Incorrectly Wired Breakaway Switch – 2019-2020 Jayco White Hawk Travel Trailers

July 9, 2019 NHTSA CAMPAIGN NUMBER: 19V516000

Incorrectly Wired Breakaway Switch

If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V516

Manufacturer Jayco, Inc.

Components SERVICE BRAKES, ELECTRIC

Potential Number of Units Affected 103

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

 

Remedy

Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco’s number for this recall is 9901438.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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Emergency Brake Breakaway Switch Wiring

Bulletin Type:	Safety Recall	Publication Date:	July 2019
Bulletin #:	19V-516 US 2019-341 Canada	Make:	Jayco
Job Code:	9901438	Model:	Whitehawk
Flat Rate:	RC005 Inspect no repair .1hr RC013Inspect and repair .3hr	Model Years:	2019-2020

 

Incident:	Incorrect wiring of the Emergency Brake- breakaway switch will prevent trailer brakes from engaging.
Affected Units:	2019  White Hawk K1420134-0139  K1480133-0143  K14H0198-0234  K14Z0158-0169 2020  White Hawk  L1480051-0062  L14H0052-0063  L14Z0051-0062
Misc. Tools & Supplies:	Screw gun with #2 square bit or #2 Philips screwdriver Wire cutters Wire strippers Fluke 376 meter (or equivalent) Wago 221 –  3 position connector or appropriate sized wire nut

 

INSPECTION STEP

FIG 1:

• Locate the junction box located at the front of the trailer, mounted on the front cross member inside the A-frame hitch area.
• Remove the 2 screws holding the cover on.

FIG 2:

• Pull out the wiring and inspect the

 

Correct is a wire nut with 2 blue wires and 1 black wire.  There will only be one wire nut with this wire color combination.  If the switch wiring is correct, no repair is required.   Replace the cover and the 2 screws.

 

Incorrect is the absence of a wire nut with 2 blue wires and 1 black wire.   Continue with the following repair instructions.

 

REPAIR INSTRUCTIONS

 

FIG 3:

• Locate the large blue wire nut with 4 black wires, and 1 red wire (large arrow). (INCORRECT WIRING) One of the 4 black wires will be a 16ga and smaller than the others.  

FIG 4:

• Remove the 16ga wire from the group of 4 black wires in the large wire nut.
• Twist the remaining 3 black wires and the single red wire together and insert back into the large wire nut.
• Locate the Bell cap connector with 2 blue wires connected together.
• Cut the Bell cap connector off of the two blue wires.

 

FIG 5:

• Strip the ends of the 2 blue wires and the single black 16ga wire from Fig 4.
• Wires should be stripped back approximately 3/8”.

FIG 6:

• Open the 3 tabs on the Wago Lever Nut connector as shown. ***(see note below)
• Insert the 2 blue wires and the 16ga black wire into the Wago Lever Nut connector.
• It does not matter which wire goes into which connector position.
• All 3 positions of the connector are electrically tied together.

FIG 7:

• If wires are inserted correctly, you will see the ends of the wires extending to the end of the case.

FIG 8:

• When wires are inserted correctly, clamp the 3 levers down and the connection has been made.

 

***NOTE: IF YOU ARE USING A WIRE NUT RATHER THAN A WAGO CONNECTOR:

• Strip the 3 wires (2 blue, 1 black) approximately 3/8” each.
• Twist the stripped ends of the 3 wires together.
• Twist a wire nut (large enough to accommodate the 3 wires) onto the wires until tight.
• Refer to Fig 2 which shows the 3 correct wires connected with a proper wire nut.

