HTB2011 – Possible Fuel Leak – 2019-2020 Husqvarna 701 Svartpilen & 2018-2020 Husqvarna 701 Vitpilen Motorcycles

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March 19, 2020 NHTSA CAMPAIGN NUMBER: 20V170000

Possible Fuel Leak

A fuel leak can increase the risk of a fire in the presence of an ignition source, and increase the risk of damage or injury.

 

NHTSA Campaign Number: 20V170

Manufacturer KTMeBay North America, Inc.

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 1,500

 

Summary

KTMeBay North America, Inc. (KTMeBay) is recalling certain 2019-2020 Husqvarna 701 Svartpilen and 2018-2020 Husqvarna 701 Vitpilen motorcycles. Fuel may leak from the fuel level sensor and fuel pump mounting area.

 

Remedy

KTMeBay will notify owners, and Husqvarna Motorcycle Dealers will replace the affected fuel tank, install new gaskets, and update software for proper fuel calibration, free of charge. Owners will be notified to take their motorcycles to a Husqvarna Motorcycle North America, Inc. (HMNA) dealership for repairs. The recall began July 7, 2020. Owners may contact HMNA customer service at 1-888-985-6090. HMNA’s number for this recall is HTB2012.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for KTM Recalls

 


HUSQVARNA TECHNICAL BULLETIN HTB2011

MARCH XX, 2020

*RECALL – STOP VEHICLE SALE NOTICE*

FUEL SEEPAGE AT THE FUEL LEVEL SENSOR MOUNTING AREA AND FUEL PUMP MOUNTING AREA 

AFFECTED MODELS:

2018, 2019, 2020 – 701 VITPILEN
2019, 2020 – 701 SVARTPILEN

RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN HUSQVARNA DEALER.NET

 

INITIAL INFORMATION: 

STOP VEHICLE SALE NOTICE: THE REMEDY FOR THIS RECALL IS NOT YET AVAILABLE.  YOU WILL RECEIVE ANOTHER TECHNICAL BULLETIN ON THIS TOPIC AS SOON AS THE RECALL REPAIR IS AVAILABLE AND CAN BE COMPLETED ON AFFECTED MOTORCYCLES

 

Husqvarna Motorcycles North America, Inc. has decided that a defect which relates to motor vehicle safety exists with the motorcycle models and years listed above in which the fuel may seep or leak from the fuel level sensor and fuel pump mounting area. To ensure the highest level of safety, performance, reliability and customer satisfaction, Husqvarna Motorcycles is investigating the possibility of a fuel leak occurrence.

 

Dealers must immediately stop selling affected 701 SVARTPILEN AND VITPILEN motorcycles listed above. Vehicles will be locked out from retail registration in Dealer.net until the remedy is in place.

 

The remedy for this recall is not yet available.  You will receive another technical bulletin on this topic as soon as the recall repair is available and can be completed on affected motorcycles.

 

In the interim, Husqvarna Motorcycles North America, Inc. has notified all registered owners of the above affected motorcycles by mail that if they experience an occurrence of fuel leakage we request that they stop riding their motorcycle and contact their local authorized Husqvarna Motorcycles dealer to have their motorcycle inspected. A copy of the customer letter is included in this bulletin.

 

If you are contacted by a customer that says their 701 SVARTPILEN AND VITPILEN listed above is seeping or leaking fuel at the fuel level sensor and fuel pump mounting area please contact the Husqvarna Motorcycles Dealer Services department by calling 855-282-1054.

 

Once the remedy is decided, registered owners will be informed again of the remedy to correct the defect in cooperation with their local Husqvarna Motorcycles dealer.

 


IMPORTANT SAFETY RECALL NOTICE (Interim Notice) NHTSA Recall No. 20V-170

 

4/8/2020

 

Affected VIN: «Vin»
«PdiFirstName» «PdiLastName»
«PdiAddress1»
«PdiCity», «PdiProvince» «PdiPostalCode»

 

RE: Affected models:
2018, 2019, 2020 – 701 VITPILEN
2019, 2020 – 701 SVARTPILEN

 

Dear Husqvarna Motorcycles Customer,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.  Husqvarna Motorcycles North America, Inc. has decided that a defect which relates to motor vehicle safety exists with the motorcycle models and years listed above, in which during operation or while sitting still, it is possible that fuel can seep or leak out of the fuel level sensor mounting area and fuel pump mounting area.  If this occurs, it could increase the risk of injury and/or damage to people or property.  In addition, a fuel leak in the presence of an ignition source can increase the risk of a fire. Husqvarna Motorcycles North America, Inc. is investigating the possibility of a fuel seepage/leakage occurrence, if you do experience the described occurrence/s you should immediately stop operating your motorcycle until further notice.

The remedy for this recall is not yet available. You will receive another letter as soon as the recall repair is available and can be completed on your motorcycle at no cost to you. In the interim, if you experience an occurrence of fuel seepage or leakage we request that you stop riding your motorcycle and contact your local authorized Husqvarna Motorcycles dealer to have your motorcycle inspected.

Once the remedy is decided and available, you will be informed of the remedy to correct the defect in cooperation with your local Husqvarna Motorcycles dealer.

If you have any questions related to the content of this letter, please contact Husqvarna Motorcycles North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if you believe that Husqvarna Motorcycles has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov

If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform Husqvarna Motorcycles North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope.

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.

We apologize for any inconvenience and want to assure you that our commitment together with all Husqvarna Motorcycles Dealers is to provide you with the highest level of service, support and customer satisfaction.

 

Best Regards,
Dealer Services Department
Husqvarna Motorcycles North America, Inc.

 

Customer Record Update Form

NOTICE: If you no longer own this motorcycle or have had an address change please complete the following portion of this letter and return to Husqvarna Motorcycles in the enclosed self-addressed envelope.

