Incorrect Bolt Lengths For Rotating Pin Box - MORryde You Turn & Orbital Rotating Pin Boxes

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July 19, 2019 NHTSA CAMPAIGN NUMBER: 19E047000

Incorrect Bolt Lengths for Rotating Pin Box

If the rotating pin box has been unlocked and allowed to rotate, the shorter bolt can allow the wedge that locks out the rotation of the pin box to break free from the pin box, allowing the rotating pin box to rotate in two places, increasing the risk of a crash.

NHTSA Campaign Number: 19E047

Manufacturer MORryde International, Inc.

Components TRAILER HITCHES

Potential Number of Units Affected 2,766

Summary

MORryde International, Inc. (MORryde) is recalling certain You Turn and Orbital Rotating Pin boxes. The pin boxes may have been equipped with bolts 1-3/4″ in length when they should be equipped with 2″ long bolts.

Remedy

MORryde will notify owners, and dealers will inspect the bolt, and provide replacement bolts if necessary, free of charge. The recall began September 6, 2019. Owners may contact MORryde customer service at 1-574-293-1581.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:

– In the case of a defect, a chronology of all principal events that were the basis for the determination that the defect related to motor vehicle safety, including a summary of all warranty claims, field or service reports, and other information (such as numbers of deaths and/or injuries), with their dates of receipt (49 CFR 573.6 (c)(6)).

– A description of the manufacturer’s program for remedying the defect or noncompliance (49 CFR 573.6 (c)(8)(i)).

– Your company’s program shall include a plan for reimbursing an owner or purchaser who incurred costs to obtain a remedy for the problem addressed by the recall within a reasonable time in advance of your company’s notification of owners, purchasers and dealers, in accordance with § 573.13 of this part. Your company’s plan may incorporate by reference a general reimbursement plan it previously submitted to NHTSA, together with information specific to the individual recall. Information required by § 573.13 that is not in a general reimbursement plan shall be submitted in your company’s report to NHTSA under this section. If your company submits one or more general reimbursement plans, your company shall update each plan every two years, in accordance with § 573.13. Your company’s remedy program and reimbursement plans will be available for inspection by the public at NHTSA headquarters (49 CFR 573.6 (c)(8)(i)). If the vehicles are new and would be covered under the manufacturer’s warranty program, please state that in the remedy section of your filing.

IMPORTANT SAFETY RECALL NOTICE NHTSA RECALL ID: 19E-047

MORryde RSPB77-1622, RSPB83-1622, RTPB77-1622-03, RTPB77-1622-05, & RTPB83-1622-03

Rubber and Non-rubber Rotating Pin Boxes

Dear MORryde Rotating Pin Box Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

MORryde has decided a potential safety concern exists with the rotating pin boxes listed above for vehicles manufactured between 3/16/18 and 7/15/19. It has been determined that rotating pin boxes in this recall population may have been manufactured with improper length bolts that hold the wedge to the pin box.

REASON FOR RECALL: The 2 (You Turn Rotating Pin Box) or 3 (Orbital Rubber Rotating Pin Box) bolts that are used to hold the wedge to the rotating pin box may be too long or too short. If the rotating pin box is unlocked and allowed to rotate and the wedge is installed with improper length bolts, the wedge may become disconnected from the pin box. This would allow the rotating pin box to pivot in two places which could allow the trailer to come in contact with the truck, increasing the risk of a crash.

REMEDY FOR RECALL: The bolt will be inspected and replaced if necessary, at no cost to the owner. The remedy will take 15 minutes.

If after having attempted to take advantage of this recall you believe you have not been able to have your defective part remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C. 20590 or call the toll-free vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

We apologize for any inconvenience this safety recall may cause, but your safety is our first concern.

IMPORTANT SAFETY RECALL NOTICE

RECALL INSTRUCTIONS

TOOLS REQUIRED:

15/16″ Socket
Breaker Bar
250 ft-lb Torque wrench
Tape measure or ruler

OPTIONAL:

Impact gun
Ratchet

TIME ALLOWED:

15 minutes

NOTE:

Hex head bolts are measured from below the head as shown above and usually measure approximately 1/16″ shorter than the specified measurement.

NOTE: The following steps are intended to be performed on one bolt at a time so that if the wedge is installed in the rotation position, it can maintain that position without having to follow the wedge installation instructions in the owner’s manual.

STEP 1

Using the breaker bar and 15/16″ socket, loosen one of the bolts that hold the wedge in place.* Remove the bolt and verify that it is the proper length. The You Turn Rotating Pin Box uses (2) 2″ long bolts and the Orbital Rotating Rubber Pin Box uses (2) 2″ and (1) 1-1/4″ long bolts when the wedge is in the storage position or a combination of 2 of these bolts when the wedge is installed for rotation.

*NOTE: This recall only pertains to customers who are using the standard wedge that came with the rotating pin box or have it in the storage position. There is a separate recall if a different wedge kit has been installed.

The wedge stored in the You Turn Rotation Pin Box.

The wedge in use in the You Turn Rotating Pin Box.

