9903442 – Chassis Missing Heat Shields – 2016-2017 Jayco Alante Motorhomes

October 3, 2019 NHTSA CAMPAIGN NUMBER: 19V706000

Chassis Missing Heat Shields

Excessive heat can melt hydraulic lines, increasing the risk of a fire.

 

NHTSA Campaign Number: 19V706

Manufacturer Jayco, Inc.

Components STRUCTURE

Potential Number of Units Affected 190

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2016-2017 Alante motorhomes built on Ford F53 chassis. A heat shield may have not have been installed, allowing the hydraulic lines to be exposed to excessive heat.

 

Remedy

Jayco will notify owners, and dealers will install aftermarket heat shields to the chassis, free of charge. The recall began November 14, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco’s number for this recall is 9903442.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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Heat Shield Installation/Hydraulic Hose Routing

Bulletin Type:	RECALL	Publication Date:	November 2019
Recall #s:	19V-706  US 2019-505  CN	Make:	Jayco
Job Code:	9903442	Model:	Alante
Flat Rate:	RC024 Inspt for Heat Shield and Damages .2hr RC025 Inspt & Install Heat Shield    1.5hr RC026 Inspt for Hose Routing and Damages  .2hr RC027 Inspt & reroute Hoses  1hr	Model Year(s):	2016-2017

 

Damage caused by a missing Heat Shield and/or by incorrect routing of the Hydraulic hoses, requires  Pre-Authorization from Service Group prior to starting the repair.

 

Affected Units:

2016 G1AL0051-0131 2017 H1AN0051-0119 AP0051-0103

 

 

 

Heat Shield Installation	Inspect for heat shield above the catalytic converter and install as required.
Parts Kit A:	Parts Kit #:  19V-705/706A
	Parts Kit Contents: (1) Heat Shield (1) 1×1.5.30.875 angle bracket (1) 1×1.5×37.75 angle bracket (4) Heat shield Z brackets (8) Lock washers .31 (8) Hex bolt .31-18×1.00 GR 5 (8) Hex nuts .31-18
Misc. Tools & Supplies:	Metal Cutter ½” socket & ratchet wrench ½” closed end wrench Impact wrench

 

Hydraulic hose routing for leveling system	Excess hydraulic hoses for the leveling system are coiled and located in an area that may allow damage to a hose/s.   (i.e. kinks, restrictions scuffed, melted, etc.)  Inspect Hoses (3) and reroute as required.
Parts Kit B:	Parts Kit #:  19V-705/706B
	Parts Kit Contents:  12 – 15” UV mounting hole cable zip ties

 

INSPECTION STEPS

TURN OFF ENGINE & ALLOW ENGINE EXHAUST TO COOL COMPLETELY PRIOR TO INSPECTIONS

 

Inspection A   Heat Shield above Catalytic Converter

Inspect to confirm if a heat shield is present above the catalytic converter.

If heat shield is in place above the catalytic converter, move to Inspection B.

If heat shield is missing, inspect for any damage caused by the missing shield.

Contact Customer Service for Pre-authorization to repair damages noted. Proceed with Heat Shield installation instructions.

 

While you are under the vehicle, proceed with the Hydraulic Hose Routing inspection.

 

Inspection B   Hydraulic Hose Routing

Inspect the routing of the hydraulic hoses for the leveling system along the passenger side frame rail.

 

FIG 1

Example of hydraulic hose incorrectly coiled along chassis rail & above exhaust

 

FIG 2

Example of hydraulic hose correctly routed along chassis frame rail

 

Step 1 – Locate the hydraulic hose for the leveling system secured to the underbody, routed along the passenger-side frame rail. If there was excess hose during the build process, it will be bundled at a point approximately 3-5 feet forward of the pump box as shown in (Fig 1). After locating the hydraulic hosing, inspect the area where the hose coil is located and/or secured to the frame. If the hydraulic hose is positioned without slack along the frame rail with coil located at reservoir tank (Fig 2 and Fig 3), the hose coil is positioned correctly and no repair is necessary. If the hydraulic hose coil is confirmed to be incorrectly positioned on the frame side rail (Fig 1), proceed to inspection Step #2.

 

FIG 3

Example of hydraulic hose coil correctly located at the hydraulic oil reservoir tank

Step 2 – If the hydraulic hose coil has fallen or is lacking the factory installed zip ties, carefully examine the hoses (3) for any signs of wear or damage. If signs of

hose damage are visible, a replacement hose is necessary before proceeding to the Hydraulic Hose repair nstructions. If the hoses are damaged, contact Customer Service for pre-authorization of hose replacement. If no signs of hose damage are visible, proceed with the Hydraulic Hose repair instructions.

 

 

INSTRUCTIONS – HEAT SHIELD INSTALLATION

TURN OFF ENGINE & ALLOW EXHAUST SYSTEM AND CATALYTIC CONVERTER TO COOL BEFORE STARTING THE PROCESS TO AVOID RISK OF SERIOUS BURNS.

 

FIG 1:

• Locate the catalytic converter. Install the heat shield above the catalytic converter with the (front) edge of the shield lined up with the exhaust brackets (circled) on the converter.

 

FIG 2 & 3:

• The heat shield will need to sit on top of the frame rail. To allow for this, locate any wire ties/straps (P-clamps) in the heat shield area that may prevent the heat shield from resting on the frame rail, and cut the wire ties/straps and remove them.

 

FIG 4 & 5:

• Push any wires/cables hanging at the side of the frame rail on top of the frame to allow for the heat shield.

 

FIG 6:

• Install the heat shield by inserting it over the drive shaft (with the flat side against the floor of the unit). The angle cut of the heat shield should face towards the frame rail, the bend of the shield should face downward.

