PRODUCT UPGRADE #190312REV – American Coach

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NHTSA ID Number: 10161991

Manufacturer Communication Number: 190312REV

Summary

The purpose of this Product Upgrade Owner Notification Letter is to inform the owners of certain model year 2016 American Coach American Allegiance, certain model year(s) 2016-2019 American Coach American Dream, certain model year(s) 2016-2019 American Coach American Eagle, certain model year 2016 American Coach American Heritage, and certain model year 2016 American Coach American Tradition, Class A motorhomes, about Product Upgrade Campaign 190312REV. On motorhomes affected by this Product Upgrade, the hydraulic hoses may be connected to the manifold/pump in a manner that causes them to be too tightly coiled, compressed or obstructed, which may cause the hoses to leak.

 

11 Affected Products

Vehicles

AMERICAN COACHAMERICAN ALLEGIANCE2016
AMERICAN COACHAMERICAN DREAM2016-2019
AMERICAN COACHAMERICAN EAGLE2016-2019
AMERICAN COACHAMERICAN HERITAGE2016
AMERICAN COACHAMERICAN TRADITION2016

 


Product Upgrade Bulletin 190312REV

PRODUCT UPGRADE #190312REV – American Coach


IMPORTANT PRODUCT UPGRADE

THIS NOTICE APPLIES TO YOUR VEHICLE
PRODUCT UPGRADE #190312REV
April 2019

Dear Valued American Coach Customer:

REV Recreation Group, Inc., on behalf of its manufacturing center located in Decatur, IN, is contacting the owners of certain model year 2016-2019 American Coach, Class A motorhomes manufactured through March 20, 2019:

2016 American Allegiance2016-2018 American Revolution
2016 American Heritage2016-2019 American Eagle
2016 American Tradition2016-2019 American Dream

 

This notice is sent to inform you of important product upgrade information concerning your motorhome.

 

Why is the product upgrade being offered? 

On motorhomes affected by this Product Upgrade, the hydraulic hoses may be connected to the jack manifold/pump in a manner that causes them to be too tightly coiled, compressed or obstructed, which may cause the hoses to leak.

 

IMPORTANT ADDITIONAL OWNER INSTRUCTIONS:

Make sure your motorhomeโ€™s engine is off and keys are in your possession; go to the rear cap area of the your motorhome, open the rear engine access door, stand 4 feet from the hydraulic manifold/pump, and take 3 clear photos. See examples A, B, C and D below. Make sure to include the connected hydraulic hoses as outlined below. Note: You will not need to activate your leveling jacks for this inspection. Email your full name, daytime telephone number(s) and your vehicleโ€™s 17-digit VIN (Vehicle Identification Number) along with the photos to American Coach Owner Relations at:

AmericanCoachService@REVRVgroup.com.

 

Once the photos have been reviewed, an American Coach Owner Relations representative will contact you to advise whether further action is needed. This may include instructions for scheduling inspection and repairs at your nearest dealer.

 

How can you take advantage of this product upgrade? 

If deemed necessary by our service team, your American Coach Owner Relations team member will advise you to contact an authorized American Coach servicing dealer to schedule the upgrade procedure. The upgrade is offered free of charge to owners of vehicles for a period of one year from the original mailing date of this letter.

For assistance locating an authorized servicing dealer, please call American Coach Owner Relations toll-free at: (800) 435-7345

 

WHAT WILL REV RECREATION GROUP DO?                                                

With your continued satisfaction in mind, it is our intention to have the inspection and any needed repairs made at your convenience with as little disruption as possible. Effective immediately, authorized American Coach dealers have been supplied with all of the information needed to enable them to ensure the leveling systemโ€™s hydraulic hoses are properly routed.

When you deliver your motorhome for repairs, your dealer will complete a Repair Order. Upon completion of the repair, please sign the Repair Order and fill out the enclosed selfaddressed Vehicle/Owner Information Update Card and return it to REV Recreation Group.

If you have changed your address or sold the motorhome, please take a moment to provide the name and address of the person or dealership you sold it to on the enclosed Vehicle/Owner Information Update Card and return it to REV Recreation Group. This will allow us to update our records and if necessary, notify the new owner using the information you provide.

If you have any questions regarding this Product Upgrade, contact:

American Coach Owner Relations โ€“ PRODUCT UPGRADE #190312REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 435-7345

 

REV Recreation Group, Inc., is pleased to offer this Product Upgrade. Your satisfaction and enjoyment of your American Coach brand motorhome is of great importance to us.

 

This letter does not constitute an acknowledgment of legal liability.

 

Sincerely,
REV RECREATION GROUP, INC.


