SRAN574 – Front Brake Hose may be Improperly Routed – 2013-2017 Triumph Trophy

March 17, 2020 NHTSA CAMPAIGN NUMBER: 20V150000

Front Brake Hose may be Improperly Routed

A sudden loss of vehicle lighting or an engine stall increases the risk of a crash.

 

NHTSA Campaign Number: 20V150

Manufacturer Triumph Motorcycles America, LTD

Components SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, ENGINE

Potential Number of Units Affected 1,585

 

Summary

Triumph Motorcycles America, LTD (Triumph) is recalling certain 2013-2017 Trophy SE A1 and 2013 Trophy SE A1 Launch motorcycles. The ignition switch wiring may be damaged due to the improper routing of the front brake hose, possibly resulting in inoperable headlights or taillights or an engine stall.

 

Remedy

Triumph will notify owners, and dealers will inspect and reroute the brake hose, as necessary, free of charge. The recall began April 13, 2020. Owners may contact Triumph customer service at 1-678-854-2010. Triumph’s number for this recall is SRAN574.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Triumph Recalls

 

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Safety Recall Action Notice 574

Issue 1 – 03.2020

Subject: Ignition Switch Subharness Routing
Bulletin Number	Models Affected	VIN Range	Markets Affected
574	Trophy, Trophy SE	From VIN 561284 to VIN 795295	All Markets

 

Background Information

Internal investigations have identified that the front brake hose, if incorrectly routed, can cause damage to the ignition switch subharness wiring.

Dealers are requested to check and, if necessary, reroute the ignition switch subharness as described in the procedure below.

Notice

STOP DELIVERY OF AFFECTED MOTORCYCLES IMMEDIATELY. DO NOT deliver a motorcycle affected by this Safety Recall Action Notice to a customer until you have completed, or confirmed completion of, the procedures described in this Safety Recall Action Notice. Delivering a motorcycle subject to an outstanding Safety Recall Action Notice may contravene local or national laws in your market, territory or country.

 

Triumph subsidiaries and distributors must instigate a Safety Recall Action in their country in accordance with the national recall code of practice. For vehicles in distributor or dealer stock the safety recall MUST be actioned before delivery to the customer.

 

Identification of Affected Motorcycles

Trophy and Trophy SE models from VIN 561284 to VIN 795295.

Note:

• Some affected motorcycles listed in the VIN range will have been modified and repaired by Triumph prior to their release from the factory.
• Unmodified motorcycles can be identified by checking the ‘VIN Enquiry’ on www.triumphonline.net.

 

Warranty Claim Instructions

Bulletin Number	Fault Code	Repair Code	Description	Repair Time Allowance
574	01291094	995741	Inspection only	0.10 hours
		995742	Reroute ignition switch subharness wiring	0.50 hours

 

Parts Ordering Instructions

For Triumph Subsidiary and Overseas Distributor dealers using Triumph Warranty On-Line with Parts Auto Ordering Flag switched on: Order all repair parts by submitting a New Prior through the Warranty OnLine system. Entering the above repair code in a New Prior will automatically add the parts required and labour times for this Safety Recall Action Notice.

For Overseas Distributor dealers NOT using Triumph Warranty On-Line or for Overseas Distributor dealers using Triumph Warranty On-Line with Parts Auto Ordering Flag switched off: Orders should be placed using the normal parts ordering procedure.

 

Genuine Parts Information

Bulletin Number	Part Number	Description	Quantity	Kit Content
574	T2503217	Rework kit, VJ Ignition Lock	1	1 x 80 mm Conduit
				2 x Cable Tie – 200 mm long

 

Other Instructions

Once completed, please mark the Service Record Book that the requirements of this bulletin have been complied with.

Before returning the motorcycle to the customer, download the latest calibration to the engine control module using the current version of the Triumph diagnostic software.

 

Ignition Switch Subharness – Routing Inspection

1. Check that the ignition switch subharness is routed below the front brake hose and is undamaged.

 

1. Ignition switch subharness
2. Front brake hose
3. Ignition switch

 

2. If correctly routed and undamaged, no further action is required. Complete check only warranty claim.
3. If incorrectly routed, refer to Ignition Switch Subharness – Inspect, Fit Conduit and Reroute”

 

Ignition Switch Subharness – Inspect, Fit Conduit and Reroute

Reroute the ignition switch subharness following the procedure described below.

Warning

Make sure the motorcycle is stabilised and adequately supported. A correctly supported motorcycle will help prevent it from falling. An unstable motorcycle may fall, causing injury to the operator or damage to the motorcycle.

 

1. Disconnect the battery as described in the Service Manual.

Note:

• The windscreen is removed to allow for access only.