The wedge in use in the alternate orientation of the You Turn Rotating Pin Box.

STEP 1 CONT.

The wedge storded in the Orbital Rotating Rubber Pin Box with 3 bolts installed.

The wedge in use in the alternate orientation of the Orbital Rotating Rubber Pin Box with 2 bolts installed. The 3rd bolt is in the storage location and needs to be checked as well. Do not confuse it with the lockout bolts in the storage location which are 1-1/2″ long.

The wedge in use in the Orbital Rotating Rubber Pin Box with 2 bolts installed. The 3rd bolt is in the storage location and needs to be checked as well. Do not confuse it with the lockout bolts in the storage location which are 1-1/2″ long.

STEP 2a

If the bolt that was removed in Step 1 was correct, reinstall the bolt and torque to 200 ft-lbs. Continue to Step 3.

STEP 2b

If the bolt that was removed in Step 1 was incorrect, contact MORryde to replace it with the correct bolt. Before moving the unit, refer to the Lockout Procedure* located after Step 3. The 2″ bolt is UO115-824 and the 1-1/4″ bolt is UO115-798. Reinstall the bolt and torque to 200 ft-lbs.

STEP 3

Repeat Steps 1 & 2 for the remaining bolt for the You Turn Rotating Pin Box or for both remaining bolts for the Orbital Rotating Rubber Pin Box.

* LOCKOUT PROCEDURE:

If a bolt is removed and determined the length is improper, the following repair instructions need to take place. If the unit needs to be moved prior to receiving and completing the repair instructions, complete the lockout procedure before moving the unit.

THIS COMPLETES THE RECALL.

IMPORTANT SAFETY RECALL NOTICE

LOCKOUT PROCEDURE

TOOLS REQUIRED:

15/16″ Socket
Breaker Bar
Torque wrench capable of 200ft-lbs

TIME ALLOWED:

30 minutes

Use the socket and breaker bar to loosen the wedge bolts and the bolts that are in the lockout hardware storage location, removing them and the spacer plates.

Place the spacer plates between the spindle box and pin box so that the hole lines up with the lockout holes. Use the two 5/8-18 x 1.5” bolts removed from the storage location with the conical lock washers and hand thread them into the lockout holes. Use the remaining bolts and conical lock washers and hand thread them into the storage location to store the wedge. Set the torque wrench to 200ft-lbs and torque all 5 bolts.

SEOCONTENT-START

1
Debbie Kauffman
From: Debbie Kauffman
Sent: Monday, August 05, 2019 3:28 PM
To: abrindley@campingworld.com
Cc: Cathy Sutton
Subject: Orbital/You Turn Rubber Pin Box Bolt Recall
Good Afternoon,
MORryde eBay is issuing a safety recall for the Orbital Rotating Pin Box / You Turn Rotating Pin Box. We’ve found that there’s
the potential of an incorrect bolt being used during production, a 1 ¾” bolt vs. 2” bolt, which if the rotating pin box has
been unlocked and allowed to rotate, the shorter bolt can allow the wedge that locks out the rotation of the pin box to
break free from the pin box, thus allowing the rotating pin box to rotate in two places. This can cause property damage
or personal harm. The expected failure rate of this recall is low but MORryde eBay errors on the side of safety and takes any
potential safety risk seriously. The production dates affected by this recall are 3/16/2018 – 7/15/2019 and the purchase
orders that affect you are below.
Part Id Customer Id Order Id
PO
Number
Ship
Qty
Shipped
Date
Part Description
RTPB77-1622-05 CAMPINGWORLD 646963 2724085 1 08/30/2018 *N*RTPB83-1622W/HRDWR Please let me know if any of the inventory is still at your warehouse or if it’s been sold to a dealer. If sold to a dealer,
please provide the dealer information so we can get the retail information to send out the safety recall notice. If
inventory is still at your warehouse, we’ll issue an RGA to bring back the recalled part for inspection, fix if needed and
return back to you. Thank you so much for your assistance in this matter.
Thank you,
Debbie Kauffman
MORryde eBay International eBay , Inc.
1966 Sterling Avenue
Elkhart, Indiana 46516
O: (574) 293-1581 ext 1298
F: (574) 294-4936

