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April 6, 2020 NHTSA CAMPAIGN NUMBER: 20V199000
Driver not Warned when ABS Offline/FMVSS 121, 136
If the driver unknowingly operates the vehicle without the ABS
functioning, there would be an increased risk of a crash.
NHTSA Campaign Number: 20V199
Manufacturer PACCAR Incorporated
Components SERVICE BRAKES, AIR, ELECTRONIC STABILITY CONTROL
Potential Number of Units Affected 455,458
Summary
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, “Air Brake Systems,” and 136, “Electronic Stability Control System on Heavy Vehicles.”
Remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR’s number for this recall is 20pbc AND 20KWB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall 20KWB: Tractor Anti-Lock Brake System (ABS) Lamp Issue
Federal Recall Information
Supplier
Kenworth Truck Company
Description
If the Tractor ABS controller loses battery and/or ignition power (e.g. the fuse blows) the ABS system will become inoperative. In some configurations, the ABS warning lamp on the dash will not illuminate. Unknowingly operating a vehicle with an inoperative ABS system could lead to an increased risk of an accident or injury.
Release Date
4/17/2020
Introduction
Kenworth Truck Company has determined that certain Vehicle Model Year 2007 through 2019 C500, T440/T470, T600, T660, T680, T800, T880, and W900 vehicles manufactured from January 24, 2007 through January 31, 2018 fail to conform to the following standards:
- U.S. Federal Motor Vehicle Safety Standard (FMVSS) No. 121 – Air brake systems;
- FMVSS No. 136 – Electronic Stability Control Systems on Heavy Vehicles;
- Canada Motor Vehicle Safety Standard (CMVSS) No. 121 – Air brake systems; and
- CMVSS 136 – Electronic Stability Control Systems on Heavy Vehicles.
Fleets may have vehicles included in this recall and in Safety Recall 18KWD.
Situation
237,849 chassis C500, T440/T470, T600, T660, T680, T800, T880, and W900 built from 01/24/2007 through 01/31/2018 equipped with:
- NAMUX2 with software version P30-1030-001 through -114
- NAMUX3 with software version P30-1031-1001 through -120
- NAMUX4 with software version P30-1011-003 through -143
Resolution
This bulletin will be updated as soon as a repair procedure is completed and made available.
It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or noncompliance has been corrected.
Attachments
June 6, 2020
IMPORTANT SAFETY RECALL
Interim Notification
| Subject: | Safety Recall 18KWD / 20KWB – Tractor Anti-Lock Brake System (ABS) Lamp Issue NHTSA Recall 18V368 / 20V199 This notice applies to your vehicle; VIN: |
Dear Kenworth Customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Kenworth Truck Company has determined that certain model year 2007 through 2019 C500, T440/T470, T600, T660, T680, T800, T880, and W900 vehicles manufactured during 01/24/2007 through 01/31/2018 fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 121 – Air brake systems and 136 – Electronic Stability Control Systems on Heavy Vehicles.
The Tractor ABS lamp may not illuminate when the vehicle experiences a loss of battery and/or ignition power to the ABS controller. Unknowingly operating a vehicle with an inoperative ABS system could lead to an increased risk of a crash or injury.
If you own multiple vehicles, your vehicles could be on either recall number. Your Kenworth dealer will advise the applicable recall number for each vehicle after the software update becomes available.
| The problem is … | The Tractor ABS Lamp may not illuminate when vehicle experiences a loss of battery and/or ignition power to the ABS controller. |
| What your dealer will do … | Dealers will update the vehicle software after the update is available. |
| What you must do … | When you are notified the software update is available, contact your Kenworth Dealer to schedule an appointment for repair |
Kenworth has initiated a recall to remedy the issue. A software update is not yet available to correct this condition. However, Kenworth is required to notify customers of the existence of the identified issue. Another letter will be mailed when the software becomes available.
If you require further information about this recall, reimbursement of a pre-notification remedy associated with th is recall or experience any difficulty in making arrangements for this repair, please contact Kenworth Customer Service using one of the following:
Email: Kenworth.Customer.Service@paccar.com with the bulletin number in the subject line
or
Mail: Kenworth Truck Company, P.O. Box 1000, Kirkland, WA 98083-1000, Attn: Customer Service Department
or
Phone: 425-828-5888
You may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov, if you believe that the manufacturer or dealer failed or was unable to remedy the issue without charge within a reasonable time following the earliest date upon which updated software becomes available.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner if you know their name.
We regret any inconvenience that this work may cause you and appreciate your cooperation in this matter.