 

FIG 7:

• Place both support bars in place between the heat shield and the drive shaft. The support bars will fit into the notches on the heat shield.  The shield and the support bars will set on top of the frame rail.

 

• Put the (hex) bolt in the heat shield pre-drilled holes. The bolt head should be on the top of the heat shield.  You may need to pull the heat shield back to get the bolt into place.  Pushing up on the trunk box bottom will help you with the clearance to install the bolts.

 

FIG 8 & 9:

• Starting with the rear support bracket, attach the bracket to the heat shield using the (2) center hex bolts (refer to drawing below), split washers and hex nuts. Match the pre-drilled holes in the heat shield and bracket.

Install the split washers with the hex nuts.  DO NOT TIGHTEN THE BOLTS YET.

 

FIG 9 & 10:

• Refer to the drawings below for bolt and “Z” bracket locations.
• Install the bolts on the two outside pre-drilled holes adding a “Z” bracket between the heat shield and the hex nut (Fig 10 – Detail B). DO NOT TIGHTEN THE BOLTS WITH THE “Z” BRACKETS YET.
• Repeat this process on the rear support, starting with the 2 center bolts and ending with the bolts with the “Z” brackets.

 

FIG 11:

• Put the heat shield back in place. The flat edge of the heat shield (without the bend) should rest on the frame rail.

 

FIG 12:

• Position the shield with the front edge of the shield over the bracket area of the exhaust.

 

FIG 13:

• Position the heat shield on top of the frame rail with the “Z” bracket directly below to secure the shield in place. Tighten the nut enough to hold the support bracket in place.

 

FIG 14:

• Position the other end of the support bracket on top of the frame rail with the “Z” bracket under the rail. Tighten the nut enough to hold the bracket in place.

 

FIG 15:

• Repeat this process for the front bracket. The bracket should fit in the notch on the heat shield.  The front support bracket will cross the heat shield at an angle.
• Fasten the bracket to the heat shield starting with the 2 center bolts. The split washer should be next to the nut.  DO NOT TIGHTEN YET.
• The heat shield should already be resting on the frame rail. Install the “Z” bracket below the rail.  Tighten the nut enough to hold the heat shield in place.  Install the bolt and the “Z” bracket on the other end of the support bracket.

 

FIG 16:

• When all bolts, nuts and “Z” brackets are in place, and with the front of the heat shield lined up with the exhaust brackets, tighten the nuts starting at the ends with the “Z” brackets.
• Use either a ½ “socket and ratchet wrench, a ½” box end wrench, or an impact driver.
• Secure ALL nuts tightly.

 

INSTRUCTIONS – HYDRAULIC HOSE ROUTING

TURN OFF ENGINE & ALLOW ENGINE EXHAUST TO COOL COMPLETELY

Cut the zip tie and correctly re-route the hose coil (Fig 1) to the hydraulic oil reservoir pump tank (Fig 3).

 

FIG 1

Example of hydraulic hose incorrectly coiled along chassis rail & above exhaust

 

FIG 3

Example of hydraulic hose coil correctly located at hydraulic oil reservoir tank

 

Straighten and secure the hose along the passenger side frame rail with zip ties, at a maximum distance of 36”, or as needed, to prevent any slack in the hose line (Fig 4).

 

 

Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.  Jan. 2019.

903 South Main Street  •  P.O. Box 460  •  Middlebury, IN 46540

 

19V-705 2019-504 Precept- Heat Shield/Hydraulic Hose routing
November 2019

 

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Safety Recall: 19V-706
November 2019

 

IMPORTANT SAFETY RECALL

This Notice Applies to Your Recreational Vehicle «vin»

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain Model Year 20162017 Alante motorhomes.

Reason for this recall	Routing of the hydraulic hoses for the leveling system, may be too close to the exhaust system. Improper routing may cause damage to the hoses and allow oil to leak onto the exhaust system, increasing the risk of a fire. Additionally, a required protective heat shield over the exhaust system may be missing.
Recall Remedy	Inspect for proper hose routing and presence of the heat shield and any damages caused by incorrect routing and/or absence of a heat shield. Reroute hoses and install the heat shield as required.
What we need you to do	Please contact an authorized Dealer as soon as possible to schedule an appointment. The Recall Remedy is  free of charge and may take  up to 2 hours to complete.

 

 

If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-283-8267.   If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and customer service you may want to contact NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.  Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We certainly regret this inconvenience; however, your safety is our most important priority.

 

Sincerely,

Jayco Motorized

 

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2 Affected Products

Vehicle

MAKE	MODEL	YEAR
JAYCO	ALANTE	2016-2017

 

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10 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V706-1299.pdf 51.152KB

 

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Miscellaneous Document – 19V-706 ORDER FORM FINAL

RMISC-19V706-2605.pdf 155.483KB

 

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Recall Quarterly Report #3, 2020-2

RCLQRT-19V706-1181.PDF 211.305KB

 

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V706-2664.PDF 211.119KB

 

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Recall Quarterly Report #2, 2020-1

RCLQRT-19V706-3418.PDF 211.218KB

 

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Defect Notice 573 Report

RCLRPT-19V706-9616.PDF 212.724KB

 

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Recall 573 Report – Amendment 1

RCLRPT-19V706-9667.PDF 212.744KB

 

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Recall Acknowledgement

RCAK-19V706-3488.pdf 244.766KB

 

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Remedy Instructions and TSB

RCRIT-19V706-4290.pdf 914.704KB

 

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Recall Quarterly Report #4, 2020-3

RCLQRT-19V706-8029.PDF 211.411KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V706&docType=RCL

 

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API

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