IMPORTANT SAFETY RECALL NOTICE
NHTSA RECALL ID: 19E-047
MORryde eBay RSPB77-1622, RSPB83-1622, RTPB77-1622-03, RTPB77-1622-05, & RTPB83-1622-03
Rubber and Non-rubber Rotating Pin Boxes
Dear MORryde eBay Rotating Pin Box Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
MORryde eBay has decided a potential safety concern exists with the rotating pin boxes listed above for vehicles
manufactured between 3/16/18 and 7/15/19. It has been determined that rotating pin boxes in this recall population
may have been manufactured with improper length bolts that hold the wedge to the pin box.
REASON FOR RECALL: The 2 (You Turn Rotating Pin Box) or 3 (Orbital Rubber Rotating Pin Box) bolts that are used
to hold the wedge to the rotating pin box may be too long or too short. If the rotating pin box is unlocked and allowed
to rotate and the wedge is installed with improper length bolts, the wedge may become disconnected from the pin
box. This would allow the rotating pin box to pivot in two places which could allow the trailer to come in contact with
the truck, increasing the risk of a crash.
REMEDY FOR RECALL: The bolt will be inspected and replaced if necessary, at no cost to the owner. The remedy
will take 15 minutes.
If after having attempted to take advantage of this recall you believe you have not been able to have your defective part remedied without
charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Ave., S.E., Washington, D.C. 20590 or call the toll-free vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go
to https://www.safercar.gov.
We apologize for any inconvenience this safety recall may cause, but your safety is our first concern.
574.293.1581 • www.MORryde.com
1
TOOLS REQUIRED:
• 15/16″ Socket
• Breaker Bar
• 250 ft-lb Torque wrench
• Tape measure or ruler
OPTIONAL: TIME ALLOWED: NOTE:
• Impact gun 15 minutes Hex head bolts are measured from below the head
• Ratchet as shown above and usually measure approximately
1/16″ shorter than the specified measurement.
NOTE: The following steps are intended to be performed on one bolt at a time so that if the wedge is installed in
the rotation position, it can maintain that position without having to follow the wedge installation instructions in the
owner’s manual.
574.293.1581 • www.MORryde.com
IMPORTANT SAFETY RECALL NOTICE
RECALL INSTRUCTIONS
STEP 1
Using the breaker bar and 15/16″ socket, loosen one of the
bolts that hold the wedge in place.* Remove the bolt and verify
that it is the proper length. The You Turn Rotating Pin Box uses
(2) 2″ long bolts and the Orbital Rotating Rubber Pin Box uses
(2) 2″ and (1) 1-1/4″ long bolts when the wedge is in the storage
position or a combination of 2 of these bolts when the wedge is
installed for rotation.
The wedge in use in the You Turn Rotating Pin Box.
The wedge stored in the You Turn Rotation Pin Box.
*NOTE: This recall only pertains to customers who
are using the standard wedge that came with the
rotating pin box or have it in the storage position.
There is a separate recall if a different wedge kit
has been installed.
X
2
1 1/2″
1 1/2″
2″
2″
The wedge in use in the alternate orientation of the You
Turn Rotating Pin Box.
1 1/2″ 2″
IMPORTANT SAFETY RECALL NOTICE
RECALL INSTRUCTIONS
The wedge storded in the Orbital Rotating Rubber Pin Box
with 3 bolts installed.
The wedge in use in the Orbital Rotating Rubber Pin Box
with 2 bolts installed. The 3rd bolt is in the storage location
and needs to be checked as well. Do not confuse it with the
lockout bolts in the storage location which are 1-1/2″ long.
The wedge in use in the alternate orientation of the Orbital
Rotating Rubber Pin Box with 2 bolts installed. The 3rd bolt is
in the storage location and needs to be checked as well. Do
not confuse it with the lockout bolts in the storage location
which are 1-1/2″ long.
STEP 2a
If the bolt that was removed in Step 1 was correct,
reinstall the bolt and torque to 200 ft-lbs. Continue
to Step 3.
STEP 3
Repeat Steps 1 & 2 for the remaining bolt for the You
Turn Rotating Pin Box or for both remaining bolts for
the Orbital Rotating Rubber Pin Box.
STEP 2b
If the bolt that was removed in Step 1 was incorrect, contact
MORryde eBay to replace it with the correct bolt. Before
moving the unit, refer to the Lockout Procedure* located
after Step 3. The 2″ bolt is UO115-824 and the 1-1/4″ bolt
is UO115-798. Reinstall the bolt and torque to 200 ft-lbs.
574.293.1581 • www.MORryde.com
STEP 1 CONT.
THIS COMPLETES THE RECALL.
* LOCKOUT PROCEDURE:
If a bolt is removed and determined the length is improper, the
following repair instructions need to take place. If the unit needs to
be moved prior to receiving and completing the repair instructions,
complete the lockout procedure before moving the unit.
3
1 1/4″
1 1/4″
1 1/2″
2″
2″
2″
TOOLS REQUIRED: • 15/16″ Socket • Breaker Bar • Torque wrench capable of 200ft-lbs
TIME ALLOWED: 30 minutes
Use the socket and breaker bar to loosen the wedge bolts and the bolts that are in the lockout hardware storage
location, removing them and the spacer plates.
Place the spacer plates between the spindle box and pin box so that the hole lines up with the lockout holes. Use
the two 5/8-18 x 1.5” bolts removed from the storage location with the conical lock washers and hand thread them
into the lockout holes. Use the remaining bolts and conical lock washers and hand thread them into the storage
location to store the wedge. Set the torque wrench to 200ft-lbs and torque all 5 bolts.
IMPORTANT SAFETY RECALL NOTICE
LOCKOUT PROCEDURE
574.293.1581 • www.MORryde.com
Spindle Box Pin Box
Spacer Plate
Lockout Hardware
Lockout Holes Spacer Plate
Lockout Hardware Wedge Bolts
Storage Location
4