Please complete and return this portion to Husqvarna Motorcycles if ownership of the referenced motorcycle has changed.  Please print legibly.

 


HUSQVARNA TECHNICAL BULLETIN HTB2012

JULY 1, 2020

*RECALL – REMEDY NOTICE*

RESUME VEHICLE SALES AFTER THE REMEDY REPAIR HAS BEEN PERFORMED

 

FUEL TANK REPLACEMENT – REMEDY REPAIR FOR FUEL SEEPAGE AT THE FUEL LEVEL SENSOR MOUNTING AREA AND FUEL PUMP MOUNTING AREA 

 

AFFECTED MODELS: 

2018, 2019, 2020 – VITPILEN 701
2019, 2020 – SVARTPILEN 701

 

RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN HUSQVARNA DEALER.NET

 

THIS MODIFICATION HAS TOP PRIORITY AND MUST BE PERFORMED IMMEDIATELY TO ENSURE CUSTOMER SAFETY

 

INITIAL INFORMATION: 

Husqvarna Motorcycles North America, Inc. had published a prior Technical Bulletin (HTB2011) that informed you to stop the sale of the SVARTPILEN 701 and VITPILEN 701 motorcycles listed above due to the possibility of fuel seepage or leakage from the fuel level sensor mounting area and the fuel pump mounting area.  HTB2011 informed you that the fuel leak occurrence was being investigated and that a remedy was in the process of being determined.

 

The remedy for this recall is now available and following are the details on how it must be performed.  

 

The stop sale has been lifted and affected SVARTPILEN 701  and VITPILEN 701 motorcycles can be sold to retail customers again only after the remedy repair has been performed.

 

It has been determined that on affected units during operation there is a possibility of the fuel tank leaking from the fuel level sensor mounting area and the fuel pump mounting area.

 

In extreme cases this could result in the possibility of a fuel leak which may result in damage or possible fire, which could cause injury or death to the rider or others.  The cause of the defect is due to the unevenness that may occur on the sealing surfaces in the area of the fuel pump and fuel level sensor during the vehicles life cycle.  If unevenness occurs it does not allow for proper sealing between the fuel level sensor mounting area and fuel pump mounting area.  To remedy this defect, a new fuel tank has been developed to install on the motorcycle to prevent fuel leakage.  The new fuel tank has an increased wall thickness to prevent unevenness and improve sealing behavior. The increased wall thickness reduces the tank volume by approximately 0.8 liters.  The total fuel tank capacity of the new fuel tank is approximately 11.2 liters.

 

Husqvarna Motorcycles is notifying all registered owners of affected SVARTPILEN 701 and VITPILEN 701 motorcycles by mail. A copy of the customer letter is included in this bulletin. The customer should take the letter along with the affected motorcycle to an authorized Husqvarna Motorcycles Dealer to have the new fuel tank installed along with new gaskets for the fuel level sensor, fuel pump, and fuel tank insert.  After the fuel tank is replaced a new flash file must also be flashed into the dash for proper fuel level calibration.

 

This recall must only be performed by trained technicians with proper equipment. Dealers are not to send out parts to customers and should take every reasonable action to make sure the customer does not try to repair or perform the recall on their vehicle. Doing so is a violation of Federal law.  Dealers are to properly record the repair of the recall, report and return only the requested parts per this recall to Husqvarna Motorcycles North America, Inc.

 

Dealers must perform the installation of the new fuel tank along with the new gasket for the fuel level sensor, fuel pump, and fuel tank insert on all affected motorcycles in their inventory prior to any customer delivery.  It is also necessary to reflash the dash for proper fuel level calibration.  Any affected SVARTPILEN 701 and VITPILEN 701 motorcycles received directly from Husqvarna Motorcycles North America, Inc. requires the installation of the new fuel tank, fuel level sensor gasket, fuel pump gasket, and fuel tank insert gasket prior to customer delivery. Affected units acquired through dealer transfers or trades must be checked and remedied in Husqvarna Dealer.net to ensure and document that the repair has been performed.

 

Motorcycles that are affected must not be sold or operated until the new fuel tank and fuel level sensor, fuel pump, and fuel tank insert gaskets have been installed as described in this bulletin.  It is also necessary to reflash the dash for proper fuel level calibration. It is a violation of Husqvarna Motorcycles North America, Inc. policy for an authorized Husqvarna Motorcycles Dealer to deliver any affected units to customers before the procedure in this bulletin has been performed.

 

Husqvarna Motorcycles North America, Inc. must report to the federal government on a regular basis how many units have been inspected and repaired during this campaign. Be sure to submit your warranty request for reimbursement on every unit repaired to ensure accurate compliance numbers.

 

 

PROCEDURE FOR REPAIR:

Disassembly instructions

  1. Remove the rider and passenger seat.
  2. Remove the black cover and the fuel cap by removing the screws shown in the photo below (Figure 1).

 

  1. Remove the tank bolt and the two bolts that hold on the side tank covers (Figure 2).

 

  1. Remove the five bolts that hold on the tank covers to the tank. Once the bolts are removed slide the cover up to detach it from the side cover. Remove both the right and left side covers (Figure 3).

 

  1. Remove the charcoal canister from its mount and remove the three tank mounting bolts (Figure 4).

 

  1. Disconnect both the fuel pump connector and the fuel level sensor connector. Both connectors are on the right side of the motorcycle.

 

  1. Disconnect the fuel line. Use caution when disconnecting it as a small amount of fuel may leak out. It’s advised to use rags to prevent fuel from spilling.

 

  1. Once the tank is removed drain the remaining fuel from the tank. Remove the tank insert, fuel level sensor, fuel pump, and rear tank mounting bracket.

 

Reassembly instructions

 

  1. Install the rear tank mounting bracket on the new updated tank and torque the bolts to 6 Nm (Figure 5).

 

  1. Make sure to use the new gaskets that you ordered when installing the fuel level sensor, fuel pump, and fuel tank insert (Figure 6 and Figure 7).

