Loose Wheel Lug Nuts – 2019 Thundercreek SLT 460, SLT 660, SLT 880, MTT 690, MTT 920, FST 750, FST 990, & EV 990 Trailers

May 13, 2019 NHTSA CAMPAIGN NUMBER: 19V364000

Loose Wheel Lug Nuts

A wheel separation can increase the risk of a crash.

 

NHTSA Campaign Number: 19V364

Manufacturer LDJ Manufacturing, Inc.

Components WHEELS

Potential Number of Units Affected 62

 

Summary

LDJ Manufacturing, Inc. (LDJ Manufacturing) is recalling certain 2019 Thundercreek SLT 460, SLT 660, SLT 880, MTT 690, MTT 920, FST 750, FST 990, and EV 990 trailers. The wheel lugs nuts may loosen, possibly resulting in a wheel separating from the trailer.

 

Remedy

LDJ Manufacturing has notified owners and dealers will ensure that the lug nuts are torqued to the correct specifications, free of charge. The recall began May 21, 2019. Owners may contact LDJ customer service at 1-641-620-4034.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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SERVICE BULLETIN

TCE-SB013 | May 2019

 

THUNDER CREEK EQUIPMENT

 

Subject: Wheel lug nuts

Model Numbers: All Thunder Creek trailers with aluminum rims produced since March 2019

Conditions Found: Lug nuts on tires with aluminum rims may loosen from the wheels.

Facts: After a short period of time, certain trailers may experience lug nuts loosening from the tire rim. Trailer owners should re-torque their lug nuts to prevent loose wheels, broken studs, and possible separation of wheels from the axle.

Solutions: Ensure wheels are torqued to the correct specifications.  Lug nuts should be tightened to 130 ft./lb. for aluminum rims and to 110 ft./lb. for steel rims. The suggested remedy is available immediately.

Repair: Check and retighten lug nuts, following the instructions below:

1. Only use fasteners matched to the cone angle of your wheel. Start all bolts or nuts by hand to prevent cross threading.
2. Tighten bolts or nuts in the sequence shown. 

3. Tighten the lug nuts in stages to 130 foot pounds for times with aluminum rims and to 110 foot pounds for tires with steel rims following the recommended sequence. Recheck the torque setting on the wheel until you confirm the lug nuts have fully seated to the tire rim.
4. Wheel nuts should be tightened before the first road use, after 100 miles of travel, and after each wheel removal. Check and re-tighten the lug nuts periodically.

Warranty: Warranty labor will be paid at 0.5 hours per trailer corrected.

Reminder: It is a violation of federal law to sell or resell products covered by a safety defect recall.  Dealers should ensure that lug nuts on trailers produced during this time frame are properly tightened prior to selling them to commercial users.

All service reimbursement claims must be emailed to ryanb@thundercreek.com.

 

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SERVICE BULLETIN

TCE-SB014 | October 1, 2019

 

THUNDER CREEK EQUIPMENT
ThunderCreek.com

 

SERVICE CONTACT
Ryan Baarda
1833 Highway 163 | Pella, IA 50219
P: 866.535.7667
F: 641.620.8302
E: ryanb@ldj-products.com

 

Subject: Wheel and Wheel Center Cap Replacement

 

Affected Products: Thunder Creek trailers with aluminum rims produced between March and May of 2019. If your trailer wheels meet both of the conditions listed below, then your trailer is affected by this service bulletin.

1. Aluminum rims (8 bolt only) with a model year of 2019.
2. The affected wheels are the brand “Sendel” (ST20). The valve stem (on affected products) is next to, or lined up with one of the holes on the wheel (not between two holes). See the pictures below.

 

Sendel (ST20)  Other Brand

Ⓐ Affected wheels are the brand “Sendel” and have a valve stem (circled) that is lined up with the wheel hole.

Ⓑ Other Brands have a valve stem (circled) that is between two wheel holes and are not included in this service bulletin.

If you have questions about whether or not your trailer is affected, send your VIN number (see below) and a picture of your wheels to Thunder Creek Equipment at this email address:  ryanb@ldj-products.com.

 

VIN location         VIN number tag

 

Issue Description: The wheel center caps on affected trailers could cause the wheels to come off the trailer.

 

Required Action: The wheels must immediately be removed and inspected. The inspection results will determine which of the two procedures below you need to follow:

 

1. If the lug nut bore holes are undamaged:

If the lug nut bore holes are undamaged and do not show any wear or threading problems, the wheels may be put back on the trailer and lug nuts re-tightened. However, the affected wheel cap should be immediately removed and cannot be used again. Since the wheel center caps are for appearances only, you may use the trailer after the wheels have been securely fastened, without the center cap. Tighten the lug nuts in stages, per the axle Owner’s Manual, to 130 ft./lbs. And, contact Thunder Creek Equipment to get new wheel center caps.

 

Use this torque pattern when tightening lug nuts:

2. If the lug nut bore holes or rims are damaged, show wear or threading problems:

The trailer cannot be used until the damaged wheels are replaced. Contact Thunder Creek Equipment for new wheels and new center caps. Install the new wheels and center caps before using the trailer.