2. Remove the windscreen as described in the Service Manual.
3. Remove the left indicator as described in the Service Manual.
4. Remove the left hand upper mirror cover as described in the Service Manual.

Note:

• The ignition switch subharness electrical connector is located behind the left hand indicator, directly below the immobiliser control module.

5. Depress the latch on the main harness electrical connector and then disconnect the ignition switch subharness electrical connector.

 

1. Ignition switch harness connector (main harness)
2. Latch
3. Indicator housing (left hand side)

 

6. Trophy SE only: Remove the Triumph Electronic Suspension (TES) rebound damping motor connector cover from each stanchion.
7. Disconnect the TES rebound damping motor connector from each stanchion.

 

1. TES connector cover
2. TES rebound damping motor connector

 

8. Remove the upper yoke clamp fixings.

 

1. Upper yoke clamp fixing (right hand side shown)

 

9. Remove the handlebars and position to one side.

 

1. Handlebar fixings

 

Note:

• Protect the surfaces of the top yoke and upper nut using a suitable cloth or tape to prevent scratching.

10. Remove the headstock upper nut.
11. Remove the upper yoke and ignition switch assembly.

 

1. Headstock upper nut
2. Upper yoke
3. Ignition switch assembly
4. Harness (left hand side)
5. Harness (right hand side)

 

12. Remove the cover from the base of the ignition switch.

 

1. Fixing
2. Cover
3. PVC tube
4. Ignition switch

 

Caution

When trimming the PVC tube take care not to cut the ignition switch wires . Cutting the ignition switch wires may cause irreparable damage to the ignition switch subharness. Cutting any of the ignition switch wires in error will invalidate the Ignition switch warranty.

 

13. Trim the PVC tube to expose at least 90mm of the wires as they exit the ignition switch body.
14. Examine the exposed wiring for damage. If damage is observed undertake appropriate repairs or contact Triumph for further instruction

 

1. Ignition switch body
2. PVC tube
3. 90mm (exposed wires)

 

Note:

• The conduit must not overlap the PVC tube.
• If the conduit overlaps the PVC tube trim the PVC tube to the required length.

15. Fit the conduit over the exposed wires, do not allow the conduit to overlap the trimmed PVC tube.

 

1. Conduit
2. PVC tube
3. Ignition switch

 

16. Wrap the PVC tube with insulating tape. Starting a minimum of 20 mm from the end of the PVC tube wrap the insulating tape overlapping a minimum of half the tape’s width.
17. Position the conduit to the PVC tube as shown below.

 

1.Conduit
2. PVC tube
3. Insulating tape
4. Tape width

 

Note:

• As the tape is applied, make sure the tape overlaps itself by least half of the tapes width.

 

18. Continue to wrap the insulating tape until the conduit is fully covered. Cut the insulation tape.

 

1. Insulating tape
2. Ignition switch wires
3. Ignition switch body

 

19. Position the conduit so that it overlaps the plastic body of the ignition lock by at least 15mm.

 

1. Conduit
2. Ignition switch
3. Overlap (15mm)

 

Note:

• There are two holes in either side of the ignition lock body stem through which a cable tie can be passed.

 

20. Pass a cable tie through the two holes, then tighten and trim the cable tie.

 

1.Conduit (wrapped in insulating tape)
2. Ignition lock body stem
3. Cable tie

 

1. 21Refit the plastic cover making sure it covers the exposed wires and newly added conduit.
2. Tighten the fixing to 25 Nm.

 

1. Fixing
2. Cover
3. Conduit
4. Ignition switch

 

23. Route the switch housing subharness to the left hand side of the motorcycle. Make sure it is routed below the front brake hose.

 

1. Ignition switch subharness
2. Cable tie
3. Ignition switch
4. Front brake hose

 

24. Refit the upper yoke and ignition switch assembly.

Note:

• Protect the surfaces of the top yoke and upper nut using a suitable cloth or tape to prevent scratching.

 

25. Tighten the headstock upper nut to 90 Nm.
26. Tighten the upper yoke clamp fixings to 25 Nm.

 

1. Headstock upper nut
2. Upper yoke
3. Ignition switch assembly
4. Harness (left hand side)
5. Harness (right hand side)

 

27. Refit the handlebars and tighten the fixings to 26 Nm.

 

1. Handlebar fixings

 

28. Position the TES cables to the ignition switch subharness and secure with a cable tie.

 

1. Cable tie
2. Ignition switch subharness
3. Brake hose
4. TES cables

 

29. Loop the ignition switch subharness so that the harness is positioned below the connector and then connect to the main harness electrical connector.

