Excessive Force Needed to Buckle Seat Belts – 2011 IC Bus BE, CE, & RE School Buses

SEOCONTENT-START

Public
A NAVl~R COMPANY
IC Bus, LLC
2701 Navistar Drive
Lisle, IL 60532 USA
navistar.com
IMPORTANT SAFETY RECALL 19510
NHTSA RECALL NO. 19V-478
This notice applies to your vehicle identified on the
enclosed card.
Dear IC Bus Customer,
This notice is sent to you in accordance with the
requirements of the National Traffic and Motor Vehicle
Safety Act.
IC Bus has decided that a defect which relates to motor
vehicle safety exists in certain 2011 BE, CE, and RE
school bus models built 03/22/2010 thru 09/07/2010 with
non-retractable passenger two-point lap belts by
Amsafe/Shield.
REASON FOR THIS RECALL
Long term cycle fatigue (buckling and unbuckling the seat
belt) may cause the plastic fingers on the male portion of
the buckle to crack and break off resulting in an increase in
force necessary to latch the seat belt buckle.
RISK TO MOTOR VEHICLE SAFETY
All bus seats provide a safe environment regardless of belt
availability. However, in certain crashes, a risk of injury
could be impacted without the ability to properly latch the
belt.
DEFECT REMEDY
The repair will involve replacement of seat belt assemblies
that have not already been replaced with the center push
buckles. Dealers have parts and instructions to repair your
vehicle. The repair will be performed free of charge and
take approximately 45 minutes to 1 hour 30 minutes to
complete.
ACTIONS YOU SHOULD TAKE
If you own this vehicle, please schedule an appointment
with any IC Bus dealer to have your vehicle repaired. You
MAILED
SEP 23 2019
Comp I iance Dept.
SEPTEMBER 2019
can find your nearest dealer by calling 1-800-448-7825 or
by using the dealer locator at https://www.icbus.com.
If you have already paid for repairs prior to this notice
that corrected the defect, you may be eligible for
reimbursement of certain repair expenses if they occurred
06/21/2018 thru 10/03/2019. Present your original repair
paperwork and proof of payment to any IC Bus dealer and
your eligibility will be reviewed. You may also submit a
claim using the enclosed Request for Reimbursement card.
If you are the lessor of this vehicle, please forward a
copy of this notice to the lessee within ten days to comply
with federal regulations.
If you do not own this vehicle, please fill out and return
mail the enclosed card so that you will not be contacted
again about this recall.
IF YOU NEED ASSISTANCE
If you believe that IC Bus has failed to remedy the defect
without charge or within a reasonable time, please follow
the procedure described in the Owner Assistance Guide
section in your Owner’s Manual or call toll free 1-800-448-
7825.
You may also submit a complaint to the Administrator,
National Highway Traffic Safety Administration, 1200 New
Jersey Ave, SE, Washington, DC 20590; or call the toll
free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-
424-9153); or go to https://www.safercar.gov.
IC Bus requests your prompt attention and patience
regarding the correction of this defect and apologizes for
any inconvenience this may cause you.
IC Bus, LLC

A NAVISTAR COMPANY
IC Bus, LLC
2701 Navistar
Drive
Lisle, IL 60532
USA
navistar.com
IMPORTANT SAFETY RECALL 19510
NHTSA RECALL NO. 19V-478
This notice applies to your vehicle identified on the
enclosed card.
SEPTEMBER 2019
Dear IC Bus Customer,
This notice is sent to you in accordance with the requirements of
the National Traffic and Motor Vehicle Safety Act.
IC Bus has decided that a defect which relates to motor vehicle
safety exists in certain 2011 BE, CE, and RE school bus models
built 03/22/2010 thru 09/07/2010 with non-retractable passenger
two-point lap belts by Amsafe/Shield.
REASON FOR THIS RECALL
Long term cycle fatigue (buckling and unbuckling the seat belt)
may cause the plastic fingers on the male portion of the buckle to
crack and break off resulting in an increase in force necessary to
latch the seat belt buckle.