 

  1. When installing the new gaskets please follow the instructions carefully so the gaskets are installed in the proper manner. Please refer to pages 7, 8 and, 9.

 

  1. Position the gasket on the fuel tank insert as shown in (Figure 8). The flat side of the gasket faces towards the insert.  The rounded tapered side of the gasket faces towards the fuel tank (red arrow).

 

  1. Then install the fuel tank insert and torque the bolts to 3 Nm (Figure 9).

 

  1. Install the fuel level sensor and torque the bolts 3 Nm. The gasket must be installed so the open side   of the gasket faces towards the sensor and the closed rounded side faces towards the tank (Figure 10).

 

  1. The fuel pump gasket must be installed carefully by following the pictures shown below. Make sure the silver inserts (circled in red) in the gasket face down towards the fuel pump flange (Figure 11). The gasket can only be installed one correct way, the gasket has a small tab that needs to be located with the bolt hole in between the fuel outlet and the fuel pump wiring (boxed in green) (Figure 12). This is the only way the fuel pump gasket can be installed for proper sealing.

 

  1. Install the fuel pump and use a crisscross pattern when installing bolts and torquing them. Use the crisscross pattern shown in (Figure 13). Tighten the bolts in two steps.  First tighten the bolts to 3 Nm in the crisscross pattern.  Then tighten them again a second time in the crisscross pattern and torque the bolts to 6 Nm to tighten them to their final torque specification.

 

  1. Mount the tank on the motorcycle and connect the fuel line, fuel pump, and fuel level sensor. Torque the fuel tank mounting bolts to 10 Nm (Figure 14).

 

  1. Install the charcoal canister to mounting the bracket and connect the fuel cap vent lines (Figure 15).

 

  1. Install both side tank covers and torque the front bolts to 3 Nm (Figure 16).

 

  1. Slide the rear tank cover down from the top and install the mounting bolts to 3 Nm (Figure 17).

 

  1. Install the black cover and the fuel cap and torque bolts to 3 Nm (Figure 18).

 

  1. Connect the motorcycle to the XC_2 tool and update the software to the latest version available. This is necessary to reflash the dash for proper fuel level calibration.  The new software version is DAKT_285H100A124.s19

 

  1. Put fuel in the motorcycle and check for leaks.

 

  1. Perform a test ride.

 

  1. Take a picture of the tank part number and date code shown below so you can attach the photo to the warranty claim. Also cut out the date code which is circled below with a rotary cutting tool or similar cutting tool (Figure 19).

 

Please return the date code that you cut out of the original fuel tank.  Place it in a bag and write the VIN and claim number on the bag.  Send the cut out date code to the Husqvarna Motorcycles North America, Inc. Warranty Department at 1119 Milan Ave. Amherst, OH 44001.

 

Warranty Claims will only be processed after the replaced parts have been received. Parts must be bagged and include a copy of the claim.

 

If you need additional labels please order using the following part number:

FedEx Prepaid Return Label p.n. UH999094

 

Table 1 – Screw connections and torques

ComponentScrewTorqueRemark
Tank fastener screwM610 Nm
Screw, fuel level sensorM53Nm
Screw, fuel tank capM5x303Nm
Screw, fuel tank insertM5x123Nm
Bushing, fuel tank spoilerM63Nm
Screw, fuel pumpM66NmAttach screws, tighten in a crisscross pattern . First tighten to 3 Nm then tighten to their final torque specification of 6 Nm.
Screw, fuel tank spoilerM63Nm

 

PARTS ORDERING:

Order the following parts for each affected motorcycle.  You must order all parts shown below to complete this recall properly.

1 QTY. 21007013100 – fuel tank

1 QTY. 21007008151 – gasket, tank insert

1 QTY. 76007080190 – gasket, fuel level sensor

1 QTY. 76007088010 – gasket, fuel pump

 

VEHICLE LOCK INFORMATION:

Unsold motorcycles that are linked to this recall are locked in the vehicle history.  The vehicle lock prevents the motorcycle from being retailed to a customer before the recall is performed.  In order to unlock the vehicle you must perform the recall and then submit a TI claim.  After the TI claim is submitted it will be possible to unlock and retail the motorcycle.

 

WARRANTY INPUT INFORMATION:

This Technical Bulletin only affects certain VIN numbers! Please check the VIN by performing a Motorcycle History search in Husqvarna Dealer.net to determine if it’s affected. If the motorcycle is affected you will see a link to the bulletin and its repair status in the history results. Husqvarna Motorcycles North America, Inc. will not warranty units whose VIN numbers are not listed as this bulletin does not apply to them. It is the responsibility of the dealer to determine if the unit requires this update by checking the vehicle history and understanding the instructions provided by this bulletin. 

 

Please note that when entering a warranty claim on an affected model, you must perform a history search, expand the Technical Information window, click the blue arrow on the right side of the corresponding bulletin message.

 

You can now choose the TI Number from the list. The TI number for this procedure is according to the repairs performed and listed in the warranty claim input information; click Continue with selected action code.

 

The Warranty Claim is automatically entered for you, including parts & labor. You must enter additional information in the required fields marked with an asterisk “*” before submitting the claim to Husqvarna Motorcycles. The flat rate time for this repair is based on the action performed and provided in minutes.

