Incorrect Connection Points for Safety Chain – 2019 Multiquip WT5C Trailers

January 16, 2020 NHTSA CAMPAIGN NUMBER: 20V021000

Incorrect Connection Points for Safety Chain

The incorrect attachment points may result in the safety chains being too short, possibly interfering with steerability of the tow vehicle and increasing the risk of a crash.

 

NHTSA Campaign Number: 20V021

Manufacturer Multiquip, Inc.

Components TRAILER HITCHES

Potential Number of Units Affected 119

 

Summary

Multiquip, Inc. (Multiquip) is recalling certain 2019 WT5C trailers. The connection points for the safety chain are incorrect.

 

Remedy

Multiquip will notify owners, and dealers will relocate the mounting position of safety chains, free of charge. The recall began January 24, 2020. Owners may contact Multiquip customer service at 1-800-421-1244. Multiquip’s number for this recall is WT20191031.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

---

Service Bulletin

WT5C/WT5CSG Safety Chains Inspection

Product Group: Water Trailers		Date Issued: 01/24/20	Expiration Date: N/A	Bulletin No. WT20191031
Models/Serial Numbers Affected:
WT5C	54401 – 54404, 54419 – 54436, 54444 – 54448, 54452 – 54454, 54526 – 54542, 54553 – 5559,
	54582 – 54587, 54717 – 54723, L027063 – L027067, L027114 – L027133, L027188 – L027207
WT5CSG	54282 – 54288
Details
Problem: A limited number of WT5C and WT5CSG Water Trailers have safety chain mounting points that result in safety chain length that is inadequate for and may interfere with proper tow operation. Continued use of these affected trailers could result in damage to the water trailer and/or tow vehicle. WARNING: Failure to perform this corrective action on affected trailers may result in inadequate safety chain performance and damage to the trailer and/or tow vehicle. Failure to properly connect safety chains may result in death or serious injury if the trailer uncouples from the tow vehicle during operation. Solution: If you have a WT5C or WT5CSG trailer with the safety chains mounted to the trailer frame with a clamp plate as shown below, corrective action requires installing new hardware and relocating the chains to the V-rings as detailed below. No change is required if the chains are properly connected to the V-rings. Only water trailers within the stated serial number ranges require inspection. The serial number of the water trailer is stamped into the top of the A-frame at the junction of the tongue and/or the last 5 digits of the VIN tag.
Parts Information
IMPORTANT! Use only original Multiquip chains and hardware!     Table 1. Hammerlok Link Coupler Item No. Part No. Description Qty. Remarks 1 EE44113 Link, Hammerlok Coupling (Painted) 2 Includes items 2–5 2 Hammerlok Link #1 2 3 Hammerlok Link #2 2 4 Load Pin 2 5 Load Pin Tube 2     Figure 1. Hammerlok Link Coupler                              (Assembled)   Figure 2. Hammerlok Link Coupler (Parts)

 

WORK SAFELY!

Only a qualified service technician should perform this procedure. Follow all shop safety rules when performing this procedure.

 

SAFETY CHAIN INSPECTION

Locate the safety chains on your water trailer.

If the safety chains are attached to the welded V-rings (Figure 3A) located on the trailer tongue, the chains DO NOT need to be moved. Please disregard this notice.

If the safety chains are attached to the A-frame via a clamp plate as shown in Figure 3B, proceed as follows to reconnect the chains to the welded V-rings (Figure 3A) located on the trailer tongue.

Figure 3. Location of Safety Chains

 

PREPARATION

1. Make sure the water trailer is not in operation.
2. Place the water trailer on secure, level ground with chock blocks underneath each wheel to prevent it from rolling.

 

TOOLS

• 3/4″ wrench or socket
• Hammer or mallet

 

SAFETY CHAIN RELOCATION

1. Remove and discard the bolts, nuts and washers (Figure 4) securing the clamp plates to the A-frame.

Figure 4. Remove and Discard  Clamp Plates and Hardware

2. Remove the safety chains from the clamp plates (Figure 4) and discard the clamp plates.

 

3. Connect the safety chains to the welded V-rings using the Hammerlok link couplers (P/N EE44113) as shown in Figure 5.

Loop one half of the Hammerlok link onto the V-ring, then loop the other half onto the end of the safety chain. Connect these two link sections together by driving the load pin through the link sections and the load pin tube.