RISK TO MOTOR VEHICLE SAFETY
All bus seats provide a safe environment regardless of belt
availability. However, in certain crashes, a risk of injury could be
impacted without the ability to properly latch the belt.
Public
MAiLED
SEP 2 3 2019
Comp I iance Dept.
IMPORTANTE CAMPANA DE REVISION DE
SEGURIDAD 19510
CAMPANA DE REVISION REQUERIDA POR
NHTSA N.0 19V-478
Este aviso se aplica a su vehiculo, identificado en la
tarjeta adjunta.
Septiembre de 2019
Estimado cliente de IC Bus,
Esta notificaci6n es enviada a usted de acuerdo con los
requisitos de la Ley Nacional de Transito y Seguridad de
Vehfculos de Motor.
IC Bus ha decidido que existe un defecto relacionado con la
seguridad de los vehiculos motorizados en ciertos modelos de
autobuses escolares BE, CE y RE del 2011 construidos entre
el 22/03/201 0 y el 07 /09/201 0 con cinturones de seguridad de
dos puntos no retractiles para pasajeros de Amsafe/Shield.
MOT/VO PARA ESTA REVISION
La fatiga del ciclo a largo plazo (abrochar y desabrochar el
cintur6n de seguridad) puede hacer que los dedos de plastico
de la parte masculina de la hebilla se agrieten y se rompan, lo
que resulta en un aumento de la fuerza necesaria para
abrochar la hebilla del cintur6n de seguridad.
RIESGO PARA LA SEGUR/DAD DE VEHiCULOS DE
MOTOR
Todos los asientos de autobus proporcionan un ambiente
seguro, independientemente de la disponibilidad de
cinturones. Sin embargo, en ciertos choques, un riesgo de
lesion podrfa presentarse al no existir la capacidad de sujetar
correctamente el cintur6n.
A NAVISTAR COMPANY
DEFECT REMEDY
IC Bus, LLC
2701 Navistar
Drive
Lisle, IL 60532
USA
navistar.com
The repair will involve replacement of seat belt assemblies that
have not already been replaced with the center push buckles.
Dealers have parts and instructions to repair your vehicle. The
repair will be performed free of charge and take approximately
45 minutes to 1 hour 30 minutes to complete.
ACTIONS YOU SHOULD TAKE
Navistar’s records indicate that you own a vehicle involved in this
campaign. The vehicle is identified on the enclosed card.
If you own this vehicle, please schedule an appointment with
any INTERNATIONAL® dealer to have your vehicle repaired.
Find your nearest dealer by calling 1-800-448-7825 or by using
the dealer locator at https://www.internationaltrucks.com.
If you are the lessor of this vehicle, please forward a copy of
this notice to the lessee as soon as possible.
If you do not own this vehicle, please fill out and return mail
the enclosed card so that you will not be contacted again about
this campaign.
IF YOU NEED FURTHER ASSISTANCE
If you believe that Navistar has failed to remedy the defect
without charge or within a reasonable time, please follow the
procedure described in the Owner Assistance Guide section in
your Owner’s Manual or call toll free 1-800-448-7825.
Navistar requests your prompt attention and patience regarding
the correction of this defect and apologizes for any
inconvenience this may cause you.
Navistar, Inc.
Public
ARREGLO DE DEFECTOS
La reparaci6n incluira el reemplazo de los ensamblajes de los
cinturones de seguridad que aun no han sido reemplazados
con las hebillas de empuje centrales. Los concesionarios
tienen las piezas y las instrucciones para reparar su vehiculo.
La reparaci6n se realizara de forma gratuita y tardara
aproximadamente de 45 minutos a 1 hora y 30 minutos en
completarse.
ACCIONES QUE USTED DEBE TOMAR
Los registros de Navistar indican que usted es duef\o de un
vehiculo involucrado en esta campaf\a. El vehiculo se
identifica en la tarjeta adjunta.
