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September 6, 2019 NHTSA CAMPAIGN NUMBER: 19E060000
Lug stud failure can lead to a sudden reduction in vehicle handling, increasing the risk of a crash.
NHTSA Campaign Number: 19E060
Manufacturer TAP Worldwide, LLC
Components WHEELS
Potential Number of Units Affected 829
Summary
TAP Worldwide, LLC (TAP) is recalling certain Pro Comp Extended Thread (ET-Style) Lug Nuts, part numbers PXA16148 (chrome), PXA16148B (black) and PXA16148OET (short). The lug nuts may not be the correct size due to being incorrectly labeled. As a result, the lug nuts may not be able to be properly tightened, possibly causing lug stud failure.
Remedy
TAP Worldwide will notify owners, and replace the defective thread lug nuts with smaller diameter lug nuts, free of charge. The recall began on December 9, 2019. Owners may contact TAP customer service at 1-888-376-1417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
This notice applies to extended thread lug nuts, part numbers PXA16148; PXA16148B; and PXA16148OET.
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Date: November 27, 2019
Dear Valued TAP Customer,
REASON FOR NOTICE
TAP Worldwide, LLC has decided that a defect which relates to motor vehicle safety exists in TAP Worldwide, LLC extended thread lug nuts. The particular extended thread lug nuts, due to their diameter, may not seat properly when used with certain aftermarket wheel brands and models.
Specifically, if the subject extended thread lug nuts were used in connection with certain wheel models that featured smaller diameter lug nut holes, the lug nuts may interfere with the lug nut hold, failing to retain torque, which could potentially allow the wheel to come loose or detach from the vehicle, resulting in a crash.
WHAT SHOULD YOU DO
You should contact TAP Worldwide, LLCโs Recall Parts Assistance Department at 1-800-7760767 ext. 1717 or by email at recallpartsassistance@4wp.com immediately for a replacement part or to identify a recommended service facility that is closest to you. You may replace the part yourself, or take your vehicle to a TAP Worldwide, LLC service facility or your own service facility for repair. TAP Worldwide, LLC will remedy the defect without charge and at no cost to the customer.
PARTS INFORMATION
The replacement part will be available through TAP Worldwide, LLC by contacting the Recall Parts Assistance Department at 1-800-776-0767 ext. 1717 or by email at recallpartsassistance@4wp.com.
WHAT WE WILL DO
If you choose to have a service facility do the repair, the service facility will replace the defective extended thread lug nuts with replacement, smaller diameter lug nuts that will address the risk of the lug nuts interfering with the lug holes on the wheel models at issue. A detailed description of each step required to correct the defect is provided as an enclosure.
HOW LONG WILL IT TAKE
The time needed for the replacement is approximately 0.75 hours. The service facility may need your vehicle for a longer period of time due to service scheduling issues, but every effort will be made to minimize your inconvenience.
REIMBURSEMENT
If you have already paid for repairs to address the condition covered by this recall, you may be eligible to have those costs reimbursed. Requests for reimbursement may include parts, labor, fees and taxes; however, it may not include any expense or inconvenience you may have suffered due to the loss of use of your vehicle. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized service facility.
To be eligible for reimbursement:
- You must have had the part repaired before receiving this notice.
- You must have owned the vehicle at the time of repair. You are still eligible if you no longer own the vehicle.
Your claim will be acted upon within 60 days of receipt. If your claim is:
- Approved โ you will receive a check.
- Denied โ you will receive a letter with the reason(s) for denial.
- Incomplete โ you will receive a letter identifying the required documentation needed to complete the claim and be offered the opportunity to resubmit the claim when the missing documentation is available.
To file a claim for reimbursement please contact the Recall Parts Assistance Department toll free at 1-800-776-0767 ext. 1717 or by email at recallpartsassistance@4wp.com for processing. Please be prepared to provide the following information:
- Name
- Address
- Phone Number
- Part Name and Number
- Date of Repair
- Requested Reimbursement Amount
The following documentation must be submitted with this form. Original or clear copy of all receipts, invoices and/or repair orders showing:
- Name and address of the person who paid for the repair
- The part name and number of the item that was repaired
- The 17-digit Vehicle Identification Number of the vehicle that was repaired (if applicable)
- The total cost of the repair expense that is being claimed
- Payment for the repair in question and the date of the payment
Failure to include proper documentation can delay your reimbursement. Alternatively, you may fill out the Claim Form enclosed in this notice and submit the required documentation by mail to the address listed in the Contact Information section below. If you have questions, please call the Recall Parts Assistance Department toll free at 1-800-776-0767 ext. 1717.
