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August 26, 2019 NHTSA CAMPAIGN NUMBER: 19V622000
Loose Power Steering Mounting Bolts
A disconnected power steering pump can cause a sudden increase of steering effort resulting in a loss of vehicle control, increasing the risk of a crash.
NHTSA Campaign Number: 19V622
Manufacturer Autocar, LLC
Components STEERING
Potential Number of Units Affected 33
Summary
Autocar, LLC (Autocar) is recalling certain 2019-2020 Xpeditor vehicles. The power steering mounting bolts may loosen, possibly causing the power steering pump to disconnect.
Remedy
Autocar will notify owners, and dealers will properly secure the power steering mounting bolts, free of charge. The recall began October 17, 2019. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar’s number for this recall is ACX-1907.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SAFETY RECALL BULLETIN
NHTSA RECALL 19V622
AUTOCAR, LLC SAFETY RECALL ACX-1907
October, 2019
Attention:
Service Managers / Parts Managers Subject:
Power Steering Pump Fasteners for Xpeditors with Cummins
Engines
SAFETY RECALL INFORMATION:
Certain factory-installed power steering pumps may not be properly secured. This document provides instruction to properly secure the power steering pump.
Vehicles Affected:
This Safety Recall Bulletin covers 33 vehicles with non-sequential serial numbers ranging from 228668 through 231646, manufactured between Steptember 7, 2018 and July 18, 2019. To determine if a vehicle is affected by this recall, log in to the Autocar Warranty Management System at www.autocartruck. com. From the main menu, select โView Recalls/Service Programsโ and look for the Autocar recall number above. An excel file will be accessible with the VIN list of affected vehicles. Alternatively, to determine if a single vehicle is affected, select โVIN Profileโ from the main menu. In the โChassis Numberโ field, enter the last six of the VIN. Once the VIN profile is displayed, scroll down to the โRecall/Service Program Informationโ section to determine if the recall is open.
SERVICE RESPONSIBILITY:
Service sites must perform this recall on affected vehicles at no charge to the owner regardless of vehicle mileage, age or ownership. If a vehicle affected by this recall is taken into or is currently in your vehicle inventory, or at your center for service, you must perform this recall before the vehicle is sold or released to the owner.
Claims for Reimbursement:
Submit a claim for reimbursement in accordance with Autocarโs Warranty Administration Manual.
Claim Coding Information:
| Repair Number (Op Code) | Time Allowance (SRT) | Description |
| 64572-0-10 | 1.0 HR | Power Steering Pump Fasteners |
SAFETY NOTICES:
WARNING
Allow the vehicleโs engine and cooling system to cool to ambient temperature before performing the repair procedure. A hot engine or cooling assembly may cause burns or other personal injury.
WARNING
To prevent eye injury, always wear eye protection when performing vehicle maintenance, service or inspection.
WARNING
Before working on a vehicle, set the parking brake, place the transmission in neutral and block the wheels. Failure to do so can result in unexpected vehicle movement and can cause serious personal injury or death.
Working on CNG/LNG Trucks
SAFETY INSTRUCTIONS
If you store or dispense Compressed Natural Gas (CNG) or Liquefied Natural Gas (LNG), or if you work on CNG or LNG trucks, your location must be fully compliant with applicable codes, regulations and standards, including National Fire Protection Associate (NFPA) codes, Society of Automotive Engineers (SAE) standards, American National Standards Institute (ANSI) Natural Gas Vehicle (NGV) standards, the United States Code of Federal Regulations (CFR) and your state and local fire and other applicable codes (including, for example, the California Code of Regulations and the Texas Administrative Code).
Contact your local fire department for guidance and additional compliance information.
Technicians working on Autocar trucks with CNG or LNG engines must be trained in the proper repair of CNG and LNG trucks and engines and the safe storage and dispensing of CNG and LNG.
Working on CNG Fuel Systems
WARNING
CNG fuel systems include a high pressure (3600 psi) system for fuel storage and a low pressure system (125 psi) for consumption by the engine. Understanding the characteristics of CNG and how the fuel system works will prevent injury and damage to persons and property.
Attempting to operate or maintain any CNG fuel system without proper training is dangerous. Complete training and consult instructional bulletins from the CNG system suppliers, such as Agility Fuel Systemsโ Field Service Bulletin, Safely Working on CNG Fuel Systems.
Welding and Hot Work Near CNG and LNG Trucks
WARNING
Welding, grinding and other โhot workโ can be safely performed on or near a CNG or LNG vehicle, but certain precautions must be followed. Understand and perform the necessary precautions provided by the CNG system suppliers, such as Agility Fuel Systemsโ Field Service Bulletin, Welding and Hot Work Precautions Near CNG and LNG Vehicles.
CNG Cylinders
WARNING
CNG fuel containers must meet Federal Motor Vehicle Safety Standard (FMVSS) 304 (Compressed Natural Gas Fuel Container Integrity) and/or ANSI/CSA NGV2 (Basic Requirements for Compressed Natural Gas Vehicle Fuel Containers). Both standards specify a detailed visual examination every three years.