PRODUCT UPGRADE #190312REV
April 2019

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April 2019

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April 2019

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Bestseller No. 1
CAM2 PROMAX AW 32 Hydraulic Oil, 5 Gallon Pail
  • Premium Anti-Wear Protection: Formulated with specially selected anti-wear agents to safeguard modern hydraulic systems.
  • Optimal Performance: High viscosity index ensures stable operation across a wide temperature range.
  • Extended Service Life: Robust oxidation inhibitors and corrosion protection extend oil life up to 8,000 hours.
  • Efficient Air Release: Rapid entrained air release enhances hydraulic system efficiency.
  • Anti-Foam Formulation: Anti-foamants minimize foaming for reliable performance.
Bestseller No. 2
Johnsen's 5594 Hydraulic Jack Oil - 32 oz.
  • Hydraulic Jack Oil
  • Formulated to perform at a wide range of temperatures
  • Contains anti-foam additives and rust inhibitors
  • Reduces friction
  • It is mixable with other standard hydraulic jack oils
SaleBestseller No. 4
Bar's Leaks Jack Oil with Stop Leak - 12.5 oz
  • Stops Current Leaks And Prevents Future Leaks
  • Works In All Floor And Bottle Jacks And With All Snow Plow Fluids
  • Non-Corrosive, Non-Clogging & Non-Foaming
  • Compatible With All Petroleum Based, Mineral Oil, And Synthetic Fluids
Bestseller No. 5
Starfire Premium Lubricants AW 32 Hydraulic Oil, 5 Gallon, Pail
  • Anti-Wear Protection: Designed to reduce wear on hydraulic components, extending equipment lifespan.
  • Viscosity: Has a viscosity grade of 32, suitable for moderate temperature operations.
  • Temperature Range: Effective in a wide temperature range, maintaining performance in varying conditions.
  • Oxidation Stability: Offers good resistance to oxidation, helping to prevent sludge and varnish formation.
  • Corrosion Inhibition: Contains additives that protect against rust and corrosion in metal components.
Bestseller No. 6
TRIAX Powerflow MV 32 Hydraulic Oil, 6000 Hour Extended Life, Double Anti-Wear, True All Season, -40 F Pour Point (1 Gallon)
  • 6,000 HOUR SEVERE SERVICE - Extremely long life fluid, with very long oxidation life. 3 times the life of most other fluids.
  • ANTI-WEAR BOOSTER PACKeBay - Contains a built-in severe service anti-wear booster packeBay. Three times the zinc of most other hydraulic oils.
  • HIGH VISCOSITY INDEX - Ultimate durability in all types of service. It does not overheat, prevents hydraulic cavitation, maintains fluid seals on pistons, and does not shear.
  • ZERO FOAMING - Virtually zero foaming on all industry-standard tests and ultra-rapid air release.
  • SAVES 50%- 80% on fluid costs annually vs regular or economy hydraulic oils.
Bestseller No. 7
CAM2 Promax AW 46 Hydraulic Oil, 5 Gallon Pail
  • Premium Quality: AW 46 hydraulic oil is a premium quality product with anti-wear and anti-foam properties.
  • Rust Inhibition: It contains rust oxidation and corrosion inhibitors for enhanced protection.
  • Versatile Application: Suitable for use in hydraulic systems requiring an ISO VG 46 viscosity grade oil.
  • Reliable Performance: Formulated to provide reliable performance in hydraulic equipment.
  • Convenient Packaging: Available in a 5 gallon/18.9 liter container for easy handling and storage.
Bestseller No. 8
DOGNNAK Kubota 1 Gallon Super UDT2 Trans-Hydraulic Fluid for Kubota Equipment Hydraulic Systems, Transmission, Differential, and Wet Brake Systems - 128 Fl Oz, 128 ounces
  • Multi-Purpose Fluid: Recommended for hydraulic, final drive, transmission, differential, and wet brake systems in Kubota equipment
  • Superior Performance: Improved transmission performance and protection at extreme temperatures
  • Friction Characteristics: Enables smoother start-off, drive control, and PTO connection
  • Corrosion Resistance: Provides superior corrosion resistance and efficient filterability
  • Improved Efficiency: Reduces power loss, leading to improved transmission efficiency
SaleBestseller No. 9
New Hydraulic Oil and Stop Leak For Lucas Oil 10018
  • Reduces the operating temperature of hydraulic systems
  • Conditions old seals and O-rings to stop and prevent future leaks
  • Well suited for use in equipment with wet brakes
  • Removes varnish and restores pressure for more efficient operation
  • Compatible with both synthetic and conventional hydraulic fluids
Bestseller No. 10
Star Fire Premium Lubricants AW 46 Hydraulic Oil, 5 Gallon, Pail
  • Anti-Wear Properties: Formulated to provide superior protection against wear, extending the life of hydraulic components.
  • Viscosity Grade: Has a viscosity rating of 46, making it suitable for a wider range of operating temperatures than AW 32.
  • Temperature Performance: Effective in high-temperature environments, maintaining performance and fluidity.
  • Oxidation Resistance: Enhanced stability to prevent oxidation and degradation, reducing the risk of sludge formation.
  • Corrosion Protection: Contains additives that inhibit rust and corrosion, protecting metal surfaces in hydraulic systems.

Last update on 2025-04-19 / Affiliate links / Images from Amazon Product Advertising API


 

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