Si usted es dueno de este vehiculo, por favor, haga una cita
con cualquier distribuidor INTERNATIONAL® para que reparen
su vehiculo. Encuentre a su distribuidor mas cercano
llamando al 1-800-448-7825 o mediante el localizador de
distribuidores en https://www.internationaltrucks.com.
Si usted es el arrendador de este vehiculo, favor de enviar
una copia de este aviso al arrendatario dentro de los
siguientes diez dias, para cumplir con las regulaciones
federales.
Si usted no es dueno de este vehiculo, por favor Ilene y
devuelva por correo la tarjeta adjunta a fin de que no
volvamos a ponernos en contacto con usted de nuevo acerca
de esta campaf\a.
SI US TED NECESIT A MAS A YUDA
Si usted cree que Navistar no ha subsanado el defecto sin
cargo o dentro de un plazo razonable, por favor, siga el
procedimiento descrito en la secci6n Guia de Asistencia
Propietario en el Manual del Propietario o al numero gratuito
1-800-448-7825 llamada.
Navistar solicita su pronta atenci6n y su paciencia en cuanto a
la correcci6n de este defecto y se disculpa por cualquier
inconveniente que esto pueda causarle.
Navistar, Inc.

POSTED ON ISIS MAILED
SEP 16 2019 SEP 2 3 2019 setrnet PRt:YeclJORE
SUBJECT: SAFETY RECALL
19510
SEPTEMBER 2019
Shield Two-Point Lap Belt on certain 2011 IC Bus®
BE, CE and RE school buses built 22 March 2010
thru 07 September 2010 with non-retractable
passenger two-point lap belts by Amsafe I Shield
DEFECT DESCRIPTION
Long term cycle fatigue (buckling and unbuckling the seat belt) may cause the
plastic fingers on the male portion of the buckle to crack and break off resulting in
an increase in force necessary to latch the seat belt buckle.
MODELS INVOLVED
This Safety Recall involves certain 2011 IC Bus® BE, CE and RE model school
buses built 22 March 2010 thru 07 September 2010 with non-retractable
passenger two-point lap belts by Amsafe / Shield.
ELIGIBILITY
This procedure applies ONLY to vehicles marked in the International® Service
Portal•M with Safety Recall 19510. Also complete any other open campaigns
listed on the Service Portal at this time.
PARTS INFORMATION
Part Number Part Description Quantity
8900283R91 Kit for Blue Seat Belts As
Required
8900284R91 Kit for Maroon Seat Belts As
Required
8900285R91 Kit for Brown Seat Belts As
Required
VEHICLE RECALL 19510
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1
8900283R91 contains the following parts:
Part Description Quantity
Blue Seat Belt 1
BOLT, HEXAGON FLANGE W/LOCK WASHER 1
NUT HEXAGON FLANGE 3/8-16 GRADE 8 1
8900284R91 contains the following parts:
Part Description Quantity
Maroon Seat Belt 1
BOLT, HEXAGON FLANGE W/LOCK WASHER 1
NUT HEXAGON FLANGE 3/8-16 GRADE 8 1
8900285R91 contains the following parts:
Part Description Quantity
Brown Seat Belt 1
BOLT, HEXAGON FLANGE W/LOCK WASHER 1
NUT HEXAGON FLANGE 3/8-16 GRADE 8 1
SERVICE PROCEDURE
WARNING! To prevent personal injury, and / or death, or damage to
property, park vehicle on hard flat surface, turn the engine off, set the
parking brake and install wheel chocks to prevent the vehicle from moving
in either direction.
WARNING! To prevent personal injury, and / or death, or damage to
property, if the vehicle must be raised, do not work under the vehicle
supported only by jacks. Jacks can slip or fall over.
WARNING! To prevent personal injury and/ or death, always wear safe eye
protection when performing vehicle maintenance.
WARNING! To prevent personal injury, and / or death, or damage to
property, keep flames, sparks or other heat sources away from vehicle and
do not smoke while servicing the vehicle’s batteries. Batteries expel gases
which may cause an explosion resulting in personal injury and / or death,
or damage to property, avoid contact with any heat sources.