CONTACT INFORMATION
If you have any questions regarding this matter, please contact us at 1-800-776-0767 ext. 1717.
If you have any problems obtaining the needed repair or believe that this repair has not been made within a reasonable time, you may contact us at 1-800-776-0767 ext. 1717, by email at recallpartsassistance@4wp.com, or by mail to:
TAP Worldwide, LLC
Attn: Recall Parts Assistance
400 West Artesia Boulevard
Compton, California 90220 USA
If, after contacting TAP Worldwide, LLC, you still have a problem getting this repair made within a reasonable time and/or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safecar.gov.
If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Your continued satisfaction with TAP is important to us. Please understand that we have taken this action in the interest of your safety and your vehicleโs proper operation. We regret any inconvenience that this action may cause you.
Sincerely,
TAP Worldwide, LLC
STEPS TO CORRECT
- Check Lugnut ET Diameter w/ Check Tool. If lugnut does not fit into hole in Check Tool, you cannot use Lugnut with wheel.
- Check Wheel lugnut holes from back side of wheel w/ Ck tool, before mounting tires on any new wheels. Make sure gage fits into All lug holes from back side of wheel (mounting pad).ย If tool does not fit into wheel lug holes, then you cannot use that/those wheels with ET lugnuts. NOTE: Wheel Lugnut thru holes are 16 mm nominal Diameter.
- Check lugnut ET Length w/ Ck tool. Confirm ET lugnut length is not too long.ย Also, confirm by hand and visually that lugnut mates properly with wheel prior to mounting tires on wheels. Lugnut needs at least approximately 1/16 inch (2 mm) air gap between wheel mounting pad and bottom of lugnut.
- Check ET Lugnut Taper w/ Ck tool. Lugnut taper should mate up flush with taper on Check Tool.ย If an air gap of greater than 0.5 mm exists, you cannot use lugnuts with wheels.
- Confirm Lugstud will not โbottom outโ in lugnut before correctly clamping wheel. Check this by threading a lugnut onto the lugstud with the wheels removed from the vehicle.ย Check lugstuds on both front and back axles.
GENERAL NOTE: Use a wire brush to carefully clean off any rust or debris from lugstuds and/or axle hub boss before installing or test fitting any Accessory Wheel and/or ET lugnuts onto vehicle axles. If the wheel being inspected is a used wheel, carefully clean off the backside of the wheel and the wheel center bore section that mates up with the vehicle axle, before inspection.
Example ET Lugnut
Example Wheel Hole Geometry
Recall No. 19E-060
IMPORTANT SAFETY RECALL
This notice applies to extended thread lug nuts, part numbers PXA16148; PXA16148B; and PXA16148OET.
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Date: November 27, 2019
Dear Valued TAP Dealer,
REASON FOR NOTICE
TAP Worldwide, LLC has decided that a defect which relates to motor vehicle safety exists in TAP Worldwide, LLC extended thread lug nuts. The particular extended thread lug nuts, due to their diameter, may not seat properly when used with certain aftermarket wheel brands and models.
Specifically, if the subject extended thread lug nuts were used in connection with certain wheel models that featured smaller diameter lug nut holes, the lug nuts may interfere with the lug nut hold, failing to retain torque, which could potentially allow the wheel to come loose or detach from the vehicle, resulting in a crash.
WHAT SHOULD YOU DO
You should contact TAP Worldwide, LLCโs Recall Parts Assistance Department at 1-800-7760767 ext. 1717 or by email at recallpartsassistance@4wp.com immediately for more information regarding this recall and the assistance we ask of you. TAP Worldwide, LLC will remedy the defect without charge and at no cost to the dealer. Replacement parts are currently available.
TAP Worldwide, LLC requests your assistance in identifying customers that were sold the affected extended thread lug nuts. If customers are identified, contact TAP Worldwide, LLC Recall Parts Assistance Department at 1-800-776-0767 ext. 1717 or by email at recallpartsassistance@4wp.com with the following information:
- Customerโs name, address, and phone number
- Quantity of extended thread lug nuts sold to that customer
- Date of sale
TAP Worldwide, LCC also requests your assistance in removing, returning, and replacing affected extended thread lug nuts. We are requesting you remove all affected extended thread lug nuts. We are replacing the affected extended thread lug nuts with a new extended thread lug nuts. If a customer has already replaced an extended thread lug nuts that is included in this recall and is seeking reimbursement, please refer them to the reimbursement plan included in their customer notification or they may contact Recall Parts Assistance Department at 1-800-776-0767 ext. 1717 for assistance.
