CA#9599-1 – Propane Hose May Leak – 2020 Serenity Unity Wonder Motorhomes

January 31, 2020 NHTSA CAMPAIGN NUMBER: 20V054000

Propane Hose May Leak

The twist or kink may result in a propane leak, increasing the risk of a fire.

 

NHTSA Campaign Number: 20V054

Manufacturer Triple E Recreational Vehicles

Components EQUIPMENT

Potential Number of Units Affected 237

 

Summary

Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Serenity S24CB, Wonder W24FTB, W24MB and W24RTB, and Unity U24CB, U24FX, U24IB, U24MB, U24RL and U24TB motorhomes. The copper propane tubing or the propane hoses for the LP appliances may be twisted and/or kinked.

 

Remedy

Triple E has notified owners, and dealers will inspect and correct the copper tubing and rubber hose installation as necessary, free of charge. The recall began February 11, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E’s number for this recall is CA#9599-1.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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IMPORTANT SAFETY RECALL

January 30, 2020

«First Name»
«Address Line 1»
«City», «State» «ZIP Code»

“This notice applies to this vehicle, VIN

Triple E Recreational Vehicles Recall CA#9599-l

This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that certain 2020 Serenity, Unity & Wonder motorhomes manufactured between August l, 2019 & January 22, 2020 fail to conform to Federal Motor Vehicle Safety Standard

 

Description of Noncompliance:

The copper propane tubing at the manifold where the LP appliances are connected may be twisted and/or kinked. The propane hose at one of the manifolds may be twisted and/or kinked. In the situation where the twist on the copper propane tubing is too great there may be a split causing propane to leak, a spark could ignite causing a fire, which could cause bodily injury.

 

To Have This Modification Performed:

We request your assistance to have this Safety issue corrected. Please follow the included information to inspect and/or remedy the copper propane tubing and the propane hoses. For reimbursement submit a warranty application form.

Labour to perform this Recall: 0.3 hrs/ unit to inspect

Labour to perform this Recall: unknown / Triple E RV discretion

For more information contact Triple E RV/Leisure Travel Vans at 1-877992-9906 Customer Service / Warranty department or by e-mail bkwall@tripleerv.com in the subject line “Recall CA#9599-1”.

Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information.

Sincerely,

 

Brad Wall
Customer Service / Warranty Manager

 

BW/wcw

Enclosure

 

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IMPORTANT SAFETY RECALL

February 6, 2020

«Owner Name»
«Address1»
«Address2»
«Address3», «Prov»           «Postal Code»

“This notice applies to your vehicle, «Unit»

VIN

Triple E Recreational Vehicles Recall CA#9599-1

This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety_ Act. Triple E Recreational Vehicles has decided that celtain 2020 Serenity, Unity & Wonder motorhomes manufactured between August 1 2019 & January 22.2020 fail to conform to Federal Motor Vehicle Safety Standard

 

Description of Safety Defect:

The copper propane tubing at the manifold where the LP appliances are connected may be twisted and/or kinked. The propane hose at one of the manifolds may be twisted and/or kinked. In the situation where the twist on the copper propane tubing is too great there may be a split causing propane to leak, a spark could ignite causing a fire, which could cause bodily injury.

 

To Have This Modification Performed:

We request your assistance to have this Safety issue corrected. Please contact your selling dealer or a RV Service center to have the propane tubing and propane hoses inspected and/or remedied. The recall will be performed at no charge to you. The time needed to inspect is approximately 15 minutes and the repair, if needed is undetermined depending on their findings. If you choose to have this Recall performed by a service center other than your dealer prior authorization is required.

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a prenotification remedy of the problem associated with this recall.

For more information contact Triple E RV/Leisure Travel Vans at 1-877992-9906 Customer Service / Warranty department or by e-mail bkwall@tripleerv.com in the subject line “Recall CA#9599-1”.

 

For U.S. Residents

If Triple E Recreational Vehicles fails or is unable to remedy this potential defect without charge, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New

Jersey Ave. SE, Washington, DC 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236; (TTY: 1-800-424-9153) or go to https://www.safercar.gov

We regret the inconvenience this Recall may cause you but want you to have complete satisfaction with your Leisul’e Travel Vans product. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information,

Sincerely,

 

Brad Wall
Customer Service / Warranty Manager
B W/wcw
Enclosure

 

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10 Affected Products

Vehicles

MAKE	MODEL	YEAR
SERENITY	S24CB	2020
UNITY	U24CB	2020
UNITY	U24FX	2020
UNITY	U24IB	2020
UNITY	U24MB	2020
UNITY	U24RL	2020
UNITY	U24TB	2020
WONDER	W24FTB	2020
WONDER	W24MB	2020
WONDER	W24RTB	2020

 

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12 Associated Documents

Recall 573 Report

RCLRPT-20V054-2470.pdf 217.204KB

 

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Recall 573 Report- AMENDMENT 3

RCLRPT-20V054-4740.PDF 215.205KB

 

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Recall Quarterly Report #1, 2020-1

RCLQRT-20V054-8639.PDF 211.131KB

 

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Recall 573 Report- Amendment 1

RCLRPT-20V054-8373.PDF 215.167KB

 

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Recall Acknowledgement

RCAK-20V054-4976.pdf 245.336KB

 

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Recall 573 Report

RCLRPT-20V054-3047.pdf 217.204KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V054-4917.pdf 422.336KB

 

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Miscellaneous Document- Inspect and repair propane supply lines for twisitng

RMISC-20V054-9775.pdf 5683.614KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-20V054-1401.pdf 265.946KB

 

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Recall Quarterly Report #2, 2020-2

RCLQRT-20V054-7534.PDF 211.233KB

 

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Recall Quarterly Report #3, 2020-3

RCLQRT-20V054-2097.PDF 211.315KB

 

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Recall Quarterly Report #4, 2020-4

RCLQRT-20V054-8061.PDF 211.429KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V054&docType=RCL

 

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Last update on 2025-04-18 / Affiliate links / Images from Amazon Product Advertising API

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