VEHICLE RECALL 19510
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2
1. Park vehicle on flat surface.
2. Shift transmission to Park or Neutral and set parking brake.
3. Turn vehicle ignition to Key OFF position.
4. Install wheel chocks.
0000457703
Figure 1. Seat Belt Latches
1. Top push release belt latch (rectangle button)
2. Side push release belt latch (square button)
5. Inspect all seat belts on vehicle:
a. If seat belt is equipped with a top push release belt latch (Figure 1,
Item 1 ), proceed to Step 6.
b. If seat belt is equipped with a side push release belt latch (Figure 1,
Item 2), proceed to Step 13.
VEHICLE RECALL 19510
© 2019 Navistar. Inc. All rights reserved. All marks are trademarks of their respective owners. 3
Figure 2. Seat Belt Bracket
1 . Seat belt bracket
0000457723
6. Unlatch and raise bottom seat cushion to gain access to seat belt brackets
(Figure 2, Item 1 ).
VEHICLE RECALL 19510
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4
1 \
0000457743
Figure 3. Seat Belt Components
1. Bolt
2. Bracket
3. Nut
7. Remove and discard bolts (Figure 3, Item 1) and nuts (Figure 3, Item 3)
securing seat belt bracket (Figure 3, Item 2) to bus seat frame.
NOTE: When replacing the seat belt, make sure to replace with the same
color belt assembly.
8. Remove and discard seat belt from bus seat frame.
NOTE: The replacement seat belts have a shorter tether on the female
side of the seat belt than the original seat belt. The overall length of the
belt will not change.
9. Install new seat belt onto bus seat frame.
10. Install seat belt bolts and nuts, using a torque wrench, tighten to 30 – 38
lb-ft (41 – 52 N•m).
11. Lower and latch bottom seat cushion after all top push release belts are
replaced for seat.
VEHICLE RECALL 19510
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5
12. Repeat Steps 6 through 11 until all necessary seat belts have been
replaced.
13. Remove wheel chocks.
END OF SERVICE PROCEDURE
LABOR INFORMATION
Operation Number Description Time
A40-19510-1
Inspect and Replace Seat Belts; First Seat (3
Seat Belts) 0.4 hr
A40-19510-2
Inspect and Replace Seat Belts; Each
Additional 3 Seats or 9 Seat Belts
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with this
campaign must be marked with a CTS-1075
Campaign Identification Label.
Complete the label and attach on a clean surface next
to the vehicle identification number (VIN) plate.
ADMINISTRATIVE/ DEALER RESPONSIBILITIES
WARRANTY CLAIMS
0.2 hr
COMPLETED
Service Location Code,
Warranty claim expense is to be charged to Warranty. Claims are to be
submitted in the normal manner, making reference to Safety Recall 19510.
Section 7 of the Warranty Policy and Procedures Manual contains further
information related to the submission and processing of AFC / Recall claims.
As with all claim submissions, items acquired locally must be submitted in the
“Other Charges” tab. The cost of any bulk items (such as a bag of cable tie
straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost
of the individual pieces / amount used during each repair.
VEHICLE RECALL 19510
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6
GROUP
GROUP – Enter n umber
NOUN – Leave b lank —
~ I
–
C (CAUSE) – Ente r either 1, 2, 3. (See below)
1. Inspected (No repair required).
2. Inspected and repaired.
3. Defective p art from parts stock.
–
arranty Code) Enter 40. _
I
WARRANTY – (W
TYPE PART – En
PAD – Enter ‘K>O
ter P for type part causing failure.
–
UNITED STATES AND POSSESSIONS
I
~
~
NOUN C WARR. TP PAD
I I I
I
OCXl0047910
The National Traffic and Motor Vehicle Safety Act, as amended, provides that
each vehicle that is subject to a vehicle recall campaign must be adequately
repaired within a reasonable time after the owner has tendered it for repair. A
failure to adequately repair within 60 days after a tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not
adequately repaired within 60 days, the owner may be entitled to replacement
with an identical or reasonable equivalent vehicle at no charge, or to a refund of
the purchase price less a reasonable allowance for depreciation.