TAP Worldwide, LLC requests you remove and return all affected extended thread lug nuts to us. Credit will be issued once the recall parts have been received, inspected, and verified. TAP Worldwide, LLC will issue a full credit for the part returned from inventory, plus shipping costs. Please ship parts to:
TAP Worldwide, LLC
Attn: Recall Parts Assistance
400 West Artesia Boulevard
Compton, California 90220
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment covered by the notification under a sale or lease until the defect is remedied.
If you have any questions regarding this matter, please contact us at 1-800-776-0767 ext. 1717.
Sincerely,
TAP Worldwide, LLC
Recall No. 19E-060
1 Affected Product
Equipment
12 Associated Documents
Manufacturer Notices(to Dealers,etc)
RCMN-19E060-5894.pdf 123.183KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19E060-2825.pdf 426.115KB
Recall Quarterly Report #3, 2020-2
RCLQRT-19E060-8971.PDF 211.309KB
Defect Notice 573 Report
RCLRPT-19E060-7927.PDF 213.719KB
Recall 573 Report – Amendment 1
RCLRPT-19E060-2361.PDF 213.721KB
Recall Acknowledgement
RCAK-19E060-2279.pdf 245.562KB
Recall Quarterly Report #1, 2019-4
RCLQRT-19E060-2600.PDF 211.124KB
Recall Quarterly Report #2, 2020-1
RCLQRT-19E060-4598.PDF 211.223KB
Recall 573 Report- Amendment 2
RCLRPT-19E060-5670.PDF 213.957KB
Recall Quarterly Report #4, 2020-3
RCLQRT-19E060-7710.PDF 211.416KB
Recall 573 Report – Amendment 3
RCLRPT-19E060-3042.PDF 214.215KB
Recall Quarterly Report #5, 2020-4
RCLQRT-19E060-5499.PDF 211.529KB
Latest Recalls Documents
- For Select Aftermarket and Factory Wheels.
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- Features: Cold forged carbon steel and tested to industry standards. Durable construction. Stylish chrome or black chrome finish. Utilizes traditional hex-body bulge-acorn design for fast and easy installation.
- ATTENTION: Refer to the ownerโs manual or the wheel manufacturerโs guide for the correct thread size, seat style, length, hex and torque specifications. You assume all liability of improper installation which can result in accident and/or injury.
- 1 year manufacturer warranty. Always check your vehicle fitment before purchasing! Contact cs@whtknight.com for warranty replacement or fitment issues.
- For Select Aftermarket and Factory Wheels.
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- ATTENTION: Refer to the ownerโs manual or the wheel manufacturerโs guide for the correct thread size, seat style, length, hex and torque specifications. You assume all liability of improper installation which can result in accident and/or injury.
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- ATTENTION: Refer to the ownerโs manual or the wheel manufacturerโs guide for the correct thread size, seat style, length, hex and torque specifications. You assume all liability of improper installation which can result in accident and/or injury.
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- ATTENTION: Refer to the ownerโs manual or the wheel manufacturerโs guide for the correct thread size, seat style, length, hex and torque specifications. You assume all liability of improper installation which can result in accident and/or injury.
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Avalon, Camry, Highlander, Prius, Sienna. Lexus
IS300, LFA, CT200h, HS250h, GS450h. Mitsubishi
Lancer, Eclipse, Outlander, Galant. Scion
xB, tC, iM, xD and more
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- PRECISION THREADS: The superior thread engagement enables your car to withstand the rigors of daily driving; add them to your car today and enjoy the ride!
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- Vehicle Models: Replacement for Chevy Avalanche/Blazer/Colorado/Equinox/Express 2500/Silverado 1500,2500,3500/Suburban 1500,2500,3500/Tahoe/Traverse. For GMC
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- One-Piece Nuts: The one-piece structure design is more splendid and safer than the two-piece design. Thick coating, cold forged and heat treated steel soild lug nuts, anti-rusting and anti-stripped, high strength and durability
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