Figure 5. Reconnect Safety Chains

 

HERE’S HOW TO GET HELP

PLEASE HAVE THE MODEL AND SERIAL NUMBER ON-HAND WHEN CALLING

 UNITED STATES

 Multiquip Inc.

(310) 537- 3700

6141 Katella Avenue Suite 200

Cypress, CA  90630

E-MAIL: mq@multiquip.com WEBSITE: www.multiquip.com

CANADA	UNITED KINGDOM
Multiquip	Multiquip (UK) Limited Head Office
(450) 625-2244 4110 Industriel Boul. Laval, Quebec, Canada H7L 6V3 E-MAIL : infocanada@multiquip.com	0161 339 2223 Unit 2, Northpoint Industrial Estate, Globe Lane, Dukinfi eld, Cheshire SK16 4UJ E-MAIL : sales@multiquip.co.uk

 

---

IMPORTANT SAFETY RECALL 20V-021

Date: 01/24/20
To: WT5C/WT5CSG Water Trailer Owners
From: Multiquip Product Department
Subject: Safety Chains — INSPECTION REQUIRED

 

Dear Multiquip Customer,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Multiquip has decided that a defect which relates to motor vehicle safety exists in certain model year 2019 WT5C trailers. The trailer safety chains may be too short to properly connect to a tow vehicle.

Our records indicate that your company purchased one or more WT5C or WT5CSG Water Trailers. We are asking owners of these trailers to immediately inspect the connection points of the trailer’s safety chains. A limited number of Water Trailers were shipped with mounting points that result in safety chain length that is inadequate for and may interfere with proper tow operation. Continued use of affected trailers without the inspection and, if applicable, corrective action could result in damage to the water trailer and/or tow vehicle. Failure to properly connect safety chains may result in death or serious injury if the trailer uncouples from the tow vehicle during operation.

The safety chains will be relocated free of charge.

The accompanying Service Bulletin details the inspection procedure and corrective actions, if required. No action is needed if the trailer safety chains are connected to the V-rings as shown in the Service Bulletin.

WARNING: Failure to perform this corrective action on affected trailers may result in inadequate safety chain performance and damage to the trailer and/or tow vehicle. Failure to properly connect safety chains may result in death or serious injury if the trailer uncouples from the tow vehicle during operation. If you no longer own this trailer, please contact Multiquip to provide the new owner information.  Multiquip will then contact the new owner.

Your prompt attention to this matter is appreciated. If you have questions, please contact the Multiquip Technical Support Department at 800-478-1244 or techsupport@multiquip.com.

 

PARTS ORDERING INFORMATION

You must place a parts order with the Multiquip Parts Department to ensure proper shipment.

• Upon placement of the order, the parts needed will be shipped to you.
• Use Multiquip’s SmartEquip™ Online Parts Order System for faster service.

 

WARRANTY INFORMATION

Campaign: Reference No. WT20191031

File your claim online via E-Warranty at https://service.multiquip.com/warranty-support.html or contact our warranty department for assistance at 800-421-1244.

Labor Allowance:  0.25 hour total flat rate for relocation of safety chains.

If after having attempted to take advantage of this recall you believe you have not been able to have your trailer remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C. 20590 or call the toll-free vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https:// www.safercar.gov.

 

 

---

1 Affected Product

Vehicle

MAKE	MODEL	YEAR
MULTIQUIP	WT5C	2019

 

---

9 Associated Documents

Recall Quarterly Report #1, 2020-1

RCLQRT-20V021-6917.PDF 211.133KB

 

---

Recall Quarterly Report #1, 2020-1

RCLQRT-20V021-5866.PDF 211.133KB

 

---

Owner Notification Letter(Part 577)

RCONL-20V021-4531.pdf 82.892KB

 

---

Recall 573 Report- Amendment 1

RCLRPT-20V021-4130.PDF 215.15KB

 

---

Defect Notice 573 Report

RCLRPT-20V021-9333.PDF 215.148KB

 

---

Recall Acknowledgement

RCAK-20V021-7692.pdf 244.905KB

 

---

Recall 573 Report- Amendment 2

RCLRPT-20V021-6037.PDF 215.15KB

 

---

Remedy Instructions and TSB

RCRIT-20V021-5138.pdf 607.181KB

 

---

Recall Quarterly Report #2, 2020-2

RCLQRT-20V021-7047.PDF 211.23KB

 

---

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V021&docType=RCL

 

---

 

Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API

---

 

This product presentation was made with AAWP plugin.