Warranty: Warranty labor will be paid at 0.5 hours for center cap replacement and 1 hour for rim replacement.

Reminder: It is a violation of federal law to sell or resell products covered by a safety defect recall.  Dealers should ensure that center caps covered by this service bulletin are removed from wheels prior to selling to commercial users.

 

Parts will be sent UPS with a return label for sending back damaged parts. Please photograph and return all out of specification center caps and all damaged Sendel S20T aluminum rims. All service reimbursement claims including photos of out of specification center caps and damaged rims must be emailed to ryanb@thundercreek.com.

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Loose Wheel Lug Nuts: Draft Owner Letter

Safety Recall: Loose Wheel Lug Nuts

Vehicles Affected: SLT 750, MTT 750, FST 750, SLT 990, MTT 990, FST 990 purchased since March 2019

National Highway Traffic Safety Administration (NHTSA) Recall Number: 19V364

Dear Thundercreek Trailer Owner,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.  LDJ Manufacturing, Inc. has decided that a defect could exist which relates to motor vehicle safety exists in certain SLT 750, MTT 750, FST 750, SLT 990, MTT 990, and FST 990 trailers.

 

What is the concern?

A trailer maintenance concern has been identified with lug nuts loosening from aluminum rims on tires used on these trailers after a short period of time.  Some trailers have been experiencing loosening lug nuts with a risk of the wheels loosening which could cause the wheels to come off of these trailers. If repairs are not made, the issue can cause a crash without warning.  LDJ Manufacturing, Inc. recommends that owners not operate the trailer until the necessary repair has been performed.

 

What will LDJ Manufacturing, Inc. and your authorized LDJ Manufacturing, Inc. trailer dealer do?

LDJ Manufacturing, Inc. is carrying out a recall on the trailers mentioned above.  An authorized LDJ Manufacturing, Inc. trailer dealer will ensure that lug nuts on these wheels are torqued to the correct specifications.  There will be no charge for this repair under this program.

 

What should you do?

LDJ Manufacturing, Inc. will remedy the issue without charge to the owner of the trailer.  To have you trailer repaired, contact the dealer where the trailer was purchased, inform them that you received a copy of this notice, provide your vehicle identification number (VIN), and request a service date to complete the work required under this recall.

If repairs need to be made through service facilities other than the dealer where the trailer was purchased, please contact Ryan Baarda, whose contact information is located at the end of this letter, who will provide a technical service bulletin to the service facility conducting the repairs with instructions describing the modifications needed to correct the issue and reimbursement instructions for the repairs required.

 

How long will it take?

Repairs for impacted trailers are available immediately as no new parts are needed to make the repairs.  Repairs will be reimbursed for up to .5 hours of labor per trailer being corrected.

 

What if you have already paid to have repairs completed at another location?

If you have paid to have your trailer repaired prior to receiving this letter, you may be eligible for reimbursement through LDJ Manufacturing, Inc.’s program for reimbursing pre-notification remedies for repairs related to this issue.  For more information, please reach out to Ryan Baarda for information on how you can be reimbursed for repairs you have paid out to remedy these matters.  Prior repairs will be reimbursed for up to .5 hours of labor per trailer being corrected.

 

Attention Leasing Agencies:

If you are the owner of a trailer who is leasing the trailer to another individual using the trailer, federal regulations require that any vehicle lessor receiving this notice must forward a copy of the Owner Letter to the vehicle lessee within ten days.

 

What should you do if you have further questions?

If you have any questions or concerns, please contact the Service Manager at your authorized LDJ Manufacturing, Inc. dealer for assistance.  If you have any queries or concerns that your local dealer cannot address, please contact Customer Product Support and Quality Inspector Ryan Baarda at: 866.535.7667 toll-free or 641.620.4037 direct, or email ryanb@thundercreek.com.

If you have the need to contact LDJ by mail, please use the following address:

LDJ Manufacturing, Inc.
ATTN: Ryan Baarda
1833 IA-163
Pella, IA 50219

 

If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

 

Sincerely,

Ryan Baarda
Product Support & Quality Inspector

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4 Affected Products

Vehicles

THUNDER CREEK	EV	2019
THUNDER CREEK	FST	2019
THUNDER CREEK	MTT	2019
THUNDER CREEK	SLT	2019

 

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9 Associated Documents

Defect Notice 573 Report

RCLRPT-19V364-7264.PDF 214.543KB

 

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Owner Notification Letter(Part 577)

RCONL-19V364-7195.pdf 120.906KB

 

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Recall 573 Report-Amendment 1

RCLRPT-19V364-1672.PDF 214.549KB

 

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Recall Acknowledgement

RCAK-19V364-1134.pdf 244.933KB

 

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V364-9604.PDF 211.293KB

 

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V364-2852.PDF 211.109KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V364-0517.pdf 232.482KB

 

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V364-7725.PDF 211.207KB

 

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Remedy Instructions and TSB

RCRIT-19V364-1536.pdf 448.57KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V364&docType=RCL

 

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