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March 20, 2020 NHTSA CAMPAIGN NUMBER: 20V169000
Missing Seat Belt Reinforcing Brackets/FMVSS 210
In the event of a crash, without the seat belt reinforcing brackets, the seat belt anchorages could fail, increasing the risk of injury to those seat occupants.
NHTSA Campaign Number: 20V169
Manufacturer Thor Motor Coach
Components SEAT BELTS
Potential Number of Units Affected 25
Summary
Thor Motor Coach (TMC) is recalling certain 2020 Tellaro 20AT and Sequence 20A motorhomes. The dinette/booth seat belt reinforcing brackets may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, “Seat Belt Assembly Anchorages.”
Remedy
TMC will notify owners, and dealers will install the missing brackets, free of charge. The recall began May 19, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC’s number for this recall is RC000187.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
RECREATIONAL VEHICLE
SAFETY RECALL NOTICESafety Recall: 20V-169
Safety Advisory: RC000187
May 2020
This notice applies to your vehicle: «VIN»IMPORTANT SAFETY RECALL
«Owner_name»
«Street»
«City», «State» «Zip»
Dear «Owner_name»:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Thor Motor Coach (TMC) has decided that a non-compliance which relates to motor vehicle safety exists in certain model year 2020 Sequence & Tellaro motorhomes. As a result, TMC is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.
| Reason for this recall | It has been decided that on certain model year 2020 Sequence & Tellaro motorhomes, the booth seat belt brackets are missing, therefore, do not meet the strength requirements of FMVSS 210. In the event of a crash, the seat belt anchorages could fail, which could lead to an injury. |
| What we will do | TMC will be contacting you and your selling dealer to schedule this recall repair. This will be done at no cost to you the owner. The remedy should take approximately 3 hours to perform. |
| What we need you to do | If you have questions concerning this recall or if you need any assistance, please contact the TMC Warranty/Service Department by mail at TMC, P.O. Box 1486, Elkhart, IN 46515-1486, by phone at 877-855-2867, or by email at Recalls@TMCRV.com.
If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from TMC by contacting the TMC Warranty/Service Department. |
If after contacting TMC Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your attention and cooperation in this matter.
Sincerely,
Hanah Klodzinski
Recall Compliance Coordinator
cc: National Highway Traffic Safety Administration (NHTSA)
RC000187
IMPORTANT SAFETY RECALL
Re: VIN
«Dealer_name»
«Street»
«City», «State» «Zip»
Dear Dealer:
This Safety Recall Notice is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act and is important for your safety.
Thor Motor Coach (TMC) decided that a non-compliance which relates to motor vehicle safety exists in certain motor homes.
It has been decided that on certain model year 2020 Sequence & Tellaro motorhomes, the booth seat belt brackets are missing, therefore, do not meet the strength requirements of FMVSS 210. In the event of a crash, the seat belt anchorages could fail, which could lead to an injury.
The required action is the installation of the brackets. TMC technicians will be completing the recall repairs on affected units. We will be contacting you directly to schedule this repair at your location.
Dealers that have stock units impacted by this recall can access the full list of affected VINs sold to their dealership by accessing the “Service Campaign” portion of the TMC Advantage Web Portal. If any unit on this list has been retail sold you are asked to notify the retail owner as soon as possible of this recall because their vehicle was not registered at the time the retail notice was mailed. Please immediately register any retail sold units on this list. As a reminder, you are required by law to complete this recall on any stock units in inventory prior to retail sale. Any vehicle lessor receiving this notice must forward a copy to the lessee within 10 days.
If you have questions concerning this recall, please contact the TMC Warranty/Service Department by mail at TMC, P.O. Box 1486, Elkhart, IN 46515-1486, by phone at 877-500-1020, or by email at Recalls@TMCRV.com.
We apologize for this inconvenience; however, we have taken this action in the interest of customer safety and continued satisfaction with our products.
Sincerely,
Hanah Klodzinski
Recall Compliance Coordinator
Re: NHTSA Recall No. 20V-169
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| THOR MOTOR COACH | TELLARO | 2020 |
| THOR | SEQUENCE | 2020 |
8 Associated Documents
Manufacturer Notices(to Dealers,etc)
RCMN-20V169-5318.pdf 194.905KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V169-0495.pdf 36.281KB
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Non-Compliance Notice 573 Report
RCLRPT-20V169-1906.PDF 215.123KB
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Recall Acknowledgement
RCAK-20V169-7754.pdf 244.713KB
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Manufacturer Notices(to Dealers,etc)
RCMN-20V169-6968.pdf 194.905KB
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Recall Quarterly Report #2, 2020-3
RCLQRT-20V169-4284.PDF 211.237KB
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Recall Quarterly Report #3, 2020-4
RCLQRT-20V169-7328.PDF 211.32KB
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Recall Quarterly Report #1, 2020-2
RCLQRT-20V169-6381.PDF 211.138KB
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