 

Warranty type:
TI warranty
Component group: 
07 – Fuel tank, seat, spoiler
Failure code: 
700 – Series improvement
Failure causing part:
21007013000 – Fuel tank
Campaign code, parts, labor time:
Replacement of fuel tank

Action code: 07_1776254_00

Labor time: 45 minutes

Parts:

1 unit #21007013100 – fuel tank 

1 unit #21007008151 – gasket, tank insert

1 unit #76007080190 – gasket, fuel level sensor 

1 unit #76007088010 – gasket, fuel pump

Are stock items affected:
Yes

 


IMPORTANT SAFETY RECALL NOTICE 

NHTSA Recall No. xxxxxxx

 

x/xx/2020

Affected VIN: «Vin»
«PdiFirstName» «PdiLastName»
«PdiAddress1»
«PdiCity», «PdiProvince» «PdiPostalCode»

 

RE: Affected models: 

2018, 2019, 2020 – VITPILEN 701 2019, 2020 – SVARTPILEN 701

 

Dear Husqvarna Motorcycles Customer,

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.  Husqvarna Motorcycles North America, Inc. has decided that a defect which relates to motor vehicle safety exists with the motorcycle models and years listed above.  On affected motorcycles, during operation or while sitting still it is possible that fuel can seep or leak out of the fuel level sensor mounting area and fuel pump mounting area.  The presence of a leak could result in the possibility of damage or possible fire, which could cause injury or death to the rider or others.

To ensure the highest level of safety, performance, reliability and customer satisfaction, it is necessary to have a newly developed fuel tank along with new gaskets for the fuel level sensor, fuel pump and fuel tank insert installed.  A new flash file will also need to be downloaded and updated into the dash for proper fuel calibration.  This work must be performed by an authorized Husqvarna Motorcycles dealer and will be done free of charge.

 

Husqvarna Motorcycles North America, Inc. previously sent you a letter dated 4/8/2020 advising that it is possible that fuel can seep or leak out of the fuel level sensor mounting area and fuel pump mounting area and was being investigated by Husqvarna Motorcycles. At that time a remedy was in the process of being determined.

The cause of the defect is due to the sealing design of the current version fuel tank.  It does not allow for proper sealing between the fuel tank and fuel level sensor mounting area and fuel pump mounting area.  To remedy this defect, a new fuel tank with thicker walls has been developed to install on the motorcycle to prevent fuel leakage.  The thicker tank walls prevent unevenness at the fuel level sensor mounting area and fuel pump mounting area and improve sealing behavior. The increased wall thickness reduces the tank volume by approximately 0.8 liters.  The total fuel tank capacity of the new fuel tank is approximately 11.2 liters.

Please contact your authorized Husqvarna Motorcycles dealer (log onto www.husqvarnamotorcycles.com for a complete dealer listing) as soon as possible to arrange for installation of the replacement new fuel tank and gaskets.  It is suggested that you call your local authorized Husqvarna Motorcycles dealer to make an appointment to have the recall repair performed.  The replacement procedure will take approximately 1.0 hour.  However, it may be necessary to leave your motorcycle with the dealer for a longer period of time depending on their work schedule.   Please present a copy of this letter along with your motorcycle to your local authorized Husqvarna Motorcycles dealer.  There will be no charge for this service.

If you have any questions related to the content of this letter, please contact Husqvarna Motorcycles North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if you believe that Husqvarna Motorcycles has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov

 

If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform Husqvarna Motorcycles North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope.

 

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.

 

We apologize for any inconvenience and want to assure you that our commitment together with all Husqvarna Motorcycles Dealers is to provide you with the highest level of service, support and customer satisfaction.

 

Best Regards,
Dealer Services Department
Husqvarna Motorcycles North America, Inc.

 

Customer Record Update Form

NOTICE: If you no longer own this motorcycle or have had an address change please complete the following portion of this letter and return to Husqvarna Motorcycles in the enclosed self-addressed envelope.

Please complete and return this portion to Husqvarna Motorcycles if ownership of the referenced motorcycle has changed.  Please print legibly.

 


IMPORTANT SAFETY RECALL NOTICE

NHTSA Recall No. 20V170

 

7/7/2020

Affected VIN: «Vin»
«PdiFirstName» «PdiLastName»
«PdiAddress1»
«PdiCity», «PdiProvince» «PdiPostalCode»

 

RE: Affected models:
2018, 2019, 2020 – VITPILEN 701
2019, 2020 – SVARTPILEN 701

 

Dear Husqvarna Motorcycles Customer,

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.  Husqvarna Motorcycles North America, Inc. has decided that a defect which relates to motor vehicle safety exists with the motorcycle models and years listed above.  On affected motorcycles, during operation or while sitting still it is possible that fuel can seep or leak out of the fuel level sensor mounting area and fuel pump mounting area.  The presence of a leak could result in the possibility of damage or possible fire, which could cause injury or death to the rider or others.

It is necessary to have a newly developed fuel tank along with new gaskets for the fuel level sensor, fuel pump and fuel tank insert installed.  A new flash file will also need to be downloaded and updated into the dashboard for proper fuel calibration.  This work must be performed by an authorized Husqvarna Motorcycles dealer and will be done free of charge.

 

Husqvarna Motorcycles North America, Inc. previously sent you a letter dated 4/8/2020 advising that it is possible that fuel can seep or leak out of the fuel level sensor mounting area and fuel pump mounting area and was being investigated by Husqvarna Motorcycles. At that time a remedy was in the process of being determined.

 

The cause of the defect is due to the sealing design of the current version fuel tank.  It does not allow for proper sealing between the fuel tank and fuel level sensor mounting area and fuel pump mounting area.  To remedy this defect, a new fuel tank with thicker walls has been developed to install on the motorcycle to prevent fuel leakage.  The thicker tank walls prevent unevenness at the fuel level sensor mounting area and fuel pump mounting area and improve sealing behavior. The increased wall thickness reduces the tank volume by approximately 0.8 liters.  The total fuel tank capacity of the new fuel tank is approximately 11.2 liters.