Ensure that every truck owner completes the required inspections, in accordance with the applicable standards and other resources, such as the Clean Vehicle Education Foundation and NGVAmericaโs Compressed Natural Gas (CNG) Container Visual Inspection Advisory.
FMVSS 304 also requires that cylinders not be used after the end of life (EOL) date provided on the tank label. The EOL date is also displayed in the engine compartment and at the fueling connection of each truck. If there is any question as to proper decommissioning of a cylinder, contact the manufacturer, whose name and address is also required to be on the label.
CNG Fuel Container Pressure Relief Devices (PRDs)
WARNING
PRDs must be properly maintained and positioned for safe operation of a CNG fuel system. Missing vent caps can allow moisture into PRDs and vent lines, which can freeze and damage these safety components. Debris which clogs the PRDs and/or vent lines can prevent proper function.
PRDs must be positioned to vent upward, not outward, from a vehicle.
Ensure that every truck owner completes periodic inspections of the PRDs and vent lines and systems, in accordance with guidance provided by the system component suppliers.
Alert First Responders to CNG and LNG
DANGER
In the event of a fire or other emergency, alert first responders to the presence and location of CNG fuel systems, tanks and dispensers. Ensure that emergency personnel are aware of proper precautions, such as those provided in Agilityโs First Responder Guide: CNG and LNG Vehicle Fuel Systems.
LOCKOUT/TAGOUT PROCEDURES
CAUTION
Before entering the vehicle or vehicle body, read and follow OSHA regulations concerning entry and working in โCONFINED SPACEโ OSHA 1910.146 and โLOCKOUT/TAGOUTโ OSHA 1910.147. Follow OSHA regulations while performing any work on the vehicle. The vehicle must be disabled by the following steps before performing any work on the vehicle:
- Place the transmission in NEUTRAL.
- Set the parking brake.
- Shut the engine OFF.
- Lock cab doors, keep the key in your pocket. Block the wheels before entering the body or performing any work on the vehicle.
- Turn the battery disconnect switch OFF, if equipped.
- Completely drain the air from the primary/A system and secondary/B system by opening the drain valves on the air tanks themselves or by using the drain manifold if supplied. When draining the air tanks, do not look into the area where air is draining. Dirt or sludge particles may be expelled in the air stream and can cause eye injury.
- Place magnetic โDANGERโ signs on both cab doors before entering the body or performing any work on the vehicle.
- Take proper precautions before working under the vehicle. Use ramps approved for the weight of your vehicle, or use floor jacks and stands. Never work under a vehicle supported by jacks alone. Always use jack stands to support the vehicle.
Properly Securing the Power Steering Pump
- Follow all lock out tag out procedures and raise the cab. Raise the cab in accordance with the following safety precautions and procedures.
WARNING
Due to the danger of sustaining personal injury and/or damage to the vehicle, never attempt to raise the cab outdoors under extremely windy conditions. Strong wind conditions could force the cab beyond the normal limits of its travel. Never rely on the hydraulic pressure to hold the cab in an open position. Always use the safety pin in the cab tilt lock tube to prevent serious personal injury or death.
WARNING
Remove or secure all loose articles and close all doors before raising the cab. The area above and ahead of the cab must be clear from obstructions. Place front wheels in a straight ahead position.
Remove the pump handle from its storage on the inside of the cab near the driver or passenger seat.
Place the selector lever on the hydraulic pump in the RAISE position. Insert the pump handle into the pump and operate the handle in an up and down motion. The hydraulic cab latches will open, then the hydraulic cylinders will lift the cab until the midpoint (top) is reached.
Once the cab has reached its midpoint the cab will move forward to the fully open position. The safety pin in the cab tilt lock device must be installed when the holes line up in the sliding bar.
WARNING
Remove the pump handle when not in use. It may stick out and could cause injury to passersby. Take proper precautions before working under the vehicle. Use ramps approved for the weight of your vehicle, or use floor jacks and stands. Never work under a vehicle supported by jacks alone. Always use jack stands to support the vehicle.
- Locate the power steering pump for the Cummins L9 engine (see Figure 1), or for the Cummins X12 engine (see Figure 2).
Figure 2, Cummins X12
- Remove the power steering pump mounting bolts, one at a time, for the Cummins L9 engine (see Figure 3), or for the Cummins X12 engine (see Figure 4). Apply blue thread locking compound (obtain locally) and tighten to 34 lb-ft (46 Nยทm) of torque.
Figure 4, Cummins X12
- Lower the cab.
- Perform a functional check of the power steering system and verify no leaks are present.
Note: If you experience any concerns with the functional test or any leaks are present, please contact Autocar technical support at 888-218-3611.
- Repairs are complete.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s) with the VIN(s) indicated on the enclosed owner response cards.