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
VEHICLE RECALL 19510
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
CANADA
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
EXPORT
Export Distributors should proceed immediately to make necessary correction to
units in inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your distributor location.
Export Distributors are to submit warranty claims in the usual manner making
reference to this recall number.
VEHICLE RECALL 19510
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 8
Export Distributors are expected to provide full cooperation and follow-up with
respect to this important subject matter. If you have any questions or need
further assistance, please contact the Regional Service Manager at your regional
office.
NAVISTAR, INC.
VEHICLE RECALL 19510
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 9

A 11,Wl.n;&R COMPANY
IC Bus, LLC
2701 Navistar Drive
Usie, IL 60532 USA
navlstar.com
IMPORTANT SAFETY RECALL 19511
INTERIM NOTICE
NHTSA RECALL NO. 19V-479
This notice applies to your vehicle Identified on the
enclosed card.
Dear IC Bus Customer,
This notice is sent to you in accordance with the
requirements of the National Traffic and Motor Vehicle
Safety Act.
IC Bus has decided that a defect which relates to motor
vehicle safety exists in certain 2011 CE model commercial
buses built 7 April 2010 thru 11 June 2010 with nonretractable
passenger two-point lap belts by
Amsafe/Shield.
REASON FOR THIS RECALL
Long term cycle fatigue (buckling and unbuckling the seat
belt) may cause the plastic fingers on the male portion of
the buckle to crack and break off resulting in an increase in
force necessary to latch the seat belt buckle.
RISK TO MOTOR VEHICLE SAFETY
All bus seats provide a safe environment regardless of belt
availability. However, in certain crashes, a risk of injury
could be impacted without the ability to properly latch the
belt.
DEFECT REMEDY
A remedy has been determined and parts have been
ordered. When parts become available, you will be notified
of additional actions you should take.
ACTIONS YOU SHOULD TAKE
To minimize the potential occurrence of this defect, ensure
belts are property stowed on the seat cushion when not in
use. Belts that slip through the seat base onto the floor are
more prone to damage.
MAILED
AU3 16 2019
Comp I iance Dept.
AUGUST2019
If you are the lessor of this vehicle, please forward a
copy of this notice to the lessee within ten days to comply
with federal regulations.
IF YOU NEED ASSISTANCE
You can find your nearest dealer by calling 1-800-448-7825
or by using the dealer locator at https://www.icbus.com.
You may also submit a complaint to the Administrator,
National Highway Traffic Safety Administration, 1200 New
Jersey Ave, SE, Washington, DC 20590; or call the toll
free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-
424-9153); or go to https://www.safercar.gov.
IC Bus requests your prompt attention and patience
regarding the correction of this defect and apologizes for
any inconvenience this may cause you.
IC Bus, LLC

A NAVISJ;,IR COMPANY
IC Bus, LLC
2701 Navistar
Drive
Lisle, IL 60532
USA
navistar.ccm
IMPORTANT SAFETY RECALL 19510
NHTSA RECALL NO. 19V-478
This notice applies to your vehicle identified on the
enclosed card.
AUGUST2019
Dear IC Bus Customer,
This notice is sent to you in accordance with the requirements of
the National Traffic and Motor Vehicle Safety Act.
IC Bus has decided that a defect which relates to motor vehicle
safety exists in certain 2011 BE, CE, and RE school bus models
built 03/22/2010 thru 09/07/2010 with non-retractable passenger
two-point lap belts by Amsafe/Shield.
REASON FOR THIS RECALL
Long term cycle fatigue (buckling and unbuckling the seat belt)
may cause the plastic fingers on the male portion of the buckle to
crack and break off resulting in an increase In force necessary to
latch the seat belt buckle.
RISK TO MOTOR VEHICLE SAFETY
All bus seats provide a safe environment regardless of belt
availability. However, in certain crashes, a risk of injury could
increase without the ability to properly latch the belt.
MAILED
AUS 16 2019
Compliance Dept.