Please contact your authorized Husqvarna Motorcycles dealer (log onto www.husqvarna-motorcycles.com for a complete dealer listing) as soon as possible to arrange for installation of the replacement new fuel tank and gaskets.  It is suggested that you call your local authorized Husqvarna Motorcycles dealer to make an appointment to have the recall repair performed.  The replacement procedure will take approximately 1.0 hour.  However, it may be necessary to leave your motorcycle with the dealer for a longer period of time depending on their work schedule.   Please present a copy of this letter along with your motorcycle to your local authorized Husqvarna Motorcycles dealer.  There will be no charge for this service.

 

If you have previously paid for repairs related to this defect, please contact Husqvarna Motorcycles North America, Inc. Customer Relations at (888) 985-6090 for details for possible reimbursement consideration.

If you have any questions related to the content of this letter, please contact Husqvarna Motorcycles North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if you believe that Husqvarna Motorcycles has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov

 

If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform Husqvarna Motorcycles North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope.

 

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.

 

We apologize for any inconvenience and want to assure you that our commitment together with all Husqvarna Motorcycles Dealers is to provide you with the highest level of service, support and customer satisfaction.

 

Best Regards,
Dealer Services Department
Husqvarna Motorcycles North America, Inc.

 

Customer Record Update Form

NOTICE: If you no longer own this motorcycle or have had an address change please complete the following portion of this letter and return to Husqvarna Motorcycles in the enclosed self-addressed envelope.

Please complete and return this portion to Husqvarna Motorcycles if ownership of the referenced motorcycle has changed.  Please print legibly.

 


 

Husqvarna Dealer NameStreet AddressCityState Zip
The Motorcycle Shop, Inc.944 E. 73rd.AnchorageAK99518
Max Motorsports, Inc.2591 Pelham ParkwayPelhamAL35124
Riggs Outdoor, LLC.20453 Interstate 30BentonAR72015
222 Action Sports, LLC.3512 E. Southern AvenueMesaAZ85204
LZ Delta, LLC.15500 N. Hayden RoadScottsdaleAZ85260
Screwie Lewie’s Motorsports Inc.2031 West Deer Valley RoadPhoenixAZ85027
Champion Powersport Group, LLC.4125 W. Summit Walk Ct.PhoenixAZ85086
SJH Powersports, LLC.4649 E. 22nd StreetTucsonAZ85711
Bay Motorsports, Inc.735 Gilman StreetBerkeleyCA94710
Dan Fitzgerald’s Jet World, Inc.32203 Castaic RoadCastaicCA91384
Northstate Motorsports, Inc.11096 MidwayChicoCA95928
Three Brothers Racing of OC, LLC.1560 Superior Avenue Unit CCosta MesaCA92627
Seidner Enterprises, LLC.1151 N. Azusa AvenueCovinaCA91722
Motalia, Inc.1220 W. Washington Ave.EscondidoCA92029
Schneider Pacific Motorsports, Inc.4001 BroadwayEurekaCA95503
James McKoane Enterprises, Inc.6334 N. BlackstoneFresnoCA93710
Aqua Sports Performance Products, Inc.1358 Pacific Coast HighwayHarbor CityCA90710
Simi Motorsports, LLC.6176 Condor DriveMoorparkCA93021
Honsu Inc.1025 N. Mountain AvenueOntarioCA91762
Vega Motorsports, Inc.1319 W. Katella AvenueOrangeCA92867
Skibyrd Motors, Inc.15725 Lakewood BoulevardParamountCA90723
Fator’s Motorcycle Sales, Inc.682 Grove StreetReddingCA96002
Sonrex Inc.215 E. Redlands BoulevardRedlandsCA92373
Malcolm Smith Motorcycles, Inc.7599 Indiana AvenueRiversideCA92504
Teegarden Enterprises, Inc.100 Louis LaneRosevilleCA95661
Nor-Cal Motorsports, Inc.7343 Home Leisure PlazaSacramentoCA95823
GPMC, Inc.3617 India Street, Suite. BSan DiegoCA92103
Iron Horse Motorsports, LLC.7661 Monterey St.GilroyCA95020
Kobetz Enterprises1850 North State StreetUkiahCA95482
MotoXotica357 Merchant StreetVacavilleCA95688
Mach 1 Motorsports, Inc.510 Couch St.VallejoCA94590
Barnes Boys, Inc.13815 Park AvenueVictorvilleCA92392
Munroe Motors, Inc.412 Valencia StreetSan FranciscoCA94103
Vey’s Powersports, Inc.690 N. 2nd StreetEl CajonCA92021
AEO Powersports, LLC.26145 Jefferson Ave., Suite 30MurrietaCA92562
CL Associates, Inc.1289 W. El Camino RealSunnyvaleCA94087
VSSCO, Inc.412 N. Chelton RoadColorado SpringCO80909
Rocky MountaineBay Racing Works, Inc.7025 Hwy 82 BLDG 1BGlenwood SprinCO81601
Grand Mesa Motorsports, LLC.1325 Hwy 50DeltaCO81416
Handlebar Motorsports Inc.346 South Camino del RioDurangoCO81301
Power World, LLC.61000 Highway 40GranbyCO80446
All-Terrain Motorsports, Inc.3080 I-70 Business LoopGrand JunctionCO81504
Fay Myers Motorcycle Company9700 E. Arapahoe RoadGreenwood VillCO80112
Gunnison Motorsports, Inc.500 W. Hwy 50 #105GunnisonCO81230

 