AUTOCAR, LLC SAFETY RECALL ACX-1907
NHTSA RECALL NO. 19V622
October, 2019
Dear Autocar Truck Owner:
This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in 33, 2019-2020 model year Xpeditor chassis. These chassis were manufactured between September 7, 2018 and July 18, 2019 with non-sequential serial numbers in the range 228668 through 231646. Our records indicate that your vehicle was manufactured within this time period and may contain the defect described herein.
| MODELS AFFECTED: | Autocar Xpeditor MY 2019-2020 |
| COMPONENTS AFFECTED: | Power Steering Pump Mounting Bolts |
| SAFETY DEFECTS AND POTENTIAL RISKS: | The power steering pump mounting bolts may not be properly secured. If the power steering pump becomes disconnected, a sudden increase of steering effort could result in loss of vehicle control, increasing the risk of a crash, personal injury or property damage. |
| REPAIR REQUIRED: | The power steering pump mounting bolts will be properly secured at no charge. |
| TIME REQUIRED FOR THE REPAIR: | The labor time to repair your vehicle is 1.0 hour. |
| WHAT YOU SHOULD DO: | To have your vehicle repaired, contact your local authorized Autocar service site or email warranty@autocartruck.com. |
| PRIOR REPAIRS: | If you have previously paid for repairs relating to this recall you may be entitled to recover the amount you paid for those repairs. Submit a copy of all documentation supporting your claim to Autocar at the address set forth below in the “Assistance” section. |
| NOTICE REGARDING LEASED VEHICLES: | If you are a Lessor (as defined below) of a vehicle that is affected by this notice, you are obligated under federal law to provide a copy of this Notice to the lessee of such vehicle within 10 days of your receipt of this Notice. Further, you must maintain a record, which identifies the lessee(s) to whom you send a copy of this Notice, the date you send the Notice and the VIN of the vehicle that you have leased to the lessee(s).
For purposes of this Notice, the term โLessorโ means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles, as of the date of this Notice. |
| OWNER RECALL RESPONSE CARD: | The enclosed Owner Recall Response Card identifies your vehicle. Please complete this postage-paid card and return it to Autocar. If you do not own, have sold or have traded the vehicle identified on the card, please indicate that on the postage-paid card and return it to Autocar. |
| ASSISTANCE: | If you need assistance with this recall, call our toll-free numbers below or write to Autocar at:
Autocar, LLC You may also submit a complaint to: Administrator or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 800-424-9153); or go to https://www.safercar.gov. |
We regret any inconvenience this recall may cause, but we hope you recognize Autocarโs concern for your safety and satisfaction with your vehicle.
Sincerely,
AUTOCAR, LLC
ACF 00002 Rev. 000
IMPORTANT SAFETY RECALL
AUTOCAR, LLC SAFETY RECALL ACX-1907
NHTSA RECALL NO. 19V622
October 2019
TO: U.S. Distributors
Dealer Principals, Service Managers, Warranty Managers, Parts Managers
This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in 33, 2019-2020 model year Xpeditor chassis. These chassis were manufactured between September 7, 2018 and July 18, 2019 with non-sequential serial numbers in the range 228668 through 231646. Accordingly, a recall to address this issue is being initiated effective October 18, 2019.
| MODELS AFFECTED: | Autocar Xpeditor MY 2019-2020 |
| COMPONENTS AFFECTED: | Power Steering Pump Mounting Bolts |
| SAFETY DEFECTS AND POTENTIAL RISKS: | The power steering pump mounting bolts may not be properly secured. If the power steering pump becomes disconnected, a sudden increase of steering effort could result in loss of vehicle control, increasing the risk of a crash, personal injury or property damage. |
| REPAIR REQUIRED: | The power steering pump mounting bolts will be properly secured at no charge to the owner. |
| REPAIR AVAILABLE: | VIN profiles in the Autocar Warranty System will be updated to show the open recall on October 18, 2019 and a spreadsheet of the affected VINs will be available in the Warranty system. |
| REMINDER: | It is a violation of Federal law to sell or lease a vehicle covered by this recall notice unless the recall remedy has been completed. Substantial civil penalties apply to violations of this law.
If you have any questions or concerns, please contact the Autocar Warranty Department at warranty@autocartruck.com. |
Sincerely,
AUTOCAR, LLC
ACF 00002 Rev. 000
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| AUTOCAR | XPEDITOR | 2019-2020 |
7 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19V622-3730.PDF 211.125KB
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Defect Notice 573 Report
RCLRPT-19V622-3345.PDF 214.138KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V622-3288.pdf 215.468KB
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Recall Acknowledgement
RCAK-19V622-1329.pdf 245.288KB
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Manufacturer Notices(to Dealers,etc)
RCMN-19V622-1940.pdf 147.708KB
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Remedy Instructions and TSB
RCRIT-19V622-6025.pdf 1063.194KB
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Recall Quarterly Report #3, 2020-2
RCLQRT-19V622-9190.PDF 211.31KB
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