 

1. Ignition switch electrical connector
2. Ignition switch subharness
3. Immobiliser

 

30. Refit the left hand upper mirror cover as described in the Service Manual.
31. Refit the left hand indicator as described in the Service Manual.
32. Refit the windscreen as described in the Service Manual.
33. Refit the battery as described in the Service Manual.

Warning

Move the handlebars to left and right full lock while checking that the brake hose, clutch hose and electrical harnesses do not bind or that the steering feels tight or difficult to turn. A hose, cable or harness that binds, or steering that is tight/difficult to turn will restrict the steering and may cause loss of control and an accident. Check for correct operation of the front brake, clutch and twist grip. Check that the brake hose, clutch hose and electrical harnesses do not bind or restrict the steering when the handlebars are turned from lock-to-lock. Rectify as necessary.

 

Circulation

Initial and date when read and return to central file holder

Service Manager	Parts Manager	Sales Manager	Workshop Supervisor	Technician 1	Technician 2

 

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Triumph Motorcycles America Ltd.
100 Hartsfield Centre Parkway
Suite 200
Atlanta, Georgia 30354

13 April 2020

 

! IMPORTANT SAFETY RECALL !

CHECK AND (IF NECESSARY) RE-ROUTE IGNITION SWITCH WIRING

Safety Recall: SRAN574
NHTSA Recall: 20V150

This notice applies to your motorcycle:

Model: 2013 – 2017 Trophy SE A1 and Trophy SE A1 Launch.
VIN: SMTXXXXXX

 

Dear [NAME]:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Triumph Motorcycles Ltd. has decided that a defect which relates to motor vehicle safety exists in your motorcycle, with the VIN shown above.  Triumph is conducting a safety recall to address the condition.

The reason for this recall notice:	On your motorcycle, the ignition switch wiring may be at risk of being damaged by the front brake hose.  If this condition occurs and remains undetected, it may lead to a loss of electrical power to various electrical circuits. As a consequence, the headlight may malfunction or the engine could stall, increasing the risk of a crash.
What Triumph Motorcycles Ltd & your dealer will do:	Triumph Motorcycles Ltd has authorized your dealer to check and if necessary re-route the ignition switch wires free of charge to you including parts and labor.  This repair should take less than 30 minutes. However, depending upon the dealer’s work schedule, it may be necessary to make your motorcycle available for a longer period of time.
What you must do to ensure your safety:	Please make an appointment with your authorized Triumph motorcycles dealer to have this important remedy performed on your motorcycle as soon as possible. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.
If you need help:	Please contact your authorized Triumph dealer should you have any questions or encounter any difficulty regarding this recall. In the event your dealer is unable to remedy your motorcycle, please contact Triumph Motorcycles America at 1-678-854-2010.

 

If you previously paid to have this recall performed on your motorcycle, you may be eligible for reimbursement.  Please contact Triumph Motorcycles at 1-888-284-6288 for more information, including eligibility requirements.

If an authorized Triumph dealer or Triumph Motorcycle America Ltd, fails or is unable to perform this remedy without charge within a reasonable amount of time, you may contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

If you no longer own the motorcycle listed above, please contact Triumph at 1-678-854-2010 and provide any information you can furnish that will assist us in locating the new owner.

We apologise for any inconvenience this may cause you.  However, we have taken this course of action in the best interest of your safety and your continued satisfaction with your Triumph motorcycle. We appreciate your attention and cooperation in this important matter.

 

Sincerely,

Triumph Motorcycles America Ltd.

 

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4/16/2020
TriumphOnline | Notice

SAFETY RECALL 574 – ROUTE IGNIITON SWITCH HARNESS

TOL NOTICE (US&CA) – April 15, 2020
TOL Ref. # 14523-SVC

 

SAFETY RECALL 574 – ROUTE IGNITION SWITCH HARNESS

 

Triumph Motorcycles has initiated a voluntary safety recall affecting a specific VIN range of the following models.

TROPHY A1, TROPHY SE A1, AND TROPHY SE A1 LAUNCH (VH, VJ, VJL) VIN RANGE: 561284 TO 795295

We require your immediate attention to rectify the above machines.

To assist workshop planning, please note that the repairs to the wiring are likely to be extremely rare. Factory experience shows that by far the majority of the affected VINs will require only checking and will not require remedial work. Few VINs will be discovered in need of ignition switch wiring re-routing.

 

WHAT IS THE PROBLEM?

On affected motorcycles, the wires exiting the ignition switch may require routing beneath the front brake hose. If the wiring passes above the front brake hose, there is a risk that the hose will contact the wiring, with the possible consequence of damaging the wiring. Should this condition occur whilst the motorcycle is being ridden, lighting may be affected or the engine may stall, thereby increasing the risk to rider safety.