Husqvarna Dealer NameStreet AddressCityState Zip
G-Force Powersports, LLC.7700 West Colfax AvenueLakewoodCO80214
2-Schmidt Investments, LLC.1400 E. Eisenhower BoulevardLovelandCO80537
Moto Fit LLC.10-12 Mill Plain RoadDanburyCT06811
Manchester Sports Center, Inc.30 Adams StreetManchesterCT06042
Roost Powersports, LLC.323 S. Main StreetThomastonCT06787
Motorsports Nation – Waterford, LLC.110 Cross RoadWaterfordCT06385
Nosa, Inc.6400 West 20Th AvenueHialeahFL33016
JP Cycles, Inc.1200 Rinehart RoadSanfordFL32771
Sarasota PowerSports, Inc.2001 University ParkwaySarasotaFL34243
Central Florida PowerSports, Inc.2575 N Orange Blossom TrlKissimmeeFL34744
WMR Competition Performance, Inc.8300 SW Lost River RdStuartFL34997
Xtreme Powersports, Inc.1019 US HWY 301 STampaFL33619
Cycle Specialty Co, Inc.104 Kenwood RoadFayettevilleGA30214
SuzukieBay of Gainesville, Inc.2750 Browns Bridge Rd.GainesvilleGA30504
Motorcycles of Atlanta, Inc.1581 Cobb Parkway S.MariettaGA30060
Montgomery PowerSports LTD.550 N. Nimitz HighwayHonoluluHI96817
Edward’s Motorsports, LLC.1010 34th AvenueCouncil BluffsIA51501
Carl’s Cycle Sales, Inc.5550 W State St.BoiseID83703
Grizzly Sports of Idaho, Inc.4320 Cleveland BoulevardCaldwellID83605
Specialty Recreation & Marine, LLC.722 W. Appleway AvenueCoeur d’AleneID83814
Ron’s Tire1255 N. Holmes Ave.Idaho FallsID83401
Guy’s Outdoor Equipment, LLC.304 Thain Rd.LewistonID83501
Rexburg Motor Sports, LLC1178 University BoulevardRexburgID83440
Action Cycles ‘N Sleds, LLC.2540 Addison Ave. EastTwin FallsID83301
Hall’s Harley-DavidsoneBay, Inc.3801 N. Dirksen ParkwaySpringfieldIL62707
BRINNdustries, LLC.3477 South StreetLafayetteIN47905
Central KY Motorsports, LLC.1050 E. New Circle Rd.LexingtonKY40505
David Hutchins1298 New State HwyRaynhamMA02767
JT Motorsports, Inc.1557 Tilco Dr.FrederickMD21704
Dalee Inc.825 Golden AvenueBattle CreekMI49014
Pen, Inc.892 County Road 480MarquetteMI49855
Central Motor Sports, Inc.905 Corporate DriveMt. PleasantMI48858
Platinum Powersports, LLC.11745 Cedar Rock Dr NERockfordMI49341
US27 Motorsports & Trailers, Inc.5301 N. US 27 HighwaySt. JohnsMI48879
Crosstown Cycle, LLC.9521 Garfield Ave. SouthBloomingtonMN55420
Larson’s Cycle, Inc.205 S. Garfield StreetCambridgeMN55008
Bavarian Grassroots, Inc.28 S. SpanishCape GirardeauMO63703
Donnell’s Motorcycles Inc.17851 E. 40 Hwy.IndependenceMO64055
D & D Motorcycles, Inc.5935 S. Lindbergh BoulevardSt. LouisMO63123
Graham, Inc.206 Wilson DriveSenatobiaMS38668
DS Powersports, LLC.7420 Entry WayBillingsMT59101
Summit Motorsports, Inc.25 Homestake DriveBozemanMT59718
Staack’s Inc.102 E. Galena StreetButteMT59701
Sports City Cyclery101 57th Street S.Great FallsMT59405

 

Husqvarna Dealer NameStreet AddressCityState Zip
Penco Adventures, Inc.2310 South Highway 93KalispellMT59901
Kurt’s PolariseBay, Inc.2904 West BroadwayMissoulaMT59808
Palmer Motorsports, Inc.2569 N. Highway 16DenverNC28037
William L. Harper Jr.1108 Spartanburg HighwayHendersonvilleNC28792
10 Cycles, LLC.10501 Monroe Rd.MatthewsNC28105
Full Throttle Motorsports1101 Airport RoadBismarckND58504
G&S Motorsports, LLC.459 Route 13 South, Unit CMilfordNH03055
Motorbikes Plus, LLC.3 Cate StreetPortsmouthNH03801
R.E. Wallace, Inc.284 Old Deal RoadEatontownNJ07724
Pop’s Cycle, Inc.115 Route 23 NorthHamburgNJ07419
Ocean County Powersports, LLC.2130 Route 37 EastToms RiverNJ08753
The Motorcycle Mall, Inc.655 Washington Ave.BellevilleNJ07109
Bobbby J’s YamahaeBay, Inc.4724 Menaul Boulevard NEAlbuquerqueNM87110
The Power Center, Inc.2000 N. Telshor BoulevardLas CrucesNM88011
Hall Pass, LLC.951 Jacks Valley RoadCarson CityNV89705
LRD, Inc.6275 S. Decatur BoulevardLas VegasNV89118
Nevada Motorcycle Specialties- A Partn540 S. Rock BoulevardSparksNV89431
Don George’s Sports Center, Inc.10295 Main StreetClarenceNY14031
Maddie’s Motor Sports, LLC.6226 State Route 96FarmingtonNY14425
Edelmann Sales, Inc.172 Edelmann LaneTroyNY12180
Athens Sport Cycles, Inc.165 Columbus RoadAthensOH45701
Beaver Creek Cycle, LLC.13172 St. Rt. 7LisbonOH44432
Wheelsports, Inc.7959 E. Main StreetReynoldsburgOH43068
Championship Powersports, Inc.7755 State Route 108WauseonOH43567
Road Track & Trail Cycles, Inc.600 W. Peak BoulevardMuskogeeOK74401
Turn 10, LLC.8417 S. I-35 Service RoadOklahoma CityOK73149
Pro Caliber Motorsports of Oregon, Inc.3500 N. Highway 97BendOR97703
Gresham Powersports, LLC.540 NE 2nd StreetGreshamOR97030
MotoSport Motorcycles, Inc.809  NE 28th AvenueHillsboroOR97124
Bill’s Motorcycles Plus, Inc.1122 12th St. SESalemOR97302
L&D Race Tech, Inc.1035 Marlin Avenue SEWarrentonOR97146
Roundhouse Powersports, Inc.2626 RT 764 Ste 1DuncansvillePA16635
Toy Tech, LLC.424 Firehouse RoadGrantvillePA17028
Scott Powersports, Inc.1675 PA-Route 309CoopersburgPA18036
BentleyeBay’s YamahaeBay & SuzukieBay, Inc.4451 William Penn Highway (RMurrysvillePA15668
Patton, Michael21114 Fry RoadSaegertownPA16433
Imperial Power Sports24 Nicholas StreetSlovanPA15078
Lojak Cycle Sales, Inc.9030 Route 908TarentumPA15084
Eldred Powersports, LLC.2091 Lycoming Creek RoadWilliamsportPA17701
Action Motorsports, Inc.1881 Whiteford RoadYorkPA17402
Osco, Inc.8738 West Chester PikeUpper DarbyPA19082
Brian S. Vasko, LLC.100 Elm DriveWaynesburgPA15370
Evinmotors PR, Inc.1250-1252 Avenida FDRSan JuanPR00920
Recreational Vehicles, Inc.104 Halter DrivePiedmontSC29673