 

TESTING THE BREAKAWAY SWITCH REPAIR 1. Apply power to the trailer in one of 3 ways:

• Plug in shore power
• Attach a 12V battery to the trailer
• Connect the trailer to a tow vehicle

2. The junction box on the front of the trailer should be open with wiring pulled out of the box.
3. Place a DC current meter around both blue wires in the Wago connector/ wire nut from (Fig 8).
4. Set the meter to DC current setting.
5. The meter will have no reading if the breakaway switch has not been activated.
6. Pull the breakaway switch as if the trailer has become disconnected from the tow vehicle.
7. The display on the meter should read between 12 and 14 amps if the repair was made correctly. This indicates the trailer brakes have been activated.

 

TESTING COMPLETED

1. Remove the meter and replace the breakaway switch plug.
2. Replace all the wiring back into the junction box.
3. Replace the cover with the 2 screws.

 

Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.  Jan. 2019.

903 South Main Street  •  P.O. Box 460  •  Middlebury, IN 46540

 

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Safety Recall: Jayco 19V-516  2019-341

July 2019

 

IMPORTANT SAFETY RECALL

 

Dear Valued Dealer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect which relates to motor vehicle safety exits in certain Model Year 2019 and 2020 White Hawk travel trailers.   

Reason for this recall	The wiring of the emergency brake, breakaway trailer switch may be incorrect. Incorrect wiring of the switch will prevent the trailer brakes from functioning as a safety system if the trailer would separate from the tow vehicle, increasing the risk of a crash.
Recall Remedy	Inspect the breakaway switch for proper wiring and rewire as required.
The TSB 19-032 released in June to address this incident, is now classified as a Safety Recall under the Recall numbers 19V-516 (US) and 2019-341 (CN).  The repair remains the same.  If the repair was completed under the TSB another repair is NOT required under the Recall. All pertinent information regarding this recall is available under the Service and Parts Tab of our Website.  If you need further assistance, please Contact Customer Service at 800-283-8267.
What we need you to do	Our records show the following unit is affected by this recall and is currently part of the inventory at your Dealership.

 

VIN

Federal law requires that all units in your inventory be repaired prior to delivery to a customer. If you have sold a unit recently that you have received a stock recall notice on, please contact the owner immediately to advise of the recall.   In addition, please register the unit by submitting the Warranty Registration.

We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.

 

Sincerely,
Jayco Towables

 

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Safety Recall: 19V-516 2019-341   

July 2019  

 

IMPORTANT SAFETY RECALL

 

This Notice Applies to Your Recreational Vehicle «vin»

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect which relates to motor vehicle safety exits in certain Model Year 2019 and 2020 White Hawk travel trailers.  

Reason for this recall	The wiring of the emergency brake, breakaway trailer switch may be incorrect.   Incorrect wiring of the switch will prevent the trailer brakes from functioning as a safety system if the trailer would separate from the tow vehicle, increasing the risk of a crash.
Recall Remedy	An authorized Jayco Dealer will inspect the breakaway switch for proper wiring and rewire when required. The Recall Remedy is free of charge and takes approximately 30 minutes.
What we need you to do	Please contact a Jayco Authorized Dealer as soon as possible to schedule an appointment to have this remedy completed.

 

If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-283-8267.   If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-3274236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.  Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We certainly regret this inconvenience; however, your safety is our most important priority.

 

Sincerely,
Jayco Towables

 

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2 Affected Products

Vehicle

JAYCO

WHITE HAWK

2019-2020

 

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8 Associated Documents

Recall Quarterly Report #3, 2020-1

RCLQRT-19V516-0842.PDF 211.313KB

 

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Recall Quarterly Report #1, 2019-3

RCLQRT-19V516-0148.PDF 211.13KB

 

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Remedy Instructions and TSB

RCRIT-19V516-3726.pdf 828.151KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V516-4648.pdf 186.956KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V516-0589.pdf 50.836KB

 

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Recall Quarterly Report #2, 2019-4

RCLQRT-19V516-6262.PDF 211.225KB

 

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Defect Notice 573 Report

RCLRPT-19V516-9706.PDF 213.114KB

 

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Recall Acknowledgement

RCAK-19V516-6349.pdf 244.764KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V516&docType=RCL

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