IMPORTANTE CAMPANA DE REVISION DE
SEGURIDAD 19510
CAMPANA DE REVISION REQUERIDA POR
NHTSA N.0 19V-478
Este avlso se apllca a su vehfculo, ldentlflcado en la
tarjeta adjunta.
AGOSTO DE 2019
Estimado cliente de IC Bus,
Esta notificaci6n es enviada a usted de acuerdo con los
requisites de la Ley Nacional de Transite y Seguridad de
Vehlculos de Motor.
IC Bus ha decidido que existe un defecto relacionado con la
seguridad de los vehiculos motorizados en ciertos modelos de
autobuses escolares BE, CE y RE del 2011 construidos entre
el 22/03/2010 y el 07/09/2010 con cinturones de seguridad de
dos puntos no retractiles para pasajeros de Amsafe/Shield.
MOTIVO PARA ESTA REVISION
La fatiga del ciclo a largo plaza (abrochar y desabrochar el
cintur6n de seguridad) puede hacer que las dedos de plaslico
de la parte masculina de la hebilla se agrieten y se rompan, lo
que resulta en un aumento de la fuerza necesaria para
abrochar la hebilla del cintur6n de seguridad.
RJESGO PARA LA SEGUR/DAD DE VEHfcULOS DE
MOTOR
T odos las asientos de autobus proporcionan un ambiente
seguro, independientemente de la disponibilidacl de
cinturones. Sin embargo, en ciertos cheques, podria aumentar
un rfesgo de lesion al no existir la capacidad de sujetar
correctamente el cintur6n.
A NAVISLIR COMPANY
DEFECT REMEDY
IC Bus, LLC
2701 Navistar
Drive
Usie, IL 60532
USA
navistar.com
A remedy has been detennined and parts have been ordered.
When parts become available, you wl~ be notified of additional
actions you should take.
ACTIONS YOU SHOULD TAKE
To minimize the potential occurrence of this defect, ensure belts
are prope~y stowed on the seat cushion when not in use. Belts
that slip through the seat base onto the floor are more prone to
damage.
If you are the lessor of this vehicle, please forward a copy of
this notice to the lessee as soon as possible.
If you do not own this vehlcle, please fill out and return mail
the enclosed card so that you will not be contacted again about
this campaign.
IF YOU NEED FURTHER ASSISTANCE
You can find your nearest dealer by calling 1-800-448-7825 or by
using the dealer locator at https://www.icbus.com.
You may also submit a complaint to the Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Ave,
SE, Washington, DC 20590; or call the toll free Vehicle Safety
Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
https://www.safercar.gov.
IC Bus requests your prompt attention and patience regarding
the correction of this defect and apologizes for any
inconvenience this may cause you.
Navistar, Inc.
!!!II!!!!
ARREGLO DE DEFECTOS
Se ha determinado un remedio y ya se han pedido piezas.
Cuando se dlsponga de las plazas, se le notlflcara qua
medidas adicionales debe tomar.
ACCIONES QUE USTED DEBE TOMAR
Para minimizar la poslbilidad de que se presente este defecto,
asegurese de que los cinturones se guarden adecuadamente
en el cojin del asiento cuando no se los este usando. Los
cinturones que se deslizan por entre la base del asiento hasta
el piso son las mas propensos a daiiarse.
SI usted es el arrendador de este vehlculo, favor de enviar
una copia de este aviso al arrendatario dentro de los
siguientes diez dlas, para cumplir con las regulaciones
federales.
SI usted no es dueno de este vehfculo, por favor Ilene y
devuelva por correo la taljeta adjunta a fin de que no
volvamos a ponemos en contacto con usted de nuevo acerca
de esta campaiia.
SI USTED NECESITA MAS AYUDA
Puede encontrar a su distribuidor mas cercano llamando al
telefono 1-800-448-7825 o mediante el localizador de
distribuidores en https://www.icbus.com.
IC Bus solicita su pronta atenci6n y su paciencia en cuanto a
la correcci6n de este defecto y se disculpa par cualquier
inconveniente que esto pueda causa~e.
Navistar, Inc.