 

Husqvarna Dealer NameStreet AddressCityState Zip
High Gear, Inc.2695 Lazelle StreetSturgisSD57785
Mtn. View Motorsports, LLC.4301 Highway 58ChattanoogaTN37416
Mid-State Motorsports, Inc.1191 S. Walnut AvenueCookevilleTN38501
David Brown’s Sport Center, Inc.4203 Canyon DriveAmarilloTX79110
TJ’s Cycle Sales & Service10214 N. Interstate Hwy 35AustinTX78753
Cycle Shack North, Inc.1101 I-45 SouthConroeTX77301
Spring Valley Country Tavern, Inc.557 North Conally DriveElm MottTX76640
Powersports Partners, LLC.520 W. Airport FreewayIrvingTX75062
Lubbock Sports, Inc.4202 W Loop 289LubbockTX79407
Adventure Moto, LLC.419 Metro Park DriveMcKinneyTX75071
Midland Cycles, Inc.5800 W. Highway 80MidlandTX79706
Texas YamahaeBay, Inc.1660 FM 528WebsterTX77598
The Edge Powersports and Performance14301 Minuteman DriveDraperUT84020
Northstar of Logan, LLC.2300 N. Main Suite ANorth LoganUT84341
Monarch Recreational Sales & Service, I350 W. 800 N.OremUT84057
Rocky MountaineBay ATV, Inc.472 W. Buena VistaWashingtonUT84780
ADS Motorsports, LLC.2339 S. 1900 W.West HavenUT84401
Skyline Power Sports183 East Side HighwayWaynesboroVA22980
Mt. Baker Moto-Sports, LLC.2111 Iowa StreetBellinghamWA98229
Skagit Powersports, Inc.1645 Walton DriveBurlingtonWA98233
Webb Power Sports, Inc.2310 W. Dolarway RoadEllensburgWA98926
Everett Powersports, Inc.215 SW Everett Mall WayEverettWA98204
XPR, LLC.12268 North Frontage Road EaMoses LakeWA98837
JMC Motorsports, LLC.1225 S. 10th AvenuePascoWA99301
Cliff’s Cycle Center, Inc.1200 Charleston Beach Rd. WBremertonWA98312
K C Powersports, LLC.7807 E. Sprague AvenueSpokaneWA99212
R&B Cycles, Inc.4701 Center StreetTacomaWA98409
Ride Motorsports, Inc.19035 Woodinville SnohomishWoodinvilleWA98072
Premier Power Sports, LLC.1504 Fruitvale BloulevardYakimaWA98902
Enumclaw Recreational Vehicles, Inc.408 Roosevelt Ave.EnumclawWA98022
Rob’s Performance Motosports, LLC.601 Hwy YJohnson  CreekWI53038
Keytime Motorsports of Millston, LLC28702 County Highway. EWWarrensWI54666
Ridersville Cycle, LLC.75 Goodtimes DriveBerkeley SpringWV25411
Moto-Sport, Inc.2322 Murphys Run RoadBridgeportWV26330
Appalachian Offroad MC, LLC.4742 West Washington StreetCross LanesWV25313
Bucky’s Outdoors, LLC.146 S. LincolneBayPinedaleWY82941

 


5 Affected Products

Vehicles

MAKEMODELYEAR
HUSQVARNASVARTPILEN 7012019-2020
HUSQVARNAVITPILEN 7012018-2020

 


12 Associated Documents

Remedy Instructions and TSB

RCRIT-20V170-6009.pdf 950.148KB

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Recall 573 Report – Amendment 1

RCLRPT-20V170-6817.PDF 216.362KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-20V170-1065.pdf 156.505KB

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Defect Notice 573 Report

RCLRPT-20V170-4765.PDF 214.98KB

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Recall Acknowledgement

RCAK-20V170-8015.pdf 304.04KB

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Miscellaneous Document – Dealer List

RMISC-20V170-5798.pdf 191.213KB

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Recall 573 Report – Amendment 2

RCLRPT-20V170-8171.PDF 216.426KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V170-0863.pdf 128.816KB

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Recall Quarterly Report #2, 2020-4

RCLQRT-20V170-6030.PDF 211.23KB

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Recall Quarterly Report #1, 2020-3

RCLQRT-20V170-3741.PDF 211.128KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V170-2678.pdf 158.745KB

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Safety Bulletin

RCSB-20V170-0171.pdf 166.662KB

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Latest Recalls Documents

 


 