Thank you,
Annick Hollingsworth
Director of Service Platforms
Kenworth Truck Company
Federal Recall Information
No. 1B20KWB
Tractor Anti-Lock Brake System (ABS) Lamp Issue
Author:
8/31/2020
| Title | 20KWB: Tractor Anti-Lock Brake System (ABS) Lamp Issue |
| Bulletin No. | 20KWB |
| Whatโs New Abstract | Safety Recall – The Tractor ABS Lamp may not illuminate when the vehicle experiences a loss of battery and/or ignition power to the ABS controller. This may allow the operation of the vehicle without a functional tractor ABS system. |
| Supplier | Kenworth |
| Description | If the Tractor ABS controller loses battery and/or ignition power (e.g. the fuse blows) the ABS system will become inoperative. In some configurations, the ABS warning lamp on the dash will not illuminate. Unknowingly operating a vehicle with an inoperative ABS system could lead to an increased risk of an accident or injury. |
| Release Date | 04/17/2020 |
| Introduction | Kenworth Truck Company has determined that certain Vehicle Model Year 2007 through 2019 C500, T440/T470, T600, T660, T680, T800, T880, and W900 vehicles manufactured from January 24, 2007 through January 31, 2018 fail to conform to the following standards:
Fleets may have vehicles included in this recall and in Safety Recall 18KWD. Revision Notes
|
| Situation | 237,144 chassis C500, T440/T470, T600, T660, T680, T800, T880, and W900 built from 01/24/2007 through 01/31/2018 equipped with:
The NAMUX software illuminates the Tractor ABS |
| Resolution | Service all chassis affected that enter your dealership, even if the customer has no issue with the chassis.
1. Review the attached chassis list for your dealer code and schedule your customer(s) for service if their chassis is on the list. 2. If you are not using Service Management to start repair orders, review DWWC or SIR for โCompleteโ next to the โ20KWBโ campaign code prior to performing this repair. 3. Follow the procedures below to update the NAMUX software to the latest available version and verify or set certain software parameters versus Web eCAT.
|
| It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or noncompliance has been corrected. | |
| Warranty | There is no time or mileage limit for this bulletin, though the repair instructions may be superseded by future software enhancement bulletins. Kenworth will pay for labor:
Take-Off Parts Disposition: N/A
| ||||||||||||||||||||||||||||||||||||||
| Parts | No parts. Software only | ||||||||||||||||||||||||||||||||||||||
| Procedure | Install the latest available version of NAMUX software.
Refer to bulletin 03-064 ESA Best Practices and the attached CECU software update procedure. | ||||||||||||||||||||||||||||||||||||||
| Attachments | CECU software update procedure
NAMUX version to Chassis model cross-reference Dealer\Chassis List Customer Letter | ||||||||||||||||||||||||||||||||||||||
258 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| KENWORTH | T170 | 2008-2020 |
| KENWORTH | T270 | 2008-2020 |
| KENWORTH | T370 | 2008-2020 |
| KENWORTH | T660 | 2008-2019 |
| KENWORTH | T680 | 2011-2020 |
| KENWORTH | T800 | 2008-2020 |
| KENWORTH | T880 | 2011-2020 |
| KENWORTH | W900 | 2008-2020 |
| PETERBILT | 330 | 2008-2019 |
| PETERBILT | 335 | 2008-2011 |
| PETERBILT | 337 | 2008-2019 |
| PETERBILT | 340 | 2008-2011 |
| PETERBILT | 348 | 2008-2019 |
| PETERBILT | 365 | 2008-2019 |
| PETERBILT | 367 | 2008-2019 |
| PETERBILT | 384 | 2008-2019 |
| PETERBILT | 386 | 2008-2019 |
| PETERBILT | 387 | 2008-2016 |
| PETERBILT | 388 | 2008-2019 |
| PETERBILT | 389 | 2008-2019 |
| PETERBILT | 567 | 2008-2019 |
| PETERBILT | 579 | 2008-2019 |
| PETERBILT | 587 | 2008-2019 |
8 Associated Documents
Non-Compliance Notice 573 Report
RCLRPT-20V199-5012.PDF 215.717KB
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Interim Owner Notification Letter(Part 577)
RIONL-20V199-1255.pdf 150.123KB
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Interim Owner Notification Letter(Part 577)
RIONL-20V199-1676.pdf 163.117KB
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Recall Acknowledgement
RCAK-20V199-1777.pdf 245.252KB
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Manufacturer Notices(to Dealers,etc)
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V199-9569.pdf 180.082KB
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Recall 573 Report- Amendment 1
RCLRPT-20V199-9975.PDF 215.718KB
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Remedy Instructions and TSB
RCRIT-20V199-6136.pdf 262.175KB
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