 – (Autocamp)

541011 – 544789 – (Classic, Flying Cloud, Globetrotter, International, Sport, Tommy Bahama)

720011 – 720215 – (Nest)

 

Group 2 Release Date Range: 

2/4/2019 – 4/4/2019

Group 2 Serial Number Range:

034963 – 035003 (Autocamp)

547654 – 550355 – (Classic, Flying Cloud, Globetrotter, International, Sport, Tommy Bahama) 720344 – 720370 – (Nest)

 

Note: Because our serial numbers do not run in a contiguous series, there will be trailers in the serial number range not affected by the recall.

 

Flat Rates:

The time allowed for this repair is 0.50hrs per trailer to replace the Certification Label and Tire Placard. Please use operation code TTSBR8370100 when submitting a claim for warranty reimbursement.

 

SERVICE ACTION:

Replace the defective spare tire bracket.

 

WARRANTY REIMBURSEMENT:

A notice of this recall has been sent to affected retail owners. A copy of the Owner’s letter is included for your review. They may request that you complete the repair. If the unit and/or units are in your inventor or if you are requested to perform the repair for the retail customer, please complete the advised repair and send in a warranty claim referencing this recall number for reimbursement.

Please contact the Airstream Warranty Department at 937-596-6111 Ext. 7491 to order the spare tire brackets for retailed units. These will be sent at no charge. For the stock units, the spare tire brackets will be sent to your dealership and will include a list of the serial numbers to be completed prior to retail.

 

Notice:

Per CFR § 577.13(b) – Notification to dealers and distributors. It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.

 

encl. – Owners Letter, Repair Procedure

 

Rick March
General Manager of Airstream Customer Service Group

Re:  NHTSA Recall No. 19V-334
Transport Canada Recall No. 2019-268

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21 Affected Products

Vehicles

AIRSTREAM	CLASSIC	2018-2020
AIRSTREAM	FLYING CLOUD	2018-2020
AIRSTREAM	GLOBETROTTER	2018-2020
AIRSTREAM	INTERNATIONAL	2018-2020
AIRSTREAM	NEST	2018-2020
AIRSTREAM	SPORT	2018-2020
AIRSTREAM	TOMMY BAHAMA	2018-2020

 

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10 Associated Documents

Recall 573 Report – Amendment 2

RCLRPT-19V334-9650.PDF 216.019KB

 

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Recall Acknowledgement

RCAK-19V334-3143.pdf 244.997KB

 

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Defect Notice 573 Report

RCLRPT-19V334-8369.PDF 212.446KB

 

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Recall 573 Report – Amendment 1

RCLRPT-19V334-1369.PDF 212.412KB

 

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Remedy Instructions and TSB

RCRIT-19V334-0618.pdf 1456.675KB

 

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Manufacturer Notices(to Dealers,etc) – Airstream Dealer Letter Spare Tire Bracket Recall 061719

RCMN-19V334-4150.pdf 156.169KB

 

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V334-3761.PDF 211.325KB

 

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V334-9123.PDF 211.134KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V334-1545.pdf 29.375KB

 

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V334-5050.PDF 211.237KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V334&docType=RCL

 

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API

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