“This site contains affiliate links for which OEMDTC may be compensated”
SaleBestseller No. 1
Lucas Oil 10003 Fuel Treatment - 1 Quart
  • The world’s #1 fuel additive for both gasoline and diesel engines
  • A great tune-up in a bottle – treats gasoline, diesel fuel and increases MPG
  • Cleans and lubricates the fuel system, including fuel injectors, carburetor and combustion chamber
  • Improves fuel economy by burning excess exhaust emissions
  • Increases power and acceleration by improving fuel flow and reducing deposit buildup
SaleBestseller No. 2
STA-BIL Storage Fuel Stabilizer | Keeps Fuel Fresh for 24 Months, Prevents Corrosion, Gasoline Treatment Fuel Additive that Protects Fuel System, Gas Stabilizer for Fuel Storage, 32 oz.
  • Keeps fuel fresh for up to 24 months during storage
  • Eliminates need to drain fuel prior to storage
  • Ensures quick, easy starts after storage
  • Effective in all gasoline, including ethanol blends
  • For all gasoline engines, including 2-cycle
SaleBestseller No. 3
STAR BRITE Star Tron Enzyme Fuel Treatment - Concentrated Formula 32 Fl. Oz. – Treats up to 512 Gallons - Fuel Stabilizer & Treatment, Gasoline Stabilizer, Star Tron Marine Enzyme Fuel Treatment
  • ALL-ROUND ENGINE SOLUTION - Works in all engines and all fuels, making it the ideal fuel treatment and stabilizer for any vehicle or gas powered tool
  • ETHANOL PROBLEM SOLVER - Prevents and cures most ethanol-related issues, including poor performance and decreased fuel economy
  • OLD FUEL REVITALIZER - Stabilizes fuel up to 2 years and can help rejuvenate old, sub-spec fuel, even after months of inactivity
  • FUEL ECONOMY MAXIMIZER - Removes and prevents gum, carbon deposits, and varnish build-up, resulting in improved fuel economy
  • WATER BUILD-UP PREVENTION - Disperses water throughout fuel as submicron-sized droplets that are safely eliminated while the engine operates
Bestseller No. 4
Royal Purple 18000 Max Atomizer Fuel Injector Cleaner, 6 fl. oz.
  • Restores fuel economy
  • Stabilizes ethanol
  • Maximizes horsepower
  • Improves responsiveness
  • For use in both gasoline and diesel engines
SaleBestseller No. 5
STP Complete Fuel System Cleaner, Fuel Cleaner Deep Cleans Entire Fuel System, 5.25 Oz, Multicoloured, 1 Count (Pack of 1)
  • Save gas by keeping fuel intake system clean
  • Helps restore performance
  • Removes deposits from entire fuel system
  • Helps inhibit corrosion
  • Compatible with cap-less fuel tanks
SaleBestseller No. 6
Lucas Oil 10977 High Mileage Fuel Treatment - 5.25 Ounce
  • Clean fuel injectors and keeps them clean
  • Reduces intake valve deposits and combustion chamber deposits
  • Lubricates critical components in the fuel system and engine
  • Stops knocking and hesitation
  • Lessens oil contamination in older engines
SaleBestseller No. 7
Archoil Diesel Fuel System Kit - AR6500 Diesel Treatment (40 oz) + AR6400-D Diesel Fuel System Cleaner
  • Includes AR6500 Diesel Treatment (40 oz)
  • Includes AR6400-D Diesel Fuel System Cleaner
  • Restore key fuel system components - injectors, turbo & dpf
  • Boost cetane, improve performance and MPG
  • AR6400-D is not the remedy for HEUI injector stiction. Please use AR9100 Friction Modifier instead
Bestseller No. 8
SeaFoam SF-16 Motor Treatment 16 oz. Can (3)
  • SeaFoam SF-16 Motor Treatment 16 oz. Can (3)
Bestseller No. 9
B-12 0116 Chemtool Fuel Injector Cleaner, 15 Ounce, (Single Unit)
  • Contains 100% High-Energy Solvent Technology
  • Helps Keep Injectors Or Carb(S) And Intake Ports And Valves Clean
  • Quickly Disperses Moisture And Dissolves Gum, Varnish, And Other Fuel Residues
  • Disperses Moisture In Conventional Gasoline
SaleBestseller No. 10
STA-BIL Fast Fix - Small Engine Treatment, Cleans Carburetors and Injectors, Fixes Rough Running Engines, Eliminates Water, Treats Up to 20 Gallons, 8oz (22304) , Green
  • FIXES ROUGH RUNNING ENGINES – STA-BIL Fast Fix eats away at gum and varnish that cause rough starts and no starts in your small engine equipment. This easy-to-use fuel additive combats the effects of ethanol blended gasoline
  • ELIMINATES WATER – This fuel injector cleaner helps to remove water that may get into your fuel system. Penetrating deep into the fuel line, this simple fuel additive prevents the need to disassemble the engine. The 8 oz. bottle of this alcohol-free fuel additive treats up to 20 gallons of fuel
  • VERSATILE – Compatible with all small engines, adding STA-BIL Fast Fix to your 2-cycle or 4-cycle small engine cleans carburetors and injectors while acting as a water remover. Use this product in your lawn mower, chainsaw, trimmer, snow blower, generator, and more
  • DIRECTIONS – For rough running engines use 1 oz. of STA-BIL Fast Fix per 2.5 gallons of fuel. Fill with fresh gas. Start the engine and allow to run for 15 minutes to allow the additive to work its way through the fuel system. If the engine does not start, attempt to turn it over a few times so the additive makes its way through the fuel system and allow to sit overnight. Attempt to start again, if problems persist you may need to have it looked at by a mechanic
  • All STA-BIL branded products are good for use up to 2 years after the bottle was opened. Be sure to mark the date you opened the bottle on the back of your package!

Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

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