 

WHAT WILL TRIUMPH DO?

To address this condition, Triumph is launching a new recall as described in Safety Recall Action Notice 574.

All arrangements for updating of our computer systems will be completed by Thursday 02 April 2020.

Notification letters to current customers will be mailed commencing 13 April explaining the action and advising them to return their bike to a Triumph dealer to have the modification carried out free of charge to the owner.

 

WHAT SHOULD YOU DO?

All affected motorcycles are to be repaired in accordance with Safety Recall Action Notice 574. It is imperative that any owner who has purchased an affected machine be contacted by you immediately and asked to return the machine for modification. Triumph Dealers should take the following actions:

1. Quarantine all unsold stock (including stock for sale on your website and with 3rd parties) and await details to permit modification arrangements as per Safety Recall Action Notice 574 prior to any further deliveries to customers.
2. Owners of machines outside of the affected VIN range are not connected with this action and may therefore require reassurance.
3. Some VINs affected by this Safety Recall Action Notice may also require other bulletin or Safety Recall Action Notice work to be carried out. Please use the above described system tools to identify all outstanding bulletins or notices and make arrangements to carry out these repairs at the same time.
4. This action is likely to increase visitor traffic to your showroom and service areas. Please ensure all arrangements are made to best accommodate them.

We apologize for the inconvenience this may cause, but we are taking this action in the interest of our customers’ personal safety and satisfaction with our products. We thank you in advance for your anticipated cooperation.

If you have any questions, please contact Triumph Customer Support at (888) 284-6288.

 

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22 April 2020

Dear Former Triumph Dealer

Re: Initial Notification of New Safety Recall 

 

SAFETY RECALL ACTION NOTICE 574 

CHECK IGNITION SWITCH CABLE ROUTING AND RE-ROUTE IF NECESSARY. 

TROPHY A1, TROPHY SE A1 AND TROPHY SE A1 LAUNCH (VH, VJ, VJL).   VIN RANGE: 561284 TO 795295 (ALL MARKETS EXCEPT CHINA)

 

Triumph Motorcycles has initiated a voluntary safety recall affecting a specific VIN range of the abovereferenced models. We require your immediate attention to rectify the above machines.

To assist workshop planning, please note that the repairs to the wiring are likely to be extremely rare. Factory experience shows that by far the majority of the affected VINs will require only checking and will not require remedial work. Few VINs will be discovered in need of ignition switch wiring re-routing.

 

U.S. LAW PROHIBITS THE DELIVERY OF A RECALLED MOTORCYCLE UNDER A SALE OR LEASE UNTIL THE REMEDY HAS BEEN PERFORMED.

 

WHAT IS THE PROBLEM?

On affected motorcycles, the wires exiting the ignition switch may require routing beneath the front brake hose.  If the wiring passes above the front brake hose, there is a risk that the hose will contact the wiring, with the possible consequence of damaging the wiring.  Should this condition occur whilst the motorcycle is being ridden lighting may be affected or the engine may stall, thereby increasing the risk to rider safety.

 

WHAT WILL TRIUMPH DO?

To address this condition, Triumph is launching a new recall as described in Safety Recall Action Notice 574.

 

WHAT SHOULD YOU DO?

It is imperative that any owner who has purchased an affected machine be contacted by you immediately and asked to contact their preferred Triumph dealer for repair.

We apologise for the inconvenience this may cause, but we are taking this action in the interest of our customers’ personal safety and satisfaction with our products. We thank you in advance for your anticipated cooperation.

 

If you have any questions, please contact Triumph Warranty/Technical Dept.

 

Sincerely,

Triumph Motorcycles Ltd.

 

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5 Affected Products

Vehicle

MAKE	MODEL	YEAR
TRIUMPH	TROPHY	2013-2017

 

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10 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-20V150-3955.pdf 66.268KB

 

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Remedy Instructions and TSB-RECALL IGNITION SWITCH HARNESS ROUTING

RCRIT-20V150-4300.pdf 409.619KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-20V150-8176.pdf 101.528KB

 

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Recall Quarterly Report #1, 2020-2

RCLQRT-20V150-1705.PDF 211.148KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V150-4703.pdf 110.352KB

 

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Recall Acknowledgement

RCAK-20V150-2208.pdf 244.842KB

 

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Defect Notice 573 Report

RCLRPT-20V150-5515.PDF 213.491KB

 

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Recall Quarterly Report #3, 2020-4

RCLQRT-20V150-7814.PDF 211.332KB

 

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Email Campaign

RMISC-20V150-2910.pdf 195.597KB

 

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Recall Quarterly Report #2, 2020-3

RCLQRT-20V150-9049.PDF 211.243KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V150&docType=RCL

 

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